Virgin Media Outage Report in Mow Cop, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mow Cop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Mow Cop, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent, Crewe, Newcastle under Lyme and Macclesfield.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet | |
| Crewe |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mow Cop, England
Latest outage, problems and issue reports in Mow Cop and nearby locations:
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chas plummer
(@chasplummer1) reported
from
Newcastle-under-Lyme District, England
@virginmedia 2 days intermittent internet service. Website not available to register complaints
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@virginmedia Still no reply , direct debit now cancelled migjt@get a phone call now . Useless organisation never again
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tim mears
(@timmears) reported
from
Macclesfield, England
@SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha
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Moorland
(@moorland2) reported
from
Endon, England
@virginmedia trying to contact you and all I keep getting is a stupid repetitive bot
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turnerandhooch®
(@Turnerandhooch) reported
from
Newcastle-under-Lyme District, England
@fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Your a tech company and doesn't have an email address. Your live chat is laughable and waiting times on the phones is silly. Trying log into the account - forget password the username doesn't exist. The self help is insulting intelligence is the ringer switched on for instance
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#bandit4president
(@xTrustBandit) reported
from
Stoke-on-Trent, England
@virginmedia u guys ******* suck . Worst internet UK
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Sophie Massey
(@SophieMassey11) reported
from
Macclesfield, England
@_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!
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Pete Robinson
(@PeteRobinson985) reported
from
Macclesfield, England
@virginmedia Excellent service this afternoon from Lee. Eventually e-mailed my request and within the hour he was in contact by phone. A cheery chap who not only sorted my request, made sure an up to date second TiVo box will be delivered and reduced my monthly payments. Thank you 🙏 👍🏻
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Chris Walton
(@Ohrate_Tri) reported
from
Stoke-on-Trent, England
@virginmedia how do I organise a home move service. I’ve been on hold on the online chat since yesterday teatime. No one is answering or speaking to me in there.
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Rocketman_86
(@Rocketman_86) reported
from
Stoke-on-Trent, England
@virginmedia Yes. No human tone. No customer service. The usual have you tried changing the batteries in your phone, could it be your handset etc ( they bought new ones 6/7 week ago thinking it was them) may be they should ask Virgin Media to reimburse them
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Beth Emma
(@beth_emma_) reported
from
Stoke-on-Trent, England
This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬
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Moorland
(@moorland2) reported
from
Endon, England
We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service
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Kieran Stockton
(@KieranStockton) reported
from
Macclesfield, England
@virginmedia Upgraded my TV package yesterday. New Channels still not working.
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bazza baz
(@demonbaz666) reported
from
Stoke-on-Trent, England
No stream at the minute guys has virgin media has gone down more than my girlfriend 🙁🙁hopefully I will get on later guys.
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Meyrick
(@iMeyrick) reported
from
Stoke-on-Trent, England
Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.
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Andy Picken
(@andyvic7) reported
from
Stoke-on-Trent, England
@drummerwhitey @northernsky67 @virginmedia Steve it was a last resort for me but other avenues were fruitless, I ended up getting a visit from an engineer , a booster and a reduction in my tariff after I told them I’d leave , normal customer service is dreadful, keep on pushing them
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Allan Webb
(@allanwebb69) reported
from
Stoke-on-Trent, England
@virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels
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cara
(@PeachyBeechy) reported
from
Stoke-on-Trent, England
@virginmedia is there an issue with the internet service in ST4 Stoke on Trent?
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Connor / MN
(@CJMontford) reported
from
Newcastle-under-Lyme District, England
Virgin Media is DOG AWFUL
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Brighton Girl
(@BtonGirlProbs) reported
Hi @virginmedia - Virgin Mobile, has to be the worst company. Family members phone stopped working 3 weeks ago due to your migration. Constant phone calls, complaints & no one dealing,over 20 calls made to resolve, hours on phone, staff promising call backs that don’t happen
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Matt Boyle
(@MattJamesBoyle) reported
@virginmedia Says there is no issues, but there definitely is. Can you report it for me please?
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Paul Tinto
(@paul_tinto) reported
@virginmedia Is the best service you can offer an automated text service that gets stuck on a loop asking the same questions over and over again? Is there no way of requesting a call back from a member of the customer care team?
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CollegeJocks
(@CollegeJocks) reported
@virginmedia I have no TV to watch and I’ve been pulling the plug out and back in since October 5th . How many chances do you need ? He said he would but I did ask him to cancel my services as I can’t face losing more money taking time off for nothing @LutzSchueler
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Nish to the Point
(@Nish_ttp) reported
@virginmedia To cancel my broadband! Appears to be harder to do than I thought
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viva ronaldo
(@siralexisared) reported
@virginmedia thanks for the reply. Not! Have seen replies to my query despite me asking mine way before others. Poor service
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Rob Shelley
(@RobertS71167549) reported
@virginmedia say my broadband bill is up from £39 pm to £58 pm wef 08/02. In Feb 2019 it was was £19 pm. That that's an increase of £39 pm. £368 a year rise in 2 years. On trying to talk about this I've three times waited over 30 minutes on hold with no answer. Customer service!
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H
(@trouvailler_) reported
@virginmedia Shows no issues yet I cannot use Wi-Fi calling. I have also switched off my phone and switched it back on but no luck.
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#MrEASE 😌
(@JJEase) reported
@virginmedia My new sim from virgin mobile is not working in my phone i have been troubleshooting for hours. Also calling phone keeps cutting even right now this is ridiculous. I did not ask virgin to upgrade my sim to be my old sim was working perfectly fine
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Tiramisu
(@Smamzino) reported
@virginmedia Fix my Wi-Fi what else