Virgin Media Outage Report in City of Kingston upon Hull, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 29: Problems at Virgin Media
Virgin Media is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Technovibe Games
(@TechnovibeGames) reported
@virginmedia This is a wired connection, my WiFi speeds shouldn't matter as I only use the Virgin Box in modem mode. I have a Ubiquiti UDM and Ubiquiti Access points that run my network as I can't trust your box being able to stay up 24/7.
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Mrs McG
(@themrsdmg) reported
@virginmedia Thanks for the reply. Of course, but to not even have an update after over an hour of waiting is rather poor. Tried again this morning, another hour of waiting to get connected, only for it to freeze as soon as it does! So frustrating!!!
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Mandy Hailey
(@CmdrSinclair) reported
@virginmedia It's two separate issues though. 1) The price rises - not really my complaint. 2) Being told verbally, and by your Service Change Receipt, my monthly bill for 6 months is £22.50 then finding out its £29.50. It's really bad communication at best, lieing at worst.
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Del Forde
(@del_forde) reported
@virginmedia Wish I would have known this before as I would have never signed up with Virgin
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brocolliwatsit
(@brocolliwatsit) reported
@SamG24424055 @virginmedia @virginmedia same issue for us which is disgraceful
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Dan
(@dannyms1990) reported
@MySummerBorn @virginmedia Found this alot recently, virgin media customer service staff finding difficult to answer simple questions so they just go quiet then hang up on you. Disgusting customer service.
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Charles Clarkson
(@CharlieClarkson) reported
@virginmedia What further actions can be taken? I am unable to have reliable Internet, or the service that I've been paying for.
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Simon 🐀
(@simon_century21) reported
Looks like @virginmedia is down again. Gonna have to switch, far to regular an occurrence recently.
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Eha_yes_b
(@Eha_yes_b) reported
Dear @virginmedia, I currently have a £20/month contract which increases to £27/month on 1st May. I just contacted your support & was offered £21/month until Aug & then £44/month. That's a deal? I can't afford any increase. Is this the support to people struggling with austerity?
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brocolliwatsit
(@brocolliwatsit) reported
@virginmedia Can you explain why I need to copy and paste the exact same issue for you to look into it and that number doesn't give me answers