Virgin Media Outage Report in Burton, Dorset, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Burton, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Ringwood and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Ringwood |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton, England
Latest outage, problems and issue reports in Burton and nearby locations:
-
Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
-
Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!
-
Elayne
(@elayne100360) reported
from
Bournemouth, England
@mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.
-
Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Poole, England
Interesting how @virginmedia can tweet messages on twitter but ignore messages from customers. Shows how bad their customer services are. Don’t blame Corona either.
-
Luke Green
(@Greenerthegoat) reported
from
Hamworthy, England
@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
-
Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia broadband down in BH12. My mobile reception is poor.. Any news on a fix. #WorkingFromHome
-
Louise Busfield
(@no1toerag) reported
from
Bournemouth, England
How do I cancel @virginmedia if no one answers the phone or messages
-
Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m disappointed in the lack of service! I’m a vulnerable customer and yet they don’t seem to be bothered by this fact! I get promised call backs and they never happen... I’m left with no facilities
-
Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m awaiting a call back from a manager to confirm from the new customer team that he can get a quick start pack out to me ASAP due to my unique circumstances. The manager John said he or a colleague would call me by Saturday. It’s now Thursday and I’ve heard nothing!
-
jason james
(@jasonjames056) reported
from
Poole, England
@virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!
-
Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend
-
Emma Louise
(@oncefallenangel) reported
from
Bournemouth, England
Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
-
Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
-
Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection
-
DaveDodgePhotography
(@ddodgephotos) reported
from
Totton and Eling, England
@sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
-
Lisa Taylor
(@mrslisataylor) reported
from
Bournemouth, England
@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
thanks @virginmedia I don’t have a working service as you say I have a bill to pay. According to the records next bill payment is due 04/05 but because your new installation charges are so high I’ve gone over the credit limit.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bish
(@rakb1889) reported
@virginmedia No, just that’s the best he could do image wise but to me there’s no change. He said it could be the screen trying to stretch picture but again, doesn’t happen on anything other than your v6, so for me it’s a virgin issue. Definitely not my TVs.
-
connor
(@CJHS_ESQ) reported
@virginmedia No internet or tv. They say a technician is on their to fix the problem, it’s an area fault, but this keeps happening. How the amount of uni lessons I’ve missed cause I can’t access them, due to no Internet, is ridiculous.
-
Sean Coughlan
(@seanjcoughlan) reported
@virginmedia Yes, thanks. I know it's not your fault, but such a dire service to even get through.
-
Sue Lynch
(@Suelynch6739) reported
@virginmedia No valid reason. Chased numerous times and told it would be sorted, and managers will call back! They never did! Today told not an offer anymore so breached contract deal. Son been waiting 6 weeks now for his TV
-
Athena Lamnisos
(@athenalamnisos1) reported
@blandsteve @virginmedia Service was stopped in April. It makes no sense. Really unbelievably awful. Those web chats were the worst - I had several with 6 hour breaks between my question & Virgin’s response. Usually just after going through all security - so that would need to be done again 6 hours later
-
Kat
(@maisonchevalier) reported
@virginmedia How can the community help with tech issues when your people over the phone can't? We have restarted modem, etc.. and have been on phone to you everyday for last few days and no help just excuses. We need an engineer please
-
YKH
(@MBYIDO) reported
Been trying to cancel my virgin media contract and i have been purposely cut off 3 times absolutely outrageous customer service @virginmedia
-
Bish
(@rakb1889) reported
@virginmedia The IVR just cuts you off? I just need someone to take ownership and resolve. Or for someone to agree I’m not getting what I paid for and cancel so I can go to another provider like Sky.
-
LilPhantom
(@LilPhantom25) reported
@virginmedia Why am I getting soo many scammers calling me now more than ever??? Been with you for years and never had it more than I have in the last 6months???
-
Hendy
(@Hendy_NE) reported
So if @virginmedia can't stick to their end of a contract, why the hell should a customer stick to theirs? Daylight robbery. You're absolutely shocking. During a pandemic aswell where so many people have found themselves out of work. #daylightrobbery