Virgin Media

Virgin Media Outage Report in Holborn, Greater London, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Holborn, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holborn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Holborn, Greater London, England 01/15/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Holborn, Greater London, England

The most recent Virgin Media outage reports came from the following cities: Hackney, London, Southall, Bushey, Barking, Leyton, Streatham, Lewisham, Belsize Park, Croydon, Enfield Town, Bermondsey, Ealing, Radlett and Wood Green.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Holborn, England

Latest outage, problems and issue reports in Holborn and nearby locations:

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is so bad, feels like my entire internet connection at home got put in a spliff...sort it out...

  • FcCrea Francesco Crea (@FcCrea) reported from Tottenham, England

    @virginmedia Hello, your problem with the intermittent connection is happening again... WiFi works for 30 mins and then stop for 3/4 minutes.

  • ModernEccentric Modern Eccentrics (@ModernEccentric) reported from Hackney, England

    @virginmedia every afternoon this week we’ve lost our internet connection... no excuses, no response, your service is not adequate or acceptable!

  • dietmarlen Dietmar Lenden #FBPE (@dietmarlen) reported from London, England

    @virginmedia mmm. Apparently because 10 flats are not working at the same time it is not a fault on your side but each one of us has the same issue by chance as your sys say all is good. Well all is not good and we have to wait till Monday for an engineer (all of us) area 22

  • teresawhitfield Teresa Whitfield (@teresawhitfield) reported from Croydon, England

    @virginmedia Not now that we have invested in a £300 mesh WiFi system so we can get WiFi across the house as the router is pointless. And apparently the issue is with the infrastructure in the Sotih Croydon area so intermittent broadband is to be expected 🙄

  • Bhavinchief Bhavin (@Bhavinchief) reported from Watford, England

    Just rang virgin they said that it’s going to be out until 4pm! Not good enough!! We should get free internet for the next 3 months as very bad service #virginmedia

  • Leeirons Lee (@Leeirons) reported from Walthamstow, England

    Absolute woeful service from @virginmedia 😡 Pay out nearly £40 a month & the last 5 days has been nothing but problems! No service AGAIN today! Working from home & no internet is costing me money for not being able to work! Not happy!!!

  • BhavaniVadde Bhavani Vadde (@BhavaniVadde) reported from Wandsworth, England

    @virginmedia It has been ONE & HALF MONTHS trying to sort an issue. U r still billing me even tho I’ve given notice. Deadline passed for deadlock letter over my formal complaint. I have every sympathy re the Covid situation but this is the TERRIBLE customer service despite that

  • agathodaimonix Miguel (@agathodaimonix) reported from Hackney, England

    got a phone call from a representative of @vmbusiness told them that I won’t talk to them unless they provide an email so I can track who I am talking with. the response: goodbye and hang down. Virgin Media Business customer care is the worst I ever experienced.

  • RichWynne1979 Richard Wynne (@RichWynne1979) reported from Hackney, England

    @virginmedia Still terrible . Currently using 4G in my living room

  • Bhavinchief Bhavin (@Bhavinchief) reported from Brentford, England

    @virginmedia The speed is very bad! Not getting what I supposed to. We should get a refund or cut our bill for the poor service.

  • Vintage_gent22 Tariq Khan (@Vintage_gent22) reported from Poplar, England

    @HugoBaritone @virginmedia You should be able to get money back as they should be providing a good service, I have worked in this sector before

  • Timnaik Tim Naik (@Timnaik) reported from Camberwell, England

    @virginmedia my internet in SE22 Has been down for over 24 hours badly affecting 2 adult essential workers ability to communicate and two children's virtual learning to be stopped..

  • Corey_XOTWOD Corey (@Corey_XOTWOD) reported from London, England

    @virginmedia your internet service is ******* ****, sort it outttt

  • keiranpedley Keiran Pedley (@keiranpedley) reported from Enfield Lock, England

    @virginmedia Thanks. Says no known issues but WiFi consistently drops & our TV cut out last night (only for 10 mins mind) so not sure what to tell you.

