Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Warwick and Stratford-upon-Avon.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
@virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough
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JP
(@jpkesseler) reported
from
Birmingham, England
It came back on for about 15 minutes, then went LOLZ jk c ya. I really love this service, we're definitely going to stay with Virgin Media when the contract is up. LOLZ jk c ya.
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia Yes the problem has been ongoing for the last 2 weeks
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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Humour🌸
(@Humawhitehouse) reported
from
Royal Leamington Spa, England
@virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia I’ve been trying to get through to customer services for 20 mins and got cut off, now 35 mins. Is there anyone there?
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Nicola Beaumont
(@Nicola_Beau) reported
from
Royal Leamington Spa, England
@virginmedia Please help!!! 23 text messages and 5 unsuccessful attempts at calling you. I just need to get a query sorting out before I port my mobile over to you. Extremely frustrating experience so far.
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Ashley Robert Scrivens
(@AshScrivens) reported
from
Birmingham, England
@virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cath Meehan
(@Caffster81) reported
@virginmedia I want to make a formal complaint
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Symbolz
(@Lucas_Symbolz) reported
@virginmedia it says estimated to fix by 12:15
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Imran Omar Charley G
(@jkewl999) reported
@virginmedia Issue still here, getting messages which are like stuck in a loop. Got activation message again box still not connecting clearly it's a phsycial issue.
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Ghastous
(@Ghastous) reported
@virginmedia The hub 3 is overheating and turning off. I've had it a week now and nothing but issues so made a call to be told to upgrade to 1gb to get better Hub that as a cooling fan. Not impressed
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Sophie Yates
(@sophie_yxx) reported
@virginmedia my bill is still incorrect, I do not trust you with my DdD as utake too much money &this contravenes the DD agreement. Uhave overcharged me for the last 2 months,u have enough 2 cover next month so I will cancel the DD until u can prove to me you can get it right..
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AB_blab
(@AB_blab) reported
@virginmedia Pls can you help? No internet for 2 days. Service confirmed down (via phone) but your website is faulty so I can’t report for comp (or access service status there). Was also down last Friday for planned works. Partner and I unable to WFH..
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Ginger Dalek
(@Ginger_Dalek) reported
@MiserygutsPetty I USED TO HAVE THE SAME PROBLEM. I EVENTUALLY WORKED OUT IT WAS THE AERIAL SOCKET CAUSING THE ISSUE & GOT THE LANDLORD TO CHANGE IT. FIXED IT. THEN, 4 MONTHS LATER, I WENT WITH VIRGIN MEDIA & DON'T NEED AN AERIAL NOW.
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Dave Singleton
(@davesingleton_) reported
@virginmedia Why is it someone named on an account cannot make a formal complaint about customer experience? What a joke.
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Damien Ribbans
(@Damien_Ribbans) reported
@virginmedia “Intermittent signal issue in my area” for the third day in a row. Very unhelpful when I’m trying to work from home as it keeps dropping off during video call meetings. I can’t carry on with such an unreliable connection, it’s not workable.
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Ghastous
(@Ghastous) reported
@virginmedia Why replace with another hub 3 when they are totally useless and keep overheating. All punters cos that's what we are to you should be getting the hub 4 which is the latest but no just pawning crap tech off to the lower payers to force them to upgrade. Bought my own router