Virgin Media

Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wellesbourne Mountford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wellesbourne Mountford, Warwickshire, England 04/08/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wellesbourne Mountford, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Warwick and Stratford-upon-Avon.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham E-mail
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Wellesbourne Mountford, England

Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really

  • oftherain Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England

    @virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.

  • s_badruddin Sana Parkar (@s_badruddin) reported from Birmingham, England

    @virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑

  • oftherain Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England

    @virginmedia I have now emailed your CEO laying out the complaint in further detail.

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    @virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • jadebcx jade (@jadebcx) reported from Birmingham, England

    @virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • whatsyourtwitta AM. (@whatsyourtwitta) reported from Birmingham, England

    Ffs my @virginmedia wifi is down…again 😤😤😤 - apparently I need to wait till midday tomorrow to get it fixed?!? No Netflix, no Xbox no nothing tonight ffs

  • chibs9105 Becky (@chibs9105) reported from Royal Leamington Spa, England

    @SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Birmingham, England

    @virginmedia problems with emails all day. Message keeps saying try again in one hour. But no emails since 835am this morning. Are you aware of this problem? Any news on a fix for it?

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • Nimboslice97 N!Mbo (@Nimboslice97) reported from Whitnash, England

    @virginmedia why is my wired Ethernet connection not working but WiFi is?

  • Linnyjolz62 Lynn Jolly (@Linnyjolz62) reported from Birmingham, England

    @virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • PrinciplePhoto Ian Dunn (@PrinciplePhoto) reported from Birmingham, England

    @virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.

  • pedrofouruk Pedro Oliveira (@pedrofouruk) reported from Birmingham, England

    I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ryanstanley22 Ryan Anderson (@ryanstanley22) reported

    @virginmedia The issues have been ongoing for over a week and yet your Twitter team have constantly ignored me and I haven’t been able to get through on the phone so it’s been an absolute joke

  • Mark_Westcott64 Mark Westcott (@Mark_Westcott64) reported

    @virginmedia I’m working from home and after reporting my broadband total outage this morning you say a visit is required. I’m advised of an appointment for 21/12. This is a disgrace! I’ve defended your good service in the past now I feel I should look elsewhere prove me wrong!

  • SiWhisky Simon Whitehead (@SiWhisky) reported

    @virginmedia Yes today. They have now returned with another 2 guys in another van. Maybe they just needed additional help. Will keep you posted

  • seamus1188 Seamus (@seamus1188) reported

    @virginmedia still awaiting help with bill. I need to speak to complaints team. Please can you help me do this?

  • GiraffyRaffy Alex (@GiraffyRaffy) reported

    @virginmedia Already got an engineer on the way. Its the customer service that's slowly killing me. Promised one contract and put on another. Promised extras to keep me, and you've "got no notes of it".

  • steveo2029 Steve O'Brien (@steveo2029) reported

    @virginmedia That will be the service I’ve used daily since the 2 nd dec waiting for a reply with no reply.

  • MetinHuseyin Metin Hüseyin 🦋 (@MetinHuseyin) reported

    @virginmedia How many hours spent trying to get a problem like a landline not having a dial tone fixed do you think is acceptable?

  • MartinMcAndrew Martin McAndrew (@MartinMcAndrew) reported

    @virginmedia I think your product is just ****

  • summitsleap Anita Whittaker (@summitsleap) reported from Conisbrough, England

    @virginmedia so. I left virgin media in October after 19 years, not that I wanted to. I just was fed up of new customers getting a better deal. Now I keep getting billed and its up to £150. How can I stop this. Been on the phone 20mins but had to put it down 😤😤😤

  • soler_asensio Maria Asensio Soler (@soler_asensio) reported

    @virginmedia All I want for Christmas is to get through to one of your customer service people to be able to close the account as moving abroad. Please!