Virgin Media Outage Report in Calstock, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Calstock, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Calstock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Calstock, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Saltash.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Total Blackout | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Calstock, England
Latest outage, problems and issue reports in Calstock and nearby locations:
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@virginmedia the worst thing to happen when you're trying to finish your submissions the internet down get it sorted quickly please
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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James Smith
(@RUTrainingToday) reported
from
Plympton, England
@marksuttonbike @virginmedia And I left sky because of intermittent service since November 2020.
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Dominic
(@CorkDominic) reported
from
Plymouth, England
@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
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Paul
(@jonesy73) reported
from
Plymouth, England
@virginmedia Is the broadband not working in Plymouth?
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
@virginmedia Thanks - but huge volume of tweets and even reports in local press confirm there’s a problem. Could just do with something official from you - and an estimated repair time so we can all make work contingencies.
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia They suggested I tweet you as apparently there’s nothing they can do and Twitter means I don’t have to make a CEO complaint to get a really simple issue resolved...
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Rowe-NET
(@RoweNET_SW) reported
from
Plymouth, England
@ScifiBrain @virginmedia @s_townell It peaked at a little over 2200 reports on down detector and a few other similar sites are showing around 500-1000 reports. Quite a substantial outrage by the look of things. Lack of info from website is frustrating.
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💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉
(@DaisyHeifer) reported
from
Plymouth, England
@virginmedia down in Plymouth again...🙄
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Numbers (UK) ltd.
(@NumbersUKLtd) reported
from
Saltash, England
@virginmedia can you give me an update on the internet issues in Plymouth?
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Sarah Byrne 💙
(@sorcha_b) reported
from
Plymouth, England
@virginmedia No problem, I’ll just keep trying with the call centre/app teams...very disappointing but that’s VM I guess.
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Any chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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nick tasker
(@NickTasker70) reported
from
Plymouth, England
@virginmedia what a joke trying to get help for a fault that’s been present since connection was completed, trying to work from home when the broadband is dropping off every few minutes is stressful, trying to get through on the phone impossible how do we get an engineer out
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia having a lot of problems with our service,been on hold for 56 minutes for someone to say they will help then put me on hold again for another 33 minutes!!! This is an absolute joke!!! #virginmedia
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Sarah Dawe💞
(@chickdawe6) reported
from
Plymouth, England
@virginmedia I don’t know! I was hoping the would send someone out as this has been an ongoing issue with you!
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Burrington
(@BurringtonPhil) reported
from
Plympton, England
@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia Thanks, will we automatically be credited for loss of service?
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Gary Futcher
(@gafutch) reported
from
Plymouth, England
No @virginmedia service in Plymouth this morning it seems - and can’t access service status page either on mobile.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝔻𝕖𝕤𝕚𝕘𝕟 & 𝔹𝕖𝕪𝕠𝕟𝕕
(@designandbeyond) reported
Another day and another @virginmedia internet outage. Ridiculous as I have a website to run and orders to process!!!!
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Russ B
(@RustyBullen) reported
@virginmedia You have tried to help,, you’ve said all the right things,,, but ultimately nothing has changed since 10 days ago!!!
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Mick Harkin
(@MickHarkin2) reported
@simone_nepa @virginmedia @CherylHoleQueen A renewal is a new contract I'm a virgin customer why should I pay more for you breaking your contract
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Ellie Bick
(@EllieBick1) reported
@virginmedia I've now been told that it'll cost me £240 to cancel the contract that I didn't sign or agree to or ask for...
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Louise Coyle
(@led0185) reported
@virginmedia Yes she said someone would be out today to the cabinet but if they didn’t show up or if they couldn’t fix it then complain direct to Ofcom
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Jemma Kerr
(@JemmaSK81) reported
@virginmedia It’s not working on my phone. I’m going to try my laptop
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David Laud
(@davidlaud) reported
@virginmedia 1 hour of her time completely wasted by following your promoted and prominent “Customer Help” option? Truly a joke. Why are you tripling the costs of premium rate calls? A call to @ThompsonMorgan costs 7p but my mothers bill shows an ultimate charge of 20p per min
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n
(@theegirlnicole) reported
@virginmedia I CANT LIVE LIKE THIS FIX THE WIFI PLEASE MAN
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kilkiefilms
(@kilkiefilms) reported
@virginmedia Yes, service status claims no outages. Ran the test which says there’s a network issue “caused by interference on the cabling coming into your home,” which happened last week too, for a few hours, but resolved itself.
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Enrico Onali
(@OnaliEnrico) reported
@virginmedia @guardian Now they are again asking me questions, instead of allowing me to cancel the contract.