Virgin Media Outage Report in Ludgershall, Wiltshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ludgershall, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ludgershall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 17: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Ludgershall, Wiltshire, England
The most recent Virgin Media outage reports came from the following cities: Andover.
| City | Problem Type | Report Time |
|---|---|---|
 Andover |
Total Blackout | |
| Andover |
Phone | |
| Andover |
Internet | |
| Andover |
TV | |
| Andover |
Wi-fi | |
| Andover |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ludgershall, England
Latest outage, problems and issue reports in Ludgershall and nearby locations:
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia We contacted yourselves re. The outage today
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Karen Simpson
(@kaz123s) reported
from
Andover, England
@virginmedia is there a problem in the Andover SP10 area, we’ve been without broadband for about 12 hours so far. I can’t access the service checker either. Thanks
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@virginmedia How much compensation will customers get for both this and the outage today. We were affected by both and had no broadband for over 12+ hours
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Darren Toms
(@darrenthecoach) reported
from
Andover, England
@virginmedia yet again you’re letting your customers down. Internet down, no one answering phones. No messages put out on social media to explain what’s happening. People are expected to stay in and this level of service doesn’t help. I’m trying to work at home but can’t. 🤬
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia Hi - I have done this and it doesn’t work. The broadband has been down since midnight and there seems to be thousands of other people with the same issue. It looks to be a fault your end. Please instigate a fix.
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Growlingadam @Bournemouthecho Ours in Amesbury went down at midnight, took about 40mins to get through to @virginmedia by phone. We’ve been told engineers were on the way and will be fixed ASAP
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Karen Church
(@Kazza6900) reported
from
Amesbury, England
@Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though
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John Watkins
(@jwfw) reported
from
Andover, England
@samsamm @virginmedia Sorry to hear, you must have a different issue. This was definitely a transient blip every hour last night
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Ian Easton
(@ie_guitars) reported
from
Upper Clatford, England
@virginmedia your broadband service is a disgrace.
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the Hird aka Andrew
(@The_Hird) reported
from
Andover, England
So can’t get my @SkyUK sports postponed as the website is broken and @virginmedia mobile seems to have only given one of the two numbers the extension pretty shit weekend tech wise. #inothernews darn good walk on #Salisburyplain
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Sarah McGinty
(@sarah_mcginty) reported
from
Andover, England
@virginmedia help! Having wifi connection issues on ALL devices, TV and landline phone works fine, tried all the hints and still no joy, help! Please.
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)
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David Wookey #Confinedtohouse
(@WooksAmesbury) reported
from
Amesbury, England
@virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.
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jb
(@jenniferlisaa) reported
from
Lark Hill, England
@virginmedia hi, question, why is my internet down AGAIN?
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Dan Zuco O'Brien
(@thedonzuco) reported
from
Andover, England
I can count on @virginmedia internet to go down daily now. How can it be constantly so bad?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lesley
(@ParattiNo1) reported
@virginmedia NTL Yes and its still not working on the computer, phone or your website. Which is atrocious.
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Bellaaa
(@Annabelle_x_x) reported
@virginmedia season 3 episode 8 of manifest is missing?? Can you help?
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Carol Dixon
(@carollesley66) reported
@HebdenGail @virginmedia @BTSopenreach We are BT never had any problems bird!
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Yuri
(@Barnetftw) reported
@HamptonPN @virginmedia Mines been down since 11 😴
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Juri
(@gesichtzeintopf) reported
I think I’ll start a daily complaint thread listing companies whose customer service stinks. Today, we start with @DeutschePostDHL, @virginmedia and @RoyalMail. You all have in common that I will try my hardest to avoid your services in the future.
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Leon Spight
(@leonspight) reported
@HamptonPN @virginmedia I’m in TW12 and had no issues today.
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Drewby
(@Drewby77489120) reported
@virginmedia you should be ashamed! Due to my father in law becoming seriously ill we have had to move to an an area you don’t cover. Despite this you are charging me £240 cancellation fee! I have been a loyal customer for over 10 years! #virginBleedinYa
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J BavSlim
(@arbvor) reported
Internet drops down again when I wanna play. God, I hate Virgin Media
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slyd23
(@slyd231) reported
@virginmedia Why is the deal for existing customers never as good as new? Where is the loyalty?
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Monil 💙
(@Monza972) reported
@virginmedia If I could speak to someone in the UK that is atleast empathetic on the phone, I'd be content with the fact that they're doing their best to help/could point me to someone who does know. If a support person begins to regurgitate the same thing without listening to you, what then?