Virgin Media Outage Report in Pateley Bridge, North Yorkshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Pateley Bridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Pateley Bridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Pateley Bridge, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Skipton and Harrogate.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Wi-fi | |
| Harrogate |
||
| Harrogate |
Internet | |
| Harrogate |
Internet | |
| Harrogate |
TV | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Pateley Bridge, England
Latest outage, problems and issue reports in Pateley Bridge and nearby locations:
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Wendy Burn 🌈
(@wendyburn) reported
from
Ilkley, England
@Frostific @virginmedia Its a known issue in Ilkley. They are “working hard”but it’s “really “complex”.
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@virginmedia Yes, it’s rubbish. The service you provide is really poor. All you ever get told to do is switch of and reboot. Never works.
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Rachel Hatfield
(@rosiehat) reported
from
Ilkley, England
@virginmedia Wow it’s been terrible all day and you had an outage last Monday @vmbusiness
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
@SkyHelpTeam @SkyUK @virginmedia are quick enough to take your money but not so quick to help out when things go wrong...
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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pupandthecrow
(@pupandthecrow) reported
from
Harrogate, England
Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia It was a marketing letter I received for free installation but I was charged fee on my first bill. Accounts team promised to refund after customer service passed me on to them but they never auctioned it.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @vmbusinesshelp Been there, done that....LOTS of times. They promised a manager would call. Guess what.... they never did.😕
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Flying Officer O’Connor🇬🇧
(@seanyseanysaeny) reported
from
Silsden, England
Just bought Rocketman from @virginmedia don’t waste your money. It won’t play or even open £13.99 wasted... #crap #rubbish #terrible
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@richardbranson your products are great Richard but your Virgin Media customer service and complaints handling is terrible. I can’t find anyone who can actually help me. Very disappointing. I have given up and will be leaving as soon as my contract is up.
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Tyler-James Ltd
(@T_J_PetSupplies) reported
from
Ilkley, England
@virginmedia @Virgin_Victoria You could start with talking to each other and teaching telephone staff for the business side to listen when someone tells them there’s a problem and not keep repeating the script! All we want is our broadband back on!
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Andrew Davies
(@leftfield289) reported
from
Ilkley, England
@virginmedia you did it again! Another hour of my life trying to get a complaint resolved. They worst customer service I’ve ever experienced.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Jonathan
(@jon1289) reported
from
Ilkley, England
@jessholmes_x @Herbie17886 @MxTe11 @NodM90 @katc1984 @virginmedia Yes possible. When I had my router plugged into the Apple airport express I never had issues with speed.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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GeeDub
(@GeeDubSevenNine) reported
@virginmedia Not listed no but when I go through and select broadband to test the hub it says there is an issue
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Scotty H.
(@ScottyH_Raw) reported
@virginmedia I don't think you have read my thread? It would be polite to respond there. You are still billing me to 27 August even though Virgin had 30 day notice twice over that under our contract disconnection should occur on 22 July. I have not used service since 15 July.
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Charlie Cassen
(@charliecassen) reported
@virginmedia Hello. WiFi isn’t working in Tooting SW17. What’s the issue and what is the timeframe for fixing? Cheers
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Alan Penn
(@alanpenn) reported
@virginmedia Several things. 1, your service status webpage still says that there are no problems in my postcode area. This means that the status webpages are useless. 2, your helpline has promised that the repairs will be completed by certain times every day and yet these have not been met
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KMac
(@macnelliebus) reported
@virginmedia Why do you make it SO difficult to cancel a broadband contract?
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anton
(@anton31318751) reported
Well done virgin media you have done it again service is down AGAIN seriously BT is the right choice or even any other provider would be better because virgin is becoming bad and more expensive time to cancel with virgin there a joke
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Scotty H.
(@ScottyH_Raw) reported
@virginmedia Contents of my further complaint of 24 July have been ignored but a letter received yesterday offered me disconnection on 27 August and a 'package change' as a resolution. As I said I am already disconnected. Do you see a recurring problem of ignoring any communication I make?
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Jason Kneen
(@jasonkneen) reported
@virginmedia Just went from 904 to 94mb down — anything going on?
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CryptoDan2k
(@CryptoDan2k) reported
@virginmedia Stop sending generic replies that mean nothing they haven't been able to help in months. Resetting the router, turning it off, Splitting the signal dosnt work. Empty and cheap copy and paste replys. Better free WiFi in this hospital than the non service I pay for at home 😡😡😡
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Jean Tolmaer
(@jrtkew) reported
@MikeWads999 @virginmedia @CryptoDan2k I’m at my wits end, trying to contact Virgin Media. All I want to do is cancel my contract which is due to end very, very soon. I do not wish to pay for a service I will not be using and having my phone cut off this morning is the last straw.