Virgin Media outages and service status in Mow Cop, England

Problems in the last 24 hours in Mow Cop, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Mow Cop, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Macclesfield, and Leek.

City	Problem Type	Report Time
Stoke-on-Trent	Internet	2 hours ago
Stoke-on-Trent	TV	6 hours ago
Macclesfield	TV	7 hours ago
Stoke-on-Trent	TV	7 hours ago
Stoke-on-Trent	TV	7 hours ago
Stoke-on-Trent	TV	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Mow Cop, England

Latest outage, problems and issue reports in Mow Cop and nearby locations:

• 
  🍃Lana Banana🍂 (@Laaana_bananaaa) reported 7 minutes ago from Stoke-on-Trent, England

  How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠

• 
  Iwan Evans (@iwanevans) reported 8 minutes ago from Congleton, England

  @virginmedia Almost like you didn't read my original message... Your stock answer STILL doesn't ring true, just repeating the phrase I quoted in my original message to me again doesn't help one little bit

• 
  Rocketman_86 (@Rocketman_86) reported 8 minutes ago from Stoke-on-Trent, England

  @virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance

• 
  Jacqui Riley (@cajriley51) reported 12 minutes ago from Stoke-on-Trent, England

  @virginmedia I have been trying to sort out the issue off my password not working and the internet dropping out for over a week. I am getting passed around in circles. Please can you tell me how much notice I need give to leave and also give me an email for complaints please

• 
  Alee (@AleeOwnzz) reported 14 minutes ago from Stoke-on-Trent, England

  @toastwiz @virginmedia Gotta be a pretty big issue to take 10 days Jesus

• 
  Will Hook (@williamtm) reported 19 minutes ago from Crewe, England

  @serenium @virginmedia Lots of ISPs don’t support it, not just VM.

• 
  Joanne Fallon (@Jo8Pink) reported 19 minutes ago from Macclesfield, England

  @virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??

• 
  Mark ODonnell (@TheLensman) reported 20 minutes ago from Newcastle-under-Lyme District, England

  @virginmedia It might be best if you send a DM - we had a phone call from people who said they were virgin support. We have a phone number but the call felt wrong

• 
  Pete Robinson (@PeteRobinson985) reported 20 minutes ago from Macclesfield, England

  @virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻

• 
  Matt (@shent) reported 23 minutes ago from Stoke-on-Trent, England

  @virginmedia hey guys lost complete internet service in ST3 area, router states: Provisioning state: Offline and internet (Access Denied) 😔

• 
  Joel Womsley (@SoManyJoels) reported 34 minutes ago from Newcastle-under-Lyme District, England

  Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode

• 
  Richy (@Rich_carless) reported 35 minutes ago from Stoke-on-Trent, England

  Why doesnt moto 2 never record @virginmedia it always record moto3 twice explain

• 
  Andrew Dickerson (@andy_dickerson) reported 42 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I did and Tuesdays fault was shown and yesterday's wasn't so how about you provide the service I pay for. If this continues I will begin getting quotes from other service providers as I am fed up of dealing with bots and spammers claiming to be from you.

• 
  Matt Bennett (@MattBennett93) reported 43 minutes ago from Stoke-on-Trent, England

  @virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?

• 
  Ant Sheeran 🤙🏻 (@sh33ran7) reported 43 minutes ago from Stoke-on-Trent, England

  @virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.

• 
  Jacqui Riley (@cajriley51) reported 46 minutes ago from Stoke-on-Trent, England

  @virginmedia Sorry doesn't fix the problem

• 
  James Hope (@gingerjames1990) reported 50 minutes ago from Stoke-on-Trent, England

  @Ofcom how the hell can @virginmedia seriously refuse to allow customers to raise a complaint??? This is bloody awful!!!!!!! Two calls and both calls refuse to allow me to raise a formal complaint!!! Both call takers clearly in a different country and have issues understanding

• 
  Matt Harrison (@paramattharri84) reported 56 minutes ago from Stoke-on-Trent, England

  @KezMH @virginmedia The hardest part of the problem is actually gettong to speak to someone

• 
  Connor / MN (@CJMontford) reported 59 minutes ago from Newcastle-under-Lyme District, England

  Virgin Media is DOG AWFUL

• 
  sean cosgrove (@mymodlifecrisis) reported 60 minutes ago from Mow Cop, England

  @soundoftheatom @dec1878 Don’t go to @virginmedia My 78 dads doesn’t work or his broadband. He is deaf and can’t talk to them on the phone but they won’t send an engineer out. Happy to take his money though. They’ll sit up when I cancel it tomorrow

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  John B (@JohnBar72896911) reported 7 minutes ago

  @ian_Leeds_UK @LouiseTregidgo @virginmedia Probably because its 3 hours later and we pay a fortune. Dodgy box prob gets better service and more reliable

• 
  El Mo Bullseye (@ElmoBz77) reported 9 minutes ago

  @virginmedia I called up to check service but it says my account number and phone number don’t exist??

• 
  Peter mcclurg (@peter_mcclurg) reported 9 minutes ago

  @status_is_down Yes, no TV services in North Lanarkshire for 7 hours or so. This is an opportunity for the Mumbai scammers to contact VM customers moaning online and they pretend to be Virgin media. Be careful folks it's happened to me a few times. Never reply to unsolicited messages.

• 
  GCal66 (@GCal66) reported 15 minutes ago

  What’s happening @virginmedia your service is pixelated on all channels across the UK, is there a problem?

• 
  Michael Wisbach (@iron_cereal) reported 17 minutes ago

  @docrussjackson @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  keith webster (@webster_keith) reported 17 minutes ago

  @virginmedia what is wrong with the tv service in RH10 5JG? Just pixelated screen on every channel for an hour now!

• 
  Michael Wisbach (@iron_cereal) reported 20 minutes ago

  @virginmedia What about those waiting an hour on hold for an issue that appears to be VM's fault. Just wanting a new hub as old one has red light on. Contacted you about this one day ago. Your customer service is awful!

• 
  motionroy (@motionroy) reported 21 minutes ago

  @virginmedia Finally an announcement which shoud have come hours ago. No wonder you are widely known as having one of the worst customer service teams on the planet. BTW @LSquad17045 is using this outage to try and collect personal customer data . Report & block if you get a message from them

• 
  Investor (@UrTradingDiary) reported 24 minutes ago

  Anyone else having the same issue? Just got the following update. This is ridiculous! Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F012285465. The estimated repair time is now: 18/05/2026 10:10:00. 🙀🙀🙀 @virginmedia time to switch?

• 
  Andy withey (@andywithey_andy) reported 25 minutes ago

  @virginmedia My phone has gone down too hope I don’t need my lifeline ? Tried phoning just get cut off ? Disgraceful leaving me at risk 😡