Virgin Media Outage Report in Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Norfolk, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Norfolk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Norfolk, England
Latest outage, problems and issue reports in Norfolk and nearby locations:
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Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
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Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
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Vanessa Make-Up
(@spmubyvanessa) reported
from
Hellesdon, England
@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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˜”*°•.˜”*°• MrsSCS •°*”˜.•°*”˜
(@peartree_123) reported
from
Hellesdon, England
@virginmedia Ok. I tried to take out the deal with them but kept getting an error message. Not a problem.
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Emma Pells
(@Pellsee) reported
from
Hellesdon, England
So fed up with @virginmedia , customer service is terrible! Been with them 15 years so fed up I’ve just cancelled!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mick Vine
(@Michael18964156) reported
@virginmedia hope we will be getting a credit on our accounts for the non service today
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Tim Simmons
(@TimTastic38) reported
@virginmedia So we are paying for a service we are not getting for the last 2-4 hours. What you going to do about that?
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Ann Kavanagh
(@annkavanagh09) reported
@Cromwell606 @virginmedia @9Naughtyboi6 You can't register for loss of service as their website is down anyway
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Kyle Van C
(@_KyleRC_) reported
For a company called Virgin Media, you'd expect them to be working fine but they seem to be down just as much as Lana Wolf
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Autistic_Sam
(@sam_autistic) reported
@Michael18964156 @virginmedia Apparently, you have to be without service for three days before they compensate. But I have a feeling they will offer something. I can imagine a lot of pissed off people on the phone to sky and BT, right now.
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Anson Lewis
(@theAnsonLewis) reported
@virginmedia My broadband drops on average 2-3 times a day for 1-10 minutes at a time, and despite being on the quickest tariff it goes slow often. I should contact you but I can’t be bothered being on hold for ages & nothing getting sorted (I’ll be sold another “booster” to fix it)
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Ian Shepherd
(@shep23) reported
@DanKingdom96 And on the day my @virginmedia is down....
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Kate
(@lilibet74) reported
@virginmedia another loss of service?? TV at this point but the broadband has been in and out today too (and has been flaky for months). When are we going to get the service we pay through the nose for??
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David Dancey
(@bigdave51) reported
@virginmedia Down in Barry, South Wales also
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Charlene
(@BurgessCharlene) reported
@virginmedia Oh and I like the way you’ve avoided my questions asking what the issue is. As customer should know and lot be kept in the dark.