Virgin Media Outage Report in Dereham, Norfolk, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (44%)
-
TV (23%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Total Blackout | |
| Wymondham |
Wi-fi | |
| Wymondham |
Internet | |
| Lyng |
Phone | |
| Swaffham |
Internet | |
| East Dereham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
-
Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
-
Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
-
Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
-
Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
-
Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Crimson24z
(@crimson24z) reported
@virginmedia Yeah I think so I tested my network and it said everything fine in the area so it’s defo not you guys and it was 100 % good nothing wrong thx alot
-
Craig
(@HapG86) reported
@virginmedia still no tv or internet and having major issues getting through to any of your team
-
Will Taylor
(@WillTaylor2002) reported
@virginmedia Yeah we've tried these numerous times but they never work. Get your service sorted or we will swap providers
-
kev grimes
(@kevoefc) reported
What's the story @virginmedia the Internet is down in finglas all day, when is it due back
-
David Colman
(@Huang_dawei) reported
@virginmedia My router broke thursday,replacement arrived broken saturday,they said replacement tuesday. I called again today and was promised delivery today and nothing. no email,no text,no router.
-
Yorkie Rich
(@yorkierich) reported
@virginmedia Thanks. I rang & spoke to two lovely helpful people who were very helpful. 1) The unsolicited phone call does not appear to be a great way of communicating with customers. 2) The response from Twitter & your UK customer service desk was brilliant. I hope you can feed this back.
-
James Dimelow
(@newplaysuk) reported
@KonnieBaxendale @virginmedia I rung up the freephone helpdesk - and after a half hour wait - I was told that my password had to be changed due to some "phishing issues". Not sure why it took them of hearing me complain for a week for @virginmedia to tell me this. Good luck Konnie!
-
Sir Badger
(@1SillyBadger) reported
@virginmedia also, the optical socket on the box doesn't work since the upgrade so i can't get sound through an amp etc. when i called i was put through to some team who wanted a subscription to fix the thing. i am not very happy
-
Mark XXXIX 🔺
(@DeepSpaceMark) reported
@virginmedia I've placed an order online for a new connection but need to cancel it, sign up for cashback & sign back up.
-
H
(@hollydrap) reported
@virginmedia Hi John, as mentioned I really shouldn’t have to nor have the time to faff. I need working wifi. Please cancel my account