Virgin Media Outage Report in North Berwick, East Lothian, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in North Berwick, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Berwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near North Berwick, Scotland
Latest outage, problems and issue reports in North Berwick and nearby locations:
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible
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Steven BWS Carty
(@cheggs1978) reported
from
Methil, Scotland
@virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia It is indeed. If they send anything for me to my aunt’s I’ll never see it!!
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Lesley Kennedy
(@auntielelly) reported
from
Ballencrieff, Scotland
@virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey
(@TeeKayDawn) reported
@virginmedia Oh FFS, no wonder you can’t get anything right, I said “like the other week” which was reported across main stream media. I reported this issue at 7pm last night. YOU responded to this message two hours ago. My issue has temporarily resolved. I fully expect it to fail soon enough
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Jason is on Mastodon 🏳️🌈🪷
(@Lewishamdreamer) reported
@virginmedia Not true. Your service status is failing as much as ever. The whole street is out, so if you don’t already know where/what the problem is I’ll just have to wait the standard 4-5 hours until you finally agree and do your jobs and fix your problem.
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Woody I.J
(@Woodij_) reported
@virginmedia What more info do you actually need. It’s really just simple maths. I pay for 100mb and I’m getting 2mb. Help? You have done nothing.
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Gaz
(@Gxzza) reported
@virginmedia last few days internet has been going on and off constantly not staying on for longer than 5 seconds? tried everything reset everything still not working
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Hands! Face! Space! *facepalm*
(@gnixon88) reported
Hi @virginmedia 1 - when will the outage in SE12 be fixed 2 - I want to cancel my contract.
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Debbie Middlemass
(@DebbieMid61) reported
from
Newtongrange, Scotland
@virginmedia We have a complaint number however as stated in your email you aim to get back to us within 28 days!
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Hands! Face! Space! *facepalm*
(@gnixon88) reported
I see @virginmedia is down again! Definitely time to escape them and their terrible service!
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Jason is on Mastodon 🏳️🌈🪷
(@Lewishamdreamer) reported
Yet again @virginmedia is down in my street in SE12, whilst their site and support people on Twitter claim there is no outage. Disgraceful after the recent regular local/national outages.
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Daz Ellis
(@DazEllisagain) reported
@virginmedia Internet not working WiFi as much use as an ashtray on a motorbike and you lot using the one major excuse 'overutilisation' I've changed channels and its not just me it's a UK wide problem with you lot
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Jason is on Mastodon 🏳️🌈🪷
(@Lewishamdreamer) reported
@virginmedia Maybe you should. Why should I formally report a widespread problem you are unable to detect? It’s your network. Good grief. This happens every time and I guarantee it’ll take about 4 hours for your company to even notice (& longer to act).