Virgin Media Outage Report in Chichester, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville, Bognor Regis and Littlehampton.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Waterlooville |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
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Jane Walsh
(@janewalsh47) reported
from
Portsmouth, England
@virginmedia please help been on hold for 20 minutes only to speak to someone to tell me I need to speak to someone else. I am being over charged for the 2nd month #ripoff
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Sam Joy 🇺🇦🇬🇧
(@sam_joy) reported
from
Havant, England
@virginmedia I'm no longer with VM and haven't been for about 2 years. Won't have a current email address to be able to sign in to my old account.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
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Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
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Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia No telephone service in PO9 very poor Virgin Media on a day people want to call their families!
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
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Rob N
(@RobNeedhamFR) reported
from
Havant, England
@virginmedia seems your network has issues again as pages are not loading or slow to load in PO9 again. Yes I have turned my STB on and off again!
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Another text from @virginmedia ‘great news, your service has been restored’. IT HAS NOT BEEN RESTORED, no change.
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Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia an explanation would be good. To be left Monday 30th, Tue 31st with no communication by you is not good enough. I need reassurance by your company that you know how to fix this! The customer shouldn’t have to be chasing the vendor - not good service, Virgin Media.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia what is happening in postcode PO5 - no internet since yesterday mid day and your help messages don’t provide a solution. How many times are i going to read ‘try again in 5 hours’ ??!!
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Giganet
(@GiganetUK) reported
from
Portsmouth, England
@MikeBiscoe1 @virginmedia Please give our Customer Service team a call on 0330 333 3006 and they'll be very happy to help.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Oh for God’s sake, @virginmedia , I’ve already done this 3 times, the latest time last night with your technical support, the same person that arranged for a technician to come this morning, then cancelled because you erroneously believe the breakdown is resolved.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia Your lack of communication has and still is horrific. And i am fast losing confidence in @virginmedia - how can i plan a working day while having to chase the Supplier of my comms equipment. Issue was to be fixed at 8am, but now … who knows!😡
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Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
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G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PS
(@steeleyp_) reported
@virginmedia @virginmedia the network is having major intermittent issues this morning but your website says everything is fine and that it's isolated to me. This happened last year and it was your fault. Everything is dropping out for 1-2 seconds every few minutes
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Bruce
(@Bruce43454388) reported
@virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connect for 1 - 2 minutes every 5 minutes is not a service I should be paying for.
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B3RTY
(@BADB3RTY) reported
@virginmedia It might be fast but it’s very expensive it might be time too end my 15 years as a customer
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Knoxy
(@knoxylife) reported
@virginmedia so annoyed the the WiFi in my little 2 bed flat is rubbish. I even have TWO extenders and it's still crap. Only moved to you guys in Jan. Nowt but issues.
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Jas
(@Jasg1a) reported
@virginmedia Absolute rubbish service!! Still no installation, dates keep getting rebooked!! Been on going for 6months!!
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Glen bryce
(@glenbryce1) reported
Hey @virginmedia do you mind putting people internet back on (including mine) and fix its rubbish stuff??
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Bruce
(@Bruce43454388) reported
@virginmedia Hi Virgin no change, it has got even worse, I want a discount off the bill please. Losing internet connection for 1 - 2 minutes intermittingly is not a service I should be paying for.
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ALWALEED
(@wa_le777) reported
@Tiennetullett @virginmedia Bruh they support gay how do you expect them to have a good wifi lmao
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Daz 🇬🇧
(@Daz35908513) reported
We are seriously thinking about leaving @virginmedia after over 20 years. I have had a great service but lately there broadband has been appalling. We are trying to work from home but the service in area 22 goes down at around 9am every day in the last few weeks.@richardbranson
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Rhys Whatman
(@RhysWhatman3) reported
Every ******* sunday the wifi is terrible!!!’ SORT IT OUT YOU BUNCH OF *****! i actaully hope you all die from a painful death @virginmedia