Virgin Media Outage Report in Keelby, Lincolnshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keelby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keelby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 16: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Keelby, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Kingston upon Hull and Grimsby.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Wi-fi | |
| Grimsby |
Internet | |
| Grimsby |
Phone | |
| Grimsby |
TV | |
| Grimsby |
||
| Grimsby |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keelby, England
Latest outage, problems and issue reports in Keelby and nearby locations:
-
Sam Lee
(@LittleIFFY22) reported
from
Grimsby, England
@virginmedia This was meant to be a self installation, yet after 4 days, it's still not working. He's using the cables that were provided for him with the new Hub, and it says "access denied" for his internet.
-
kevin pykett
(@kevinpykett) reported
from
Grimsby, England
@virginmedia trying to cancel sport channels but nobody as got back to me 😡 not good
-
sarah
(@sarahmor) reported
from
Grimsby, England
@virginmedia are there issues on wifi in dn35 Cleethorpes area. No wifi
-
ben pykett
(@benpykett) reported
from
Grimsby, England
Please don’t get your broadband from @virginmedia awful customer service
-
ben pykett
(@benpykett) reported
from
Grimsby, England
@virginmedia can’t believe the customer service with you guys
-
Lucy Aisthorpe
(@ooohlalalucy) reported
from
Grimsby, England
Hey @virginmedia , moving to you from @skytv, huge mistake so far. Trying to register my account, 👎🏼, trying to 📞 to sort account issue out, 👎🏼, trying to register my new @virginmedia mobile sim, 👎🏼, trying to 📞 fo sort this issue out, 👎🏼. Now I just want to cancel, how though?
-
The Rachael Edit
(@therachaeledit) reported
from
Grimsby, England
@virginmedia Yes I called 150 it said my area was down until 3pm. I appreciate it’s not you personally who is at fault but doing such work when everyone is restarting after the New Year and giving us no warning is really poor.
-
Ramón Farrugia
(@RamonPMF) reported
from
Grimsby, England
@virginmedia I need help with my contract. I am currently shielding. I should have gotten a new contract through email but it never happened and still paying the old contract's super expensive bill. It's very frustrating to ring.
-
Ian Carlton
(@Squingo) reported
from
Humberston, England
@virginmedia my virgin TV keeps locking up, I have V6 box, picture stops, have to shutdown and restart, other times having to totally power down! Any suggestions, website says TV service ok but sadly not completely believing that! Oh spent 45 mins one night last week on helpline
-
Alan Douglas
(@tidyboiler) reported
from
Grimsby, England
@virginmedia How do I advise my TV box is not working (not connected with Today’s outage)?
-
amber
(@_aaaamber) reported
from
Grimsby, England
@virginmedia was installed today and the connection isn't great so far. Please could someone DM me for help? Tried the website and calling and no help at all.
-
KristineGreen 3x🐟 3x🦁
(@krispygreen84) reported
from
Grimsby, England
I’ve not been well, Kieran’s been off school = the dishwasher hasn’t been filled. Virgin Media is down = no TV, internet and it appears Kieran’s mobile = whinging spoilt kids. 1st world, non infected household problems!
-
~♡Debbie Lee♡~
(@PinkerbeIl) reported
from
Grimsby, England
@virginmedia #virginmediadown #virginmedia No TV in NE Lincs, but only since 3pm. Obvs not a local problem then!
-
Matt_1980 UTM 🐟 🐟 🐟
(@Grumpy_GreyHead) reported
from
Holton le Clay, England
Absolutely shocking @virginmedia Last week no Internet for 6 days. Now both T.V boxes aren't working and nobody coming out till end of next week to sort it so 6 days with no TV. £141 per month for a service that doesn't bloody work 😑
-
Steely - #GTFO 🏴☠️
(@SteelyGtfc) reported
from
Grimsby, England
@virginmedia Having connection problems with my PlayStation! Been disconnected 5 times in one day Can you sort this out please thanks 👍
-
The Rachael Edit
(@therachaeledit) reported
from
Grimsby, England
Virgin Media down in #Grimsby today due to them “making improvements” 🙄....really helpful when I have 15 pieces of work due. We must have the most frequent outage in the country.
-
Matt_1980 UTM 🐟 🐟 🐟
(@Grumpy_GreyHead) reported
from
Holton le Clay, England
Anyone else's virgin box/ TV signal shite this weekend? #virginmedia
-
Helen Riley
(@rumblingriley) reported
from
Grimsby, England
@virginmedia been on the phone for 40 minutes now trying to cancel my installation spoken to 3 different people who have then put me on hold so still not got it cancelled pleased I’m not changing to you !
-
Pale Skin Make Up
(@paleskinmakeup) reported
from
Grimsby, England
@virginmedia Once again your service is down and they *once again* will have to send an engineer out to fix it. I work from home and can’t deliver work to my clients. The amount of times this has happened is an absolute joke.
-
Shaun Allan
(@singularityspnt) reported
from
Grimsby, England
@virginmedia Still not right in Grimsby. Had problems ongoing for a while where my connection drops or slows.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
A
(@sweetgirlshadz) reported
@virginmedia Disgusting service! They are making it difficult to cancel/not renew contract. Now they stop talking but stay on the line. Spoken to 3 agents and all 3 did the same thing. They will stay on the line but refuse to speak. How do I let them know I do not want to renew!1
-
The Plague Dr is in
(@venomstrike) reported
@virginmedia yes but there is no information on what the problem is or when it will be fixed it just says and has said for 3 days now that there is an issue and check back regularly which might i add is an absolute pain in the *** with 0.02mbps upload
-
The Plague Dr is in
(@venomstrike) reported
@virginmedia 4 years on and off of this **** and you appreciate that it can be frustrating. How helpful. I don't know why I bother interacting with the reps on here.
-
Tim West
(@timo_west) reported
@virginmedia Too late now, going back to @bt for some reliable service 👍🏻
-
John Berry
(@JMBerry86) reported
@virginmedia Yeah I've down graded my services. Costing £106 a month but I've received an email saying I need to pay £100 then just over £200
-
Baking Bread
(@CrissBKreme) reported
@virginmedia service status say my connection is down and will be repaired by 14:40 tomorrow? This is unacceptable. I require use of my broadband this evening, and for the ungodly amount I pay I should be able to rely on it
-
Tinkerbobbles
(@tinkerbobbles) reported
@virginmedia They are now saying on WhatsApp I need 30 days to cancel. I cancelled on 20th January and the advisor didn’t do it and no one will listen to the call!!!! I paid £88 on Thursday and was told that would be it. Plus I’m on a rolling contract.
-
A
(@sweetgirlshadz) reported
@virginmedia Disgusting service! They are making it difficult to cancel/not renew contract. Now they stop talking but stay on the line. Spoken to 3 agents and all 3 did the same thing. They will stay on the line but refuse to speak. How do I let them know I do not want to renew!2
-
Dr Robaire Beckwith 🇪🇺 🇺🇦
(@RobaireBeckwith) reported
@virginmedia Additionally the service was v unreliable with regular outages of the service. The customer service staff are not courteous/respectful of customers and seem unconcerned about damaging the company’s image (consistent with past experiences). Even questioned on our financial status
-
Julie
(@juedan3) reported
@virginmedia can you tell me if the virgin mobile has any signal in my dads area SR3 .....he never has any service and struggles to use data .....it’s not just today it’s every day....mines not the best in NE34 either.....We have to reboot our phones to get service to reconnect