  • ConfidingGoblin Luke William Reardon (@ConfidingGoblin) reported from Enfield Lock, England

    @virginmedia Again the general internet service is fine but every night without fail between 00:00-01:00 my internet will cut out for about 5/10 mins cutting out anything I'm doing. Be it watching something or playing games with friends. It's infuriating.

  • Alarms_Are_Us Alarms Are Us Ltd. (@Alarms_Are_Us) reported from Bushey Heath, England

    @virginmedia We have replaced several routers over the past year, had boosters and several engineers. I have explained that it’s the internet from the box not in the house that has an issue. this was confirmed by recent engineers who actually checked. After replacing cables to house from cab

  • basel_mahmood Basel Mahmood (@basel_mahmood) reported from Merton, England

    Let me guess. @virginmedia is down again.

  • karlea45 karen (@karlea45) reported from Camberwell, England

    @virginmedia I have no broadband and haven’t since yesterday and no text like others to apologise. Disgusting service

  • NunoEd Nuno Lopes 🦦🏳️‍🌈 (@NunoEd) reported from Lambeth, England

    @virginmedia My internet keeps dropping (right now for instance) and it’s been like this for since I signed up (2 months). All my neighbours have been complaining about the same. During a period when I need my internet almost at all times it’s letting me down and making me lose business

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DaniKlaw Dani (@DaniKlaw) reported

    @virginmedia @virginhelp Hi, i want to cancel my mobile contract, i have not used the sim for months, but when i call and try to do this i cannot get through security as i cannot remember any security details, im getting threatened with baliffs, i just need to cancel my contract.

  • SimonPlayzFN1 SimonPlayzFN (@SimonPlayzFN1) reported

    @virginmedia why do you have to start this again. im getting the same problem, why can't you guys fix it and why did it had to happen on a day i was meant to play the tournament. pls fix this now because im starting to lose my hope for you and i feel like switching companies

  • ColetteKilcarr Colette Kilcarr VA (@ColetteKilcarr) reported

    @virginmedia No it does not. And as usual cannot speak to a person about the problem.

  • ColetteKilcarr Colette Kilcarr VA (@ColetteKilcarr) reported

    @virginmedia We are having serious lack of WiFi in the TW15 area. Can you advise what is going on please? Problem ongoing since June 15th. Thank you.

  • kslansdown kevin lansdown (@kslansdown) reported

    @virginmedia Now after the problems of the last few days and a phone call yesterday my 1gb internet is operating at the stunning speed of 8mb. All equipment checked, router rebooted Please just get somebody to come and repair it . You are getting over £100 per month out of me for this mess!!

  • richardl1960 Richard Lake MBA 💙 (@richardl1960) reported

    @virginmedia That's fine but I would suggest that you will have seen a copy of my letter of Complaint which I sent to Sunderland and to which their email response of 4th June refers. In that I also stated that I wouldn't accept an email or phone call as a final resolution.

  • TillMarissa Marissa Till (@TillMarissa) reported

    Just had a cold caller from Virgin media. Said we had just signed up “Not according to our system” was her response. Had to practically close the door on her despite me clearly chasing round after a toddler. Awful experience making me reconsider other suppliers.

  • licclemissN 𝑀𝒾𝓈𝓈 N (@licclemissN) reported

    @virginmedia I'll be submitting yet another complaint & going to CICAS. VM's incapability to take a DD I've set up 4 times & then when I try resolve it, staff have the cheek tell me to make sure I have enough funds in my account like I'm some sort of tramp 😡 Disgusting customer service

  • itsbr0gan Brogan (@itsbr0gan) reported

    @virginmedia hi the wifi keeps dropping and not working on a night time so he’s unable to watch tv, he’s disabled so it’s not ideal 😣

  • richardl1960 Richard Lake MBA 💙 (@richardl1960) reported

    @virginmedia It was to do with a SIM card initially (which I now have) but my letters of complaint now cover issues including compensation, lying and an apology.