Virgin Media Outage Report in Mow Cop, Staffordshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Mow Cop, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Mow Cop, Staffordshire, England
The most recent Virgin Media outage reports came from the following cities: Crewe, Stoke-on-Trent, Macclesfield, Newcastle under Lyme and Congleton.
| City | Problem Type | Report Time |
|---|---|---|
 Crewe |
Internet | |
| Crewe |
Wi-fi | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
TV | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Mow Cop, England
Latest outage, problems and issue reports in Mow Cop and nearby locations:
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia My wifi is continually really poor. Been reporting it for ages. Nothing gets done. Called and the 5th person, said I had low connectivity to all my devices and put me onto someone else who said he’d completed some upgrades and it would improve. Said he’d call to check, still not
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
Get priority tickets for Peter Kay virgin tell me as I’m a customer, yet I can’t even get on the O2 priority app. Sort it out @virginmedia @O2
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Steve woolliscroft
(@swoolly1970) reported
from
Stoke-on-Trent, England
@virginmedia I’m trying to watch @stokecity , I pay you good/ hard earned money for your service and this is what you give #shocking
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Sarah Louise Bowen
(@mrssbowen) reported
from
Bucknall, England
@virginmedia should be avoided no customer service just a chat full of nonsense !!
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia I have yes and there is no problem detected. This has been happening for 3 days now.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia what is happening with your broadband?? I don’t pay stupid amounts of money each month for it not to work!!!!!
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Wayne Thomas
(@martialartnerd) reported
from
Stoke-on-Trent, England
@virginmedia absolutely shocking treatment when trying to sort an upgrade out, asked to speak to the manager was told I can't sniggered at and the phone was then put down... we have three contracts Internet and tv with you safe to say we won't be renewing
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Jessica Oliver
(@Jess_L_Oliver) reported
from
Newcastle-under-Lyme District, England
@virginmedia I’ve now got an “intermittent signal issue” message
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Joanne Fallon
(@Jo8Pink) reported
from
Macclesfield, England
@virginmedia I’ve been waiting, yet again, for 10 days to get a call to resolve my wifi issue. Can’t contact you by website and I’m not sitting for another 90mins to get passed round 6 people 😡. Ongoing issue for far too long now. 8 years I’ve been a customer, like it matters??
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Daz (Oaky) Holdcroft
(@dazholdcroft1) reported
from
Stoke-on-Trent, England
@TerryBossons @virginmedia Since Covid no body answers phones any more crazy, shocking though that is @TerryBossons really bad costumer service and lack of information I had this with Sky very similar 2 very poor service providers with little thought of what’s going on in todays climate
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Jay Tungsvik
(@Th3V1k1ng) reported
from
Bucknall, England
@virginmedia Nope... back home after being out since 7am. And guess what... no virgin broadband... Still. I can't work. I can't stream. I can't log into the EA/STEAM apps to play games on my pc. Thanks for putting my costs up and dropping the service @virginmedia
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Cook Pass Babtridge
(@andytideswell) reported
from
Stoke-on-Trent, England
@virginmedia absolutely awful service. So much for looking after elderly and vulnerable customers. Trying to sell services that are not needed or wanted.
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Ant Sheeran 🤙🏻
(@sh33ran7) reported
from
Stoke-on-Trent, England
@virginmedia Yes I’ve checked it each time it has occurred and there’s no problem showing, I’ve also restarted and rebooted numerous times over the last couple of days and it still intermittently just stops working.
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Neil Barker
(@NeilBarker72) reported
from
Stoke-on-Trent, England
Is anybody having issues with @virginmedia internet. My neighbours is running ok but is off.
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J9PVFC
(@J9PVFC) reported
from
Stoke-on-Trent, England
@virginmedia recently downgraded my broadband package, but my Volt package hasn’t been reapplied to my account. Can you help as O2 show it’s active, but no options on your help site that direct me to someone to fix.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Stoke-on-Trent, England
@virginmedia John, please check my file. I’ve called several times, to be told somebody will contact you regarding your complaint. I ask to speak to a manger I’m told, none available. Appreciate this is not your fault buts it’s an utter **** show. I’ll let @Ofcom take the lead from here.
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Matt Bennett
(@MattBennett93) reported
from
Stoke-on-Trent, England
@virginmedia Well do you not think if I'm only getting a service for 80% of the time, I should only be paying 80% of the bill?
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Ian Fraser
(@IXL) reported
from
Keele, England
Dear @virginmedia. I’d like to cancel my account. I’ve called 4 times this afternoon, put on hold for ages and been disconnected each time. Why are you making it so hard?
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Stoke-on-Trent, England
@virginmedia you know when a customer makes a complaint (twice) and you say that the customer will receive a phone call within 24-48hrs. Is this true or do you just make it up as you go along? Thanks.
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🍃Lana Banana🍂
(@Laaana_bananaaa) reported
from
Stoke-on-Trent, England
How ******** can Virgin Media say it's too expensive to connect us with WiFi in this area and would take them years to earn it back, when other people in the smae street have it!!??? 🙃😠
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Meme
(@Meme68004204) reported
@virginmedia So glad I did not use your services, your customer service is absolutely crap. I obviously sent you a tweet because getting through to your customer services is impossible!
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🏴☠️Laura-Lee Bolger🏴☠️🍀
(@LouLouB40) reported
@virginmedia Virgin, sent me a new Valerie. Seriously, we should be able to cover our living area with Wifi! Your phone agents always tell us that it's our fault! But, I managed to get a technician and he saw how bad the internet was at mine. And, he changed my Valerie again!
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hmz🌇🇸🇴
(@luvvyhamza) reported
so my wifis broken n it just had me thinking about this one time we switched from talk talk to virgin media in 2018 and they sent out a jamaican guy that took his shoes off at the door whilst installing the system. in all my years nobody has ever done that my mum was so happy😭
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DJG
(@DJG121) reported
@virginmedia No just can not login
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becky edwards
(@Beccaedwards29) reported
@virginmedia your service is terrible no Internet constantly off and on rebooted the hub still same says no problems in my area cant get though when ring sort it out
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Josh
(@AFCJosh9) reported
@virginmedia Same as before, nope. Happened three times today, service is back, but after 4 days without service in December I am fearful!
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DJG
(@DJG121) reported
@virginmedia Yes I am a customer for over 20 years
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Melanie Katie Watts
(@melaniewatts) reported
@virginmedia hi, the online checker days there are issues in our post code but no further details. Is there a way of getting an estimate on how long expect it to be out for? I can DM the post code if helpful
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Meme
(@Meme68004204) reported
@virginmedia You should be making the payment as you did not inform @O2 when my broadband installation was cancelled. Someone has now been using the O2 account that YOU did not cancel in my name. Never again!
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Phill
(@ThePhillDawes) reported
@PyrionFlax @virginmedia I had this a couple of weeks back. When my wife checked (signed into our account) it said there were issues, when I checked (not signed in) they said everything was fine.