Virgin Media Outage Report in City of Kingston upon Hull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Dark Space-Cat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Kevin Sewell
(@KevinSewell19) reported
from
Bilton, England
@virginmedia Unsure whether u can advise? Mother in Law has alzhermers (virgin mobile PAYG customer). Her daughter needs to access her A/C but has been told by C/S that her mum needs to do this...Mum cannot remember her P/word??? ALZHERMERS does that to people...what now?
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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Spooky Spacecat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jose Raine
(@plum_chutney) reported
@virginmedia Thanks for your response! No, not yet. I can't find any information on the emails I received on ordering, either. I hope I have arranged a new, 5G sim, keeping my existing number. Can you help?
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Leigh
(@leigherin88) reported
@virginmedia It’s outrageous. That means I’m without service for a month!
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Suz
(@supacd) reported
@virginmedia (2) charged activation fee for v6 box ordered by engineer. Rang customer services Weds to be told charge will be removed. Called again yesterday to be told they can’t remove the charge. Put through to retention team who finally said charge would be removed but not happened yet.
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Suz
(@supacd) reported
@virginmedia (1)I have called the tech services a number of times to be told variously there is / isn’t a fault in the area. Rang again yesterday to ask engineer to visit as new equipment either not working fully/ not resolved issue.Waiting for call back today but unclear this will happen
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We Are In The ****
(@InTheShite) reported
@virginmedia Its back up and running now. It tends to go down and have many issues between 7-9pm the majority of the time i have issues. Pressing the WPS button on my router waiting 10 mins and then resetting seemed to work eventually
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d̶e̶n̶e̶ ̶⚡️o̶c̶t̶o̶b̶e̶r̶ (fictional writer)
(@deneoctober) reported
Yesterday, email from @virginmedia rolling out mega BB. Today no service since early am. According to Virgin NK issues. All outage sites: Virgin apocalypse. Get sent into loop when try to open My Virgin or change password. Where ******** you hiding Virgin? I have a class soon.
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zach close
(@Zachclose2000) reported
@virginmedia I having the problems I always have been having since we joined
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Andy Porter
(@AndyPorter0801) reported
@virginmedia Trying to call to cancel my account and it keeps dropping all the time. Can we sort this?
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Gracie Mae
(@hotbyd) reported
@virginmedia We are supposed to have an account manager who never answers her phone. Left numerous messages but not a call is returned. Her name is Tan so if can get her to call that would be great. We just want this sorting one way or another. Either we can have the service or not!
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Roman Mittermayr
(@mittermayr) reported
@virginmedia Can't book an engineer because I am not physically present, even though the issue is outside the house. Can't book a router replacement (which is not the issue), because I am not there to receive it, replace it. Says no faults in area. Nobody touched the cables in the house.