Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Broadway, Royal Leamington Spa and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
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| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Steve Walters
(@SteveWa13630733) reported
from
Birmingham, England
@virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?
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Sunhita Ing
(@isunhita) reported
from
Stratford-upon-Avon, England
@virginmedia really appalled with our experience as a new customer (15years with previous supplier). Mix ups with installation. Overcharged. Waiting in for installers not turning up. Closing of a complaint that was escalated. Chasing. No resolution. Want to leave already!
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
@virginmedia I’ve been trying that since May!!!!! Just get pushed to different departments... no one helping... will you help?
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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JustAsh
(@AshTuxy) reported
from
Birmingham, England
Now is not a good time for @virginmedia to go down 😑
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James Suman
(@JamesSuman) reported
from
Royal Leamington Spa, England
@LPBarbe @virginmedia I just had the exact same problem! 😤
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Made By Young People
(@mdebyoungpeople) reported
from
Birmingham, England
I’ve just spoken to 3 people in last 35 mins... then been cut off AGAIN #virginmedia #useless WILL YOU PLS HELP?
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Caroline
(@kittykaz13) reported
from
Birmingham, England
Trying to sign in to my @virginmedia account and I either get a message saying the page timed out or it says that the page can only be accessed by the primary user, WHICH IS ME!!!!! 😤🤯🤯🤯
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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AM.
(@whatsyourtwitta) reported
from
Birmingham, England
Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samantha Taylor
(@Samanth13004356) reported
@IssieAtch Definitely. I think I feel a cancellation of some channels coming on. Sorry BT Sport. If I can't access your app as a virgin media customer I'm not willing to pay the fee. Maybe amazon will pick it up... hopefully.
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HELP ME RAISE £90 TODAY!!
(@negznagz) reported
So virgin media wanted to charge us £52 a month for broadband to which I said NO & cancelled our contract. I just got an email to say “thank you for going ahead with your new package of £22 monthly bundle”. Well that’s not too bad but seriously, without my permission ???
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Richard
(@RichardAMETEK) reported
@virginmedia I should not have to use this service again you are not looking at the bigger picture New customer as of this morning and your customer support is shocking the worst I have experienced
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Smiler
(@MissySmiler) reported
@virginmedia Previous complaint ref which was open since December 2020 however closed without notification C-220321293 @Ofcom @virginmedia
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Ann | I love you Lucifer ❤️
(@AnnCarters) reported
Really beginning to think choosing virgin media for my broadband was a mistake, if I can’t even get them to install it how will it look when I’m already a customer?
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Sarah ✨
(@sarah_fender) reported
@virginmedia Hi, I have done. The connection upstairs is poor - it suggested we can pay extra each month for a booster which I don’t think should be needed?
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Rob Amor
(@RobAmor84) reported
@virginmedia There isn't, however, I've literally just had a text to say engineer visit is suspended as you're now investigating a network issue. N/w go down, I get that, but the My Service Status needs to be better. There's clearly an issue, yet didn't acknowledge there was when I ran test
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Joe
(@JoeThistle84) reported
@virginmedia Need a new coax cable plus the hub 3 red light is constant been through all the processes online , no help,
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Luketh
(@Luketh13ttv) reported
from
Heanor and Loscoe, England
@virginmedia I've clicked the link, logged in, and apparently there's no network issue... So how do you explain the issues I've had throughout today?
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mmf
(@momofanny3) reported
@virginmedia It’s no use, keep asking enter character, password or something. Why set many barriers to reach u? How can I cancel the service? U delay the installation date without my consent!!! No contact method, cut my call!!! What a company!!!