Virgin Media Outage Report in Dereham, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
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Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Mockford
(@MofoMatt) reported
@virginmedia @atcaldwell15 Not if your internet is down
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CherCher💕
(@Cher_belle) reported
@monkeymagic73 @virginmedia @YodelOnline Having the same issue with them! No humans or contact centre it appears, and the webchat is absolute rubbish. Ive had better communication with a bot
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Natasha Watson
(@TashWatWatson) reported
@virginmedia upload speed is below 1mbps so I'm unable to do my job, are you able to fix this? I'm in EH9 region
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Ashley Routh
(@ash_routh) reported
@virginmedia But I'm not getting any service from you!! How can you charge people to leave a service that isn't being provided!!! It's bonkers!! My wife is on the verge of losing her job as she works from home and has no service, this is no joke and needs sorting!!
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AyoMelon
(@melon_ayo) reported
@virginmedia trying to use your service status on the website to check if there are outages in my area but it isn't working. broadband has been on/off constantly for the past 4.5 hours. any chance you could let me know if you have any outages in NW Leicestershire?
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Mark Denholm 📻
(@markdenholm) reported
@virginmedia Been through all that with your tech support. Yes I do have a pod installed but it makes no difference. Guess the signal reaching the pod probably isn’t that great!
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toni.
(@ToniiWilliamsox) reported
@virginmedia @rasthulhu Im having the same issue also in Bristol
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Blu Mar Ten
(@BluMarTen) reported
@virginmedia i've tried in two mobile browsers and two desktop browsers and it doesn't work anywhere. But then you already know this.
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Ras Thulhu
(@rasthulhu) reported
Anyone else having @virginmedia broadband and mobile issues? Intermittent 4/5g, zero broadband. I've got work to do.
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The Black Wardrobe
(@blackwardrobe) reported
I have issues with my broadband, can you help @virginmedia ? Because your website's checking tool keeps crashing.