Virgin Media Outage Report in Burton, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Burton, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth and Verwood.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
||
| Bournemouth |
Internet | |
| Verwood |
Internet | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Burton, England
Latest outage, problems and issue reports in Burton and nearby locations:
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Laurent Bergmann
(@LaurentBergmann) reported
from
Totton and Eling, England
What a complete shambles @virginmedia are, no skills in handling customer services/complaints outrageous in this day!!!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Drage
(@andy_drage) reported
@virginmedia VM down in NN3? had an outage last weekend and was off from Friday evening until Saturday lunchtime - has been patchy all week and now it is down again - what is going on?
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🇬🇧
(@EnglishSquidx) reported
Virgin media internet has been shockingly bad for ages now then yesterday and even today it’s constantly connecting then disconnecting I’ve looked on the website everything in my area apparently is normal and I’ve reset the router a few times to see if that’ll work but nope …
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Chloe Clarke
(@ChloeClarke_x) reported
@virginmedia We have run the tests and it is saying the hub is offline? The internet has been an issue for weeks now
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Robbie Whiteley
(@robwhiteley21) reported
@virginmedia broadband down for the 3rd time in less than 2 weeks, not good enough - will be switching out if this isn’t resolved soon. Get it sorted!!
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Rob Blackmore
(@BlackmoreNFFC) reported
@virginmedia The problem is that I was up early this morning and the status was showing as ‘fine’ but there was nowhere to REPORT it. The issue has since been reported by other residents in this area and now acknowledged. This is a new build and I’m 6 months in to the contract.
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Darren Lyon
(@DarrenL37612327) reported
@virginmedia how you can call yourselves a broadband provider astounds me your service is terrible can’t wait to leave #iwantoutnow.
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Craig Naples but anonymous. Terrifying. OooOooOooo
(@crgn) reported
@virginmedia As the main reason I keep a landline going is exactly the situation I described - that is, for use in a power cut - I'll probably just dump the landline service. You charge far too much as it is.
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Chloe Mitchell
(@ChloJo1992) reported
@virginmedia Broadband is still not working. My partner has FINALLY just got through to a member of your team so 🤞 they can help!
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Louis Hervik
(@louisnorway) reported
@virginmedia how is your service down AGAIN?? Can you give an ETA on when it will be back in SW20?
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MikeW
(@mikewiow) reported
@virginmedia Phishing LACK of help.