Virgin Media Outage Report in Hungerford, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hungerford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hungerford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hungerford, West Berkshire, England
The most recent Virgin Media outage reports came from the following cities: Swindon and Newbury.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Newbury |
Internet | |
| Swindon |
Internet | |
| Swindon |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hungerford, England
Latest outage, problems and issue reports in Hungerford and nearby locations:
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Nicola
(@SparkleEyedGirl) reported
from
Newbury, England
@virginmedia I have a security issue with my router, I cannot login in or change password as somebody else is logged in. I have tried repeatedly over the last few days to contact you. We have 2 vulnerable adults in the house and need to sort this ASAP!
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Phil Marshman
(@PhilMarshman) reported
from
Swindon, England
@virginmedia 2nd outage in 2 weeks, no broadband when trying run a business during lockdown. Rubbish service.
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Tim Thomas 🍻🇪🇺🔶 I ❤️ NHS
(@timofnewbury) reported
from
Newbury, England
Virgin broadband up and down like a yo yo in Newbury RG14 6 @virginmedia
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia Not for a while — you’re not seriously telling me to “turn it off and on again” ? Can’t you check if there are any issues in the area?
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Paul French
(@pfrench711) reported
from
Swindon, England
@virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD
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Jay Marshman
(@JamieMarshman12) reported
from
Swindon, England
@virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia I've got no Internet in swindon SN3 5BA area. Is there an outage and when will it be sorted.
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness thank you for getting an engineer out to me today but unfortunately he hasn’t fixed my issue. You say you have 24/7 phone line but when I phone it says you are closed
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Jim Millen
(@jim_millen) reported
from
Thatcham, England
Went to @virginmedia online support last night - ran their automated test tool & identified a problem somewhere our end. Offered to request an engineer visit...
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Jonathan Ellis
(@jonstfc) reported
from
Swindon, England
@virginmedia can you tell me if there's an issue in the SN3 area of Swindon.
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@Vyvyan_punk @virginmedia yep — bouncing around here on M500 plan — 500+ down and jumps between 0.59 and 28mbps up. Zero help from @virginmedia apart from running speedtests
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Matt Rogers
(@mattrogers9) reported
from
Swindon, England
@vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and just like that, 522 and 0.73mbps again. How do I book an engineer @virginmedia? — I’ve done all the checks; rebooted my network; the hub, I’ve tested on multiple devices WiFi, Wired; direct from the hub and the problem remains — drop outs, poor upload speeds.
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia OK — you need to do better at this — I shouldn’t be wasting my time telling you there is a problem — you should know this before I do and tell me without going through tests — it’s clearly affecting multiple users
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@virginmedia and again today — 538 down and 1 up — need to know what’s going on here — you are killing my ability to work.
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Benjy
(@BenjyRobinson09) reported
from
Swindon, England
@virginmedia your online chat, and customer service is utter shite
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🕸VENOMISS🕸
(@xVENOMISSx) reported
from
Swindon, England
@GreenEnigmaMixr @PlayVALORANT @WatchMixer You having internet problems too mate. I hope they fix virgin media internet ASAP
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Les Colyer - RAZORFILM & TV
(@RazorTelevision) reported
from
Swindon, England
@VlRGlNMEDIA #virginmedia ABSOLUTELY SHODDY UNSTABLE BROADBAND SERVICE ON #SWINDON - TOTALLY UNUSABLE SORT THIS MESS OUT
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Jason Kneen
(@jasonkneen) reported
from
Ludgershall, England
@TomMockridgeVM, Been a @virginmedia customer for 7 years — now on the M500 package and paying a hefty fee per month for broadband, phone and TV. Have had shocking upload speeds today (0.5mbps instead of 38mbps). Status page says fine — run test says not. Thread 1/3
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Norman
(@gilesgate) reported
@jane_2504 @virginmedia That’s awful Jane , I pay half that with EE
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Bruno Silveira
(@brunosilveira80) reported
@virginmedia And by the way, after 2.30hs my package was not upgraded! Well done @virginmedia, what a rubbish customer service you have
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Geraint Jones
(@Geraint74128165) reported
@virginmedia Hi John - having issue that can’t get through to a customer service agent who can speak English and understand my issues !
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Diz
(@Dizwod) reported
@virginmedia So nobody can help me when I call and nobody can pass my number onto anyone to call me No wonder issues never get resolved
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matt lodder
(@matt_lodder) reported
@virginmedia I have a deadlock letter (even though i'm still a paying customer). That's my issue - after ten years as a customer you just dropped me and passed me to the financial ombudsman. Who cant advise. Talk about reasons to leave. Could you just send me a phone so i can be a customer??
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Riley Coin
(@raaleh) reported
@virginmedia I was told by the person I spoke with assured me that virgin would have had a record of the days my property was disconnected, and that compensation would be offered. Customer service does not seem to have this information.
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Riley Coin
(@raaleh) reported
@virginmedia I spoke with the team via Twitter on 28 September in order to remediate the issue, and then the person I spoke to said I would be paid compensation for all the days missed. I've followed this up with customer service and they are claiming they do not owe this compensation.
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tony earp
(@1961Tiger) reported
@virginmedia why is it so difficult to speak to someone about your service. The chat option is unreliable.
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Gabru Jawan
(@gabru_jawann) reported
@virginmedia Instead I’m this difficult time @virginmedia should help out loyal customers by giving some discounts those been with virgin media over the years but instead got slapped by virgin media -I urge virgin media to look at this matter with catholicity of vision and help customers out.
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BackinBlack(heath)
(@BackinblackH) reported
@virginmedia So you hike up fees for loyal customers, but reward new customers? Gosh. You certainly haven't invested in your customer service as I have now been waiting 70 minutes for someone to come back to me.