Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Warwick, Banbury, Royal Leamington Spa and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ria Star
(@riaSdAS) reported
@virginmedia Not talking about the app. Tested with app .signal does not reach half and v small outside kitchen garden. Have Can’t do a face time call ,slow ,drops buffer stuck . It’s bad .the half that works is brilliant . Old hub was fine . Sorry I changed. What now?
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XVintoreZ
(@_xVintoreZ) reported
@virginmedia Hi, made 2 complaints now, and got the same stupid copy paste response both times. I am recieving less than 2% of the service i am paying for, and this is preventing me from working. Your support has been useless. Everyone i speak too says a different thing,except the complaints
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Troy Cartwright
(@TroyBoy1990) reported
@virginmedia No there is no issue in my area. I told your advisor that on the phone. What do I need to do to have an engineer sent out to fix this issue!? #virginmedia #virgin shocking service
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Glenn king
(@glennking780) reported
@virginmedia Seems it was resolved around 11:30 this morning, looks like it was a local issue and resolved after virgin staff worked nearby. Thanks for the reply.
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Brittish Mangaka
(@BrittishMangaka) reported
@virginmedia I have been having bad wifi it drops every couple of hours and as for my wired connection I get lag spikes whenever I play with friends. Even checked my area and it claims everything is all fine which is a massive lie!
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M J
(@Its_maryjay) reported
@virginmedia In thread I explained advisors are not booking engineers. One said log a complaint to get an engineer did that another said I can’t book engineer because I log a complaint after speaking with 4 advisors and virgin media twitter no resolution great 👍🏾 @virginmedia
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Gab
(@_gabriellext) reported
@virginmedia Yes I have it’s showing no issues, we have reset the box several times aswell
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Louise Dare
(@lou_dare) reported
from
Ringland, Wales
@virginmedia do you have any connection issues in the Np19 area please. Can’t connect television to internet ? Thanks
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Jamie Shipton
(@jtslug) reported
@virginmedia are you guys having Internet issues? My WiFi has gone down but your website says it is fine in my area, have reset it and still nothing
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morgan 💎 tfatws era
(@nationalperrie) reported
the day virgin media doesn’t go down is a day i really want to live