Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (33%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Broadway, Royal Leamington Spa, Kenilworth, Warwick and Banbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Broadway |
Total Blackout | |
| Birmingham |
TV |
Community Discussion
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Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia yet again last night and now this morning your service is t working despite the large amount we pay you every month. The two of us work from home - you are costing us business. If you can’t provide a decent consistency service then admit it and we’ll change provider
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia If these pods don’t work, I’ll back with more reasons for why people should avoid using your rubbish service. It’s pathetic really that I have to come on Twitter to do this for you to be bothered just because of reputation. Disgraceful
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia Would it be ok to not just send me the same message each time but tell me how you’re going to make sure the service what it should be? Both my wife and my work is utterly dependent on good internet access
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia I’ve been having issues with my wifi since I got it last year and now we’ve been talked into getting a “pod” for an extra £5 p/m only for the guy to say it still doesn’t guarantee wifi speed. Whatever you lot are smoking please quit.
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
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Shannon Johnson
(@shannxnj) reported
from
Birmingham, England
Tried to submit a complaint form to get in touch as your team have been so slow in responding. How can I get this resolved? @virginmedia
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Steven 'STIG' Jones
(@stevejones88) reported
from
Birmingham, England
@virginmedia after 3.5hrs on the phone to your teams in every country from around the world today with horrendous customer service, can I get a phone number for a manager or complaints department in ENGLAND. Already filed complaint with communications ombudsman for Ofcom.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia That’s not what my issue is. WHY IS THE INTERNET SO INCONSISTENT??? - and threatening to charge a £240 to cancel the contract for wifi that does work is very poor customer service!
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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Tim Evans
(@TimEvans1503) reported
from
Birmingham, England
@virginmedia big thanks for your rubbish service that meant I dropped out of giving a lecture part way through - we pay a small fortune and expect decent service
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
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Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
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Adwoa Agyeiwaa
(@tweet_estaa) reported
from
Birmingham, England
@virginmedia They said they’ve run diagnostics and found no issues so basically I’m making it up in my head ???? Tbh this is terrible and a waste of time paying my bill
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul ☕️🌻🌍🌱🌈🌨☀️🇪🇺
(@Towherenow) reported
@virginmedia Thank you. I've sent a cancellation of service notice to the number you supplied. Today the TV box is slow and very jittery, despite restarting. The internet still dropping out too.
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@sourcingstewart
(@SGHarber46) reported
@JayJohnson26_ @virginmedia Same here for 3 weeks a bloody nightmare wtf and the football is on today gutted I can’t watch it , pubs closed so that’s a no as well compensation I think virgin will be getting a big bill for Christmas
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Ben Pindar
(@BenjaminPindar) reported
@virginmedia Unfortunately it is still down today, I'm using my mobile data to connect to the internet. I have tried restarting the router but the connection won't restart
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@sourcingstewart
(@SGHarber46) reported
@Mongoose99A @virginmedia You will be lucky or receive an email , I’ve sent 4 emails to customer service and complaints and the CEO @schuler_lutz still no reply over last 3 weeks we have holes in our newly painted hallway walls due to shoddy workmanship that should not of been done
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Derek Harley
(@DerekHarley) reported
@virginmedia I have three separate contracts now on my VM. All different. None properly reflect the Ultimate Oomph bundle that includes 2x V6 for £111 & that was my initial complaint. I’ve called various numbers and either get a message saying call centres are closed or a 1 hour wait.
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Andrew Molodoi
(@idrewdoughnut) reported
@virginmedia Do you understand what the problem is?
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kevin young
(@Kyoung1701Kevin) reported
@virginmedia my router is very slow can’t get through on phone or on website
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jgoldingay
(@jgoldingay) reported
@virginmedia Well it just keeps saying that TV has a problem, but it's broadband primarily. I've got an engineer coming out on Tuesday. See what he says first. The mobile signal we get here has also dropped significantly. Have to be in the lounge to get signal!
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@sourcingstewart
(@SGHarber46) reported
@toebag @virginmedia Bless well if with virgin good luck getting a decent hotspot signal
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samzarkava
(@samzarkava) reported
@virginmedia I’m trying to call this number also it’s saying we’re sorry voice recording not working this number . I’m really fed up with virgin. can I cancel my contract it’s been 2 weeks only I’m facing lots issues