Virgin Media

Virgin Media Outage Report in Mow Cop, Staffordshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Mow Cop, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Mow Cop and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Mow Cop, Staffordshire, England 01/27/2026 00:00

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Mow Cop, Staffordshire, England

The most recent Virgin Media outage reports came from the following cities: Stoke-on-Trent and Macclesfield.

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City Problem Type Report Time
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent TV
United KingdomStoke-on-Trent Internet
United KingdomMacclesfield TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Mow Cop, England

Latest outage, problems and issue reports in Mow Cop and nearby locations:

  • imandywelsh Andy Welsh 🍕 (@imandywelsh) reported from Stoke-on-Trent, England

    @virginmedia Don't worry you're rep is long gone! It was just the worst timing to rock up & block our extremely tight side road 👌🏻

  • xTrustBandit #bandit4president (@xTrustBandit) reported from Stoke-on-Trent, England

    @virginmedia u guys ******* suck . Worst internet UK

  • iMeyrick Meyrick (@iMeyrick) reported from Stoke-on-Trent, England

    Me to the controller after reconnecting to @vatsim for the 5th time in one flight due to the virgin media outage.

  • chasplummer1 chas plummer (@chasplummer1) reported from Newcastle-under-Lyme District, England

    @virginmedia 2 days intermittent internet service. Website not available to register complaints

  • SophieMassey11 Sophie Massey (@SophieMassey11) reported from Macclesfield, England

    @_Captain_Insano @virginmedia I’ve had issues with them for over 8 weeks. It’s with the cisa now.. shocking service!

  • Mountain1863 Shaun Mountain (@Mountain1863) reported from Biddulph, England

    @virginmedia Not even a DM asking for contact details to discuss further @Ofcom & @CISASUK have been informed and will be supporting with furthering my complaint. Hopefully my followers will see these tweets and avoid your black Friday sales 👌👍 even if only one person avoids the #scammers

  • Turnerandhooch turnerandhooch® (@Turnerandhooch) reported from Stoke-on-Trent, England

    @AlenaCopeland_1 @virginmedia I thought once maybe an accident but twice is *************** , I haven’t got online access never been sent a bill no emails so I’m ****** , gonna have to cancel direct debit

  • InlandEmpire777 Inland Empire 777 (@InlandEmpire777) reported from Nether Alderley, England

    @virginmedia None of that shit, that's an absolute fact, trust me.

  • beth_emma_ Beth Emma (@beth_emma_) reported from Stoke-on-Trent, England

    This is ******* painful @virginmedia were in the middle of a lock down sort yourselves out 🤬

  • moorland2 Moorland (@moorland2) reported from Endon, England

    If @virginmedia try and flog you 1 of these let me know, I’ve had them for 2 yrs and they have been nothing but crap from the get go

  • big_british My big fat British Bladder Tumour (@big_british) reported from Macclesfield, England

    @virginmedia just tried calling you about my mums account .. she has vascular dementia and being told no one can help as she cannot remember password is ridiculous.. offered info on direct debit etc was told I was being put through to manager.. got cut off!!!

  • FowldsSimon Santa Sime 🎅🏻🎄 (@FowldsSimon) reported from Stoke-on-Trent, England

    @virginmedia why was I not informed of changes to my package. I’ve got the full house package which included kids tv. Name changed to maxit and now no kids Tv. Thank god we have amazon and Netflix which has kids stuff on. Don’t watch either on Virgin as it’s so slow.

  • SoManyJoels Joel Womsley (@SoManyJoels) reported from Newcastle-under-Lyme District, England

    Hey @virginmedia wifi has been down for 12 hours box has been reset several times, any idea what the problem is : ST5 postcode

  • JuPo71 Julie Podet (@JuPo71) reported from Biddulph, England

    @virginmedia very disappointed with your level of service to an elderly disabled customer. Drafting a complaint that will be with your shortly.

  • allanwebb69 Allan Webb (@allanwebb69) reported from Stoke-on-Trent, England

    @virginmedia good to see you have added #DMAX at least just when going to cancel subscription due to lack of channels

  • AlenaCopeland_1 Alena (@AlenaCopeland_1) reported from Stoke-on-Trent, England

    @Turnerandhooch @virginmedia Shocking service they are

  • moorland2 Moorland (@moorland2) reported from Endon, England

    @virginmedia trying to contact you and all I keep getting is a stupid repetitive bot

  • timmears tim mears (@timmears) reported from Macclesfield, England

    @SophieMassey11 @virginmedia Mine down aswell Soph! On the bright side you only have to deal with jill!! The kids are going mental!!! Haha

  • Turnerandhooch turnerandhooch® (@Turnerandhooch) reported from Newcastle-under-Lyme District, England

    @fslconsult Yes it’s shit I keep calling to cancel but keep getting cut off about every 40 minutes of hold . Brings a tear to my eye @virginmedia

  • moorland2 Moorland (@moorland2) reported from Endon, England

    We stopped paying @virginmedia the£90 for what in fairness was complete crap and have bought a Manhattan @FreeviewTV box and couldn’t be happier. We would never go back to virgin or sky for their overpriced TV service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timborichens Timbo (@timborichens) reported

    @virginmedia @ofcom @frometimes with all due respect I’ve done that the last 7 times it’s been down if the past few weeks. You know you have an underlying problem and you ignore it as you do your customers in the area. You engineer are always fixing it and we suffer with no service!

  • timborichens Timbo (@timborichens) reported

    @Ofcom @virginmedia @frometimes I just don’t believe it! Virgin Broadband and TV down yet again in BA11 4 area. This is now beyond the home. Tried calling to speak to someone but you just go around in circles with recorded messages - come on Ofcom please sort this🙏

  • RefereeDegrees (Dr) Cyril Cornersley (@RefereeDegrees) reported

    @virginmedia I can’t access the link provided, I have no internet. Please can you log into my account (my password is ‘MixedGrill64.’) and assess the damage? Waiting to hear back, -C.

  • ClemsPhoebe Phoebe Clems (@ClemsPhoebe) reported

    @virginmedia your WhatsApp customer services is shoddy FYI. Retention advisors when they cant stop a disconnection request just say they’re taking a break and will be 5 mins and they let the chat time out so they dont lose their conversion stats. Time after time

  • elaine_bingham Elaine Bingham (@elaine_bingham) reported

    @virginmedia sort your customer service out , been trying to access my email account for 4 hours with the CORRECT security question .. shocking service

  • em_loo_g e grey 👠🍷❤✌🇬🇧 🇨🇦 (@em_loo_g) reported

    @Janeychunkerss2 @virginmedia Same janey , we have to go outside to call people our connection is that bad or kids have to use there data

  • qcumbor QCumbor 🇬🇧 (@qcumbor) reported

    @morphrules @suziperry MotoGP and others still a slightly safe space in a world of woke. Sadly seems to be getting a bit more F1 each year tho. Suzy @ Neil still the A team tho even if I still have to pay awful Virgin media to see them

  • jasongorman Jason Gorman (@jasongorman) reported

    My Virgin Media Internet connection has been down for 3 hours. Service status page is still all green ticks. They're edging very close to being replaced.

  • bray_gooster **** Stein (@bray_gooster) reported

    @virginmedia Ive caved in and paid the outstanding bill but I want this issue resolved and closed for good with my credit returned!

  • jameshooker Jim (@jameshooker) reported

    @virginmedia I was back but currently in the middle of my daily outage. Please let me out if this awful contract.