Virgin Media Outage Report in Broadway, Worcestershire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 13: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Broadway, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
Internet | |
| Cheltenham |
Internet | |
| Moreton in Marsh |
TV | |
| Cheltenham |
Internet | |
| Cheltenham |
Total Blackout | |
| Cheltenham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broadway, England
Latest outage, problems and issue reports in Broadway and nearby locations:
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
Call me a Karen but lol imagine paying £80 a month to be getting 1mb of internet and you can barely contact them and when you do they hang up on you🥴 #virginmedia @virginmedia is a piece of utter **** and is a disgrace of a company😤
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia DC, I texted that message to them on Sunday as you requested, it’s now Wednesday. They have not responded. Do I have to stop paying to get some help? Please tell me what to do. #virgincomplaint
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!
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Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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Cllr Jason Fojtik
(@JasonFojtik) reported
from
Stratford-upon-Avon, England
@virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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The Mayflower
(@chunfkong) reported
from
Cheltenham, England
@virginmedia is there a problem in GL51 area, our WiFi & landline are totally down!
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Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brandon Leeming
(@Brandonnn5) reported
@CNewman2011 @virginmedia @richardbranson Rule number 1 of being an adult: never sign up to Virgin
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Paul W Mitchell
(@pwmcomms) reported
@Mike1874 @virginmedia Been trying to get through to report faulty picture on certain channels but their customer service prevention measures can't be broken. BT and PayPal run them close.
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Gary Blackburn
(@caisterreds) reported
@virginmedia have an issue with TiVo box it’s stuck on loading channels 16% nothing I do changes this
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vicky johnson
(@ripcurlsurfgirl) reported
@virginmedia I have had no listings on my TiVo box for a week now, can someone help please ?
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kyhro
(@kyhro7) reported
wtf, anyone else on virgin media internet gone out?
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StuN UK
(@StuN_UK) reported
@virginmedia It was Adam. And Joe came in his van to help as well. Once again, I can’t thank them both enough. A credit to Virgin & their jobs.
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Shaomeeng
(@shaomeeng) reported
@BruceBa06826486 @virginmedia Pathetic customer service which ruining Virgin media which we used to know. I am fighting to leave
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Dane Satterthwaite
(@Satterthwaite_D) reported
@virginmedia Hi @virginmedia I keep going round in circles on your voicemail options and then get kicked off and sent a hyperlink by text but that link isnt helping me resolve my problem. How can I speak to someone directly about getting a new hub? Thank you
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Saagar_08
(@Saagar_08) reported
@virginmedia can you give more of an update on the broadband status in loughborough? Been down since 2pm today. Status check shows loss of service till 22:15. Crazy without no notice, how do you expect us to wfh...
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Pubkip
(@Pubkip) reported
@virginmedia It was today. I asked for a deadlock letter to go by email. Do I need to wait 8 weeks? It took less than 20 minutes to close my complaint without resolution!