Virgin Media Outage Report in City of Kingston upon Hull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Customer Service
(@vmbusinesshelp) reported
@robtongeman @vmbusiness Hi Rob, i am sorry that you are experiencing issues with the services, can you please contact the faults team on 0800 052 0800 and then option 3, where they can assist with this for you.
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Andy Boniface
(@andy_boniface) reported
@virginmedia You completely underestimate customer s' frustration. If I call your number I am left hanging indefinitely. You provide my landline and mobile services. You call me!
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rosieomara
(@rosieomara2) reported
@virginmedia THE WORST CUSTOMER SERVICE I have ever had to deal with in my 30 years on this planet.
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MarcwithaC
(@Marcwitha_C) reported
@virginmedia I'm not a yodel customer nor have I had any dealings with @yodel only @virginmedia. You hire these people not me. You should be assisting me as I'm your customer. I can still cancel the order.
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Mrs Me💙
(@MrsTwoEds) reported
@virginmedia mobile not working since Friday. Texts OK. Apparently it "might" be due to Vodafone migration and you've given yourselves 3 days to finish migration. Have 2 phones on this account one works one doesn't. Makes no sense!
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Rod Barnes
(@RodBarnes1) reported
@virginmedia Anyone get this all the time "the never ending loop" Service status Technical error Something's gone wrong. To get you to the right help, go back to service status.
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia @Ofcom My complaint focused on: VM telling me my installation time was 1pm-6pm. They then said it was 8am-1pm. When I pointed out that the earlier slot was problematic as I may not be in legal possession of the property in that time slot - all hell broke loose.
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ROGER BINKS
(@RogerBinks) reported
@virginmedia I cannot get hold of you, my broadband speed isn’t what I am paying for. HELP! Why do@you@make it so hard for a customer to reach you???
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rosieomara
(@rosieomara2) reported
@virginmedia THE WORST
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Andy Boniface
(@andy_boniface) reported
@virginmedia I meant you as in Virgin Media. When a formal complaint is made I expect a named contact to take it forward, not for it to be ignored. Once again a fruitless attempt to get this issue resolved.