Virgin Media Outage Report in Burton, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Burton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Burton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 21: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Burton, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Poole |
Phone | |
| Poole |
Wi-fi | |
| Poole |
Internet | |
| Poole |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Burton, England
Latest outage, problems and issue reports in Burton and nearby locations:
-
Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
-
Lesley Westmoreland
(@ljw1414) reported
from
Bournemouth, England
@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
-
ASJ 🇺🇦
(@asinge69) reported
from
Bournemouth, England
Virgin Media support. A Black hole.
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia But thanks,they have put me on the deal I did t want abs now I will cancel in the next 13 days ie coming off ,the fact of being treated akin with contempt is mind boggling from a rentions point of view
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation
-
Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you guys are shocking. Honestly can't wait to cancel my contract with you guys!
-
That Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
@virginmedia Last time I checked the estimated fix time was 4pm approx. 🤞
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me
-
Rosa Collins
(@EarlyyearsRosa) reported
from
Bournemouth, England
@RuralMHMatters @virginmedia had a mobile dongle for the internet, perhaps they can help??
-
Aaron
(@aarons1308) reported
from
Bournemouth, England
Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐
-
Mrs A and Princess Marlow 🐶
(@RLA1971) reported
from
Poole, England
@virginmedia engineer spoke with us yesterday morning & agreed to send new hub with a next day delivery Been in all day, taking unpaid time off work & no delivery! Can you investigate as I’m a home worker & this is causing major problems Thank you
-
Lee Winter™
(@MrLeesRamblings) reported
from
Bournemouth, England
I've never known a company swing their **** around about their broadband service like @virginmedia do, when the service is so bad Today, we have connected to disconnected to connected, every 30 secs or so repeating Fun when youre trying to work let me tell you
-
Nick Smith
(@afcbbeachboy) reported
from
Poole, England
@paulwarsash @virginmedia These large companies treat customers like crap .
-
HeresSaintGemma
(@HeresGemma) reported
from
Totton and Eling, England
@virginmedia need help regarding new landline not working?
-
Trisha Lewis
(@TrishaLewisTalk) reported
from
Bournemouth, England
@virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?
-
Lisa
(@lisaculling) reported
from
Bournemouth, England
@virginmedia down again BH7 😤
-
Scot Hayes
(@ScotHayes_) reported
from
Bournemouth, England
@virginmedia you are ******* shite! Can't wait to cancel!!
-
The Waving Turtle
(@TheWavingTurtle) reported
from
Bournemouth, England
. @virginmedia is virgin media Internet down in Bournemouth, no service for last hour 😭
-
Dr Terry F PhD
(@TerryFi95721010) reported
from
Bournemouth, England
@virginmedia Is there an internet problem in Bournemouth??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Dan ◣ ◢ 🇺🇦
(@dan0991adamz) reported
@virginmedia ? Why am I being made to wait 2 months to install my broadband ! You was meant to attend 10th January !! It is now 7th fav, you have re scheduled 5 times on me. Now telling me I have to wait til 7th March.Not happening. Still waitin complaint awful customer service
-
KYR JAMESEY
(@JameseyKyr) reported
@virginmedia "no RF signal detected " hub has gone red and rebooted several times without luck. Any advice?
-
Dan ◣ ◢ 🇺🇦
(@dan0991adamz) reported
@malayalilondon @virginmedia Mine was scheduled for 10th jan, emailed me on 9th told me pushed back23rd feb. They’ve cancelled loads by looks of it Same issue lol last week came done the trunking outside (contractors) now … scheduled install Thursday. Nope pushed back to 7/3/22. 6 times cancelled.
-
Philippa L
(@PhilippaMiss) reported
@virginmedia If I click on that, I get ‘We can’t run a check on your service right now’. This is really poor. Box just flashes green all the time. Vague to non-existent explanation given on the phone. What am I paying for?
-
Rob Begley
(@RobOFeckit) reported
@virginmedia Complaint C-0702231883 I think I've made up my mind to leave Virgin Media. Dreadful.
-
Eden Gem
(@edengem) reported
@virginmedia Can you find out why this email issue keeps happening please
-
Rob Begley
(@RobOFeckit) reported
@virginmedia Currently on the phone to the Pune call centre - they cannot help me!!!! What is going on with Virgin? Why can't my Virgin media package be fixed? The manager of the call centre will not speak to me. The operative is trying to help. Disgraceful.
-
Dr Craig Thomson
(@CraigJThomson69) reported
@virginmedia Seriously the most insanely bad customer service ever. Almost 5 hours to be connected to an agent on chat. Just a bot that keeps sending the same stupid messages. If I was considering leaving before I'm now looking at other options.
-
Robert Yeo
(@RYLNCoaching) reported
@virginmedia I feel you are trolling me: phone, chat (both with monster wait times - which is the issue here) or post.
-
Scrawny
(@Scrawny71) reported
@virginmedia Broadband problem again in SW17 7DQ, any ideas? Does anyone know if @skybroadband is any better?