Virgin Media Outage Report in Wellesbourne Mountford, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wellesbourne Mountford, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wellesbourne Mountford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Wellesbourne Mountford, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Warwick, Royal Leamington Spa and Banbury.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wellesbourne Mountford, England
Latest outage, problems and issue reports in Wellesbourne Mountford and nearby locations:
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia I hung on for 45 mins then you hung up ....disgusting customer service tell me why I shouldn’t just cancel and go elsewhere after suing you for breach of contract
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Matt Smith
(@MattyladKRO) reported
from
Birmingham, England
@virginmedia That service is useless it makes up things that isn’t the question I ask
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Tricia
(@Tricia__Winspur) reported
from
Birmingham, England
@virginmedia Parents experiencing continual issues with their Virgin services... have tried contacting Virgin for over month and continually on hold. Now on hold again and this issue needs to be resolved. Elderly parents and no mobile. Any help as this is disgusting service!!
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Alex Lowe
(@alexlowe95) reported
from
Birmingham, England
@virginmedia I’m trying to watch virgin tv through Firefox on my Amazon fire stick, but I keep getting an error message ‘sign in failed’ although it doesn’t even give me the option to enter an email address to attempt to sign in?
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia Yep just says problem in my area. Not helpful and is getting to be a pain tbh
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
No sound on my TV for 4 days, tried all the usual re boots and resets, countless calls to virgin on hold for over an hr only to be cut off, am now waiting for a callback off them that probably won’t come, disgraceful service,can anyone help @virginmedia
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Omar Qureshi
(@omarqureshi) reported
from
Birmingham, England
@Mattplaysgames7 @virginmedia Looks like the Erdington area is down
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Jo
(@Jod_69) reported
from
Birmingham, England
@virginmedia As per last message it says problem in area. It’s back working now (see time of initial mail). 4th time this week it’s been down for prolonged periods of time. Not good
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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edowards
(@AnnaavfcEdwards) reported
from
Birmingham, England
@virginmedia Still no help for her she’s now back at work tomorrow and not home till 6.30 pm just not good enough !!
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia New V6 box (less than a month old) alternates between flashing red & white lights. Tried to reset using your help guide - still not working. How do I sort this out? #childreninthehouse
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Mick
(@riverheart79) reported
from
Royal Leamington Spa, England
@virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor
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EA
(@K45TRO) reported
from
Birmingham, England
@virginmedia why is your broadband so awful?
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Richard
(@TheRamblingElf) reported
from
Birmingham, England
@AksTailor @virginmedia When I had some issues like that I haggled a month or two of free Internet from Virgin until the issue was resolved. Convincing them to do that took an infuriating number of phone calls but it was a satisfactory outcome, I've stuck with them.
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gary baird
(@8a1rd) reported
from
Whitnash, England
@virginmedia poor signal will hopefully be cleared up as paid for box office boxing and keeps interrupted signal warning!
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A nice cuppa tea
(@CuppaNiceTea) reported
@virginmedia We dont need boosters! I have done everything I can. This is a fault with Virgin. Who can help me? Can someone actually ring me?
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Mike Redman🌍
(@RatcatcherMike) reported
@virginmedia So your solution to total service failure, is to ask me to repeat the same failed process yet again? #systemfail #poorcustomerservice @virginmedia @MartinSLewis
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David Singleton
(@Sigs67) reported
@virginmedia I'd like to cancel my contract. I'm within my rights to cancel as I'm legally giving 30 days notice, contract ends 28/12/2020 Spend ages waiting for the call to be answered.
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Luke Jewell
(@LukeJWay) reported
@ItsMadaH93 @Nathano_93 @EE How do people look past virgin media? I'm about to get 512 down and 50 up for 70 quid a month with the whole shebang included with TV and phone
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Rachi Weerasinghe
(@rachi_w) reported
@virginmedia @primevideosport the broadcast of the Wales vs England game is just so bad it’s un-watchable - keeps breaking up - so enjoying the SC4 broadcast in Welsh instead
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Oliver Beardsall
(@Oli_Beardsall) reported
I never thought there would be so many issues after upgrading to @virginmedia gigabit internet.
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s ball
(@sueball1311) reported
@virginmedia is there another of getting in contact with you guys. Can never get onto the web chat and spend too long in a cue on the phone.
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Dulcie Bradford
(@BradfordDulcie) reported
@virginmedia I have used the text service and yet again get put in queue and next day I get asked if I still need help. I cannot and will not waste anymore of my time. I've gone through ofcom now
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Stu Collyer
(@StuCollyerTQ) reported
@virginmedia how do I get you to canvass our street for business?!there's a good 10-20 houses here, with terrible broadband, you supply the streets around us, but not ours, im certain all the residents here would LOVE to get some superfamily broadband for the first time ever!
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Paul Wright
(@PW1964) reported
@virginmedia 'Customer service' is the absolute worst of any utility co. Easier to contact the dead than @virginmedia