Virgin Media

Virgin Media Outage Report in Chichester, West Sussex, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Chichester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Chichester, West Sussex, England 04/19/2025 15:40

April 19: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chichester, West Sussex, England

The most recent Virgin Media outage reports came from the following cities: Portsmouth, Waterlooville and Pulborough.

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City Problem Type Report Time
United KingdomPortsmouth Internet
United KingdomPortsmouth E-mail
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet
United KingdomPortsmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

  • Tom38971529 Tom (@Tom38971529) reported from Bognor Regis, England

    @virginmedia Been told of an installation date of the 20th July. Now have to wait until the 13th August for construction work to be done. No idea when I'll be getting any service from you guys losing all Internet and TV as from Monday from my current provider

  • Waspsoton the devil (@Waspsoton) reported from Portsmouth, England

    @SHATCHARD @BexyKent @virginmedia Yeah had the same problem the last time I chatted too then

  • Tom38971529 Tom (@Tom38971529) reported from Bognor Regis, England

    @virginmedia @richardbranson thanks for moving my install date been promised so many things and keep going back. Debating whether or not to stay. Promise after promise terrible service

  • Theknibbler James Knibbs (@Theknibbler) reported from Portsmouth, England

    @virginmedia a letter would be sent with a password to phone up & reset it. That letter does not seem to have arrived, i have account number details etc. She does not have access to email or a smart phone to do any resetting, can you help in anyway? (2/2)

  • dolb21 Ronnie Pickering (@dolb21) reported from Portsmouth, England

    @abhishekmah98 I wanted this sooo much. I used to be with Virgin media and used to get half of what you are getting right now, for much more money that what i’m paying now for gigabit! I live in a big house tho so it’s difficult trying to spread all the wifi signal around.

  • dw644122 I’ll say it. (@dw644122) reported from Havant, England

    @soojahpah @virginmedia Absolutely bollox, I cancelled my whole account with VM as the service was an absolute disgrace. Never ever again will I ever go to VM even for a jar of fresh air.

  • JamessKing James King (@JamessKing) reported from Havant, England

    @virginmedia Yes please!! Issue still outstanding from November 23rd, and now been told nothing is being fixed until February 8th, issue is massively effecting working from home.

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia your broadband is absolute shite and so is customer care I advise people to use other providers.

  • lolla2_uk itsme (@lolla2_uk) reported from Havant, England

    @virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.

  • Tom38971529 Tom (@Tom38971529) reported from Bognor Regis, England

    @virginmedia Well I need it sorted by Monday otherwise I'll cancel and I'll advice other people not to use virgin

  • raine2016 Raine Lambert (@raine2016) reported from Portsmouth, England

    @virginmedia is there still a problem in isnt po3 area as I can’t use my home phone and neither can my mum same area po3

  • davidmale123 David Male (@davidmale123) reported from Portsmouth, England

    @virginmedia hi really want to cancel my package now, tried ringing but it’s an hour plus to get through! Gone from £25 to £50 to £52.50 per month now so need to switch!

  • maltman100 karl davies (@maltman100) reported from Portsmouth, England

    @virginmedia I have had no problems and made no contact here’s the latest text Hi it's Virgin Media. A technician will be with you 14/05 8am-12pm. If your services start working, reply FIXED to cancel our visit. If not, see you then.

  • Ulster_lad_17 John-Roy Singleton (@Ulster_lad_17) reported from Portsmouth, England

    @virginmedia They have the money to give cheaper deals, but don't have the financial services for staff! Wtf is going on here??? @TheSun

  • mikeyboystanley michael stanley (@mikeyboystanley) reported from Portsmouth, England

    @virginmedia I am a new customer with intermittent signal. It is not good enough. 7 days ago I was told the manager would call me back within 4-6 hours. I am still waiting.

  • Ben78Ben Ben Hall (@Ben78Ben) reported from Havant, England

    @virginmedia broadband and tv is down in the PO9 area, please do better happens way too often

  • ghm67 G 67 (@ghm67) reported from Portsmouth, England

    @virginmedia seems to be down in PO2 area

  • JamessKing James King (@JamessKing) reported from Havant, England

    Anything worst than @virginmedia? Service ❌ internet ❌ complaints ❌

  • Peter_Mac_ Peter Mac🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧🇪🇺 (@Peter_Mac_) reported from Portsmouth, England

    @virginmedia hi guys, can you help send a wifi extender? Since my hub was replaced as part of an "upgrade" to my tv box! Used the connect app, calling support weekly but no further forward.

  • vegancupcakesuk Heavenly Bakery (@vegancupcakesuk) reported from Portsmouth, England

    @lambertnigel @virginmedia I have only been with virgin for since November last year. And I agree. I have the same issues with thr phone lines. If anyone gets through, then it's a miracle in itself

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TazHussain86 Tausif Hussain (@TazHussain86) reported

    @virginmedia shocking customer service. Still not recieved my new contract. I think I am going to cancel if the complaints team do not give me a call within 24hours!

  • zo_and_arrow ZoAndArrow (@zo_and_arrow) reported

    We’ve been paying for the top package of @virginmedia for three years & the last 3 months our wireless connection keeps dropping, 1 bar of 4G is genuinely faster… VM have said they can’t fix it and it’s our problem 🥴

  • BeauSooth Gerry McCrudden (@BeauSooth) reported from Belfast, Northern Ireland

    @virginmedia "I am really so sorry that you are looking to cancel the services which I will need to get you connected with our customer relations team who will be able to help you further..." I had to ring on a different day as I had no more time that day

  • BeTrueToyours11 Be true to yourself (@BeTrueToyours11) reported

    @virginmedia @LutzSchueler Absolute rubbish service

  • ItsEddyBaker Eddy Baker (@ItsEddyBaker) reported

    @lucindahoose @virginmedia They just answered and i heard someone pick up the phone and then immediately hang up on me. If I have no means of contacting @virginmedia to stop my service I can only imagine I have to think about legal action :/

  • BarryBelfast70 barry mccaffrey #achtanois #AnDreamDearg (@BarryBelfast70) reported

    Now waiting for more than 35 mins for anyone at @virginmedia to answer phone for me to cancel contract because they want to nearly double bill. @virginmedia Customer service is pathetic

  • StephenOld Stephen Old, #ServingThePinguwaldaUntilDeath (@StephenOld) reported

    @virginmedia Non pay disconnection. It was disconnected last night I am furious. Sending this on my mobile You need far more proper shops where people can get help.

  • wilts_aaron Aaron (@wilts_aaron) reported

    @virginmedia Sometimes it is slow, particularly Netflix but the iPhone connections are worse.

  • jetcommissons jet (@jetcommissons) reported

    @BarryBelfast70 @virginmedia i’m literally on hold with them (been over an hour) trying to cancel, total waste of my time

  • Al74lan baloowho55🇬🇧➡️56😎😂 (@Al74lan) reported

    @virginmedia Every time I think I've dealt with the worst customer service team... Another one surpasses it! Well done @virginmedia , worst ever!!!!🤬🤬🤬🤬 Waiting 24hrs for contact... Only to be told the same as yesterday!