Virgin Media Outage Report in Holborn, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holborn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holborn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Holborn, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Ealing, London, Harringay, Hounslow, Islington, Cricklewood, Croydon, Hackney, Lewisham, Hendon, Southwark, Welling, Acton, City of Westminster and Tower Hamlets.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Acton |
Wi-fi | |
| London |
Wi-fi | |
| Ealing |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holborn, England
Latest outage, problems and issue reports in Holborn and nearby locations:
-
Derek
(@derekxgl) reported
from
Kingston upon Thames, England
@virginmedia any broadband issue in New Malden area? Unusable in last half an hour or so. I am using physical cable connection.
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@virginmedia I did. 3 calls to be precise. There seems to be a tech issue on your end which keeps hanging up on callers....I can't afford to lose any more hours, so I've resorted to writing a letter instead. Thanks.
-
Richard Heasman
(@H33ZE) reported
from
Merton, England
@virginmedia Broadband in SM4 area has been down today since around midday and went down yesterday afternoon too. Actually saw a Virgin Media engineer on our road on a green box and he advised that it was all working again. Service status also currently advises no issue!!
-
Keith Bursnall 🏳️🌈
(@KeithBursnall) reported
from
London, England
@virginmedia been down for most of the day (thank god for @EE mobile data). No mention of local network issues.
-
Del 🌈
(@derrickca) reported
from
Croydon, England
@virginmedia Having had a quick read of the forum it looks like it’s a common problem. Several call outs happened without results.
-
Samantha Ovens 🏳️🌈 La!
(@SamanthaOvens) reported
from
Wandsworth, England
Less than two weeks on from having to wait a week to get my wifi back up & running, here we are again. No service (Battersea) and 4 days wait for an engineer @virginmedia I deserve to be compensated. This is ridiculous and unworkable. #virginmedia
-
Bella-Marie
(@BellaMarieUk) reported
from
Walthamstow, England
@virginmedia my internet is down again. I was without internet from Tue to Sat and now it’s happened again. What is going on? I can’t do any work!!!
-
Stephen Hance
(@StephenHance1) reported
from
Lambeth, England
@virginmedia Nobody has said anything. They said they would fix it at last and then they left leaving the box in pieces in the flower bed and with no phone signal.
-
Ali Rahman
(@alirah1986) reported
from
Croydon, England
@virginmedia absolutely ridiculous from virgin media **** Servis, unprofessional staff, No net for 11 days, no help, 4 times phone been put down. Thieves
-
Jenny
(@smellmycheese) reported
from
Walthamstow, England
Virgin Media, have, Virgin Media style, ****** up so we have no internet connection at home, so can't do any work and taking emergency LFT so I can go into the office if needed, yet another entirely normal day
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
Hi @virginmedia. I've just spent 1.5 hours/3 calls on the phone with you to cancel my contract due to moving flats. Each time the line went mute after a long wait and eventually disconnected. Please fix your service! Thanks.
-
Dom O'Riley
(@domoriley) reported
from
Esher, England
@virginmedia And would you believe it @virginmedia you sent me a text to say engineering would be here todayto fix and haven’t even turned up after calling me to say buoy would as well
-
MoMo
(@ImaginaryCard) reported
from
Hammersmith, England
Nothing like @virginmedia's **** broadband coverage to kick off the week. No connection for 1 hour now
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Hi yes now I have it says there are issues… no timescale given though
-
Miss Wilder
(@Maria_Wilder) reported
from
Kingston upon Thames, England
@NickChis @virginmedia I just called their helpline and I was told service improvements are currently being done locally and "everything should be back to normal by 3pm" today. 😒
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia a text to say there may be disruption to services is not the same as no wifi or TV since 8am and not expected back on until 4pm?! Can’t speak to anyone on the phone either! Not acceptable especially when I am having to cancel important work meetings?! Furious!
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia Yes I have it shows no issue. Yet when i call it says there is. Why can you never speak to anyone at Virgin? 90% of channels show W02 error message
-
Stanton Warriors
(@StantonWarriors) reported
from
Brentford, England
.@virginmedia sucks!
-
Lucy Hunte
(@HunteLucy) reported
from
London, England
@virginmedia Not expecting a fault free service but an entire day with no Wifi when working from home is not acceptable in the slightest! The texts said some disruption not no service at all? Compensation is required!
-
pi
(@pisaint) reported
from
Croydon, England
@virginmedia hi I reported an issue on sunday & an engineer booked for today who has not shown up. I have hardly any programmes & rebooted box numerous times.I am now unable to get through on the phone as message is saying there is an issue but my service update says no issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CJB
(@CJB1878) reported
Internet is ****** again. @virginmedia it's been poor for over a week, but this evening is utter garbage. More problems with virgin internet the last 12months then in the past 15years.
-
Ste
(@Ste_F1) reported
@virginmedia Pretty much all of them, channel 5 is pretty bad and so is Sky Sports F1, they all keep breaking up
-
Dougie Ovenstone
(@DougieOvenstone) reported
@virginmedia wifi issue all day in KY1 3EP… any word on when it is likely to be fixed?
-
P
(@Whats_UpWithU) reported
@virginmedia Been issues since August. You useless bunch gavs done nothing
-
JU51LNS
(@JU51LNS) reported
@virginmedia Something fishy going on, turn off modem mode, speeds good. Re-enable, speeds good, 2 hours later, back down to 50%.
-
gaming_vlogger
(@gamingvlogger1) reported
@virginmedia my dad has done a service check multiple times and called up but it still has the same problem and when I troubleshoot my wifi is will come up with dns problems or saying the default gateway is not responding
-
CM
(@CM22ENT) reported
This cannot continue @virginmedia. For 3+ weeks now my household has been played by unstable internet connections. This is not an acceptable service considering that the same exact problem occurred at the start of the year as well. This is stopping us all from being productive..
-
Eshan
(@eshanb08) reported
@virginmedia fix your app
-
Lee Partridge
(@LeePartridge16) reported
@AmazonHelp Thanks for the reply but Amazon TV is only as good as the broadband we can watch it on, @virginmedia is awful & they never admit it or try to put it right, all they do is take our money every month & don’t give a s**t. @amazon you need to create your own broadband options 👍
-
Pinks
(@jpinkney) reported
What is it with #virginmedia @virginmedia that means you cannot follow up on actions agreed after I have phoned you 3 months running about excessive over charging. You agree the refund and to correct my bill and then fail… Ofcom complaint now going in. @CISASUK @Ofcom