Virgin Media Outage Report in Broadway, Worcestershire, England
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The latest reports from users having issues in Broadway come from postal codes WR12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Broadway, Worcestershire, England
The most recent Virgin Media outage reports came from the following cities: Cheltenham and Broadway.
| City | Problem Type | Report Time |
|---|---|---|
 Cheltenham |
TV | |
| Broadway |
Total Blackout | |
| Cheltenham |
Internet | |
| Cheltenham |
TV | |
| Cheltenham |
TV | |
| Stratford-upon-Avon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broadway, England
Latest outage, problems and issue reports in Broadway and nearby locations:
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Luis De Sousa
(@LuisASousa79) reported
from
Bishop's Cleeve, England
@virginmedia Hi there, I don't have internet or phone line working where I live? Any issues In the GL52 8JP area? Thanks Luis
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia You asked me to keep you posted, I’ve had no response. It certainly appears to be a problem with the hub because the WiFi is not really performing well. I’ve got three TiVo boxes and a C6 + broadband and it seems no one cares. Quite poor.
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Jamie
(@jamierudge) reported
from
Cheltenham, England
@virginmedia your V6 box is so unreliable! Random picture breakups, loss of signal, audio out of sync... Makes me want move to another provider! 😠
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia you have the upmost awful service. Over the last two months Iv called you so much and did the text option and nothing. All we wanted is some help
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Anya Wood PR
(@WoodyWitters) reported
from
Cheltenham, England
@virginmedia Hi. I am still having issues with my business WiFi so it has not been fixed. I have intermittent service with it dropping out for a good five mins before coming back again.
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Calzeh♛
(@Cxlzeh) reported
from
Cheltenham, England
Doubt I’ll be streaming today because of virgin media going down...
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Shôn Douglas
(@shon_douglas) reported
from
Cheltenham, England
@virginmedia Checked there...shows no known issues. Seems to have stabilised a bit on the last half an hour.
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Cllr Jason Fojtik
(@JasonFojtik) reported
from
Stratford-upon-Avon, England
@virginmedia I try to contact you about my installation, an hour later u cut me off. Now I can’t get hold of u to cancel. Can’t risk being a customer with ur terrible customer service.
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@virginmedia love lying about putting you on a rolling contract and then hitting you with a £200 pound cancellation fee when you try to cancel after you’re forced to move home. Nice work!
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia yo you seriously need to sort out your connection, my WiFi and internet have gone down yet again and I’m trying to send it my uni work 🙄😡
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navana 💋 matthew 💋 shelby 💋 ewan
(@0_ashfield) reported
from
Stratford-upon-Avon, England
@virginmedia oh for Christ sakes. Tv not working again. Won’t even pick it up. It’s plugged in correctly (nothing changed but we checked) but my tv is not picking it up at all. All my other stuff works so it’s your issue and your service checker doesn’t help at all!
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Joe Harper
(@joe_joeharper) reported
from
Cheltenham, England
@Ofcom you should really investigate how @virginmedia Von people into thinking they’re on a rolling contract and then hit you with a £200 charge when you try to cancel.
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Ian Watson
(@WattsChelt) reported
from
Cheltenham, England
@virginmedia I should have recognised that is the number I’ve been calling. Other than an online test it just leads you around in circles. No further forward, no fix, just a little more cheesed off. Really disappointing.
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David Crebbin
(@outtheratrace49) reported
from
Cheltenham, England
I’m with @virginmedia mobile and getting a lot of harassing calls amongst others from @HMRCgovuk telling me unless I press 1 a warrant will be issued for my arrest. Is anyone else getting these calls or is it just me or my network?
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N A T A L I E👼🏼
(@natsc0tt) reported
from
Cheltenham, England
@virginmedia bunch of absolute scammers. Paying £80 a month for nothing. Constantly using 4g on our phones as the internet is getting less than 1mb of internet, our home security is constantly off because of this. Phone gets put down when we call for help. Absolute joke.
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Jen -Zumba_Kids with Jen
(@Jen_M0nt) reported
from
Cheltenham, England
Aaahhhh 🤨trying to work from home today delivering my virtual Zumba Classes and the internet keeps going down.. got kicked out my own class... #sorryclass #dancewithoutme 😔 #virginmediadown #virginmedia #workingfromhome #cantworknointernet #virtualzumba
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Hannah x
(@Hannah_S39) reported
from
Cheltenham, England
@virginmedia Love when the connection to the messaging service is unavailable
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Dr Paul Atkinson
(@DrPaulAtkinson) reported
from
Cheltenham, England
@vmbusinesshelp @terrizmo @vmbusiness This was yesterday. Your faults team were unhelpful when I finally got through after nearly an hour on hold. The significant outage seems to be well known but not by the twitter team who still have an outage from June pinned to this account!!
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Chris
(@PurpleSir) reported
from
Cheltenham, England
@virginmedia And it's gone down again 😟
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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krackenDF
(@krackenDF) reported
@virginmedia "please call back during operational hours" ....doesn't really help if they don't say what the hours are ?🤔
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Phil Mann
(@philmann06) reported
@virginmedia is anyone available to support this? frustrating that @virginmedia has stopped responding even though my sim card still isnt working
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM Not going to do **** all about it!!!! Best thing is you tell me to do web chat about my broadband!!! How thick is that!!! Broadband is ****** but lets have a web chat!!!! LIVID IS NOT THE WORD YOU BUNCH IF ******* IMMORAL LYING MISS SELLING WANKERS!!! ******* SICK OF IT!!!!
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Becky Weaver
(@beckywvr_) reported
@rozlaws @YodelOnline @joelycett It’s honestly the worst customer service I’ve ever experienced. I know they’ve got a bad rep, which is why I’m really shocked Virgin Media are using them to send something so expensive. I’ll be getting on to both of them in the morning!
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Land_ahoy
(@land_ahoy_) reported
@virginmedia any reported broadband issues in Glasgow area? Internet keeps going off, restarting hub temporarily fixes but goes back down after 20 mins
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Couchio
(@couchio1983) reported
@virginmedia @TomMockridgeVM IVE REPORTED IT ON TWITTER IVE EMAILED THE EXEC TEAM IM DONE NOW YOUR JOB TO FIX IT IM NOT DOING ANYTHING ELSE!! AND I WILL HE CONTACTING OFCOME TO SHOW THEM YOUR "SPEED GARUNTEE" AND MY ACTUAL SPEEDS! ALONG WITH THE FULL BILL YOU HAVE ISSUED ME!!!
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Nathan Coombs
(@NathanCoombs1) reported
@virginmedia broadband down yet again. Having to reset router on a twice daily basis. No Service chat and refuse to pay your outrageous rates to call from my mobile! Why do I pay when YOUR service/equipment is down/broken?!?
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Momo's Hair AKA Mo🇻🇨🇸🇱
(@MomoshairS) reported
I am fed up of if @virginmedia !! For the past couple of years !! I’ve been having the worse service from them ever !!
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Sarah Barrall
(@Sazzlou25) reported
@virginmedia TV service is down again. 2 x telephone calls to try and sort it out and a representative hung up on my husband both times.Customer service is shocking 😡
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Mads Crews
(@crews_mads) reported
@virginmedia wanted to become a new customer this evening but can’t get hold of anyone via phone or live chat … disappointing :(