Virgin Media

Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wellesbourne Mountford, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wellesbourne Mountford, Warwickshire, England 12/19/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Wellesbourne Mountford, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham and Royal Leamington Spa.

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City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Wellesbourne Mountford, England

Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:

  • kayweee Kayleigh (@kayweee) reported from Birmingham, England

    Hi there @virginmedia my broadband keeps cutting out. Online it says no known fault but I’m having issues.I’ve tried to call but can’t get through.

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I took a walk to clear my mind and decided all the hassle isn’t worth it. So I just rang to cancel the TV order. If you’d honoured the original request, you’d be getting an extra £7/month from me (and probably more if I upgraded my channels). I can live without it though

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia (2/2) But still I’d like to somehow register a formal complaint against whoever deemed it unnecessary to let me know of the original cancellation

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    And virgin is down again I’m sure this happens monthly...@virginmedia

  • JillyBrum Jillybrum (@JillyBrum) reported from Birmingham, England

    @virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia

  • MidlandsSBM Matthew Clements-Wheeler (@MidlandsSBM) reported from Birmingham, England

    @virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia My complaint would be about the level of service (or lack thereof) provided by the manager who cancelled my original order, not pricing

  • supremepotato phil carey (@supremepotato) reported from Birmingham, England

    @virginmedia well I have to go and pick up my daughter. Perhaps there will be someone in when I get back. For nearly £1000 to watch tv, show a little service ethos. #shamefulservice #trycallingme #isthereanypoint another 30 minutes wasted on hold

  • BcfcMaddocks Aaron Maddocks (@BcfcMaddocks) reported from Birmingham, England

    @virginmedia i think your internet is possible the worst one out there at the moment; never works. Absolute shambles.

  • GoatApocalypse Nick ☭ (@GoatApocalypse) reported from Birmingham, England

    @virginmedia Difficult to access websites because the 4G reception at home is so poor!

  • MJ_Lorimer MJ (@MJ_Lorimer) reported from Birmingham, England

    I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.

  • GullyPlays Ben (@GullyPlays) reported from Birmingham, England

    I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!

  • GoatApocalypse Nick ☭ (@GoatApocalypse) reported from Birmingham, England

    @virginmedia And the website seems to be down...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • seanfir Sean Fir (@seanfir) reported

    @JakeOKane @virginmedia I've been with them since they were NTL. I live fairly close to you and tbh, any problems I've had were dealt with fairly quickly. I once phoned the Virgin CEO directly to report a concern. It was sorted promptly and he phoned me back to see was I happy with the outcome.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia The WiFi has problems

  • babywooky BabyWookie (@babywooky) reported

    @virginmedia whats going on with your sims an mobile networks Both mine an my partners sims have become unusable,, Getting message " not restired on network"

  • eCommencal Miles Harvey (@eCommencal) reported

    @tidyboiler @virginmedia Wow. As a Multi-product/service Virgin customer for more than 20 years I have always found their customer service & contractual side really efficient. Unlucky, Alan. Hope they sort it soon.

  • steve01395341 steve (@steve01395341) reported from Crayford, England

    @virginmedia There is nothing with service could I have a hub 3 ??

  • bantersaurusx multi-fandom stan account (@bantersaurusx) reported

    Thanks to @virginmedia I’ve missed my meeting 🙃🙃 honestly the worst broadband

  • mattd1981 Matt Dickinson (@mattd1981) reported

    @virginmedia 8 weeks to deal with my complaint ends on the 26th March. Still no call!!!! Stop hiding and call to sort out the mess.

  • Bracknellbez Bez (@Bracknellbez) reported

    Really disappointed with @virginmedia and the poor customer service. Never call back. #poorservice #uk @SkyUK would do better

  • Emilay1 Emily Kostick (@Emilay1) reported

    @virginmedia the broadband is absolutely terrible today in NW6 area, can you advise if there is an issue?

  • saintyme45 sainty40 (@saintyme45) reported

    @virginmedia I've completed complaint form. Then just reverts back to complaint form.will I get confirmation that I have logged complaint. At present it looks like its just dissappeard?