Virgin Media

Virgin Media Outage Report in North Berwick, East Lothian, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in North Berwick, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in North Berwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in North Berwick, East Lothian, Scotland 06/20/2025 01:25

June 20: Problems at Virgin Media

Virgin Media is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near North Berwick, Scotland

Latest outage, problems and issue reports in North Berwick and nearby locations:

  • plasterer_mj M.J Plastering & Tiling (@plasterer_mj) reported from Tranent, Scotland

    @virginmedia Certainly not ideal paying for a service we're not getting

  • justdavidhunt Dav Hunter (@justdavidhunt) reported from Methil, Scotland

    @virginmedia paying for 200mb only getting 28mb all week and no service at all Monday and Tuesday, I’m expecting a refund of payment, who am I kidding🤬🤬🤬🤬🤬

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    @fionalmorrison @virginmedia Twice! We need to work out how to work round a break in service before we rage quit!

  • C_CWarrender Claire Warrender (@C_CWarrender) reported from Methil, Scotland

    Is there any company with worse customer service than @virginmedia Husband has so far spent 6 hours on the phone to them today with no joy. They're truly awful.

  • berbamcwillyz Chris McWilliams (@berbamcwillyz) reported from Dunbar, Scotland

    Absolute arseholes @virginmedia on the phone to sum cabagae for 15 mins talking shite goes through all my details tries to get me a better deal dont want it i want to cancel sorry i cant do that you need to phone a different number 😡😡😡

  • BigLaz1973 Kev Russell (@BigLaz1973) reported from Methil, Scotland

    @virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡

  • doubledutch13 John van Dieken (@doubledutch13) reported from Methil, Scotland

    @virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??

  • bethmmurphy Beth Murphy (@bethmmurphy) reported from Methil, Scotland

    @virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones

  • auntielelly Lesley Kennedy (@auntielelly) reported from Ballencrieff, Scotland

    @virginmedia It is indeed. If they send anything for me to my aunt’s I’ll never see it!!

  • auntielelly Lesley Kennedy (@auntielelly) reported from Ballencrieff, Scotland

    @virginmedia at my wits end trying to sort out my Aunt’s VirginMedia account and register her for some sort of call screening product. Website and online account no use at all. I have full POA. Can anybody please help?!

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia We have tried that route also...they weren’t any help either. Absolutely no one is willing to listen to us or the actual facts of what has happened to us. It would be good if someone could actually call us and try to help

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia ...before you can do anything. Was told that we couldn’t even talk to anyone from cancellation department...until we either paid or went through collections department. There was/is no care for what has happened...just “give us some money and we’ll help”

  • cheggs1978 Steven BWS Carty (@cheggs1978) reported from Methil, Scotland

    @virginmedia no acknowledgement of your error, but no help unless you get any money from us....which we ACTUALLY DONT HAVE!! Disgustingly ignorant and uncaring and horrible

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1monican 𝟙𝕞𝕠𝕟𝕚𝕔𝕒𝕟 (@1monican) reported

    @virginmedia fix the internet NOW

  • andy_brogan8 Andy (@andy_brogan8) reported

    @butterfly_fee @virginmedia I was stopped by a virgin media rep and asked if I wanted to subscribe. When I said no, he asked why. All I said was the reviews of your customer service are shite. His response? Yeah we hear that a lot. Change it then

  • mrswoodwoose Kay Thomas (@mrswoodwoose) reported

    @virginmedia Down again.intermittent signal. It's not good enough

  • GARyan86 gazza86 (@GARyan86) reported

    @virginmedia Wifi down constantly and tvs had a c133 code for 4 days

  • AndrewClar61193 Clarkey_neckend (@AndrewClar61193) reported

    @virginmedia no Internet or TV for 2 days & 2 days prior that of intermittent Internet, dam right I want compensating, very poor & it's a lot of unhappy customers in my area

  • the_optimist12 Jensen🌴🌈 (@the_optimist12) reported

    @virginmedia my WiFi is awful despite buying what is meant to power a household. Why is it not able to deal with my ONE device

  • girlieb71 kaz (@girlieb71) reported

    @virginmedia All sorted, he was running late, unfortunately I had to cancel some appointments which isn't great

  • TechZor193367 Tech Zor (@TechZor193367) reported

    @virginmedia Your website says I cannot get virgin media, my street is cabled, I have a virgin media flap 1m from my house, all my neighbours get it. I just get told to fill in a form and you’ll be in touch in 10 days, never happens. Please help!

  • JoshR1988 Josh Richards (@JoshR1988) reported

    @virginmedia your service when you phone up is an absolute disgrace. I’ve been trying to get hold of someone for over an hour. I suggest that someone reach out & DM to give me a call before I cancel my contract. Quick to take my money, but not quick to help. Service is woeful

  • curty42 MC (@curty42) reported

    @virginmedia Any further update on issue number F011866214 that’s been ongoing since 5PM Monday in CM17 9TN? Currently says 7.06PM on the 19th we are past that time again already!!