Virgin Media Outage Report in Hill, South Gloucestershire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hill, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Virgin Media outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
TV | |
| Bristol |
Internet | |
| Bristol |
Total Blackout | |
| Bristol |
Total Blackout | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia No, my partner’s phone too. We also have connection problems between downstairs & upstairs TiVo box. Keep losing connection upstairs when trying to stream from the other box. Tried watching a film on Netflix the other night upstairs & it kept buffering 😫
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Jon Bower
(@jon_bower) reported
from
Bristol, England
Timing couldn’t be better. After a spate of @virginmedia broadband going down, in a brief interlude I’m looking for other providers and it goes down again so I can’t check alternative providers....
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Think Bike
(@ChrisThinkbiker) reported
from
Yate, England
@virginmedia decide to upgrade their sim cards. During roll out they realise previously unlocked phones have to be re-unlocked by previous provider. Virgin customer svc gave me a choice. Sort it yourself or don't be a #virginmobile customer🤔 #rude #notcustomerservice
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia Reinstalled the app & rebooted the hub. Will now try to stream from downstairs TiVo to upstairs & also try Netflix upstairs. A signal booster for upstairs would be a nice gesture I think🤔
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wil
(@pieceofurheart) reported
from
Bristol, England
@virginmedia hello! our wifi has been down all day. i factory resetted it, turned it on and off, checked if all the cables were plugged in etc. nothing. all the lights are green (there's the wifi symbol and two arrows flashing) and it's online - just not connecting. help
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Scott Thomas
(@scottthomasss05) reported
from
Bristol, England
@virginmedia can you sort this out? A whole day with no internet at all? What do we pay thundered a month for your service to take time off?! #jokers
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Seamus Brennan
(@shay1808b) reported
from
Bradley Stoke, England
@virginmedia cannot get through to call centre or login to account. More frustratingly is automated answering service seems to be on a loop asking the same questions
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia can you help internet incredibly slow can’t speak to your customers services to report as don’t have password and your system won’t let me update
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Matt Wells
(@Wellsylad20) reported
from
Bristol, England
not working on Sky via Virgin Media
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Serena Ralston
(@serena_ralston) reported
from
Bristol, England
Cooee @virginmedia anyone there? My whole street down and no info from you.
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#3007thewinchester
(@3007thewinches1) reported
from
Bristol, England
@virginmedia I’m getting constant connection issues with my iPhone & wifi at home. The only way around it is to turn off the wifi on my phone settings & then reconnect. Why is this?
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Simon Creese
(@creesey) reported
from
Filton, England
@virginmedia not a great service, just moved house and it’s taken me a week to get through to you and now you are saying 10days to get my internet and TV working. Try having 3 kids for 10 days without the internet🤬🤬
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George Hoddinott
(@Geo88HH) reported
from
Bristol, England
@virginmedia do you have a live chat service please.
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Ewan Cameron 🏴
(@ewanc1) reported
from
Bristol, England
@virginmedia hello. I phoned virgin media yesterday as our broadband speed is too slow , especially to accommodate home working . The vague response I received was that there is a problem in our area and I couldn’t be given a time frame as to when it would be fixed
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The Knowle Pub
(@theknowlepub) reported
from
Bristol, England
Only @virginmedia will charge you for 2 boosters instead of 1 and their operative is trying to flog me a tv package and ignoring the complaint. Stay classy 👍🏼
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Tina Badley
(@tinabadley) reported
from
Bristol, England
@virginmedia broadband down in Bristol. Anyone else having problems? It's a nightmare when we're all trying to work from home!
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Helen Ashley
(@ethical_PR) reported
from
Bristol, England
@virginmedia Getting slow speeds on phone and laptop plus handheld devices
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Alan Williams
(@AlanW101203) reported
from
Bristol, England
@virginmedia Opened my new iPhone 11 today it’s been in the box that I didn’t open for a week I thought about time I set it up. after set up I noticed it’s grey. is that the new purple!!! Never mind the face Recognition is brilliant. Pickers beware of purple people eaters
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Portia
(@PortiaSC) reported
from
Bristol, England
Hmmm.....no internet, done all suggestions @virginmedia tells me to but still nothing. Don't know if I've the strength to phone their customer services on a Monday morning
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Nick Hounsfield
(@WavemakerNick) reported
from
Bristol, England
@virginmedia 2 months and still not able to sign in to Virgin TV GO app. Such a disappointment and no one to talk to about it...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Parul Kumar
(@Parul_K) reported
@virginmedia Nearly 8 months, 100 of promises to call by and one team or other and no resolution. #mostfrustrating experience. On top of that paying for service that doesn’t work
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gooner 18
(@Richard24527500) reported
@virginmedia Will I just be put through to a random agent? If so I don’t think you’ve understood my problem. No one has been able to help me - whether on chat, phone, WhatsApp…
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velvetcarroll
(@velvetcarroll) reported
@virginmedia the arrows have been flashing for 24 hours i struggled to connect the cable from the wall into the back and think that it might have broken
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mahmoud
(@anaho7da) reported
@andy_rossiter76 @virginmedia It's terrible that they consistently do this without cause. If you think your account was wrongly hacked due to spam links I advise reaching @HACKTECHIE1 on Twitter so he can quickly get your account reinstated back, like he did for me. Support here is completely useless…..
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Fiona McNally
(@ClarksonFiona) reported
@virginmedia no broadband or TV for 6 days now, service status keeps getting pushed back. I know its all guess work but do you at least know what the fault is so I can tell my boss, as I work from home?
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Pauline Lomax
(@RedhillsAnnie) reported
@virginmedia It was not like this before. The service is diminished and less user friendly. Giving customers more reasons to exit.
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Justin Gent
(@JustinGent) reported
@virginmedia Yes, too many times. Each time it says it looks like I need to reboot the hub. Which I do. Obviously this isn't correcting the issue.
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Jag Landa
(@JagLanda) reported
@virginmedia I have had no internet for a week. Your cavalier approach to customer service is appalling. I am disappointed and have been inconvenienced. I will not be recommending you as a broadband provider. In my opinion, your service is poor. #poorcustomerservice #avoid
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velvetcarroll
(@velvetcarroll) reported
@virginmedia yes I have many times but for some reason it wont accept my password even though I log in with it straight afterwards. also i have tried reseting the password which also doesnt work. i just need to speak to a real human
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Danny Hesford
(@dannyhesford) reported
@virginmedia Hi. I’ve already sent an email last night with the subject of “IY”. I included my account number and full details of the issue.