Virgin Media Outage Report in Mow Cop, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mow Cop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Mow Cop, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield and Sandbach.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Macclesfield |
Total Blackout | |
| Stoke-on-Trent |
TV | |
| Macclesfield |
TV | |
| Sandbach |
Total Blackout | |
| Sandbach |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Mow Cop, England
Latest outage, problems and issue reports in Mow Cop and nearby locations:
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Denise Powell
(@PPowellfamily) reported
from
Barlaston, England
@virginmedia 2 houses in the same street no Internet or broadband. Your call centre claims the fault to be in my home. #3rd class service
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
Still no tv or broadband. Rang again 24mins to answer to be told id be without service til Tuesday/Wednesday, when a new hub could be delivered #virginmedia #nothappy #lookingfornewprovider
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Alistair Walker
(@Texasally6) reported
from
Macclesfield, England
Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia just had the misfortune to speak to the rudest person ever whilst trying to sort out my abysmal connection speed when she put the phone down on me after a 20 minute wait!!
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Julie Podet
(@JuPo71) reported
from
Biddulph, England
@virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!
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Stan Hall
(@StanHall20) reported
from
Macclesfield, England
@allisonpaul_ @virginmedia It is bad I understand they are only trying, but #dontlie #telltruth
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia I am not stupid I get that! However, the text I received said welcome to Greece you can use your phone exactly the same as if in the uk so I had absolutely no reason to switch roaming off when I never left the resort. I have kept the texts which state exactly that
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@virginmedia I’m sick of resetting that hub it’s supposed to be 100mb fibre I had less trouble with my dial up! Do you supply boosters as you can take it out before I spend money to make up for your awful service
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
Great customer services at @virginmedia this morning.Waited 28mins for phone to be answered then to be given a phone number that says there’s no issues. F1 starts in less than an hour #lookingfornewprovider
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James O'Hara
(@jamesjohara) reported
from
Newcastle-under-Lyme District, England
Er....@virginmedia it's not working!
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
Internet is shit will be streaming sum time tonight fking virgin media r shit
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia Didn’t think your service could get worse.Wifi is now completely unusable.Getting 3mb wired into a Xbox one.Still got considerable amount of tv channels not working.All for £100 per month.What an absolute disgrace
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Julie Podet
(@JuPo71) reported
from
Crewe, England
@virginmedia It took over 50 mins to get through to receive no relevant assistance or guidance. However no problem in taking the DD of £100 every month !!
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Anthony Hibbs
(@HibbsA) reported
from
Newcastle-under-Lyme District, England
@Paulout @BT @virginmedia I can’t believe how bad BT have been over this. Advisors just seem to want to keep you talking even after taking 20+ mins to get through and then do nothing for you. Proper fed up 🙁
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Tiny Tog
(@Tiny_Tog) reported
from
Stoke-on-Trent, England
@virginmedia @virginmedia I’m glad it sorted itself out as the customer service woman said id need a new hub which she said she’d order and would arrive Tuesday (6/8/19). Which it hasn’t. I’m glad I didn’t need it #virginmedia
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David Knight
(@Knightfight7) reported
from
Stoke-on-Trent, England
@virginmedia £100 per month for WiFi that is virtually unusable and tv where five of my paid sports channels and three movie channels are unwatchable.Shocking service
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Les Chaplin
(@LesChaplin) reported
from
Stoke-on-Trent, England
@McGiff @virginmedia I am having exactly the same problem over roaming charges for a country I’ve not been anywhere near a, appalling service and been told tough pay or they take me to court! At my wits end!
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Alee
(@AleeOwnzz) reported
from
Stoke-on-Trent, England
@toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eddie Collins
(@EddieCo09311525) reported
@virginmedia your website status page states work was carried out on the network in my area KY11 last night due to finish at 6am this morning, my app says nothing wrong. Who is correct? Any updates? Have been wifi light and and flashing green power.
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HI, my name is...
(@nataliehaycock) reported
the absolute CHEEK of @virginmedia to put their prices up when their service is worse than ever!! how can you justify almost £100 a month when your internet is so shoddy, our mobiles have been connected to data, not your wifi, for most the month.
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Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
@virginmedia It's not an NTL email. It now won't let me sign in with another email. Is there no other way to get help with this?
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toria swales
(@ToriaSwales) reported
@virginmedia waiting on repete for over two weeks now for a phone call I’ve been promised 3 times will happen in “the next 2 hours” Business phone line people cannot call from certain networks after porting from bt to virgin the service does not work yet I’m still being charged?!
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Samantha #wearadamnmask Ritchie #NHSLove🇬🇧🇺🇦
(@LadyValetta) reported
@JessieLouBrown @virginmedia Yes, same! Refusing my password on my laptop, when I try to log in on Virgin Media, firstly it tells my there's a problem with my account, reset password, then get another message that says they have a problem, then another that they don't... Also since yesterday afternoon
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Cara Sly
(@cara_sp) reported
@virginmedia hi, I have no tv, internet or phone in EN5… your service status page isn’t working and the automated phone system just says my connection is offline
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Cheersears
(@TrimbyCheri) reported
@virginmedia Morning, the internet, is still down
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Anthony Biddlestone
(@tonegode) reported
@virginmedia surprise surprise, customer services reaches an all time low. Details for your ombudsman please.
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Kieran Foster
(@KieranF94450500) reported
them for them to come back and say we haven’t got anyone booked to come fix it this is *************** at this rate now I’ve got to wait even longer for a problem caused by them to fix god know how long it will take horrible first experience with @virginmedia
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swarana
(@swarana) reported
@virginmedia problems in NN2 ? Timescales for fix plse ?