Virgin Media Outage Report in Dereham, Norfolk, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dereham, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dereham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Community Discussion
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Virgin Media Issues Reports Near Dereham, England
Latest outage, problems and issue reports in Dereham and nearby locations:
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Chris Greenfield
(@chris_greenf) reported
from
Wymondham, England
@TeaKayB @virginmedia My son endured similar circle of hell cancelling his account with them when the Uni’s shut down in person teaching and he returned home. Have numerous screenshots of hr long waiting. In the end, he cancelled his direct debit and complained to Trading Standards.
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Jamie O'Brien 🤫🤓🤯
(@jamie_obrien) reported
from
Dereham, England
@virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants
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Sir K Strange
(@KevinStrange3) reported
from
Costessey, England
@TomMockridgeVM @virginmedia And spend another 45minutes helping you understand how to treat your customers better and retain them.. you’ve already had enough of my time for free.. Urgh! I am expecting conscious thoughts and replies from a bot aren’t I!! 🤪
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Ron Luton-Brown 🏳️🌈🏴🏴
(@RonofReepham) reported
from
Reepham, England
@JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Sale
(@jonjsale) reported
Soooooo @virginmedia I've just had an email thanking me for the chat today regarding complaint C-051222506 and a summary of the resolution ('Technical help given'). Thing is, nobody has contacted me and it wasn't resolved? This is now the 4th time I've asked you to resolve it?
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia I was still talking to the person about the complaint when I got the email saying you've closed the complaint, because you've resolved it. You haven't resolved it at all, I'm still complaining about it now. But now I know what your company thinks of its customers. You don't care
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dan
(@dansouthcoast) reported
@jeffharris_665 @virginmedia im in copnor on VM. and its not too bad. best of bad bunch i think. that city fibre ia up and running now i think.
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𝙨𝙝𝙚𝙯𝙯𝙖 ༒
(@shezzanufc) reported
@virginmedia I’m trying to watch YouTube on my box but it’s stuck loading for ages but I don’t have this issue for Netflix or anything else what do I have to do to resolve this.
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💗💜💙🦇 Rach 🦇💗💜💙
(@BatRachy) reported
@EstibalizTerron Mine keeps doing this too. Assumed it was my **** virgin media Internet but maybe not
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Scouse 👤
(@twittedtwotted) reported
@virginmedia this is a separate issue to one already being dealt with. We had a new installation from VM today but the engineer failed to tell us the pin on the box upstairs and trying the forgot pin route only comes up with an error code . Can anyone help please
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Angeline Keightley
(@i_used_2be) reported
😡 @virginmedia … found out today that my Black Friday SIM deal I ordered was ‘parked’ .. no contact to rectify the order .. and now I’ve been told I’ve missed out! .. customer care a joke .. no resolution other than ‘computer says no’ .. they hung up on me!!!!!!
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DJ CLARKE
(@djsx_dj) reported
@virginmedia We want to leave we are constantly in a outage To be honest form 1st of march 2021 we was told it will be fixed by the 31st oct 22 lol it’s still in a outage now till middle of December joke that is and paid full price also
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia You've said it's because of security issues, but that's obviously a lie if those security issues don't apply to you making a personal information request to be sent by tweet instead. So please tell me exactly what those security issues are
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Satish Danny Paul
(@________Danny) reported
@virginmedia on 10.11.22,i verbally agreed,via phone,to a 500mbps broadband deal.i was told it would increase to the next tariff (1Gbps) when agreeing to an o2 sim card,which i did. not only was my speed slow during the first week but ever since,virgin have not honoured the increase in speed.