Virgin Media outages and service status in Wellesbourne Mountford, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Wellesbourne Mountford, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 21: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wellesbourne Mountford, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, and Henley in Arden.
Community Discussion
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Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Craig📱 (@iCraigt) reported from Kenilworth, England@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Ian Patch Partridge (@patchpartridge) reported from Whitnash, England@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Mark86 (@markharper86) reported from Royal Leamington Spa, England@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Vicky Joel (@VickyJoel) reported from Royal Leamington Spa, England@virginmedia Hi, it’s not possible to DM you. Been on the phone to 0345 number to resolve a payment taken from my account. Call eacalated to supervisor for him to be monosyllabic and then leave the call. If I hang up now, it’ll be me still without my £ and having to start again
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Seánna Holland (@seannahj) reported from Kenilworth, England@virginmedia Still waiting..... this is beyond a joke now... appalling service absolutely no updates and no communication #virginmediadown #poorcustomerservice @virginmedia #Shocking
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandJust got hung up again by the customer retentions team @virginmedia great job your doing
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CityGroundShelfSide (@CityGroundShelf) reported from Wellesbourne Mountford, England@virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out
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Christian Salisbury (@ChristianSalis2) reported from Kenilworth, EnglandWhat a time for the WiFi to go down @virginmedia
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Kathryn Daniels (@kathryn_daniels) reported from Warwickshire, EnglandAh wonderful and now @virginmedia has gone down
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Samantha Worrall (@Samsmilew) reported from Warwickshire, England@virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?
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David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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Mark86 (@markharper86) reported from Royal Leamington Spa, England@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Edward King (@A7ESK) reported from Cubbington, England@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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Seánna Holland (@seannahj) reported from Kenilworth, England@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Mick (@riverheart79) reported from Royal Leamington Spa, England@virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor
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Becky (@chibs9105) reported from Royal Leamington Spa, England@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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Ian Jones (@jones_ianm) reported from Royal Leamington Spa, England@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Mars Audiac Quintet (@Studio2Stereo) reported from Warwickshire, England@naturalsystah @virginmedia Same here. Rubbish service.
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navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, EnglandOh for goodness sake. On another #passmearound call with @virginmedia again. #ffs Sort out your customer service - no one knows what they are doing. STILL HOLDING FOR NEXT DEPARTMENT
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ewan McLachlan (@original1hanwoo) reported@Simon_Whale @virginmedia Ive been charged by @virginmedia for using a service after I left the property and cancelled everything. Their customer service are so inept that after multiple phone calls etc they still dont understand the situation and have passed the £500 pound charge onto debt collectors.
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Justin Barker (@JustinBarker77) reported@virginmedia fibre issue in OL15. Speeds have dropped to at least half what’s expected. Are you aware? How do I actually get it logged without your automated system bouncing between issue and no issue without the 24 hour clock restarting
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Lewis Byers (@lewisbyers92) reported@O2 keep having sign in attempt emails from virgin media o2. I’ve reported and was allegedly getting a call back from you (never happened) and if I try to sign in to my o2 account, it always asks me for a pin and as if it’s the first time logging in every time. Sort it out ffs
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B (@langers777777) reported@DeviateDefiant @virginmedia @MoneySupermkt You have to play VM at their own game, I have been with them since the days of telewest. Once your contract comes to an end, cancel, within the 30 day cancellation they’ll call you with a new customer offer, works everytime.
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Iris sykes🌸 #MMJC.🇬🇧🇬🇧🇬🇧 (@Irissykes14) reported@Simon_Whale @virginmedia I’d never consider virgin too expensive, and can never get in touch with them.
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Cory (@coryoconnor96) reportedNew customer at @virginmedia for the broadband just had it delivered connected and plugged into wall and woah never have I been able to connect to the internet so quickly Thanks all
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Scott Ivell (@scott_ivell) reported@virginmedia Hi. We have no phone service at home. Service status shows no issues. when i call home from mobile says 'not been possible to connect you' so it's not our handsets - can you diagnose please
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manco1706@yahoo.co.uk (@manco1706yahoo1) reported@DeviateDefiant @virginmedia @MoneySupermkt Good luck trying to cancel the contract. Virgin media have been fined for not letting people leave.
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invs86 (@DeviousPL) reported@DeviateDefiant @virginmedia @MoneySupermkt It’s mind-blowing anyone is still using Virgin, they are absolutely awful, network is held together by string and tape and customer services do their absolute best to infuriate you - either dropping the call, long holds or arguing. “Technical faults” are a weekly occurrence.
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Dan🥷 (@_DanJbh) reported@Simon_Coates @Simon_Whale @virginmedia I think so, seeing as im an telecommunications engineer. Just stating my prices like everyone else never once mentioned your "Starlink"