Virgin Media Outage Report in Chichester, West Sussex, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Chichester, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Chichester, West Sussex, England
The most recent Virgin Media outage reports came from the following cities: Portsmouth, Havant, Waterlooville and Pulborough.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Wi-fi | |
| Havant |
Internet | |
| Havant |
TV | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Chichester, England
Latest outage, problems and issue reports in Chichester and nearby locations:
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Hannah Cook
(@HannahCook) reported
from
Waterlooville, England
@virginmedia I’ve called you multiple times and you didn’t care! I’ve passed my complaint to the ombudsman to see what they think of your lack of care. I was struggling financially which I made clear! I’d hate to see how you treat people more vulnerable!
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Pete
(@unhippyman) reported
from
Portsmouth, England
Currently at 31 minutes and waiting on hold for @virginmedia - would not be quite as bad if every single track of awful hold music was not something released by a talentless 12 year old backed by overpowering Synth to disguise the lack of musicianship or songwriting capability
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia two months without any moaning about my internet to me and the last week it’s gone to shit again. Been home since 16:10 and ur router has dropped the connection 3 times. Looks like I need to email the corporate team again.
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Carly Howes
(@cacax90x) reported
from
Portsmouth, England
@virginmedia Ok, our internet has been down since Sunday, we have been trying to call for days. We wait on hold for 40 mins, then get cut off the phone weirdly.
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martin bigwood
(@BigwoodMartin) reported
from
Waterlooville, England
@virginmedia another price increase notification today £4.50 to improve services!!! My phone lines been down for 3 days and been told it will be another 2🤯 loyal customer but new customers get better deals, 😤
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Lia Kenney
(@liakenney) reported
from
Waterlooville, England
Not sure why we pay so much for @virginmedia 🧐. It’s broken.... again.... for the 5th time this month😡! I think it’s time to move back to @SkyUK!
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia The test is no help. I ran it on 4g on my phone but the point of calling out to you is internet is down so why would I run a test! Anyway test couldn’t find anything but it’s fallen over at least once every day. Best just just get an engineer to take a look
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Back again. Been like this since last weeks outage.
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sarah
(@sazilla) reported
from
Havant, England
hi @virginmedia please can you get your website and app to correctly show whether there is a service issue in my area. spent hours trying to fix broadband as per your website instructions last night only to be told on the phone today there is a known fault and app still says
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia your chat live service is a terrible bot and I've been left on hold as I'm passed around the houses and been hung up on to. It's an hour and counting! I would have expected a much better customer experience. In fact any customer experience would be welcome! 😡
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia 3 times already this morning. WTF
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Matt Maber 🔴📷🎞
(@mattmaber) reported
from
Portsmouth, England
@virginmedia Our internet has been up and down most days since this outage last week. Can you advise what’s up or send engineer plz
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Lewis Brown
(@InsideGamesEA) reported
from
Havant, England
@virginmedia It would be great if someone from your cancellation team can call me. I would stay as a customer but currently I'm paying double the price that BT/Sky offer. Being left on hold for 45 mins then being cut off is a terrible customer experience.
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
@virginmedia been on hold for over 35mins as broadband not working for the second day! Continuous poor broadband connection for years. The only way going to get a decent connection is to go elsewhere! Ridiculous. Very unhappy customer.
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Wendy Churcher
(@churcher_wendy) reported
from
Portsmouth, England
Absolutely disgusted with the customer service @virginmedia have shown today and over the past few months. We have had a fault on and off with our broadband for months. Been on hold for 55 mins, to be answered, barely spoken to, and then placed back on hold for another 25 minutes
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#JohnnyBlack
(@JohnnyBlackUK) reported
from
Portsmouth, England
Dear @virginmedia Four days I’ve had s**t with my broadband, how the f**k do you run a test when there is no service, no chat, nothing @virginmedia I want 4 days off my bill!!! 🤬🤬🤬🤬🤬🤬🤬 @richardbranson it’s my lifeline from #cancer
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I guys ever going to reply !!!!! Been up 5 mins and it’s already dropped. Wtf am I paying for
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the devil
(@Waspsoton) reported
from
Portsmouth, England
@virginmedia I have already checked apart from a tivo issue nothing
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Jai Harding-Williams
(@JLHW17) reported
from
South Hayling, England
Honestly never known broadband to be as ******* shit as @virginmedia internet is always down, absolute dog shite.
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sarah
(@sazilla) reported
from
Havant, England
@virginmedia your online messaging system is a joke, the advisor keeps changing to someone else so i have to keep reconfirming my issue and reconfirming my security details 😭😭😭😭😭 i just want the internet back
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stu 💙💛
(@Mataniels) reported
@virginmedia Just came up with a login page - I logged in and nothing popped up
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Michael Foggin
(@WishvilleMik) reported
@vmbusiness your on hold “music” on the sales like is enough to make me not want to deal with you. Any chance we could just have silence instead of this ****? Playing hell with my tinnitus
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Chris
(@ChrisEssex) reported
@virginmedia I cannot login to my wifi router as admin. I was logged in the the other day and closed the tab without logging out. It now says someone else is logged in. How do I get this cleared so that I can log in? Thanks for any help you can provide.
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debconnor 🇺🇦
(@debconnor) reported
How is it @virginmedia that I put in a complaint, was told a manager would be in touch within 7 days, I rang back after 7 days was told that info was incorrect & it would be up to 28 days.guess what been 28 days and still nothing! Glad to see you take your complaints seriously
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Saf
(@S4rfraz) reported
@virginmedia I'm on the telephone to them as we speak and they are unable to help. I will cancel my direct debit to ensure no further payments are taken
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Bec McLeish
(@Becsicola) reported
@virginmedia And now it says 11pm after initially being 4pm for fix. I have to work! What is happening? The VM vans are no longer in the area!
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*KirkbyRedScouser⭐️⭐️⭐️⭐️⭐️⭐️
(@KirkbyScouser) reported
@virginmedia No inconvenience nor apology needed if the one pod helps improve the already none existent wifi signal upstairs, thank you again for taking the time out of your busy schedule to respond to my plight and hopefully we will get the service we pay for on the 31st. 🙏
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Cold War Conversations Podcast 🇺🇦
(@ColdWarPod) reported
@virginmedia Why on earth don’t you promote your WhatsApp number? The problem isn’t sorted but at least I’ve got it being worked on.
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Aaron Williams
(@harmonyone99) reported
30 years my dad been with @virginmedia and this is how they treat loyal customers
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Ros Ryman
(@EtheltheGoddess) reported
@virginmedia helloooo! Once again the app won’t let me sign in! My modem has decided to tell my Alexa devices and all ours household devices we don’t know the password. Any ideas?