Virgin Media Outage Report in Kirk Ella, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirk Ella, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirk Ella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirk Ella, England
Latest outage, problems and issue reports in Kirk Ella and nearby locations:
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
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Dark Space-Cat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Spooky Spacecat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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Jim Palmer
(@jimpalmer38) reported
from
Crosby, England
@virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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☩ RYVN ☩
(@Inked_Ry) reported
@virginmedia Yeah an engineer is scheduled tomorrow but if the issue is happening to multiple households near to me, not sure what An engineers gonna do in my home as the issue isn’t here specially at my address obviously
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NickDesanges
(@NickDes75) reported
@virginmedia Broadband gone again for the 4th time in 4weeks! Let’s see if engineer number 4 will manage to fix it!?? I’ll see you in 5 days then cos I can wait that long no problem! 👀 Shambles!
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🇳🇬 Dave M 🇳🇬
(@McC_PAFC) reported
@virginmedia You need to set up reverse passwords with customers so that if you call up a customer, they can ask YOU for characters from that password. Your instruction received by me today is a gift to fraudsters. I am an ex fraud investigator.
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🇳🇬 Dave M 🇳🇬
(@McC_PAFC) reported
@virginmedia But nowhere in your communication do you establish how the customer can ensure it is really YOU who they are talking to. Comms security needs to be a two way consideration surely you must see that? @paullewismoney what do you think of this?
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georgia cook
(@geecook97) reported
@virginmedia I do have the virgin media app and it always says my internet is fine as well as the customer service which I have called a number of times but even though it states it’s fine it isn’t and it’s been going on since I first got my contract
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Richard Overton
(@BrummieOverlord) reported
VirginMedia broadband has gone down. Client I’m working for: “Can’t you tether your phone and use your mobile data?” Me with puzzled look on face and disgruntled shoulder-shrug: “désolé je ne parle pas anglais babes, Soz” Puts le Kettle on.
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Thomas Phillips
(@21Ilovefootball) reported
@virginmedia There is no issues in my area so it must be the WiFi.
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jjh
(@jjh) reported
@virginmedia I don't require "help." I want you to confirm the address you want me to send the pre action letter. DMs are open if you prefer not to respond publicly.
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ellie lawson
(@ellielawsonx) reported
@virginmedia thanks. someone in the village has spoken to one of the engineers currently in the area who has told him the connection will be down all of tomorrow- why have we not been informed of this from virgin?
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Phil B
(@PhilBolton78) reported
@virginmedia Your colleague has completely ignored us - have chased him twice but nothing. The complaint online is just a list of 15 various comments saying either "we'll be in touch soon" or "you'll hear from us soon". I may have finally found someone who can actually help though