Virgin Media outages and service status in Burton, England

Problems in the last 24 hours in Burton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Burton, England

The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Lymington, and Christchurch.

City	Problem Type	Report Time
Poole	TV	2 days ago
Bournemouth	Internet	3 days ago
Poole	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Burton, England

Latest outage, problems and issue reports in Burton and nearby locations:

• 
  Aaron (@aarons1308) reported 9 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Marty Caine - #Cromwellians (@Marty_Caine) reported 10 minutes ago from Poole, England

  2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!

• 
  Phil (@PhilPay1) reported 11 minutes ago from Poole, England

  @virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?

• 
  Dr Terry F PhD (@TerryFi95721010) reported 11 minutes ago from Bournemouth, England

  @virginmedia Is there an internet problem in Bournemouth??

• 
  Tamzin L A Lee (@TamzLALee) reported 12 minutes ago from Poole, England

  @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

• 
  Emma Goddard (@goddard95) reported 15 minutes ago from Christchurch, England

  @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

• 
  Michael Darracott (@chefmike56) reported 15 minutes ago from Bournemouth, England

  @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

• 
  Jack Ransom (@JackRansom4) reported 21 minutes ago from Burton, England

  @virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.

• 
  Scot Hayes (@ScotHayes_) reported 21 minutes ago from Bournemouth, England

  @virginmedia you are ******* shite! Can't wait to cancel!!

• 
  Jeremy Clarke (@BelvoirCchurch) reported 22 minutes ago from Bournemouth, England

  @virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?

• 
  Lesley Westmoreland (@ljw1414) reported 24 minutes ago from Bournemouth, England

  @virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !

• 
  Mark Bates (@officer_cartman) reported 25 minutes ago from Bournemouth, England

  @virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come

• 
  Mark Bates (@officer_cartman) reported 28 minutes ago from Bournemouth, England

  @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

• 
  Steve Beck (@stevejbeck) reported 29 minutes ago from Bournemouth, England

  Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

• 
  Matt Simpson (@_Matt_Simpson_) reported 30 minutes ago from Bournemouth, England

  @virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?

• 
  Jeremy Clarke (@BelvoirCchurch) reported 42 minutes ago from Bournemouth, England

  @virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?

• 
  Tamzin L A Lee (@TamzLALee) reported 45 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  Jared (@gxyred) reported 45 minutes ago from Bournemouth, England

  @virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.

• 
  Emma Page (@wordsbypage) reported 51 minutes ago from Bournemouth, England

  The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.

• 
  Mandy Payne (@mizzmjm7) reported 59 minutes ago from Bournemouth, England

  @virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mark Sutherland * (@markenello) reported 5 minutes ago

  @BrianNicholso16 @virginmedia Their customer service is appalling, I've told them i am leaving and the date, which is my contract end date so they have sent me a bill for beyond that on out of contract fees

• 
  O2 (@O2) reported 5 minutes ago

  @kimerthywoo Hi it's us from Virgin Media O2. Sorry to hear your having this issue. If possible could you send us a screenshot of the error you are getting over a private chat, so we can look into this for you.

• 
  markrmifsud (@markrmifsud) reported 6 minutes ago

  @virginmedia @RumouredRebecca I am guessing her TV service isnt up to scratch, much like mine right now

• 
  Mark vix (@Vikk3rs146) reported 8 minutes ago

  @virginmedia Thanks to the shabby way you’ve treated us once again ..that’s it for us now 30+ years a customer but no more ..just signed up to Sky ..had enough of your shite service and inept customer service..oh and £45 a month cheaper

• 
  Dave (@DaveWW1877) reported 8 minutes ago

  If anyone else has had horrendous Customer Service from @virginmedia please don’t except what ever rubbish they push back to you with.

• 
  David Wykes (@Wykesdwworld) reported 10 minutes ago

  @PeteUK7 @virginmedia Don’t worry automation and AI will never make mistakes! RIP

• 
  Rick Barrow (@TheGreenBarrow) reported 15 minutes ago

  @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

• 
  Chris (@ryansmi89) reported 20 minutes ago

  @ThatsTVOfficial Are there any plans to return the full service to Virgin Media?

• 
  Pete 😷 #COVIDisAirborne (@PeteUK7) reported 24 minutes ago

  @itsendeavour @virginmedia I hope they listen to the feedback they are receiving here. Not that I suppose they care that much. It's all about pleasing shareholders rather than providing professional service to their customers.

• 
  Antty (@Antty629802) reported 26 minutes ago

  @PeteUK7 @virginmedia That's awful. Whenever you leave they always try and squeeze a bit more cash out. Disgraceful