Virgin Media Outage Report in Poling, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Poling, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Poling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Poling, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Worthing and Shoreham-by-Sea.
City | Problem Type | Report Time |
---|---|---|
Worthing | TV | |
Worthing | Wi-fi | |
Worthing | TV | |
Worthing | TV | |
Worthing | Total Blackout | |
Worthing | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Poling, England
Latest outage, problems and issue reports in Poling and nearby locations:
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@McGiff @virginmedia OMG they are the worst! We had no service for a week last month 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@TheParkView1 @vmbusiness They are dreadful. We have @virginmedia and regularly use service. And have to argue to get any compensation back 😡
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Timothy Allen
(@ichbintimo) reported
from
Worthing, England
@virginmedia No known issues
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T.Allen
(@daftsidious) reported
from
Worthing, England
@Switchtobetter @virginmedia To be fair, CS I've never had a problem with and I have called and tweeted a LOT. I just want my internet to work when I expect it to.
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Paul Briant
(@badassbriant) reported
from
Chichester, England
@virginmedia Signal has dropped back down to 1 bar of 4G again, 3 days in a row now. @EE said it was fixed, mind you’ve they’ve said that twice now. #🤥
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @virginmedia Honestly this is pretty standard. As you are in the same area, you could even start out with this 'intermittent untraceable local fault' and have no service too! As far as I can tell, they are so big, they don't care about individual customers or holding onto their custom.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Yet more problems @virginmedia had 3 weeks of good service before going tits up again. Oh and I got a full bill when I was due compensation for and I had to ring up and rectify. You really are a crappy company
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Robert
(@RobertClayo1984) reported
from
Worthing, England
@virginmedia Apparently there is no notes which is a load of crap she was more interested in getting payment off me!! It’s be had no service for 5 weeks
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Timothy Allen
(@daftsidious) reported
from
Worthing, England
@virginmedia It might be worth putting out a tweet to tell everyone that scammers are currently trying and that you will never DM, because I totally fell for it before they asked the card deets, and I'm internet savvy. Someone else will get screwed because of that.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@kellysharman19 @virginmedia If it’s not sorted today, I’m out. They can stuff their contract and any fees they’d expect me to pay!! It’s just a shame that @SkyUK are quite expensive for the stuff we want and I find they never look after existing customers
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@virginmedia Your problems in my area are consistent. Down again this eve and I’m seriously considering just not paying you. I only get service some of the time so I’ll only pay you some of the time. You don’t know how lucky you are to provide bt sport. Only reason I’m hanging on 😤
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
Received my @virginmedia bill which should have been amended and credited with compensation for my lack of service in August, to find I’ve been credited a measly £5!!! And that’s a month late! Absolute joke of a company and the worst customer service ever.
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@virginmedia @NadsShad 1) you didn't notify customers that there were intermittent problems 2) your customer service line operative was very unconcerned about it when we called 3) we are home workers and need dependable services 4) yours are not dependable and nobody who works for you seems to care!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Did you read the last tweet. Every day for 6 days sometimes up to 5 times. You hang up and give false advice hence resorting to tweeting!
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Worthing, England
@palewis1 Day 9 and still not resolved with constant message saying how hard they are working to fix it. Just zero #communication @virginmedia
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Dear @virginmedia #VirginMedia Your customer service abilities are proper shit. With love.
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Piglets Pantry HQ
(@pigletspantry1) reported
from
Littlehampton, England
@virginmedia Yes tried to speak to technical not available or hang up.
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Claire Lock
(@clairewoods93) reported
from
Worthing, England
@Fatboypops @virginmedia Mum and dad had problems with them too! Sky are by far the best just as shame they never look after existing customers which is why we left x
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Fiona Duggan
(@fionaduggan) reported
from
Worthing, England
Please ask me about your Customer service today @virginmedia - go on. I dare you. #VirginMedia
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💀☠Mel Shad ☠💀
(@mel_shad) reported
from
Shoreham-by-Sea, England
@leylatov @NadsShad @virginmedia The service really is very poor. I would definitely think twice if I were you. It's like it doesn't matter that we can't work etc Nobody calls you back and there us never a swift resolution. I'm so fed up today I could cry!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hash
(@HashPiperdy) reported
@virginmedia And there we go. You can understand my frustration. Same house, not the same surname, married, but it doesn't count and your systems don't allow a fix.
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Amanda Harrison
(@harrisonmaths) reported
@naveenfrizvi @virginmedia Sounds awful, is there an ombudsman you can contact?
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Mrs F
(@kelliefoster89) reported
@virginmedia Are you able to look at my account all the information is there I am awaiting a new hub a TV box and also one to be installed in my son's room and an engineer was agreed but never turned up again standard service shocking. I have been a customer of yours for 26 years
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James McDermott
(@yidmcd) reported
@virginmedia email has been down for most of the day. When is it due back on please?
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Laura McInerney
(@miss_mcinerney) reported
@naveenfrizvi @virginmedia This sounds terrible. I hope @virginmedia sort it soon.
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Jack Mclean
(@jackmc20) reported
@virginmedia Don’t have a cable long enough I was connected wirelessly perfectly for nearly a year I upgraded the hub and had nothing but problems
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Rebrab Barber
(@BaillieBarberr) reported
@virginmedia I'd rather just not pay for something that clearly doesn't work
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(((Lady B)))
(@franb66) reported
@virginmedia Tivo box keeps turning itself off, remote doesn't work. Only started when work in area started. Have taken to watching on Freeview. Can't see point in using your service
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Martin Miles
(@martinjohnmiles) reported
@virginmedia I've had no broadband or TV service for most of the day today in Chiswell Green St Albans. I'm stuck in a room isolating with Covid and going very quickly insane. I've so lost half a day of paid work as a result. Why is this not fixed yet?!
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maithena deniau
(@maithenadeniau) reported
@virginmedia If this would be the first time it wouldn't be an issue but it is not. We had an engineer in our house Saturday... not even 48h later and it is not workin. We have had this issue on many occasion. People are relying on internet to work, to make a living.