Virgin Media Outage Report in Kirk Ella, East Riding of Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirk Ella, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirk Ella and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kirk Ella, East Riding of Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirk Ella, England
Latest outage, problems and issue reports in Kirk Ella and nearby locations:
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Tom Wardman
(@TMWardman) reported
from
City of Kingston upon Hull, England
@pixelscol @virginmedia I had that issue years ago before I moved to Hull. But I love @KCOMhome for that reason. You pay for what you get. In fact I pay for 400mb down and average about 430mb!
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@virginmedia I only have broadband. Can't get a signal on mobile. I am just fed up of the constant price rises £3.50 each year, we have been with you since it was NTL never had another internet provider, feel that loyal customers are taken for a ride.
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🕷 mac jordan 🍿🥤 🛋 #wearamask
(@ramtops) reported
from
City of Kingston upon Hull, England
@rupertg @bowyerp @virginmedia Be Polite. Never fails for me.
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Spooky Spacecat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Sorry meant to tag you for the question above. Please help. Do you do rolling monthly contracts or how do I keep my number?
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Kevin Sewell
(@KevinSewell19) reported
from
Bilton, England
@virginmedia Unsure whether u can advise? Mother in Law has alzhermers (virgin mobile PAYG customer). Her daughter needs to access her A/C but has been told by C/S that her mum needs to do this...Mum cannot remember her P/word??? ALZHERMERS does that to people...what now?
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Simon
(@HullsGinMan) reported
from
City of Kingston upon Hull, England
@virginmedia any 4g network problems in Hull I’m getting 2mb download speed!
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Darren Barton
(@Darren_Barton19) reported
from
Crosby, England
@si1774 @DanRob86 @virginmedia No mate it's owned by Liberty Global which is why it goes up every year and the service gets worse. Mind you he takes a cut for using his name.
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wainy
(@wainysweak) reported
from
Kirk Ella, England
Anyone else having @virginmedia mobile signal issues in West Hull?
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Dark Space-Cat
(@felinefromspace) reported
from
City of Kingston upon Hull, England
@virginmedia Really sucks you’re ending pay as you go. Many of us can’t afford to pay 12 month contracts for those of us with unstable finances. I haven’t seen rolling contracts offered for a while which is a better option for me. So you’re only interesting in well off customers?
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Faye Howard
(@FayeHow31059254) reported
from
City of Kingston upon Hull, England
@virginmedia I’ve NEVER had a mobile phone contract with you yet there is an account showing on my credit report which is in arrears? I don’t know who to contact. Can you help?
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Jim Palmer
(@jimpalmer38) reported
from
Crosby, England
@virginmedia is there an outage in the Scunthorpe area? My set top boxes are flashing and I can't access my email or the internet
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Lisa Dimaline
(@Dimaline27) reported
from
City of Kingston upon Hull, England
@virginmedia @SkyHelpTeam It is I know a lot of people in Hull who would prefer your service!
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Alison Jackson
(@ali_jaxx) reported
from
City of Kingston upon Hull, England
@virginmedia awful advert promoting kids to go on iPads and phones all day, instead of playing out. I mean I know they do 🙈 but don’t encourage it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe 💙
(@Joe1080p) reported
@virginmedia website says I can get 1gb but want to confirm. Online chat is useless because I don't remember the password on the account and they won't help without it... How do I actually confirm if I can get it and order?
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Mr I Hollis
(@hollis_mr) reported
@virginmedia problems yet again! System check says broadband is working... internet is not! Phone also off so can't call you. Tried the online chat, and it freezes at the "connecting you to an advisor" point and just sits there. I'm seriously considering cancelling!
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EASYSOUNDZRADIO
(@djemron) reported
The service I get from @virginmedia absolutely crap
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MRJXO
(@m12jxo) reported
@virginmedia Already spoke to someone yesterday who accessed my account. They told me everything was fine on their end after running some tests. It's very clearly a problem with Virgin given how many posts are on the forum and here on Twitter about it.
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Gizmo Gamez
(@gamez_gizmo) reported
@virginmedia Can you just give me the customer service number so I can speak to an actual person! I want the money back for the months of service I haven’t had and I want some way to boost my signal so I can use the internet in my entire house and not just the room the hub sits in!
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Gizmo Gamez
(@gamez_gizmo) reported
@virginmedia It’s WiFi, my signal constantly dips in and out, sometimes have to reconnect on my phone and I don’t get any signal at all in certain parts of my house, for example my entire upstairs floor. It’s really slow for downloading and online gaming too
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K Dudakia 🕉 🙏 v(^_^)v
(@kk_OEG) reported
@virginmedia I am sorry - but your mobile phone network has been down in CR2 area for more than 16 hours. Your website ignore this, there is no feedback to users. What is going on? @richardbranson
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𝙹𝚒𝚖𝚖𝚢 𝙲𝚒𝚐𝚊𝚛𝚎𝚝𝚝𝚎𝚜
(@jimmycigarettes) reported
@virginmedia @MoneyTelegraph New customer with installation (phone and broadband only) due 29th July. However, on VM app, there’s a ‘service request’ appointment booked which has been rescheduled 6 times, now due today 26th June. Need phone and BB urgently on 29th. V. upset.
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Kate McLean
(@katiem8y) reported
@virginmedia Nothing will let us scroll down at all and it just won’t go off this screen. Turned the box off 3 times and rebooted, still get to the same screen. My son has managed to connect the mini box and that was working in the early hours of this morning but need original box back workin
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Stephen Gilbert
(@SMJGilbert) reported
@chrisgreen @virginmedia @Ofcom Virgin Media provide the worst customer service of any company in the history of mankind.