Virgin Media Outage Report in City of Kingston upon Hull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rajrajerson
(@rajrajerson) reported
@andy_j_wood @virginmedia Don't get it, I got the boosters. Terrible, so terrible they dont take it back. worth buying a reputable brand
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vanessa
(@vfwoolnough) reported
@virginmedia I have just had the rudest woman (cherry) cut me off. I am trying to cancel my dads mobile sim. he’s had a stroke. I cancelled with you in Jan last year. But he is still being charged. Terrible customer service
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Tim Parkinson
(@TechyTP) reported
@virginmedia Want to know how to get to speak to VM .... Done call the faults department... Call SALES. Call answered in under 2 rings ... Says it all. Customer service.. what's that
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Derren Martin
(@DerrenM_cap_hpi) reported
@virginmedia Yes & been ignored ever since. Until I tweet. Ur obv bothered by bad PR but not customer service.
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Adam Dudley
(@anotherdudley) reported
@RSVPDesign @vmbusiness Seems like it’s patchy as I’ve customers on static IP services off and some online, must be a back IP block or GRE route fault but why are VM not being honest about it? Anyone who calls gets cut off… very very bad and frustrating for people trying to work
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Hannah
(@hpenners17) reported
@virginmedia It says no known issues in the area. This has been going on for months now. We’ve done the same diagnostic problem over and over again. There must be another way to get someone out?
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Amrit Phull
(@Amrit_Phull) reported
@virginmedia I've already called your crappy phone service which takes for ever to speak to someone! I work from home so have requested a call back at 4.15pm...let's see if I get called back....watch this space!!
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Berrak Dyer
(@BerrakDyerPiano) reported
@virginmedia your customer service is appalling! Spoken to 6people on your customer service team, none of whom have managed to help and three have hung up on me. I started off calm but tearing my hair out. #shocking
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Techsub.IT
(@Techsub_IT) reported
@virginmedia @TechyTP @vmbusiness Same here, looks like the systems which assign that static IP addresses has died. Dynamic unaffected. Now 13 and a half hours with no resolution. remember to claim your compensation as per SLA breach.
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Glue Creative
(@gluecreative) reported
@David22095025 @virginmedia Have finally spoken to VMB after nearly two hours! Their server failed at 2am this morning which assigns and handles all static IP addresses - a major service outage affecting all business users. No ETA on resolution but engineers working on it...