1. Home
  2. Companies
  3. Virgin Media
  4. Kingston upon Hull
Virgin Media

Virgin Media outages and service status in Kingston upon Hull, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Kingston upon Hull, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 5, 11:59 AM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU1 and HU5 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 6: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent Virgin Media outage reports came from the following cities: Kingston upon Hull.

CityProblem TypeReport Time
Kingston upon Hull Phone 14 hours ago
Kingston upon Hull Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • wainysweak
    wainy (@wainysweak) reported from Kirk Ella, England

    Anyone else having @virginmedia mobile signal issues in West Hull?

  • KevinSewell19
    Kevin Sewell (@KevinSewell19) reported from Bilton, England

    @virginmedia Unsure whether u can advise? Mother in Law has alzhermers (virgin mobile PAYG customer). Her daughter needs to access her A/C but has been told by C/S that her mum needs to do this...Mum cannot remember her P/word??? ALZHERMERS does that to people...what now?

  • TMWardman
    Tom Wardman (@TMWardman) reported from City of Kingston upon Hull, England

    @pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!

  • felinefromspace
    Spooky Spacecat (@felinefromspace) reported from City of Kingston upon Hull, England

    @virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?

  • HullsGinMan
    Simon (@HullsGinMan) reported from City of Kingston upon Hull, England

    @virginmedia any 4g network problems in Hull I’m getting 2mb download speed!

  • felinefromspace
    Dark Space-Cat (@felinefromspace) reported from City of Kingston upon Hull, England

    @virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?

  • ali_jaxx
    Alison Jackson (@ali_jaxx) reported from City of Kingston upon Hull, England

    @virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...

  • FayeHow31059254
    Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England

    @virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?

  • ramtops
    🕷 mac jordan 🍿🥤 🛋 #wearamask (@ramtops) reported from City of Kingston upon Hull, England

    @rupertg @bowyerp @virginmedia Be Polite. Never fails for me.

  • Dimaline27
    Lisa Dimaline (@Dimaline27) reported from City of Kingston upon Hull, England

    @virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ronrosenhead
    Ron Rosenhead (@ronrosenhead) reported

    Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

  • wfc2000uk
    pat (@wfc2000uk) reported

    @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

  • PaulTurner140
    Paul Turner™ (Personal) (@PaulTurner140) reported

    @virginmedia @1StaceyBowman Don’t waste your time Stacey. I’ve been waiting four days for a proper interaction with them and have sent four “private messages” as requested. They simply ask you to DM them to keep their atrocious service and your full complaint from public view.

  • kateandhergirls
    Kate and her girls (@kateandhergirls) reported

    @MartinSLewis plz help. @virginmedia told me I was out of contract when in fact I have another yr, tried to switch plans via your site & im currently paying £36pm for 500mb whereas new customers can pay £22.99 for 1GB. VM slapping me with almost £400 get out fee. 😭 #virginmedia

  • StephenOld
    Stephen Old #FBPE (@StephenOld) reported

    @virginmedia When you upgraded my broadband line you told me to plug my phone into my router. I did that and it stopped working. Your customer service is useless and this tweet is staying public until YOU fix it.

  • zisisioa
    Dr Ioannis Zisis 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@zisisioa) reported

    Abysmal service from @virginmedia ...24hours without broadband/tv and so much time wasted on chatbot checks....they dont even bother to log a case.

  • DennyTWright
    Denny Wright (@DennyTWright) reported

    @seanhg72 @virginmedia I’d be fuming as I use my phone as an alarm and it’s nearby incase of family emergency.

  • AngstAHD
    Angela (@AngstAHD) reported

    .@virginmedia how are we supposed to get help/customer service? Phonelines are unanswered, the online chat goes around in circles and then stops communicating, the Whatsapp service doesn't work. Woeful today.

  • ChefPaul41
    Chef Paul (@ChefPaul41) reported

    Reckon we had better offerings on TV last week in our lodge ( caravan ) with Freeview than we do back home with virgin media. TV sucks.