Virgin Media Outage Report in Kingston upon Hull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kingston upon Hull, England
Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:
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Spooky Spacecat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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Dark Space-Cat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria
(@Velkanquer) reported
@virginmedia I want to cancel my contract with Virgin Medoa. You're not providing the agreed service. I'm fed up. Meanwhile your owner flies to the moon.
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🌸Lizzie Annette🌸
(@elizajo_) reported
@virginmedia Called this morning, apparently a fault in the area, won't be fixed til 19th, yet when I check service status online, it still says its working fine. Maybe needs updating, else what is the point.
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Sean
(@Umbreon76) reported
@virginmedia Yeah I'm having problems on both wireless and wired connection , as the Ethernet booster won't connect to WiFi and my WiFi box doesn't have a wireless signal
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Amy Heppingstall
(@AmyHeppi) reported
@virginmedia That number you gave me didn’t help me at all after 1 hour of asking me security questions they gave me the faults team number, not sure why you didn’t give me the faults team number? As I’m now going around the houses, as a customer is an incredibly frustrating experience
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justin carrington
(@cruff2011) reported
@virginmedia hi. I booked an engineer visit for tomorrow as have broadband issues however it seems its my area not just me ao want to cancel. I cannot see where to do this in the app
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Igor Shiota
(@igorshiota) reported
@virginmedia no service since yesterday in D1 again? What a joke!
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Katherine-Eleanor
(@KatieEleanor91) reported
@virginmedia I've already been on chat with someone who couldn't raise a complaint and then every time I've tried to raise it myself, I get no reference. It's to do with billing.
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dippy
(@dippypiece) reported
@virginmedia Your WhatsApp customer service is absolutely terrible. Waiting hours for a reply , get moved to another department, wait hours for a reply , have to repeat my issue over and over. Shocking!
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Danielle ⫩
(@OfficialTTDan) reported
@virginmedia Yes done all of that, its come back briefly. Rg12 7yj. This happens alot, when I disappear from a meeting I am the office joke! “Oh Virgins down again, Dan’s missing” Not good enough.
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Casia Zajac 💙🇺🇦
(@CasiaZajac) reported
@virginmedia We are still struggling with broadband. We’ve even upgraded but it’s still cutting out. I know there was a problem in the area but you told us it would be fixed. Can you please help? This has gone on for weeks. We’re in KT1.