Virgin Media Outage Report in Holborn, Greater London, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Holborn, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Holborn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Holborn, Greater London, England
The most recent Virgin Media outage reports came from the following cities: Leyton, Wembley, Hackney, London, Croydon, Bermondsey, Lewisham, Tower Hamlets, Ealing, Ilford, Watford, Bushey, Hampstead, Camden Town and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Eltham |
Internet | |
| Leyton |
Internet | |
| Wembley |
Total Blackout | |
| Hackney |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Holborn, England
Latest outage, problems and issue reports in Holborn and nearby locations:
-
Mark Ryan
(@MarkGRyan) reported
from
Ealing, England
Once again @virginmedia let us down with internet in W13 area ... not a good service at all
-
Shaun
(@Shaun1799) reported
from
Kingston upon Thames, England
@virginmedia having problems with my wifi would you help me out
-
Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia how do I get my account details if you have never emailed me or sent me and letters. I don’t even know my account number and have to wait till you text to say my bill is overdue to be able to pay my account. What the hell? Customer service is no help so wtf?
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@AbzAaron @virginmedia Even better… if you don’t play along, nobody else will cancel it. You can’t even hang up on the sales pitch.
-
Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia But cutting people off to enforce this is unethical, besides no previous communication has indicated this and the solution is not convenient with where they want to do this and no suggestion to reposition my hub
-
Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia No effort is made to rectify the problem they just want to change to VOIP with no regard to a customer who spends over £1200 a bear for all devices, I wonder what offcom would think
-
Jeff Brown
(@fadermonkeyking) reported
from
Richmond, England
@virginmedia weekend only landline calls inclusive. Guess what? Christmas Day, a Sunday and the line’s dead. Self help in the app goes through everything, noise on line, nuisance calls etc but no option of dead line. Tried different handset. #bahhumbug
-
Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia internet has been awful in the whole of the TW11 area for the last 24 hours. Fix please
-
Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia is there a fault in the SW20 area? No internet since last night and your service checker is not working either.
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
-
Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia Your status and service checkers aren’t working. There is clearly a problem, somebody please offer assistance and not meaningless and not working URLs
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@atnori_ @virginmedia Yep, experienced just recently :D I am an extremely patient person… I properly lost it today 🙃 At least the damn thing is cancelled though.
-
Fred 🇻🇨🤌🏽
(@Hairouna92) reported
from
Richmond, England
@virginmedia Still down! Not sure what I'm paying for at this point
-
Dr Mantis Toboggan M.D. 🏴 🇪🇺
(@DazzlingHamster) reported
from
Merton, England
@virginmedia your system says it can’t see any fault on my services but that it can’t run a test on them. Something is wrong clearly, please offer me some support so I can begin my working day at some point.
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Thought about it, but it’s most likely a management directive, nothing will happen. All I want is my package, set up the new flat, and not hear about them until we cancel again, hopefully last time.
-
Gabor
(@GaborPfalzer) reported
from
Hammersmith, England
@AlexanderTroup @virginmedia I guess there is a retention quota of some sort, that needs to be hit for some big wig get a big fat bonus. Especially, since we staying a customer anyway, just different account.
-
Vignesh
(@mistervickster) reported
from
Islington, England
@virginmedia how do you have the worst customer service ? Will just have to book a technician to sort out issues with account login.
-
Andrew Battle
(@andy_s_battle) reported
from
East Ham, England
@virginmedia Just spouting corporate line does not improve the situation. No advanced notice, no resolution to problem, appointment missed, but if I am not here for a visit I am fined. This is very one sided for a service that has other companies wanting the business
-
Gabor
(@GaborPfalzer) reported
from
Kensington, England
@Mike_Randazzo1 @virginmedia Oh, they did let me cancel, but I had to answer about 3 “last question”s before they proceeded 5 minute response time on chat, took me nearly two hours, after the 4 hours it took to connect an agent. We could get a contract with a credit check in 5 minutes.
-
Wesley Dolly
(@wesleyddolly) reported
from
Ilford, England
@virginmedia Done this when I can’t give account or anything they say can’t help you don’t think I tried this first
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith Ross 💉1👍 & 💉2👍
(@k_ross69) reported
Probably not going to be on here that much for the forseeable. Thanks to @virginmedia and their messed up attempt to 'improve their network' I'm going to be left without Broadband access until at least Monday afternoon and likely much longer than that.
-
Alan Fournier
(@Alan4nier) reported
@virginmedia She said it was your problem and would probably be fixed (remotely) in next 24 hours. I requested a call when it was fixed and she agreed. No mention of steps if it is not fixed. It’s still broken.
-
V1echa
(@V1echa) reported
@virginhelp @virginmedia broadband connection keeps dropping every minute. so what the hell i can do now? and there is no info about issues did test,restarted , turned off hub, and still nothing. did post @ community . but i think no one cares because its friday night(weekend)
-
Jesse Gregory
(@jsi_greg) reported
@virginmedia is genuinely bloody awful. I would never recommend because we NEVER have telly and they NEVER ANSWER THEIR PHONES!
-
Gary Anderson
(@EKSteeler) reported
@virginmedia this is the 6th time today wifi had gone down. Seriously get it sorted 😡
-
Lep
(@xLepebble) reported
@virginmedia it went like 20 minutes ago, just been sat there watching some ronaldo lookalike shout suiii on tik tok live. back up now and will keep updating if it goes down again
-
Teganlea
(@Teganleaaa) reported
@virginmedia The problem is every single time I call I’m passed from department to department and spend over 4 hours on the phone. I don’t have that time available
-
Flip The Script Book
(@thenowschool) reported
@virginmedia Hi John, I moved address some years ago so the cable account is no longer active but the email address is. I managed to speak to an adviser today and was told the issue will hopefully be resolved by early next week or sooner - can you add any details? Thanks
-
Kieron Griffin
(@donnykebab1972) reported
@virginmedia @richardbranson Internet down again.
-
Jamie
(@DreamSnakes) reported
@virginmedia really are useless. Every week I have some sort of internet connection issue. Then they have the gall to charge people £240 cancellation if they move to an area not covered by virgin. @joelycett was right. Virgin Media are by far the worst for bad internet.