Virgin Media

Virgin Media Outage Report in Durrington, Wiltshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Durrington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Durrington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Durrington, Wiltshire, England 08/06/2025 20:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Durrington, Wiltshire, England

The most recent Virgin Media outage reports came from the following cities: Durrington and Salisbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomDurrington TV
United KingdomSalisbury Internet
United KingdomSalisbury Internet
United KingdomSalisbury Wi-fi
United KingdomDurrington E-mail
United KingdomSalisbury Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Durrington, England

Latest outage, problems and issue reports in Durrington and nearby locations:

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Full marks to Matthew your engineer, got it sorted. Almost 10dB gain achieved. Hopefully problem will stay away now.

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia hi, question, why is my internet down AGAIN?

  • zach_ward1989 Zach Ward (@zach_ward1989) reported from Salisbury, England

    @DavidPalman @virginmedia Constantly had issues in Salisbury. Made working from home impossible. Been with Talk Talk for 5 months, hasn't dropped out once yet :) And cheaper!

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @armyflying @beaver_paul Looks like I will be missing it. @virginmedia seem to still be letting us down intermittent all afternoon and now gone off at the vital moment

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Stable this morning, that is the usual. I am wired to my laptops as I have a LAN set up. I also use wireless to other devices both through my router and direct to your hub so I can eluminate it being my Netgear as an issue. When it goes down the light goes green flashing

  • T4RGY66 Dan Targett (@T4RGY66) reported from Wilton, England

    Yes, I would like to cancel my sport package now @virginmedia

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Yes, please sort out asap. Mine has been nothing short of poor for days, on and off and is not connecting now. When it does, it's far too slow.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Thank You. I feel so much better, knowing that His phone is now working. Hopefully He now stays with VM, instead of changing to BT, which He is thinking of doing because of the massive problems We have had this month, each time We try contacting you.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia what an absolute joke of a Company. Worst service of any company I've ever had to deal with, and believe Me I've dealt with some **** ones in My life. My 91 year old Dad has no landline at the moment, and no way of contacting anyone at Virgin. Disgraceful Company.

  • SingleMAhoy Vicky Charles (@SingleMAhoy) reported from Salisbury, England

    @virginmedia I'm sorry your bosses make you monitor the social media accounts when they can't manage to provide the service we pay for. Your job can't be much fun right now

  • jenniferlisaa jb (@jenniferlisaa) reported from Lark Hill, England

    @virginmedia Hi, internet is down again. It’s great you sending me hints and tip but let’s face it, it’s your shitty internet connection and not the hub. Pls sort it out.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Down again. Green light on hub rather than white. Internet icon flashing as well. Area 31

  • VermillionGecko Vermillion Gecko (@VermillionGecko) reported from Salisbury, England

    @mw2ismylife @virginmedia @CherylHoleQueen Nope, I won’t read your trashy article from a shit source.

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    Virginmedia are an absolute nightmare to get hold of. Been trying to get hold of them all day, but all they do is use the excuse that Covid 19 is causing staffing problems. They have just doubled My Dad's bill, without any explanation and it's causing a great deal of stress. 😞

  • SophieGooner Sophie 🦛 (@SophieGooner) reported from Salisbury, England

    @virginmedia it’s also impossible to speak to an actual person? I know the issue. I know I am offline as it is “updating” AGAIN. I want to know if this means I have a broken box as it happens all the time.

  • Kazza6900 Karen Church (@Kazza6900) reported from Amesbury, England

    @Srj28_ @virginmedia Ditto. Signal is absolutely rubbish coming from it though

  • CoachkeanoChris chris Keano keane (@CoachkeanoChris) reported from Amesbury, England

    @virginmedia Please could someone contact Me, regards My 91 year old Dad whose phone line is constantly on a busy tone when calling in, and No dial tone when trying to call out. I've sent countless emails and phone calls. Causing lot's of Stress in Family. Please Help.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    @virginmedia Engineer booked for Saturday! Hub just come back on line. Lady on Phone in Manchester said she would monitor and I would be eligible for a refund of some sort for the loss of service.

  • WooksAmesbury David Wookey #Confinedtohouse (@WooksAmesbury) reported from Amesbury, England

    My thsnks to @virginmedia engineer who sorted the issue yesterday. New Hub fitted, cable/attenuator fault also identified and fixed, and early as well. Was only without decent comms for 25 hrs, could have been much worse (I will happiliy take the day bill rebate though please)

  • CllrBrian Brian Dalton (@CllrBrian) reported from Salisbury, England

    @virginmedia Virgin Media internet is dire. Speed is never what its advertised and always slow at night. My 200mbs is currently 7mbs! Oh for dial up to come back 😫 Can't wait for 5G to appear.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stumpypoppet1 stumpypoppet (@stumpypoppet1) reported

    @virginmedia here we go again. Dodgy tv signal, intermittent internet.. all for a ridiculous free.. no wonder you are called virgin, you haven’t got a clue what your doing.

  • youspecimen Fred (@youspecimen) reported

    @virginmedia My grand return to Salford has been overshadowed by my WiFi being off for two days now, I am ready to throw hands pls sort it now or you will lose a valued customer

  • Mrwestham88 Adam Mills wilson (@Mrwestham88) reported

    @virginmedia Your engineer come and fitted the virgin about 8 months ago after 6 missed visits he left the wire out of the ground it is in a bow and promised somone would be back to put it under ground we waited and waited for that person to come back but they never did my dad

  • twcj_uk Chris Jones (@twcj_uk) reported

    @virginmedia bb been down all day. Postcode KT10. When can re expect service to resume please? What's the issue this time? Thanks

  • xOwenBurrows Owen Burrows (@xOwenBurrows) reported

    @virginmedia your wifi is **** it constantly goes down

  • phi_cx sophia🕊 (@phi_cx) reported

    @virginmedia Bills I keep being sent, and they said they’d ask their manager to review. In the meantime, I asked for the non return of equipment fee to not be added, as you never sent me a returns label so it isn’t my fault I haven’t returned it, and was again told this would be done…

  • mina_g_asham Mina Asham (@mina_g_asham) reported

    @virginmedia BT Sports have disappeared from Virgin TV Go, timing really sucks with the games starting shortly! I tried on Chrome and mobile app and not available in either.

  • mandymacara Mandy Macara (@mandymacara) reported

    @virginmedia i am a customer of many years. You’ve locked my email account. Your call centre could not fix it and have raised a ticket…but, i’m told, it will take 5 days to reset my account. In this digital age, is a 5 day SLA really acceptable?? Please reset tix No P010915757

  • daniellelt178 Danielle (@daniellelt178) reported

    You are hands down the worst broadband service provider @virginmedia

  • BlackmoreNFFC Rob Blackmore (@BlackmoreNFFC) reported

    @virginmedia I’ve raised complaints already. They get closed without any comms with me. This is why I want to speak to a manager that never calls. Absolutely useless. What was the point in the last agent telling me to let you know if all you do is forward me to complaints link!?