Virgin Media Outage Report in Hungerford, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hungerford come from postal codes RG17.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hungerford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hungerford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hungerford, West Berkshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon and Hungerford.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Wi-fi | |
| Swindon |
TV | |
| Swindon |
Wi-fi | |
| Hungerford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hungerford, England
Latest outage, problems and issue reports in Hungerford and nearby locations:
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia No real explanation, just he can’t do it today. I was surprised he already knew of the problem but didn’t stop his installer coming. I spoke to lots of folks today when I called, no one could give me an idea.
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Andy Montgomery
(@andyamonty) reported
from
Wantage, England
@virginmedia WiFi is STILL not working... new engineer installed today following a move, and couldn’t make it work. Promised me I’d get a call, but didn’t. I phoned tech support, they promised a call in 4 hours. Guess what THEY DIDNT EITHER.
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia If you read my first tweet properly you'll see my landlord has already done this. Don't bother sending me the same generic message you send everyone else, just get it sorted. So many people with the same issue!
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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Dani
(@dansuela_) reported
from
Swindon, England
Virgin media has to be the absolute worst internet provider ever. I just wanna watch Stacey Dooley documentaries ffs, stop telling me you can't connect 😭
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia moved house today supposed to have been reconnected. You have a problem, known about for days but arrive and say not today mate! I gotta go to Vodafone now for data. After 20 years, it’s like my wife left me...
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Nicola
(@SparkleEyedGirl) reported
from
Newbury, England
@virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!
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James Trudgian
(@jamestrudgian) reported
from
Swindon, England
Wow more than 2 weeks for an @SkyHelpTeam engineer to fix their broken box. So ends my 15 year custom. Hello @virginmedia
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Paul Bullock
(@pBullox) reported
from
Thatcham, England
@virginmedia moved house today, supposed to have been reconnected but you have a problem you knew about for days. Arrive and tell me not today mate! I’ve gotta go get data from #Vodafone now. After 20 years, it’s like my wife leaving.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Jim Millen
(@jim_millen) reported
from
Thatcham, England
Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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Dani
(@dansuela_) reported
from
Swindon, England
@virginmedia Yes. The fault continues. There's always a fault! This is the issue. It's absolutely not good enough, especially when you charge so much for such a rubbish service.
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Tim Thomas 🍺🇪🇺🇬🇧🇮🇪🇩🇰🔶Stop Brexit🔶🕷️
(@timofnewbury) reported
from
Newbury, England
@virginmedia Virgin Broadband / WiFi not working again this morning RG14 6xx Newbury. service line and app say no issues. Please resolve ASAP. We need working WiFi and not rely on 4G.
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Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS
(@timofnewbury) reported
from
Newbury, England
Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Paul Crook
(@DANGERCROOK) reported
from
Swindon, England
@virginmedia Please make sure you give super praise for this Employee ,my phone charger was broken and she went that extra mile for me 👍
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Walker
(@MarkWal28228802) reported
@virginmedia So I wasted another hour of my life yesterday trying to resolve my problems with your complaints team. Cut off again before the end of the conversation! His response to that must be “oh well, lost another one, move on” WHY CAN’T SOMEONE JUST CALL ME!
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Tom Moore
(@tommooredesign) reported
@virginmedia Yes, I know. I have already called this on two separate occasions. I've no interest in doing it again. @virginmedia if you can send me the dongle, that will resolve my issue until the broadband is installed on the 24th
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Diana
(@iholiday_68) reported
@virginmedia I have checked - the service in my street has had continuous problems over the last 4 months. I have had no compensation.
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Marisa Haynes
(@Marisa_haynes21) reported
@virginmedia But are they going to put the phone down like every other department?
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Lauren 🌸
(@lombardo1298) reported
@virginmedia My mistake, my husband is on virginmobile. He has a lot of trouble making calls on mobile data. That’s a separate issue. My mobile data calls are on and off.
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Matthew Ewers
(@MatthewEwers) reported
@virginmedia This ceased to be good enough weeks ago. The 24/48 hours was I was told for response to my complaint being raised. Failure to proactively communicate is unacceptable 2 months after the problem was first mentioned.
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Diana
(@iholiday_68) reported
@virginmedia No - partial loss for periods of time. Very inconvenient but don't fulfil your compensation requirements. But it can't be regarded as a service fit for purpose if it goes down for a period every week.
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Becky Hayes
(@Beckeh88) reported
@virginmedia Says there are no problems in the area but been happening for a month now, done fault tests no solution had a new router still not resolved the issue just keeps saying connection failed. Makes it really hard to work from home having to connect to mobile data which is poor
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Nickrf1966
(@nickrf1966) reported
@virginmedia Yes, the report works. What was pointing out is a link to this form or phone number isnt on the higher level help or contact pages. So its hidden from people coming into the Help pages. This is shown by the "Return to Contacts" link on form page not working. Should be fixed.
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nick harrison
(@nickhar50418548) reported
@virginmedia wicked !!!!second day of World Cup England first game and virgin goes down till after 4pm apparently 👍👍 how NOT to provide a service