Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Wi-fi | |
| Birmingham |
Community Discussion
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Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Adam
(@brumadam) reported
from
Birmingham, England
@virginmedia hi, since we’ve upgraded to 1gb and hub 4 we’ve had problems connecting @Tesla M3 to WiFi. Advised the Plume mesh might fix it and we can receive FOC but been out of stock all year it seems. Any idea when they might be back in stock to try and fix our issues please?
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia so how many times do i need to contact customer support about my router to be eligible for a new one ?
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Tara-Louise Swann
(@SwannTara) reported
from
Birmingham, England
@virginmedia for 3 days now after 9pm internet keeps dropping, keep having to reset the hub 4 in the last hour it has occurred 4 times, run tests no issues in the area apparently yet on local fb group loads of people having same issue in B24 Birmingham !
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@ThreeUKSupport hi. My mobile number starts with 07305. It originally was issued by @virginmedia. I’ve had some companies try to call me (including the landline where I work) saying calls to this number can’t be connected or the number isn’t available. Is there an easy fix?
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia another taste of shocking service from VM Internet down costing us big money on the phone for over an hour and then cut us off.
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King Of Ink Land ®
(@king_body_art) reported
from
Birmingham, England
@shannonkeatingx @virginmedia Guessing you tweeted them after there closing hours. Ring them up make an official complaint this is an error that many fall short off. Plus you have the option of switching. @richardbranson name dragged through mud with these telecoms business
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi, why does my 4g signal drop to H when I have or use voice call? Never used to happen when you were tied in with EE. Internet settings are correct. Thanks
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Hi web page not working when IMEI put in and confirm button selected. Nothing happens.
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David Ian Harris
(@davidiharris) reported
from
Birmingham, England
@virginmedia who can I speak to about your shambolic customer service!!!??? 💩
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia @m1kewh1te83 Well you see i have asked multiple times for a replacement HUB and told i was not allowed a HUB 4 unless i bought your 1Gbps service. Now why would i buy that if your current services are down regularly and wont replace my hub? Twice in the same week it has been down!!
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia seems to supply only just above half of the country, but if you change address to an area they don't supply YOU have to pay £240 exit fee. Do not use them if you can't see into the future and know for sure that you will never move. Insane!
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
Hi @virginmedia any issues I B14 as my Internet is not working. I've done diagnostic tests etc & it reports no issues. My Hub has been flashing green for an hour, the Internet kicks in & then drops out again. I am a home worker and have lost an hours working time so far. Help.
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James Kerr
(@james_h_kerr) reported
from
Studley, England
@KRIPTO99 @virginmedia I’m currently surveying my village on our local Facebook group. Loads of people having the same issue, but nothing coming up as a ‘known network issue’. I agree - it’s making working from home challenging.
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
In addition to the cost of a new home that I have to furnish fully top to bottom, @virginmedia is trying to charge me £240 exit fee when THEY don't supply the new address. This is seriously getting me down. I can't even afford necessities.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia Nokia 2.3 isn't on the drop-down box
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JohnB
(@JohnBroadbent3) reported
from
Birmingham, England
@virginmedia @vmbusiness What's the betting VM blame covid for pathetic support
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Chad Masters
(@chadlymasterson) reported
from
Birmingham, England
@virginmedia Superhub 3.0 , it has been giving me grief for years, and had dns / ip resolving issues and so many others. All fixed with a hard reset, don’t wanna be resetting my router constantly
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Tahmehtay
(@tahmehtay) reported
from
Birmingham, England
@virginmedia is trying to charge me an exit fee of £240 because I am changing address. I would continue with their service, except THEY don't supply the new address. How is this OK? How is such a large company getting away with such a brazen scam. Wow!
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Chris Jones
(@Jonesy2310) reported
from
Birmingham, England
@virginmedia It was an issue other people i. The area also on @virginmedia as well. Your initial troubleshooting script to question my connection speaks volumes though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Malachy Magumcia
(@MalachyMags88) reported
@virginmedia Hi so I will just wait and not have internet for 10 days? I am not able to connect to any devices at all. Even catch up on tv doesn’t work. Surely you wouldn’t expect me to pay for the loss of service for over a week if a technician can only come on the 6th of March?
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Malachy Magumcia
(@MalachyMags88) reported
@virginmedia To help facilitate a quicker resolution for this please as I cannot afford not to have internet for a day!
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Jonathan Ford
(@jdford392) reported
@virginmedia I have a Hub 4 and the white light is just pulsing. When the Hub is rebooted I have a connection for around 20 minutes then the light starts pulsing white again. It was rebooted 12 times yesterday, this does not fix the issue
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matt new
(@mattnew74) reported
@virginmedia have you made provisions for extra staff for 1st March to be able to cope with the influx of calls and messages for customers to terminate their contract with @virginmedia
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GarfieldLeChat
(@GarfieldLeChat) reported
@virginmedia Still not working 24 hours later the app said I could book a technician surprise surprise it now says wait another 7 hours to book one. Is there any part of your customer service which is customer focused?
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Malachy Magumcia
(@MalachyMags88) reported
@virginmedia Please can I request a service priority on this if ever a technician becomes available in the next 24 hours
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Donald 🏴🇪🇺
(@inferno1979) reported
@virginmedia It’s not a billing issue, it’s a crap app issue, sort it please
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ILukkaaaaaa
(@LukkaaI) reported
@virginmedia So are you going to give compensation as I'm paying for a service that I'm not getting?
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Dan White
(@SpeedBladee) reported
@virginmedia, what has happened to customer loyalty? Just got off the phone to one very rude person and one who just stuck to his script about the price increase(disgusting, btw) and the new customer deal of £39.99 for the 1gig internet. Which your call centre lied to me about.
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Gregg Campbell
(@greggsmeg) reported
@ViaplaySportsUK I’m having issues logging into the app. Existing customer through @virginmedia. I’m currently watching it on my tv but won’t recognise my details on the app.