Virgin Media outages and service status in Ballencrieff, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ballencrieff, including 0 direct reports.
- The most common problems reported in this area mention TV.
- The most recent signal from this area was received May 14, 1:42 PM GMT+1.
- TV (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ballencrieff, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballencrieff, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ballencrieff, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnyrigg.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnyrigg
|
TV | 1 day ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Ballencrieff, Scotland
Latest outage, problems and issue reports in Ballencrieff and nearby locations:
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Elle Wright (@ElleWri18858890) reported from Musselburgh, Scotland@TalkTalk @TalkTalkGroup have sent a DM, again and have asked for someone to call me. Executive Complaint Number account number and cell phone number provided over & over but still no phone call. Virgin Media ready to take over
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Roddy macdougall (@Rodmacdougall23) reported from Gorebridge, Scotland@virginmedia @skytv absolute **** show again tonight, every night can’t watch sky in multi room box due to signal issue or error, wife ready to divorce me 😡😡
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia hi, unable to send emails when attached to WiFi Is there a known problem?
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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KerryD (@KerryDo02658828) reported from Musselburgh, Scotland@ELCouncil I Brought this to your attention yesterday via your online comment/complaint form. No reply yet. @virginmedia
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Tim Olton (@TimOlton) reported from Musselburgh, Scotland@virginmedia I would like the chance to talk to Karen to explain that her customer complaints process does not work. Certainly doesnt live up to the customer values you state you live up to.
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Julie Greig (@JulieGreig4) reported from East Wemyss, Scotland@FifeCouncil @virginmedia The shambles with traffic management. Poor guy from @ConeWorks scratching his head. Dunfermline at a standstill
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฿Ɇ₭₭₳₳ (@snap_cheese) reported from Bonnyrigg, Scotland@virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.
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Ross Alifierakis (@Rosco_29) reported from Bonnyrigg, Scotland@virginmedia it might be worthwhile going through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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Gary Bruce (@Gary1165) reported from East Wemyss, Scotland@virginmedia you have taken £162 out my account without my permission ...... that is stealing . I spoke to a girl today and told me yes it was virgins mistake but she can’t return the money I told her I wanted to cancel and she said it would cost me £490 .... this is wrong
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🏴 Shaun 🏴 (@Sm1987) reported from East Wemyss, Scotland@virginmedia No I have given up to be honest. I am days in spending hours waiting with no reply. I have to go through the poor service every time explaining to them I can't afford the payments but they try and push a package on me at a higher price. I CAN'T AFFORD IT
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia 100% issue with virgin media Tried it with Samsung phone, apple ipad, laptop devices and same issue So that's 3 different email software Tried rebooting router, devices and no luck. I take it the support is 24hrs and that the chat won't end if I don't immediately respond
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Annk (@annking19) reported from Dalkeith, Scotland@virginmedia internet down for at least 14 hours, what’s happening? Not good enough.
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Raymond Murray (@RaymondoMurray1) reported from Dysart, ScotlandI’m having real issues with my @virginmedia broadband. Is anyone else being affected by their service? It’s an intermittent fault and my broadband drops which is so frustrating when #workingfromhome I have to say that @virginmedia haven’t been helpful despite calling them often.
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Ross Alifierakis (@Rosco_29) reported from Bonnyrigg, Scotland@virginmedia it might be worthwhile to go through English training with some of your call centre staff as I’ve just wasted 35 minutes talking to a complete retard whilst trying to upgrade my account 👍🏼
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Scott Ruddock (@Scot_Ruddock) reported from Bonnyrigg, Scotland**** you @virginmedia and your price rise! Read the small print people you can cancel whilst in contract due to it being a increase outwith inflation. #RightToCancel
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M.J Plastering & Tiling (@plasterer_mj) reported from Tranent, Scotland@virginmedia Certainly not ideal paying for a service we're not getting
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Martin Hughes (@shorty21785) reported from Mayfield, Scotland@virginmedia any chance of 1 night when the WiFi isn’t piss poor!!
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Mr Watt (@richywatt247) reported from Dalkeith, Scotland@virginmedia Would rather your company just completed the job before my driveway started to fall apart! Just take the responsibility to fix the problems you create thank you.
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Debbie Middlemass (@DebbieMid61) reported from Newtongrange, Scotland@virginmedia We have a complaint number however as stated in your email you aim to get back to us within 28 days!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Sheridan (@DrewSheridan1) reported@virginmedia My 75 year old mums tv not working according to your checker then is a internet issue which will not be repaired until the 18/05/26!. Totally unacceptable! 4 days with no tv or internet I thought you were the best out there clearly not. Be quick or will be cancelled
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Chris (@COOPSthereitis4) reported@virginmedia ...in 24-48 hours. Will i be compensated for not having a service i am paying for?
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John M (@john1mccarthy) reported@virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄
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Michael Bradley #FBPE #SocialistSunday (@Mike_J_Bradley) reported@virginmedia Mines by down at least 24hrs. Ridiculous and told they are working on it. Not good enough considering how much we pay. I live in Liverpool. It seems to be affecting different areas differently. I just get to welcome on the screen and nothing else. Tried rebooting etc nothing
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Alex (@Ahead18251112) reported@repeatall @virginmedia @K_simple_k Upgrading? Major outage?
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David Gordon (@gordonwd) reported@virginmedia So you accept there's been an error processing my order and tell my you can't resolve it - I have to call your customer support team. I call them, get out on hold for 5-10 minutes and the call simply gets disconnected. Been a fan of you guys for years - I'm wavering.
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Teddy (@txddyrilxy) reported@virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.
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G Strachan (@Forcegayle) reported@rilf07 @rebhalp @virginmedia Their social media account posts are never about currently what is happening now. It's terrible.
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Dumitru Langham (@DumitruLangham) reported@ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’
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Paul (@Santaxmas) reported@virginmedia is tv still down?