Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Warwick, Royal Leamington Spa and Chipping Campden.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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Antony Howlett
(@AntonyHowlett) reported
from
Birmingham, England
@ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault
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W1NGNUT
(@Rob_Hicks) reported
from
Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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Mathew
(@all_day_) reported
from
Birmingham, England
@virginmedia hey guys whatever I try to play back or if I rewind live tv to play back the boxing is terrible so much so you’re unable to watch the programme. The wires are all connected fine and all other internet devices are fine. What’s the issue?
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Riz 🌹🇬🇧
(@___Mezzala) reported
from
Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Aaron
(@AaronAlluyn) reported
from
Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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Clare
(@meclareyb) reported
from
Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia I’ve reordered twice already. The packaging never arrives
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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James DR Brown
(@jamesbrown39) reported
from
Warwickshire, England
@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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Clare
(@meclareyb) reported
from
Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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Andrew Sellars
(@AndrewSellars79) reported
from
Kenilworth, England
@virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Martin Price
(@mrmjprice) reported
from
Birmingham, England
@virginmedia I have been but they couldn’t get a good-enough price and directed me to the self-service page but I get “customer-exclusion” at the end of the URL which tells me to use chat.
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@KellyQuilt @virginmedia Virgin are hopeless for ease of contact. My daughter was with them and the service wasn’t at all good. This nonsense about calling them at a time to suit them is just ludicrous. They need to admit that they (& others) don’t staff adequately to suit their customers convenience. 🤬
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helen somerville
(@MrsDont09) reported
from
Birmingham, England
@virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@MrAlanJR) reported
@virginmedia Please don’t ask me to message you, I’ve been having intermittent internet issues now@for over a month. Why do you online checks say everything is fine but when I talk to your advisors they say the issue has been going on in the area since the start of Sept and…
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Sue Ellis
(@SueElli40311592) reported
@virginmedia OK but if by the end of the webcam things are not resolved to my satisfaction I will not hesitate in taking it further. As I have said previously, Virgin is the worst company I have ever had the misfortune of dealing with - a view clearly held by many others I have spoken to
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Mike Kavanagh
(@kavanagh_mike) reported
Virgin media service in my area is a joke. Buffers for 1-2 minutes. It’s a network issue and they are doing NOTHING about it
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Sue Ellis
(@SueElli40311592) reported
@virginmedia And you can't pass it onto someone who could arrange it? All I'm asking for is to actually speak to someone. I've previously been told that you can't access my account to view my billing or authorise refunds - for example - when I went a week with no service
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Raymond Griffiths
(@RayGriff1981) reported
@virginmedia The app is zero help as well
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Bails
(@HaybalesUK) reported
@virginmedia Thanks for the quick responses EC. Where can I seek compensation for over 24 hours of downtime? I pay approximately ~£50/month for this service and am not overly satisfied with the downtime of this length.
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Leah
(@LeahGoodair) reported
@virginmedia looks like we’ll be leaving and joining another provider. No internet since 11am yesterday, the service update page isn’t working and the time keeps getting moved back.
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Raymond Griffiths
(@RayGriff1981) reported
@virginmedia Yeah that's fine with me, it has taken me ten minutes to be able to reply to this as the WiFi was off again. Hopefully we won't have this issue tomorrow and we can get something sorted
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Alan
(@MrAlanJR) reported
@virginmedia I have the fix time already for the 16th. I will believe it when I see it. I really don’t want to call again it’s too painful. Fix your online checks and tests, do you realise how annoying it is to check and it consistently says there is no issue when there has been an issue..
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James Horan
(@horan5034) reported
@HaybalesUK @virginmedia According to that page, there are 2 issues in WF1. One to be resolved at 8pm and the other at 920pm. I wouldn't hold my breath though, been multiple estimates throughout the day that have been missed.