Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Warwick, Royal Leamington Spa and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Phone | |
| Birmingham |
Total Blackout | |
| Birmingham |
||
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Meganaimee
(@MeganAimee12) reported
from
Birmingham, England
@virginmedia I’ve done all this! Still nothing stop making people go on the website when the issue is more! I need somebody to contact me ASAP
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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Andrew Grove
(@henry_1664) reported
from
Birmingham, England
Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia two hours on the phone ..... no wifi ?!?! told to call back in February for the correct booster that we should have already received !?! Absolutely awful and disgusting customer service !!
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Mohammed Sajad
(@mosajad) reported
from
Birmingham, England
@virginmedia You all chat rubbish. You don't mean anything you say. Your fake apologies has not resolved the issue. You owe us £103.09 whici is our money and now compensation for the 5 months and chasing you made us do.
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Griff
(@GriffPlays) reported
from
Birmingham, England
@DonnyCartel @virginmedia You've just gotta keep dialling bro. But move away, 100%. Their customer service is dogshit and their broadband just keeps getting worse and worse 💀
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I suddenly can’t get through to the contact number 0345 454 1111 - why? I rang this multiple times last week but now it is not even ringing. I need to speak about a technical issue which is still not resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Shepherd
(@Kid_Crux) reported
@virginmedia No, 200mb £35 up to £53. The question still remains as a customer since 2006, why am I being penalised. I'm not asking for new customer rates, just my contact to be continued as it was the last 2 years.
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Itchy feet
(@never_home1) reported
@virginmedia If you read my tweet you would have noticed I said “up to 6 hours”. But all rolled up? Yeah could have been more than three days. This is planned loss of service and is really unacceptable but all we get are minimum wage PR Twitter employees trying to sound sympathetic.
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Godderidge90
(@Godderidge90) reported
@virginmedia I asked to cancel my contract as the terms I accepted haven't been upheld by yourself... they said they'd try and get me a priority installation so I'm not waiting another 2/3 weeks and would ring me back to speak to me about it.
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LamiaTheGreat
(@GreatLamia) reported
Your crappy customer service is why you're losing customers, @virginmedia you need to understand that your customers have other choices now or you'll be dust once you lose your monopoly on the the fibreoptic services that other providers are catching up with.
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SMcL
(@Alwaysneedluck) reported
@virginmedia @virginmedia sorry - that doesn’t help me. I need help. Shouldn’t be difficult. Please can someone DM me and I will provide a mobile as the link you have sent won’t work
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Azul Inho
(@_azulinho) reported
@jayrayner1 @virginmedia Oh, here's an increase on your bill for 'improvements to our network'
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Sophie Beaumont
(@Sophiebarnesao1) reported
@virginmedia I'm on the phone now they're apologising profusely but there is nothing more than can be done. Again I've took the day off work and again been let down. Now they're telling me you cant come tomorrow because today didn't go ahead
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Richard Kay
(@Richard18593976) reported
@virginmedia None of the many customer service people at VM I've spoken to about this seem to have the authority to close my account. I've authenticated several times and just get sent round in circles and given different tasks. That seems to include VM social media staff.
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Neil Baker
(@neilb1973) reported
@virginmedia So, @virginmedia it’s D Day tomorrow. 3 weeks after planned installation date I expect a dongle, clear answers and a commitment to deliver the service I ordered.
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Katy V
(@katy_russo88) reported
@virginmedia hey, my husband has tried to set up our Virgin media account online and he has put in my wrong email address, he missed off two digits and now we can’t register an account. Please can you help? thanks