Virgin Media

Virgin Media Outage Report in Fakenham, Norfolk, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Fakenham, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Fakenham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Fakenham, Norfolk, England 10/08/2025 19:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Fakenham, Norfolk, England

The most recent Virgin Media outage reports came from the following cities: Fakenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFakenham Total Blackout
United KingdomHolt Total Blackout
United KingdomLyng Phone
United KingdomEast Dereham E-mail
United KingdomNorfolk Total Blackout
United KingdomNorfolk Internet

Community Discussion

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Virgin Media Issues Reports Near Fakenham, England

Latest outage, problems and issue reports in Fakenham and nearby locations:

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia Yes I called back after another 30mins, apparently I have to wait another 48hrs, due to a mistake or issue with your systems, not impressed...

  • GetYourWingsUK GetYourWings.co.uk (@GetYourWingsUK) reported from Gayton, England

    @virginmedia that time when your Virgin mobile has be out for over 24hrs and the support manager is to call you back within 60mins, and that was 90mins! This is not great service 😢

  • RonofReepham Ron Luton-Brown 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@RonofReepham) reported from Reepham, England

    @JonDev6 @virginmedia @VirginMediaIE My Mother has the same problem in South Yorkshire. She's changing

  • jamie_obrien Jamie O'Brien 🤫🤓🤯 (@jamie_obrien) reported from Dereham, England

    @virginmedia I still think you charge extortionate fees, first of all charging fees like a new customer and restarting a contract when you move and are still using Virgin and then £240 when through no fault of mine you don't cover my new property #ripoffmerchants

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robert89__ Robert (@robert89__) reported

    @virginmedia P or I as both look bad

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia Nope, sorry, you haven't read the messages properly. We haven't got an engineer booked because the messages we were TWICE told we would receive never arrived. So can you have someone contact me directly so we can at least do that?

  • ShamQ_ Sham Q (@ShamQ_) reported

    @virginmedia I’m not being billed and I don’t want to even begin with virgin. They are saying we can’t cancel because you’re not live yet. Now I want to take advantage of an offer I’ve got elsewhere but I can’t because they won’t tell me what’s going on with my order

  • MRobinson90 Michael J Robinson (@MRobinson90) reported

    @virginmedia can someone please call me back? Been on hold for 1 hour and then finally connected and then your colleague disappeared. Please help?

  • robert89__ Robert (@robert89__) reported

    @virginmedia Yes been no change since day 1 but the quality is awful

  • AnEnglishMuffn Jack Ryan (@AnEnglishMuffn) reported

    @virginmedia Hi ZR, I've already made a complaint, the number is C-2711202045 if you'd like to take a look yourself

  • LiamSG15 Liam George (@LiamSG15) reported

    @virginmedia It has taken 2 of us almost an entire day to get close to booking someone to come from @virginmedia and resolve an issue which has come from your end. Can you see how ludicrous that is? My flatmate was twice told he would be sent a text by your team and he has received nothing.

  • llyrwilliams93 Llŷr Williams 🎗 (@llyrwilliams93) reported

    @virginmedia Finally got through to someone, who assured me a manager would call me back within 2 days. It's been 2 weeks, still no phone call. When people who have just signed a contract with you call to report an issue, we expect it to be taken seriously.

  • woodborobarmpot Dan The Barmpot #KBF (@woodborobarmpot) reported

    For a communications company, @virginmedia seem extremely reluctant to communicate. They take your money but can't be arsed to publish an email or postal address. Charlatans blaming Covid as an excuse for extremely poor service. DIRECT DEBITS STOPPED. Collect your bits!

  • dxodato Noah 🌹✊ (@dxodato) reported

    wifi has been down in my house since i woke up i hate @virginmedia from the bottom of my heart