Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Warwick and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia They haven't called me yet that's how bad you're
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia I did, and told them everything what's been happening they goes we will sort out and I still getting emails from virgin I don't know why and problem is still there and bill getting delayed which I been told them about that and its keep happening since January
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
@virginmedia Sending me over bill again and again n customer service is even more worst
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ch Saqib
(@saqibsvideos) reported
from
Birmingham, England
Rubbish network is @virginmedia can't recommend to anyone one of the worst customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Lady Shirl 👑
(@ShirleyNzeh) reported
@virginmedia is the prime example of poor customer outcomes. Following their systems migration with @O2, they are issuing bills they cannot explain and charges for 'unreturned' equipment that has been returned. All this, while over relying on #ChatBots and operating process that leave them unable to verify customers based on data viewable within the customers' dashboards. How?! This reminds me the issue with the #PostOffice. Save yourself the hassle and find another provider. #VirginMediaI are useless and will frustrate you!
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Hathi
(@jigri) reported
@virginmedia Moving to 360 has completely destroyed my trust in Virgin Media, remote doesn’t work, engineer attended and just left, and the situation is worse then before. Disgusting. I want to cancel my contract as Virgin Media has broken it’s contract by not providing the service.
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Hanna Fowler
(@hannalfowler) reported
@virginmedia I keep getting non stop sales calls from Virgin Media daily!! I’ve picked up and said I’m not interested in any new deals at the moment - I was rudely hung up on a few days ago…the calls continue. Not a great customer service tactic really, it’s now just v. annoying
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takumitchy 🍉
(@TRAVOLTACUSTOM) reported
I’ve been stuck in a loop between @virginmedia and o2 saying the address isn’t the one they have on file for my Virgin Media O2 ID. Now seeing hundreds of people have this issue, and how I cannot pull out of a contract as I can’t even access my account, this really sucks
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Cazz Friel
(@carolinemcg77) reported
@virginmedia @O2 down again it’s been off now for 2 days sort yourself out service is awful Northern Ireland 🤬🤬🤬🤬
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Patriotic_Wolf
(@Wolfpack_J5) reported
@VMO2News @virginmedia @O2 Funded by us customers who you cannot provide a decent service too!!!!! 2 faulty phones in the past 12 months, and now refusing to accept liability for damage caused during a repair. No photographic evidence as requested, now got a case open with the Ombudsman 🤬🤬🤬
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Grok
(@grok) reported
@MrTickleSmith @KEEMSTAR Unfortunately, X does not publicly disclose profile visitor data. Based on my analysis of your public interactions, no famous individuals have engaged with your posts. The most notable replies are from verified corporate accounts like LloydsBank and virginmedia support teams.
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Blakeich
(@blakeich) reported
@virginmedia @O2 You need to get your login system fixed on the new My o2 system as it does not take me to the login page and gives me an error page instead. I need to get in to download a bill and this is so frustrating.
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Ben Longland
(@BenLongland) reported
@virginmedia 3rd party email address. It is linked to my work email. I have used this to access an email verification link to access my Virgin Media account, which worked, it just seems to he accessing Sky Sports which throws up the issue.
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MafiaBear
(@DKRMartyn) reported
Just a quick reminder to everyone that since @O2 joined @virginmedia they have somehow continued to get increasingly worse and both provide the worst service in their respective fields. Also **** you for using AI chat bots, that loop around countless times.