Virgin Media outages and service status in Cricklade, England

Problems in the last 24 hours in Cricklade, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cricklade, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Cricklade, England

The most recent Virgin Media outage reports came from the following cities: Swindon.

City	Problem Type	Report Time
Swindon	Internet	13 hours ago
Swindon	Internet	8 days ago
Swindon	TV	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Cricklade, England

Latest outage, problems and issue reports in Cricklade and nearby locations:

• 
  Steve Bowen (@Bowen660) reported 39 seconds ago from Swindon, England

  @virginmedia I’ve called 5 times and on average takes me 15 minutes of my time to discuss and it never gets resolved. And you just charged me £135 for the last month of having 1/2 of a service.

• 
  Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported 5 minutes ago from Swindon, England

  @virginmedia No where as you can not supply a service, do not promote something you can not supply thank you

• 
  CarlMcCulloch (@CarlMcCulloch) reported 6 minutes ago from Swindon, England

  I’ve recently switched from @virginmedia to @skytv and it has to be the WORST decision ever. So many connectivity problems, dropping network on the Q Mini boxes all the time. Absolute ****!

• 
  Benjy (@BenjyRobinson09) reported 7 minutes ago from Swindon, England

  @virginmedia your online chat, and customer service is utter shite

• 
  Prelovedbugz (@prelovedbugz) reported 7 minutes ago from Swindon, England

  @virginmedia no service in swindon. What a joke

• 
  Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported 8 minutes ago from Swindon, England

  @virginmedia you have just installed cable in our courtyard I can not talk to anyone, you never reply, think I will upgrade my sky

• 
  🇺🇦 JOHNNY BOY aka Airborne Paddy 🇺🇦 (@Airborne_paddy) reported 10 minutes ago from Swindon, England

  Stay away from @virginmedia My broadband has been problematic since the 13th Oct and was advised of an outage! However won't be fixed until 20th Oct. 7 days!! Bet they will still try and take the full payment from my account! #virginmedia #virginmediadown

• 
  Paul French (@pfrench711) reported 12 minutes ago from Swindon, England

  @virginmedia we are moving house next week and you don’t provide service at our new address. Impossible to contact you to end contract via website or phone. Please get in touch ASAP. Only option at the moment is to cancel DD

• 
  Woody Harrison (@woodythemover) reported 15 minutes ago from Carterton, England

  @stephcassidy56 @virginmedia @skytv Ouch, not good, hopefully they will try to help

• 
  SParker (@HebbyGold) reported 24 minutes ago from Swindon, England

  @virginmedia live chat frozen on app and site plus all help buttons going to a bad connection page. Can you tell me how to cancel my account please? Thanks.

• 
  Matt Rogers (@mattrogers9) reported 26 minutes ago from Swindon, England

  @vmbusiness have you got any temporary jobs to help@keep your networks running in these difficult times. Looking for something to tie me over

• 
  Janice Bardwell🌻🇺🇦 (@janice_bardwell) reported 41 minutes ago from Royal Wootton Bassett, England

  @virginmedia how do I get some action on the poor broadband and useless intermittent WiFi I am getting,despite paying you a fortune . On going issue.Tried bot chat and email, no answer on phone. Computer tech says our router is ancient. Can’t move position as on short wire.

• 
  Michael Bird 🇬🇧📸🏳️‍🌈 🏳️‍🌈🇧🇧🇧🇧🇧🇧🇧🇧 (@alpha_xphoto) reported 44 minutes ago from Swindon, England

  @virginmedia Thank you to Stuart and Simon also a nother nice guy I didn’t know his name, in Swindon for installing my new tv,broadband and phone, they had many problems and overcame them, had to go away then came back at 6pm to install, thank you guys you did a great job

• 
  Steven Pipe (@PipeSteven) reported 47 minutes ago from Swindon, England

  @virginmedia My service agreement ends on 10th July 2019. I do not expect the service to work past this date and hope a final statement will be prepared shortly after 10th July.

• 
  Russ (@Mr_Stage) reported 47 minutes ago from Cirencester, England

  @JustinMMcGee @STEcopywriting @virginmedia Beat me to it. I play hoping network connectivity doesn’t come back.

