Virgin Media

Virgin Media Outage Report in Keelby, Lincolnshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Keelby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keelby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Keelby, Lincolnshire, England 12/13/2024 03:35

December 13: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Keelby, Lincolnshire, England

The most recent Virgin Media outage reports came from the following cities: Grimsby and Waltham.

Loading map, please wait...
City Problem Type Report Time
United KingdomGrimsby TV
United KingdomGrimsby TV
United KingdomGrimsby Internet
United KingdomGrimsby Internet
United KingdomGrimsby Internet
United KingdomGrimsby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Keelby, England

Latest outage, problems and issue reports in Keelby and nearby locations:

  • benpykett ben pykett (@benpykett) reported from Grimsby, England

    Please don’t get your broadband from @virginmedia awful customer service

  • benpykett ben pykett (@benpykett) reported from Grimsby, England

    @virginmedia can’t believe the customer service with you guys

  • sarahmor sarah (@sarahmor) reported from Grimsby, England

    @virginmedia are there issues on wifi in dn35 Cleethorpes area. No wifi

  • therachaeledit The Rachael Edit (@therachaeledit) reported from Grimsby, England

    Virgin Media down in #Grimsby today due to them “making improvements” 🙄....really helpful when I have 15 pieces of work due. We must have the most frequent outage in the country.

  • RamonPMF Ramón Farrugia (@RamonPMF) reported from Grimsby, England

    @virginmedia I need help with my contract. I am currently shielding. I should have gotten a new contract through email but it never happened and still paying the old contract's super expensive bill. It's very frustrating to ring.

  • SteelyGtfc Steely - #GTFO 🏴‍☠️ (@SteelyGtfc) reported from Grimsby, England

    @virginmedia Having connection problems with my PlayStation! Been disconnected 5 times in one day Can you sort this out please thanks 👍

  • therachaeledit The Rachael Edit (@therachaeledit) reported from Grimsby, England

    @virginmedia Yes I called 150 it said my area was down until 3pm. I appreciate it’s not you personally who is at fault but doing such work when everyone is restarting after the New Year and giving us no warning is really poor.

  • rumblingriley Helen Riley (@rumblingriley) reported from Grimsby, England

    @virginmedia been on the phone for 40 minutes now trying to cancel my installation spoken to 3 different people who have then put me on hold so still not got it cancelled pleased I’m not changing to you !

  • Newell007 Pj palmer 🇬🇧 💙💛 (@Newell007) reported from Grimsby, England

    WOW Just joined @virginmedia already starting to regret it being on hold to customer service for 50 minutes now #howlong

  • ooohlalalucy Lucy Aisthorpe (@ooohlalalucy) reported from Grimsby, England

    Hey @virginmedia , moving to you from @skytv, huge mistake so far. Trying to register my account, 👎🏼, trying to 📞 to sort account issue out, 👎🏼, trying to register my new @virginmedia mobile sim, 👎🏼, trying to 📞 fo sort this issue out, 👎🏼. Now I just want to cancel, how though?

  • paleskinmakeup Pale Skin Make Up (@paleskinmakeup) reported from Grimsby, England

    @virginmedia Once again your service is down and they *once again* will have to send an engineer out to fix it. I work from home and can’t deliver work to my clients. The amount of times this has happened is an absolute joke.

  • Squingo Ian Carlton (@Squingo) reported from Humberston, England

    @virginmedia my virgin TV keeps locking up, I have V6 box, picture stops, have to shutdown and restart, other times having to totally power down! Any suggestions, website says TV service ok but sadly not completely believing that! Oh spent 45 mins one night last week on helpline

  • mariners1972 Keith Taylor (@mariners1972) reported from Grimsby, England

    @peterbruce @virginmedia Down in Grimsby as well.

  • vivi74uk Amanda Roe (@vivi74uk) reported from Withernsea, England

    @virginmedia That's the point, parent phone not on virgin network

  • krispygreen84 KristineGreen 3x🐟 3x🦁 (@krispygreen84) reported from Grimsby, England

    @hayleyfitzjohn1 @virginmedia Mines not working either today 🙄

  • kevinpykett kevin pykett (@kevinpykett) reported from Grimsby, England

    @virginmedia trying to cancel sport channels but nobody as got back to me 😡 not good

  • krispygreen84 KristineGreen 3x🐟 3x🦁 (@krispygreen84) reported from Grimsby, England

    I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!

  • krispygreen84 KristineGreen 3x🐟 3x🦁 (@krispygreen84) reported from Grimsby, England

    Virgin Media down so no Judge Judy before the school run. What a way to start the weekend 😞.....

  • LittleIFFY22 Sam Lee (@LittleIFFY22) reported from Grimsby, England

    @virginmedia This was meant to be a self installation, yet after 4 days, it's still not working. He's using the cables that were provided for him with the new Hub, and it says "access denied" for his internet.

  • singularityspnt Shaun Allan (@singularityspnt) reported from Grimsby, England

    @virginmedia Still not right in Grimsby. Had problems ongoing for a while where my connection drops or slows.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AdaRoseCannon Ada Rose Cannon (@AdaRoseCannon) reported

    @virginmedia Problem solved after a week I finally managed to get through to a phone person who is replacing the router without all this rigmarole.

  • Banhammer72 Banhammer72 (@Banhammer72) reported

    @SecludedSnail @virginmedia I ran a test on my service, the website said no issues in my area, it then asked if I want to run a check on my Hub 5, which then said there is an issue in my area! Go figure?

  • AllanMurrell Allan Murrell (@AllanMurrell) reported

    @virginmedia can please someone contact me about the ongoing problem. This level of service is terrible

  • wilderskydog timothy murray (@wilderskydog) reported

    @virginmedia @virginhelp Sorry shoukd have said mobile,most of the time only getting 1 bar signal, on a 4G phone.

  • RevitalizeHypno Revitalizehypnotherapy (@RevitalizeHypno) reported

    @virginmedia please can you help? I changed my plan to get 2 new tv boxes but only 1 arrived. I’ve been on the phone 3 times for ages and still nothing although promised it would be sent. Old box not working, CS is polite but as useful as a chocolate teapot!!

  • lgcornetto Louis Collenette (@lgcornetto) reported

    Any updates on the outage in SE5 @virginmedia? It’s been almost three weeks with no broadband and the estimated date for the fix just keeps getting pushed back 😔

  • Jo3Fisherrrrr JoeFisherrrrrrr (@Jo3Fisherrrrr) reported

    @virginmedia Yes, it’s down! Like I said. Not once in 18 months did @SkyHelpTeam fibre go down and yours is already down after 5 weeks. Bet it won’t be the first time either

  • NevSlimbridge Whitters the Crate Digger 🇺🇦 (@NevSlimbridge) reported

    @virginmedia hi, any idea when we can expect a resolution of network issues in BS34, please?

  • ant1188 Anthony (@ant1188) reported

    @virginmedia @sirpetecharnley You know there's an outage in Darwen and Blackburn, don't lie to your customers.

  • JB7258 John (@JB7258) reported

    @TheHazelBowden @virginmedia I went online in the end and found the names of the managing directors and emailed them, I was contacted in no time by a staff member and my issue was sorted