Virgin Media

Virgin Media Outage Report in Fakenham, Norfolk, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Fakenham come from postal codes NR21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fakenham, Norfolk, England 08/24/2025 07:25

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham Total Blackout
United KingdomHolt Total Blackout
United KingdomLyng Phone
United KingdomEast Dereham E-mail
United KingdomNorfolk Total Blackout
United KingdomNorfolk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • jamie_obrien Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Dereham, England

    @virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FrTedCrilly Mark Reilly (@FrTedCrilly) reported from Old Windsor, England

    @virginmedia 15mins and counting trying get through to report a fault. Service has patchy at best, customer service dire #time to switch

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    @virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.

  • DrWonkenstein 🏴󠁧󠁢󠁥󠁮󠁧󠁿Angus🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@DrWonkenstein) reported from Burwell, England

    @virginmedia Yes I am, connected to the internet but it barely works and when it does is slow, download speed is 3mbps when it’s normally like 60

  • johnr_jo Roland Rat (@johnr_jo) reported from Leeds, England

    @virginmedia @luke11campbell @VasylLomachenko Unlike your customer services. Which is dreadful

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Maesteg, Wales

    @vmbusinesshelp @luhbreton @vmbusiness We are on 18 days of no internet or service.. so I feel you

  • JTaylor69 Jordan Taylor 🎗️ (@JTaylor69) reported from Madeley, England

    @EE Hi Mark. In the last few months, signal has been on and off like a yoyo, with total downtime last week which made working from home difficult. @virginmedia also died too, so wasn't a great day 😅 Other half uses Voxi and had no issues with connectivity.

  • KieranPolls Kieran (@KieranPolls) reported from Cardiff, Wales

    @virginmedia Actually, I’m done. Issues resolved but if this is how good your customer service journey gets, I’m cancelling my services.

  • DagsJT Darren Thomas (@DagsJT) reported from Warrington, England

    30 mins on hold to @virginmedia so far. Absolutely awful customer service. Again.

  • jedimaster1982 Paul E (@jedimaster1982) reported from Derbyshire, England

    Annoying intermittent BB and TV loss of service in the Derby area by @virginmedia at the moment.

  • Hywel79 Hywel (@Hywel79) reported from Swansea, Wales

    You'd think when @virginmedia sent out a new router it'd be one that works better than the old one, apparently not though, this ones shite as well. 3 days in a row, three seemingly random bouts of just not working