• 
  🌺 Sarah Louise Ayres 🌺 (@sayres87) reported 49 minutes ago from Swindon, England

  @virginmedia They can’t help me via webcast needs to go through your retentions team and has to be by phone which is the problem!!

• 
  Jonathan Ellis (@jonstfc) reported 54 minutes ago from Swindon, England

  @virginmedia can you tell me if there's an issue in the SN3 area of Swindon.

• 
  🌺 Sarah Louise Ayres 🌺 (@sayres87) reported 56 minutes ago from Swindon, England

  @virginmedia disgusted with the customer service from virgin media. My Nan is 80 years old and is trying to get a PUK code to keep her phone number and your staff hung up on her because she couldn’t remember her password!!!

• 
  astronomical reg (@kurtsamp) reported 57 minutes ago from Swindon, England

  @virginmedia no internet sn3 wtf

• 
  Jay Marshman (@JamieMarshman12) reported 58 minutes ago from Swindon, England

  @virginmedia are a complete joke of a company. Been trying for months to speak to someone regarding a latency issue no one in there tech support has a clue and the call always gets disconnected. Now apparently my account is suspended due to non payment yet that’s not due until

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gavin Lee (@Gav288) reported 5 minutes ago

  @virginmedia thanks for replying. You have been no help, absolute shambles of a company.

• 
  Duncan P⭐️⭐️ (@duncanpemberton) reported 10 minutes ago

  @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

• 
  Råêl (@Rael571) reported 11 minutes ago

  @SisterWalburga I can see it from the biog. link - but I’m an EE customer rather than Sky or Virgin Media, so maybe it doesn’t count for the purpose of the question…

• 
  Kevin (@TheDoctorMagic) reported 12 minutes ago

  @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

• 
  🐺 (@stefan655) reported 16 minutes ago

  @virginmedia I've just had one of the worst customer service experiences I've ever encountered over the phone. The representative I spoke to today was incredibly rude, dismissive, and unhelpful throughout the call!

• 
  Serenity Solo Studios (@SerenitySoloDev) reported 19 minutes ago

  Virgin Media may have the best broadband speeds for me, but lying salesmen and Virgins policies really has me thinking about cancelling during this cooldown period. I was told 1000mbps was the maximum speed here. I found out it was 2000mbps. I tried to change as I was unaware of this at the time, due to what the saleman told me, but they wanted to charge me £88 per month or so for the 2gb package when the 1gb only costs £33 per month. Even though the website says £55 per month for the 2gb package. I then asked about the upload spped matching the download speed. At first, I was told this was a different package, not an addon, so it would cost £88 per month in total. What? I then threatened to leave and rejoin with a new package as I was in the cooling off period. I was then told this was an addon for £6 per month. They can't change anything on my package though apparently. It now has to be sent to another team to check through this and I have to wait 5-10 days. This is the most confusing company I have ever dealt with. When joining Sky, I could change my package at any time and still be given the in contract discount. Sky may have slower speeds, but @Virgin have to have to the worst policies that kind of makes me regret changing over. If they say I still have to pay almost triple the cost, I may just take the loss of the broadband speed and move back over to Sky. Virgin are trying to rip me off as their sales representative who came to the door and sold me the package never gave the full information to me and said 1gb was their highest package they had for my area.

• 
  The Hodge-Cast Podcast (@Hodge_Cast) reported 19 minutes ago

  @DAZNBoxing I can safely say, I will never be purchasing a PPV from your service again. Nearly 15mins of a blank screen for a PPV - I realise technical issues happen and it’s live, but to make no attempt to to fix this problem in a timely manor is a farce. @virginmedia I’ll be cancelling my subscription with yourself also, if I don’t receive a refund. Unacceptable!

• 
  Gloucester Glass (@gloucesterglass) reported 20 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Dr Laura Jenkins (@LauraJks2015) reported 21 minutes ago

  @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

• 
  Shando (@Jinky1967John) reported 21 minutes ago

  @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins