Virgin Media Outage Report in Chichester, West Sussex, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Waterlooville, Chichester and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
||
| Portsmouth |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
TV | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
-
Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia It'll be quicker to write the letter. Also, I'll move the families mobile contracts while I'm at it, because I wouldn't want to continue to be associated with @virginmedia or any associated company. I knew w the law has been slow to catch up with the digital age, but this!
-
Nicola Foster
(@mayonnaise65) reported
from
Portsmouth, England
@virginmedia Mum has not got a mobile phone. You sent text message to her daughter. Your customer service advisor obviously lied to mum and some of your advisors need to learn to speak clearly and slowly and not talk over the customer.
-
Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Portsmouth, England
@lennystanley @big_doi @virginmedia I got the moody stick.last year. never looked back lenno x
-
G 67 🇬🇧🇺🇦
(@ghm67) reported
from
Portsmouth, England
@virginmedia seems to be down in PO2 area??
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia why it it that you can call me twice a day with some new deal? Why is it that no one in customer services believes me when I say my router is awful? I explain this to your telesales and they hang up. This is exactly why I’m leaving. Very poor customer service.
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia Nope! just spent two hours on the phone to what you laughing call "Customer Care" people. They can only be called at best useless. It's more than obvious that your company has nothing but contempt for its customer so will not be using your services.
-
jason bundy
(@captjabba) reported
from
Havant, England
Broadband down since 3pm 😭😭😭😭3 daughters losing their shite @virginmedia
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Plus I’m paying for poor service- why on earth would I take up any marketing incentives?
-
Komal Helyer
(@komal_helyer) reported
from
Waterlooville, England
Why @virginmedia did it take 6 hours to downgrade our package to just broadband on your chat functionality. We got there eventually.. but not after multiple upsell tries and much frustration. It's like the poor person on the end of the chat only makes money when he upsells...
-
Ashley Mason
(@masonicus) reported
from
Portsmouth, England
@SkySports I’m a virgin media customer (with sky sports) and I cannot sign in with my virgin id on the sky sports app? Any suggestions?
-
michael stanley
(@mikeyboystanley) reported
from
Portsmouth, England
@virginmedia I can't not wait until my broadband contract is up, its the worst Internet connection I have ever known it drops out 4 to 5 times a day. And when I contract your customer care team they are no help at all.
-
Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
Is there a worse customers services department, than @virginmedia ? Over an hour on phone, and online chat, trying to cancel my broadband, as I'm moving house. Pushed from pillar to post. No idea of I've cancelled, as both were hung up. There should be better laws on this!
-
Snooky100
(@00snook) reported
from
Portsmouth, England
@virginmedia Yes. I've tried to call twice. That was the issue. I got hung up on twice.
-
Brooke Smedley
(@Brooke_Smedley) reported
from
Portsmouth, England
. @virginmedia genuinely have the worst customer service to ever deal with. The agents just tell you whatever you want to hear but don’t realise they’re contradicting themselves with everything that gets said
-
Snooky100
(@00snook) reported
from
Portsmouth, England
Just tried to cancel my @virginmedia broadband. Put through to disconnects team twice who have hung up on me, twice. Good system for stopping cancellations I suppose. Yet more top quality virgin customer service!
-
Jeff Otton
(@Jeff_Otton) reported
from
Portsmouth, England
@virginmedia Yeah I did - and I used the ridiculous online assistant. However the problem is my wifi signal is really bad. But because they can’t see a problem their end they won’t help. Plus the queue to try get help is really bad. Your call is in a que because we’d rather employ telesales
-
Charlie Charlton 💙
(@hackneycharlie) reported
from
Bognor Regis, England
@virginmedia I have spoken, on the phone, and web chat, for over an hour, repeating & repeating that I want to close my contract, getting put on hold, pushed around staff, and eventual hang ups. I've never experienced a worse service. Sky were polite & excellent, in comparison.
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia me again. To be clear after you canceled my 90 year old mother's contract and cut her off without warning leaving her, isolated from emergency support and assistance, are you going to repay the credit of her account or adding theft to company policy. @Ofcom
-
Vinnie Davis
(@vinnie_davis) reported
from
Portsmouth, England
@virginmedia so not only do you cut off vunerabule 90year old lady cut off from all her friends and family. potentially putting her in harm's way, not having any emergency access. You then take away her phone number, cancel her account without contacting her.
-
Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia again problems with red button on sky sports football - no interactive events on this channel
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian Cartledge
(@carto09) reported
@virginmedia Unfortunately not, the sign in details has an old email account logged to the account abd won’t allow a new address to be linked to it.. hence the call to the call centres
-
Brigitte RicouBellan
(@globalbribri) reported
from
Paddington, England
Virgin Media upload 0.5 Mbps (Vs. a 30Mbps + promise) since 13/11. No fix in sight in spite of @virginmedia having acknowledged our pb, at a time where having a decent internet service in your home is a matter of life & death.
-
Pete Mikolajczyk
(@MikolajczykPete) reported
@virginmedia ****** both boxes and no faults, have tried unplugging them with no affect, this seems like a service issue to me rather than a fault with the equipment
-
susie
(@susan300165) reported
@virginmedia I’m just going to have to cancel my direct debit to see if that makes someone get in touch, 7 days I’ve tried everyday to get in touch to speak to you sometimes waiting on my phone for over an hour at a time. Shocking service.
-
Katharine Shipley
(@KatShipley_) reported
from
Leeds, England
@virginmedia Change back our tariff, very good of you seeing as we never changed it in the first place. And £50 ‘goodwill’ refund, when you have taken £150 and counting on new bill for your mistake you owe us the full amount not a gesture of ‘goodwill’ !! Just shocking. No resolution on WiFi
-
twocakesdakes
(@2cakesdakes) reported
@virginmedia your customer care is utter shite
-
Umar Ansari
(@littlebrave78) reported
@virginmedia What is your assurance worth to me? I've called for 2 months, your chat function doesn't work, I've lodged complaints via your site Stop fobbing your customers off
-
Dawn O Donovan
(@DawnOD) reported
@virginmedia There was a big fault, loads of neighbours without internet or tv for about 3 hours last night. Issue seems to have resolved now.
-
Rez
(@Rezaulhaquedub) reported
@virginmedia I understand that but customer service argent should not be lied to me and should fix my problem as it wasn’t my fault at all . Even I should get discount in my new order as big hassle for me and my 2 days was wasted.
-
Wallsy
(@Wallsy2k) reported
@virginmedia Honestly @virginmedia are a joke, my grandad has just done as YOU have told him and ordered a new SIM because YOU are upgrading your network but the VIRGIN MOBILE is locked down so can't use the @virginmedia SIM you sent, only to be told YOU can't unlock it!