Virgin Media Outage Report in City of Kingston upon Hull, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
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E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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Kevin Sewell
(@KevinSewell19) reported
from
Bilton, England
@virginmedia Unsure whether u can advise? Mother in Law has alzhermers (virgin mobile PAYG customer). Her daughter needs to access her A/C but has been told by C/S that her mum needs to do this...Mum cannot remember her P/word??? ALZHERMERS does that to people...what now?
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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Spooky Spacecat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Dark Space-Cat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Johnson
(@paulozzy82) reported
@virginmedia Speed tests been being done for about the last week. Poor readings. Test comes up with great. On the conversation had your colleague said pods would make a stable connection and improve it while your having issues. We work from home so this is having major issues now
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Kent food lass
(@kentfoodgirl) reported
@virginmedia Already back on site having identified the external issues and found a solution . Have given accurate info, update & contacts for people who can action issues. They could teach Virgin a few things. Now just have to wait on the connection to happen and hope Fibre was worth it.
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Pepe Ghumra
(@pepeghumra) reported
@virginmedia As I have clearly stated, I have spent over 12 hours speaking to them and nothing has been accomplished. I was not even able to speak to a Manager nor make a complaint, hence you are my last chance.
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Ashley Jones
(@ashisnemo) reported
@virginmedia your cancellations department won’t let me cancel, 2 calls both hung up on me when I demanded to cancel. Recorded the 2nd call for @Ofcom @MoneySavingExp
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kermit10
(@kermit1015) reported
@virginmedia Well obviously this investing in your network is not working judging by the number of tweets about your network not working/dropping, if you offer a top service join OFCOM. They would judge if you offer a top service.
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Tweety
(@FlattenTheLies) reported
@Independent_ie Roderic’s welfare tourist now threatening to murder & **** public service workers in social welfare offices…… will @rtenews or @virginmedia cover this??? Like **** they will!
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Tomasz Rykała
(@tomaszrykala) reported
@virginmedia How is that relevant or a satisfactory reply given that you left me with no connection for 12 hours? Do you not operate an emergency service? As a remote dev I've worked with clients in the US and that outage would cost me £££s. What if the outage was over xmas?
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Craig Biddick
(@BiddickCraig) reported
@virginmedia @TheBHF @O2 Virgin - worst customer experience of my life. Chanegd day to hook us up - 13 days no internet. My partner has spent literally hours on telephone going over old ground with them. We have experienced cut off of calls, BOTS, advertising why you wait to get service
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village
(@villagenotts) reported
@jayrayner1 @VirginMedia @RishiSunak Stop Profiteering Massive rise in Virginmedia rental costs and can't get into Virgin's website to cancel subscription Nasty
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Mark Wilson
(@yellowpearl_uk) reported
@virginmedia Well 2 days ago I was going to get a call back from a manager…twice. Neither of which materialised. 2 days ago I also submitted the web form complaint which has still not been acknowledged in spite of the 48hr SLA….