Virgin Media Outage Report in Highworth, Borough of Swindon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Highworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Highworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Highworth, Borough of Swindon, England
The most recent Virgin Media outage reports came from the following cities: Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Swindon |
Wi-fi | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Internet | |
| Swindon |
Phone | |
| Swindon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Highworth, England
Latest outage, problems and issue reports in Highworth and nearby locations:
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
Virgin media down so no Netflix today smh 😤
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harry pottle
(@harry_pottle) reported
from
Swindon, England
@virginmedia Your customer service needs addressing, issues with both broadband and TiVo, each time told to reboot the system with no effect, this has gone on long enough
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia Sorry you’ve just asked me if I’ve contacted your customer support team . How about you read the thread , yes over 5 hrs on the phone
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Janine Surridge
(@Janine3579) reported
from
Swindon, England
@richardbranson @virginmedia Removing my kids favourite channels under the Fun Bundle then asking me for extra money to return them. So disappointed. Will def be switching away sadly. Loyal customer gone😕
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia Still waiting for my complaint to be answered. Will not be holding my breath.
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gordon black
(@gblusher) reported
from
Swindon, England
@virginmedia As a longstanding loyal customer I would expect to be given the best deals without having to barter continuously with my provider. Thankfully there are plenty of alternatives.
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Daniel Williams
(@BottleShopDan) reported
from
Royal Wootton Bassett, England
@vmbusinesshelp @banihwah @vmbusiness What have had no service for 3 weeks and counting
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Natasha King
(@Natasha26854518) reported
from
Swindon, England
It’s funny how when you want to add something to @virginmedia they answer the phone within two minutes , when you want to down grade or cancel you your waiting for over 20 mins, then get put on hold again for god knows how long 😤😤😤
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Caroline Oates 🇪🇺
(@CarolineOates83) reported
from
Watchfield, England
@AntonyHumphreys @virginmedia Antony I’ve recently had a terrible experience with Virgin, I don’t recommend them! TV box is great but service was surprisingly 💩.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia No where as you can not supply a service, do not promote something you can not supply thank you
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Adam Jenkins
(@StageDoorAdam) reported
from
Swindon, England
Not had a chance to watch tonight's #DadsArmyTheLostEpisodes on @goldchannel thanks to a @virginmedia outage that, according to their website, should've been fixed 3 hours ago (thanks for that!), but I'm it was as good as the two that have gone before. An undoubted triumph!
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
Extremely disappointed with @virginmedia have gone back on their written word about my package. Been a customer for over 8 years and feel like I have been treated like dirt. I should get a complaint call within 7 days. I will not hold my breath. Shame on #virgin
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Joshua Cook
(@JoshuaCook2103) reported
from
Swindon, England
@virginmedia No I think it's an issue on your end. Rebooted multiple times and it's been on and off all morning.
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia I still have not heard anything about my complaint. I have also received a bill for a period after my contract has ended for services I will not use. I have been a customer for around 8 years and am not impressed at all.
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Robin Tremblin
(@hondarobin) reported
from
Swindon, England
@virginmedia what is happening with the tv go app. I want to watch something on my laptop and it just says service not available do we get a refund for the lack of service
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mandy jones
(@mandysatwit) reported
from
Witney, England
@virginmedia On hold 15 mins so far because I want to reduce my package, do you ever answer these calls or do I just cancel direct debit 😡
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Michael Bird 🇬🇧📸🏳️🌈 🏳️🌈🇧🇧🇧🇧🇧🇧🇧🇧
(@alpha_xphoto) reported
from
Swindon, England
@virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky
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Steven Pipe
(@PipeSteven) reported
from
Swindon, England
@virginmedia The complaint was made over the phone yesterday. I wanted to cancel but was told I needed to finish my contract and could only make request 30 days before the end. At that time I downgraded my contract, this was confirmed in writing. A few weeks later I requested cancellation
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Chris Watts
(@diddywatts) reported
from
Witney, England
@virginmedia It was changed by your team trying to compete with sky but could not match the like for like with sky so asked to be left as was till my notice period was up. Virgin have made this a very difficult transition and treated a loyal customer with utter contempt
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rob nelson
(@robertnelson82) reported
@virginmedia terrible service in the B74 area. Taking forever to repair, frustrations running high over Xmas with no streaming.
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Darren Humphries
(@DarrenHumphri12) reported
@virginmedia Are there still TV issues in Blackpool, tried to reboot but its gets so far and then stops .
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Joanne Shooter
(@JoanneShooter1) reported
@virginmedia @virginmedia. My bill is wring for the 5 consecutive month. How do I make a CEO complaint. Fed up of your poor service
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Raja Eswaran
(@rajamanit06) reported
@virginmedia Is their a personal message where you can tell me the exact status of the problems and when it will be resolved - it’s frustrating that we have to pay the bills without knowing when the issue will be sorted - it’s not fair
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Ben da Silva Grave
(@bjdasilvagrave) reported
@virginmedia my TV service has been out for 12 hours and according to myVirgin app and the website won't be fixed until 05/01/23 at 10:00 am. Hope there is going to be compensation otherwise seriously considering swapping to @SkyUK at the end of my contract.
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sparkleeyes
(@sparkleeyes13) reported
@virginmedia you should have more engineers on site to have this resolved by lunchtime this awful !!!!!!
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Maxie ☃️❄️🎄
(@maxie1068) reported
@Oscarmeg @virginmedia @OfficialPDC No TV channels FY4 area.....absolute joke, now saying will be 29th December before issue is fixed..No TV over Christmas!
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Robert Bird
(@BobMacBobFace) reported
@carlottajo1 @virginmedia Never had it never needed it.
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Taran
(@taran_s00) reported
@virginmedia useless wifi never ever works I swear
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paul samson
(@pa54mmo) reported
@RobLainton @virginmedia Can’t agree more. Appalling customer service