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Virgin Media

Virgin Media outages and service status in Wellesbourne Mountford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wellesbourne Mountford, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 14, 12:53 PM GMT+1.
  • 50% TV (50%)
  • 38% Internet (38%)
  • 13% Total Blackout (13%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wellesbourne Mountford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wellesbourne Mountford, England

The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Kenilworth, Warwick, and Banbury.

CityProblem TypeReport Time
Royal Leamington Spa TV 2 days ago

Nearby cities with recent reports

Royal Leamington Spa

4 recent signals

2 days ago
Kenilworth

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wellesbourne Mountford, England

Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:

  • Samsmilew
    Samantha Worrall (@Samsmilew) reported from Warwickshire, England

    @virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?

  • 8a1rd
    gary baird (@8a1rd) reported from Whitnash, England

    @virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!

  • markharper86
    Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service

  • JamesHar16
    James 🌲🌳 (@JamesHar16) reported from Royal Leamington Spa, England

    @iantivey @virginmedia Never going back

  • AlexWelsby
    Alex Welsby (@AlexWelsby) reported from Warwickshire, England

    @virginmedia Still unable to get through and cancel. Please can you fulfill this request online

  • A7ESK
    Edward King (@A7ESK) reported from Cubbington, England

    @virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .

  • james_h_kerr
    James Kerr (@james_h_kerr) reported from Studley, England

    @KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.

  • 0_ashfield
    navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    Just got hung up again by the customer retentions team @virginmedia great job your doing

  • oftherain
    Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England

    @virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.

  • David_Charlton1
    David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England

    @virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.

  • kathryn_daniels
    Kathryn Daniels (@kathryn_daniels) reported from Warwickshire, England

    Ah wonderful and now @virginmedia has gone down

  • Samsmilew
    Samantha Worrall (@Samsmilew) reported from Warwickshire, England

    @virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?

  • iCraigt
    Craig📱 (@iCraigt) reported from Kenilworth, England

    @virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.

  • kathryn_daniels
    Kathryn Daniels (@kathryn_daniels) reported from Warwickshire, England

    @GillsKent30 @virginmedia Bloody charming! Comes to something when their homepage is down too

  • Mr_Howson
    Mr_Howson (@Mr_Howson) reported from Banbury, England

    @TeachAllAboutIT @virginmedia @ThreeUK @virginmedia you’re an embarrassment. I’ve seen how little response @TeachAllAboutIT have had from you - letting down keyworkersnat this time is not ok.

  • Humawhitehouse
    Humour🌸 (@Humawhitehouse) reported from Royal Leamington Spa, England

    @virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?

  • patchpartridge
    Ian Patch Partridge (@patchpartridge) reported from Whitnash, England

    @virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months

  • oftherain
    Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England

    @virginmedia I have now emailed your CEO laying out the complaint in further detail.

  • BeproudLGBTQ22
    Auntie June Acts of Kindness 2019 (@BeproudLGBTQ22) reported from Warwickshire, England

    @therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • nataliewhittle6
    Natalie Whittle ⭐⭐ (@nataliewhittle6) reported

    @virginmedia Itv1 still not working any ideas when it will be up and running again

  • tkly57
    Ted (@tkly57) reported

    @virginmedia This has been going on since Thursday morning! Can't get through to anyone. Yet another breakdown in service and failure to communicate from a "communications" company. 🫢Definitely time to review with whom I have my contract. 🤔

  • BinghamBloke
    Mark Richardson (@BinghamBloke) reported

    @virginmedia Any chance of getting ITV1 back anytime soon? 2 boxes still not working properly 24 hours later

  • jayneycee
    Jayne Catherall (@jayneycee) reported

    @virginmedia This is why we left you and went with @skytv as your service had become so unreliable

  • rebeccaann1989
    rebecca ann jarvis (@rebeccaann1989) reported

    @O2 hi is there a reason why I keep getting asked to link a virgin media account to use my o2 account when all I want to do is use my rewards towards my data bundle next month, neither of the apps will just let me use my phone number to login and use my rewards

  • dollynoocat
    Dollynoocat (@dollynoocat) reported

    @virginmedia eh obviously I did that and went through the torment of trying to reconnect. Still not working. Then the internet went down for a number of hours. Contract up for renewal shortly. 🤔

  • IHTP67
    Anne Davis (@IHTP67) reported

    @Virgin @virginmedia can you please update customers on current outage ongoing for 48hrs. Parents cannot get through due to long wait times. This is an unacceptable situation. Please advise all customers regardless of whether they have been able to report it.

  • VespaPX12570
    MOT ALAW (@VespaPX12570) reported

    @virginmedia This is still not working? Its been nearly 12 hours since it went off?

  • RHawkins05
    Richard (@RHawkins05) reported

    @virginmedia it's now getting beyond a joke, 3 days now without TV, and when you call all you get is "our engineers are working on the issue". Not good enough service

  • smevergance
    Stuart Mills (@smevergance) reported

    Received letter from @virginmedia saying my bill was going to DOUBLE from June. My services have not changed. An increase of over 100% is just ridiculous! Tried to call VM but after 30 mins of waiting in the call queue I gave up. guessing that lots of people are calling to cancel