Virgin Media Outage Report in Dereham, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dereham, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Fakenham.
| City | Problem Type | Report Time |
|---|---|---|
 Fakenham |
Total Blackout | |
| Wymondham |
Wi-fi | |
| Wymondham |
Internet | |
| Lyng |
Phone | |
| Swaffham |
Internet | |
| East Dereham |
Community Discussion
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Virgin Media Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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linda bull
(@linda1bull) reported
@virginmedia Big Thanks to Steven, after my tweet he has resolved my problem and logged my complaint. Shame he doesn’t work in customer service on the Phone. Thanks again Steven.
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Mark B
(@markieb79) reported
@virginmedia still no response or improvement. Glad I’m paying over £100 a month for this service..
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Christina Barrow
(@XinaDavidson) reported
@virginmedia absolute joke! - I ring and you say don't worry new charges don't apply to you and guess what... then I get a bill with increased charges! complaint has been raised so hope you sort this out by taking of the charges ASAP and giving me compensation for my time wasted!
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elis
(@ElisChapman) reported
Sort your internet out, you lot are so bad @virginmedia
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Gordon Davidson
(@logdon01) reported
@virginmedia 4 phone calls complaining of poor broadband speeds, (paying for 500mbp). 6 days and a manager still hasn’t called back as promised. 4 attempts to call today, each one the agent hung up. Speeds this week 83, 105, 23. Poor show Virgin Media.
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Stephen Frey
(@SteveFreyGlass) reported
@virginmedia what’s going on with my phone? No dial tone, no service status checker available......
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Mark McLoughlin
(@markjmcloughlin) reported
@AmandaFBelfast @virginmedia Since January it seems as if download speeds have been throttled here. Especially during the day. Our Wi-Fi in particular is dropping significantly with their diagnostics telling us devices have weak signal and move closer to the router... they are within 6ft of it
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D /\ V E
(@DaveMax_) reported
Another day another moan about ho awful @virginmedia wifi is
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Tom Hardy
(@tomhardy92) reported
@robWNT @iwillsmashmyow1 @virginmedia I’ve experienced the same issue and just cancelled my contract. Unable to provide me with a timescale as to when it will be fixed and customer service was appalling. Back to Tesco Mobile I go.
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Tom Hardy
(@tomhardy92) reported
@virginmedia I’ve finally been given a solution by Apple and one of your advisors hung up on me. Phoned back, asked to speak to a manager and they hung up on me again. This is an absolute shitshow.