Virgin Media Outage Report in Dereham, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 12: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia They were quick enough to chase the cancelled payments, but given their shoddy customer service, we were not worried. Sent a letter to their registered address, saying politely ‘go forth’ with the screen shots etc. Would never, ever use @Virginmedia after that experience.
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
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Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
Just hearing that in a drive to retain accounts, VirginMedia has gone down on all their customers. It's a novel approach, and to be fair, more than BT ever did...and because Dave, in customer retention, had "cunning linguist" on his CV... #VirginMediaoutage
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WT
(@wst845) reported
@virginmedia Service has been awful all day.
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Girly Tomboy
(@djfizzy88) reported
@virginmedia You go down more often than dial up did back in the early 00s...
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nuff fiyah
(@nufffiyah1) reported
@virginmedia Fix the internet. No more excuses. What the hell. Invest in some training for your useless engineers. I better be compensated. Everyone needs to be compensated. Embarrassing service. Dreadful.
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Dreamer_0zzz
(@Dreamer_0zzz) reported
@virginmedia ****.
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Paul
(@Deep_diver_uk) reported
@virginmedia Mine never came back to go again, just fix it you’ve been given enough money include the cpi/rpi increase
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Emma Leigh
(@instaglamemma) reported
@virginmedia You are literally ALWAYS having problems!! I'm paying good money for the most **** service!! There's issue after issue it's getting tiresome!! You never reflect all your constant outages on our bills though!! 😤😤
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Anyceed
(@anyceed) reported
@vmbusiness VIRGIN MEDIA STILL DOWN!!! #virgindown
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camsoft2000 🇺🇦
(@camsoft2000) reported
@virginmedia what the hell is going on, internet not working, your website and status page is not working, your phone number is not working. This is totally unacceptable and you want to put up prices! Will be contacting Ofcom.
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Dean Smith #StopTheTreaty
(@DeanSmi47962704) reported
@TheRossOwenShow @virginmedia I've had the same issue since November last year.