Virgin Media outages and service status in Mow Cop, England

Problems in the last 24 hours in Mow Cop, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mow Cop, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, and Macclesfield.

City	Problem Type	Report Time
Stoke-on-Trent	TV	15 hours ago
Stoke-on-Trent	TV	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mow Cop, England

Latest outage, problems and issue reports in Mow Cop and nearby locations:

• 
  Beth Emma (@beth_emma_) reported 4 minutes ago from Stoke-on-Trent, England

  This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

• 
  My big fat British Bladder Tumour (@big_british) reported 8 minutes ago from Macclesfield, England

  @virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!

• 
  Beth Emma (@beth_emma_) reported 13 minutes ago from Stoke-on-Trent, England

  @virginmedia my internet is down, again 🙃 I'm in ST4

• 
  Matt Harrison (@paramattharri84) reported 15 minutes ago from Stoke-on-Trent, England

  @virginmedia No! I'm not a customer its @KezMH who you need to apologise to. Seemingly your lack of ability to even read this thread properly emphasises your lack of ability to provide acceptable customer service

• 
  Richie Knight (@richiechuff) reported 20 minutes ago from Stoke-on-Trent, England

  @virginmedia You don’t see chuff all in stoke because of how **** your service as become constant buffering issues now for months How do we claim refunds for loss of service

• 
  James O'Hara (@jamesjohara) reported 21 minutes ago from Newcastle-under-Lyme District, England

  Er....@virginmedia it's not working!

• 
  cara (@PeachyBeechy) reported 22 minutes ago from Stoke-on-Trent, England

  @virginmedia is there an issue with the internet service in ST4 Stoke on Trent?

• 
  Les Chaplin (@LesChaplin) reported 23 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes absolutely, soon as we landed I got the message saying I was in Greece and could use my mobile exactly the same as in the UK. At no point did it say to check for other countries in case they stole my network! I had been on the same network all week from 26th August

• 
  James Hope (@gingerjames1990) reported 26 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Alistair Walker (@Texasally6) reported 27 minutes ago from Macclesfield, England

  Being shit at customer sevices is not unique but @virginmedia take it to a special level of ****

• 
  Andy Picken (@andyvic7) reported 27 minutes ago from Stoke-on-Trent, England

  @drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them

• 
  Jay Tungsvik (@Th3V1k1ng) reported 30 minutes ago from Bucknall, England

  @virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia

• 
  Julie Podet (@JuPo71) reported 30 minutes ago from Biddulph, England

  @virginmedia your service is very poor for older people. Almost an hour and still not resolved my mum’s issues!

• 
  Chris Walton (@Ohrate_Tri) reported 36 minutes ago from Stoke-on-Trent, England

  @virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.

• 
  Alee (@AleeOwnzz) reported 38 minutes ago from Stoke-on-Trent, England

  @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

• 
  Meyrick (@iMeyrick) reported 40 minutes ago from Stoke-on-Trent, England

  @zebadee1985 @virginmedia Virgin Media, fastest speeds but slowest customer service. It’s a massive shame, it really lets them down.

• 
  Julie Podet (@JuPo71) reported 41 minutes ago from Biddulph, England

  @virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.

• 
  Meyrick (@iMeyrick) reported 42 minutes ago from Stoke-on-Trent, England

  Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.

• 
  Chris Laws (@ChrisLaws1) reported 50 minutes ago from Cheadle, England

  @virginmedia please sort your service out... I have now been on the phone to you for almost an hour. The first person hung up on me, the second was rude and useless. All for £0.01 which I don't owe. No wonder the landlords are removing virgin from all of the apartments

• 
  Moorland (@moorland2) reported 52 minutes ago from Endon, England

  If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  SalfordOriginal (@Salfordoriginal) reported 3 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

• 
  Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported 6 minutes ago

  @virginmedia @Dudley1uk How we supposed to register for compensation when your stupid site and service doesn't even work properly to register a complaint? Pathetic in not ringing you so you can. Charge me £1.50 that I won't get back.

• 
  Joe Makin (@joemakin86) reported 7 minutes ago

  @rokokoprufei @virginmedia And i have had 0 issues

• 
  julie fountain (@juliefount) reported 8 minutes ago

  @virginmedia what a shambles they have assured me for 5 times in the last 3 months IT would be in contact, still can not access my account customer lost

• 
  Duncan Wright (@dwright75) reported 15 minutes ago

  @virginmedia what’s the usual hold time to report a fault? Currently at 25 mins. My internet is definitely not working despite your status checker telling me it is

• 
  Pxrac (@Pxrac1) reported 18 minutes ago

  @Doki_R6 @Ambi_R6 If ur looking for a good fibre company in Scotland I would say Virgin Media, I was with EE and legit had barely 20 mb down and now I have 1gb down and like 500 upload maybe more.

• 
  Dr Elaine Rust (@elainerust) reported 19 minutes ago

  @virginmedia I’ve sent a direct message but have received an auto response identical to the message you have already sent me. Is anyone prepared to help?

• 
  Stephen Hampson (@StephenHampson) reported 22 minutes ago

  @virginmedia Sent one. Managed to fix it late at night but no help on your website for the streaming box so seems you don't act on your feedback and the remote app failed to work.

• 
  Jem (@jemonthesofa) reported 22 minutes ago

  @virginmedia Huh, bet that's why we've had rubbish service lately, local toddlers walking past pulling em. It's a monstrosity!

• 
  Jx_THT (@JX_THT) reported 24 minutes ago

  @MrBenGrant @virginmedia Move to starlink, none of these issues ever