Virgin Media outages and service status in Christchurch, England

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Christchurch, England

The most recent Virgin Media outage reports came from the following cities: Poole, Christchurch, Ringwood, and Bournemouth.

City	Problem Type	Report Time
Poole	E-mail	6 days ago
Poole	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

• 
  Mark Bates (@officer_cartman) reported 8 minutes ago from Bournemouth, England

  @virginmedia Basically cut a long story I did agree a deal however it appears despite me asking for confirmation and then saying yes they put through the wrong one ,I chatted again this morning and basically told no you can’t ,it was literally like the new customer deal with a minor variation

• 
  Jamie Will (@YoungJambo) reported 11 minutes ago from Bournemouth, England

  @virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter

• 
  Deemers (@DeemersPaul) reported 11 minutes ago from Poole, England

  @virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out

• 
  Aaron (@aarons1308) reported 12 minutes ago from Bournemouth, England

  Anyone else on @virginmedia having Issues with the sound on @nickjr ? Daughter wanted to watch it but it was making a horrible sound and still is 🧐

• 
  Andy Paton (@hammers01202) reported 12 minutes ago from Bournemouth, England

  @virginmedia Residential customer for about 4years

• 
  Mark Bates (@officer_cartman) reported 17 minutes ago from Bournemouth, England

  @virginmedia I have to start it all again ,lost the Will and also managed to mess tfr or number to the o2 sim ,words fail me

• 
  Meg Ben (@MegzMakes_Music) reported 17 minutes ago from Bournemouth, England

  @virginmedia thieves. Overcharged me for a service I didn’t even ask for

• 
  James Taylor (@JCT6) reported 19 minutes ago from Bournemouth, England

  @virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!

• 
  Tom Davis (@TomWJDavis) reported 21 minutes ago from Poole, England

  @alex_tomkins @virginmedia Yep, down for the past 30 mins or so.

• 
  Care Bear (@active_doug) reported 21 minutes ago from Poole, England

  @virginmedia Unable to login on all devices

• 
  Trisha Lewis (@TrishaLewisTalk) reported 25 minutes ago from Bournemouth, England

  @virginmedia - the state of my intermittent broadband has been shocking all week and again this morning it is down. Seriously affecting my work and expect compensation. What's going on?

• 
  Mike Walker (@MikeWalker2012) reported 25 minutes ago from Poole, England

  Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!

• 
  Jamie Will (@YoungJambo) reported 27 minutes ago from Poole, England

  @virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.

• 
  The Ginger Bear (@tragic_velvet) reported 29 minutes ago from Bournemouth, England

  Virgin media are such garbage, average at best. Can't wait to bin them off.

• 
  Tamzin L A Lee (@TamzLALee) reported 38 minutes ago from Poole, England

  @virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before

• 
  Niki 💜 ◟̽◞̽ (@NikiNoox) reported 39 minutes ago from Bournemouth, England

  @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

• 
  It’s Me .... Amy (@BambiAmy78) reported 39 minutes ago from Bournemouth, England

  @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

• 
  Andrew Dear 💙 (@spongedaddy67) reported 43 minutes ago from Burton, England

  @virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…

• 
  Luke Green (@Greenerthegoat) reported 49 minutes ago from Hamworthy, England

  @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

• 
  Matt Holton (@Dive_With_Matt) reported 57 minutes ago from New Milton, England

  So the internet provided by @virginmedia won’t connect to either my phone, or the PS4 I’ve had nothing but issues since the family had the internet line installed... and recommendations on who to look at moving to?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tony dee (@tonemillwall) reported 8 minutes ago

  @virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days

• 
  Di (@defendingdd) reported 8 minutes ago

  @skytv 24 hours for a Manager call back you piss taking idiots. Don’t ever use Sky anyone. 19 years I’ve been with them and they are treating me like ****. Time to go to.@virginmedia

• 
  Shaun (@shauny67) reported 9 minutes ago

  @virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power

• 
  Donna B (@beasknees81) reported 9 minutes ago

  @virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!

• 
  Carol-Ann Sihra (@Csihra) reported 10 minutes ago

  @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

• 
  TheRealCraig (@AnIndividualist) reported 14 minutes ago

  If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

• 
  Mat ⚙️ (@NotEnoughTECH) reported 16 minutes ago

  @justarieldotcom @virginmedia AI happened. Then no one cared about the service as long as DD was paid on time.

• 
  entrustTMF (@entrustTMF) reported 17 minutes ago

  FIVE days with NO broadband @virginmedia and got a text this morning saying it's fixed🥳 But...wait...of COURSE it's NOT fixed😡😠 I still have the SAME flashing green light. Yes, I've rebooted it, restarted it, unplugged it, waited 30 minutes, etc, etc Engineer Tuesday #Awful

• 
  Kamran360 (@kamran360) reported 23 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

• 
  G.Scotland 🏴󠁧󠁢󠁳󠁣󠁴󠁿 가일 🇰 K Drama Addict 🥰 (@theamayzingmrsM) reported 24 minutes ago

  @virginmedia im a new customer i was lead to belive a engineer would be installing broadband now i have a old telewest socket the cable that I am supposed to plugg in won't fit now where cable is supposed to go has that to be unscrewed ? I have no service or WiFi tia gail