Virgin Media Outage Report in Halesworth, Suffolk, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Halesworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Halesworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Halesworth, England
Latest outage, problems and issue reports in Halesworth and nearby locations:
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Matt Carver
(@mattyc96) reported
from
Long Stratton, England
@virginmedia Any help on changing sky sports devices with virgin media the website the tv to site sends me to doesn’t work!!
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Grant Bartlett
(@GrantRBartlett) reported
from
Lowestoft, England
@RooRach @virginmedia @LozzaFox Assuming you have a mobile device and there is a signal in your area. 🤔
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Andy Coates
(@AndyWoodturner) reported
from
Beccles, England
@dunleavy138 @NOWTV @virginmedia I've never had virgin so can't really answer about them...but the NowTV box with Entertainment package seems to do for D. It has comedy, movies, Sky channels Etc., and it's no contract and far cheaper than alternatives.
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Andy Coates
(@AndyWoodturner) reported
from
Mutford, England
Just hearing that in a drive to retain accounts, VirginMedia has gone down on all their customers. It's a novel approach, and to be fair, more than BT ever did...and because Dave, in customer retention, had "cunning linguist" on his CV... #VirginMediaoutage
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Knight
(@MattKnight__) reported
.@virginmedia broadband connection so bad, having to rely on @VodafoneUK cellular connection this morning. Sigh 🙄
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Claire Ritchie
(@piepeoples) reported
@virginmedia We will use you temporarily as we have little choice, then we will be switching provider as soon as we can to find a more reliable service where advisors can be trusted.
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Thomas Clarke
(@weetamc) reported
@virginmedia Thanks for the quick reply. It related to a fabricated bill that you sent to a debt collection company. compensation was agreed but has never been sent. I have emailed case mgr but last reply was 13/7.
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Charlotte Churchman
(@Charlot84689217) reported
@virginmedia internet has been down in NG7 for an hour now. I rely on internet for my work from home. Please can you update as it says next update due 3pm
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MikeDevers
(@MikeDevers) reported
@virginmedia just spent 75 mins on the phone bounced between your moving team, your billing team, your technical team and your faults team. Everyone saying the problem sits elsewhere. What kind of #customerservice is this? All I have done is moved house and I can no longer login
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chloe clayton🦋
(@chloeclayton7) reported
Wow absolute shock virgin media is down again x are they joking
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Sparky
(@Madmagsparky) reported
@virginmedia No problem will do 👍
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Mark Bingley 💙
(@bingley11) reported
@virginmedia They tell me it requires an engineer, then change there mind and tell me its a fault your end and you will fix it
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derv ✨
(@deirbhiIe) reported
@virginmedia Out and look at the router is also terrible customer service
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Thomas Clarke
(@weetamc) reported
@virginmedia don’t want to make a public complaint however I’ve had an ongoing complaint since March.Two resolutions have been agreed but never materialised and ‘case manager’ has stopped responding.Please DM so we can rectify or issue a deadlock letter so I can escalate to CISAS