Virgin Media Outage Report in Chichester, West Sussex, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Littlehampton, Portsmouth, Havant and Waterlooville.
| City | Problem Type | Report Time |
|---|---|---|
 Littlehampton |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
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Jai Harding-Williams
(@JLHW17) reported
from
South Hayling, England
Honestly never known broadband to be as ******* shit as @virginmedia internet is always down, absolute dog shite.
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia It would be great if someone from your cancellation team can call me. I would stay as a customer but currently I'm paying double the price that BT/Sky offer. Being left on hold for 45 mins then being cut off is a terrible customer experience.
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia another price increase notification today £4.50 to improve services!!! My phone lines been down for 3 days and been told it will be another 2🤯 loyal customer but new customers get better deals, 😤
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon
(@TTigersi1050) reported
@virginmedia @BenDeetoy Why are you offering a Web chat for someone who really needs help after 2 days you should have some one call straight away. Is this how @virginmedia treat someone with a disablity absolutely appalling shame 😔
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👱🏼♀️
(@nicolaevo) reported
Companies still using Covid as an excuse for poor service is getting old now. We’ve been living in Covid hell for 12 months so you should be better prepared by now @virginmedia
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James Dickinson
(@nettlyork) reported
from
York, England
@virginmedia You at 16:05, Jan 25: I cannot get through to your call centre. Please accept this message and confirmation as of 28 days to terminate my account with you as of January 25th 2020. Account number 724766503
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...
(@TGLDAVE) reported
@virginmedia Great 2021 and you have to cancel by post, really is poor in this day and age you can't get thru to cancel but can get thru if I wanted to join.
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Claire
(@_ClaireyPops) reported
@virginmedia Hi. I’m an existing customer and want to discuss changing my broadband package but don’t want to increase strain on your helpline. I have looked at your website but can’t upgrade/change my package on there. Can you please advise how I can discuss this with someone?
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Cag
(@Cag0940) reported
@virginmedia Hi! I've been trying to change my broadband plan to a cheaper one but I can't seem to be able to do this on the website due to this error: "Oops! Something went wrong. Sorry, we’re unable to change your package online." How can I solve this issue? Thanks!
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Wendy Hollis
(@honeylou6) reported
@virginmedia I’ve been trying to contact Virgin Media all day without success. I’m disappointed with their lack of customer service at this very difficult time.
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Paul Twelftree
(@paul12tree) reported
@virginmedia 150 gives the engaged tone. Online chat unavailable. Text help unresponsive. Acknowledged issue since 9th Oct.
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Jan
(@Jan35723880) reported
@virginmedia I have called so many times over the weekend but can’t get through as your lines are constantly busy! It is definitely frustrating. Can I cancel my contract through email?? I have no wish to try to call you again! Your customer service is extremely disappointing!
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Rory Allen Carter
(@rozzarunner1996) reported
@virginmedia I haven’t been able to access your phone service or online help because both are impenetrable. I would like to know how much it would be to carry on with my M100 broadband package without my 5gb a month sim plan.