Virgin Media outages and service status in City of Kingston upon Hull, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around City of Kingston upon Hull, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near City of Kingston upon Hull, England
The most recent Virgin Media outage reports came from the following cities: Brocklesby, and Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Brocklesby
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Lisa Dimaline (@Dimaline27) reported from City of Kingston upon Hull, England@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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wainy (@wainysweak) reported from Kirk Ella, EnglandAnyone else having @virginmedia mobile signal issues in West Hull?
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Kevin Sewell (@KevinSewell19) reported from Bilton, England@virginmedia Unsure whether u can advise? Mother in Law has alzhermers (virgin mobile PAYG customer). Her daughter needs to access her A/C but has been told by C/S that her mum needs to do this...Mum cannot remember her P/word??? ALZHERMERS does that to people...what now?
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Dark Space-Cat (@felinefromspace) reported from City of Kingston upon Hull, England@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Alison Jackson (@ali_jaxx) reported from City of Kingston upon Hull, England@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
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Tom Wardman (@TMWardman) reported from City of Kingston upon Hull, England@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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Faye Howard (@FayeHow31059254) reported from City of Kingston upon Hull, England@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Spooky Spacecat (@felinefromspace) reported from City of Kingston upon Hull, England@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Simon (@HullsGinMan) reported from City of Kingston upon Hull, England@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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🕷 mac jordan 🍿🥤 🛋 #wearamask (@ramtops) reported from City of Kingston upon Hull, England@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paps (@coophos) reported@LeighHutch90 @virginmedia For what we pay it’s crap
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SSM (@YouBloodyReds) reportedHi @virginmedia there’s a problem with my subscription. I’m watching #NFFC v #LUFC and whenever Igor Jesus gets the ball my tv goes into slow motion. Is there any way to resolve this?
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IAmTheSavageSho (@IAmTheSavageSho) reported@virginmedia count your days WiFi has gone down in Colne Lancashire can't even play the new Zombies Map Rex Infernus because of it 🥀💔
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lizrichards24 (@SonyRichards4) reportedHere we go again, unable to cancel an old SIM card from @O2 and @virginmedia
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Gary Adams (@GazzaAdams) reported@virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have had intermittent service for most of the day and had to hotspot from my phone to be able to work, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.
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Dave Polayah (@dpolayah) reported@virginmedia is virgin BB down?
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Glenn Matthew (@gmkfyi) reported@virginmedia @O2 I can only assume the reason I’m getting an IDF-12B error is because I’m now using a Sky connection rather than a Virgin one. Same computer, no VPN… Trying to get into my O2 account btw… which support line do I contact?
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Craig Sutton (@CraigSu66242369) reported@virginmedia @alexand979677 Customers shouldn't have to compromise. We have all paid for a service which we are currently not getting. It's a disgrace really considering the cost. Maybe time for a change.
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Frazzz (@FrazzzYT) reported@virginmedia Apparently you're still looking into issues in the area... two months on from looking into issues in the area
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Derek (@DerekMcguire44) reported@virginmedia You have left my 86 year old dad without a phone or internet. He now has no way of contacting family , doctor , hospital or even emergency services if required. Your engineer attended, couldn’t fix it and left. Not good enough!!