Virgin Media

Virgin Media Outage Report in Burton, Dorset, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Burton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Burton, Dorset, England 09/07/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burton, Dorset, England

The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomPoole TV
United KingdomBournemouth Phone
United KingdomBournemouth Internet
United KingdomPoole Internet
United KingdomBournemouth Internet
United KingdomBournemouth TV

Community Discussion

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Virgin Media Issues Reports Near Burton, England

Latest outage, problems and issue reports in Burton and nearby locations:

  • LonerganChris Chris Lonergan (@LonerganChris) reported from Poole, England

    @virginmedia The problem is guys it’s gets through they always say it’s the wrong team transfer me to where ever the call centre is and then it doesn’t connect hence another hour wasted. For something that should be super easy if you just integrated this into the online

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • stevejbeck Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • DarkchatCarl Carl Baldwin (@DarkchatCarl) reported from Poole, England

    @virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!

  • TirEoghain59 Bourneirish (@TirEoghain59) reported from Christchurch, England

    @virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout

  • alan67sb126 Alan Ganter (@alan67sb126) reported from Bournemouth, England

    @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

  • hammers01202 Andy Paton (@hammers01202) reported from Bournemouth, England

    @virginmedia Residential customer for about 4years

  • TaiDragon TaiDragon #LockdownHairyBeast (@TaiDragon) reported from Poole, England

    @virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • CarlJTaylor23 Carl Taylor (@CarlJTaylor23) reported from St. Leonards and St. Ives, England

    @virginmedia - 3 times I got cut off on the phone trying to tell you I need to cancel, now been moving to 3 different ‘live chat’ people and still not sorted. Even if you do cover my new house in the future I will not come back.

  • TamzLALee Tamzin L A Lee (@TamzLALee) reported from Poole, England

    @virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose

  • 1972madmike32 michael bass (@1972madmike32) reported from Poole, England

    @virginmedia Can you sort out BBC 1 ,as it's laggy as and like it's running at too slow speed ,it has been for last hour .

  • IAMBiSH1 Scott Bishop (@IAMBiSH1) reported from Poole, England

    @Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!

  • TaiDragon TaiDragon (@TaiDragon) reported from Poole, England

    @JohnnyDude1983 @virginmedia According to virgin, any more than 8 devices (including lightbulbs) and they won’t look in to issues and they would expect it to drop all devices randomly

  • channell_lisa Lisa Channell (@channell_lisa) reported from Bournemouth, England

    @Rebeccaswain10 @virginmedia Is it really that bad? X

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • J__almightyy Juice (@J__almightyy) reported

    @rlarkinho @SkySports @virginmedia First game of the season and you get this ****! Then they want to arrest people that use a stick 😭😭 mines the same

  • gazparsons10 gary parsons (@gazparsons10) reported

    @virginmedia is it time i go over to sky? if you can’t deliver the service i want, pay for and expect, that should see my contract null and void. #shambles @skytv get in contact 🙏

  • Michael62524526 Michael Graham (@Michael62524526) reported

    @virginmedia dire picture quality on sky sports what kind of service do you call that?

  • GarethWHughes Gareth Hughes GBC TV (@GarethWHughes) reported from Roby, England

    Has virgin media gone down? #virginmedia @virginmedia

  • krishofayr Krish (@krishofayr) reported

    @rlarkinho @SkySports @virginmedia Totally, I rebooted every gadget.... terrible

  • smegmatron99 cdiddy9 (@smegmatron99) reported

    @ClaireNffc_xo @virginmedia Think it's a virgin media issue

  • TracyBrenn93744 Tracy Brennan (@TracyBrenn93744) reported

    @rlarkinho @SkySports @virginmedia Same here, affecting loads of our channels and vm app not working

  • jjd_xo Jade Dinnadge (@jjd_xo) reported

    I’m with virgin media as well must be a problem with them!? @virginmedia

  • cazza1h caz henden (@cazza1h) reported

    @rlarkinho @SkySports @virginmedia Yep same here but it's all channels, app says oops something went wrong! No ****

  • ClaireNffc_xo Claire (@ClaireNffc_xo) reported

    @KiaNFFC @virginmedia I only checked the other sky sports 😭 seems to be a Virgin Media issue.