Virgin Media Outage Report in Honeybourne, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Honeybourne, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honeybourne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Honeybourne, England
Latest outage, problems and issue reports in Honeybourne and nearby locations:
-
just-auto.com
(@justauto) reported
from
Stratford-upon-Avon, England
Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.
-
Sarah Godfrey
(@Sarah_E_Godfrey) reported
from
Bishop's Cleeve, England
@virginmedia hi there, our hub 3 constantly has a red light on suggesting it’s overheating but it’s on the floor, uncovered, out of sunlight and not near anything else. Also have connection issues - have tried to fix using link but says I’m not at my address. I am. Thanks.
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
Oh for goodness sake. On another #passmearound call with @virginmedia again. #ffs Sort out your customer service - no one knows what they are doing. STILL HOLDING FOR NEXT DEPARTMENT
-
Sunhita Ing
(@isunhita) reported
from
Stratford-upon-Avon, England
@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
-
Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
-
David Charlton
(@David_Charlton1) reported
from
Stratford-upon-Avon, England
@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
We are having a #duvetday with #mrbean unless @virginmedia can help me out with a decent #Christmasfilm
-
CityGroundShelfSide
(@CityGroundShelf) reported
from
Wellesbourne Mountford, England
@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
-
John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Every call I make I can barely hear the other person. Happens all the time. Poor reception constantly . Because you align to Vodafone they’re hopeless round here .
-
John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia No issues but as I said it’s Vodafone they’re well known for being rubbish round here .
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
Just got hung up again by the customer retentions team @virginmedia great job your doing
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
-
John Pickup
(@john_glos) reported
from
Bishop's Cleeve, England
@virginmedia Sadly no upgrades. Shame as my broadband etc I’ve been with for 26 years with few issues
-
Rachel Carr
(@Rugbymadboxer) reported
from
Bishop's Cleeve, England
@virginmedia Hi I did check and there was nothing listed. Also checked the VM app which also stated that there were no known issues. The loss of intermittent connectivity is also an issue but I understand that this is the problem with a Hub 3.
-
Cllr Jason Fojtik
(@JasonFojtik) reported
from
Stratford-upon-Avon, England
@virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !
-
navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!
-
Shmonkey Shmonks
(@shmonkeyshmonks) reported
from
Stratford-upon-Avon, England
@ESO_Danny @virginmedia What a quality service!! I must cancel my provider immediately and sign up to Virgin, I've got £45 in my savings account, so happy days 😁
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dabodieh
(@dabodieh) reported
@virginmedia - Can an existing customer who is OOC (Out of Contract) take on an new customer deal?
-
JayGecko
(@djjonbradley) reported
@virginmedia It’s down again
-
Alex Starritt
(@StarrittAlex) reported
@virginmedia @djjonbradley I've run all the checks and diagnostics. In the end it said VM needed to send an engineer. But given it's not just me, I guess this is an area problem. Could you give us some information about what's going on?
-
Jawad
(@Jawad08368431) reported
@virginmedia has the worst customer service ever. I have several complaints open and they are refusing to provide an deadlock letter even though it has been well over 8 weeks. Anyway I am now trying to arrange for cancellation of my account on the 17th February 2022 which it 1/2
-
Digby Lewis
(@dtuned) reported
It's impossible to get through to @virginmedia technical support this week. 45 mins on hold yesterday, same again today. Rubbish customer experience. At least change up the hold music. 🙉
-
Fabio Dos Santos
(@fabiortsantos) reported
@virginmedia What is DPA? Last time i called refacing this issue they said Virgin said they wanted to speak to mum and she was the one that had to spell security word numbers, etc. I’m regards to your second question I’ll repeat over again:
-
B'Mouth Cycleworks
(@bcycleworks) reported
@vmbusiness what a shower. On hold for 30 mins then cut off! No answer on text service for 36 hours. Has everyone gone home for the weekend? No broadband in my business for 36 hours!
-
Andy Lyon
(@Nearlydown) reported
@virginmedia I work in Software Testing if you want to hire me to help test your services then my rate is £50/hr.
-
Mal B
(@Hera_314) reported
@virginmedia no issues with my network streaming on Netflix resume after few days. fuzzy picture is an intermittent one. so difficult to pinpoint issue.
-
Jamie Williamson
(@Classiikz) reported
@virginmedia I had had complete loss of service 7 times in the last 7 days, every evening