Virgin Media Outage Report in Christchurch, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Christchurch, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
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Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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wayne johns
(@WayneJohns) reported
@virginmedia why is it so hard to actually find a telephone number in customer services to actually speak to someone regarding crap broadband speed, without getting the automated runaround with txt links before the call auto hangs up!? VM customer services has become diabolical
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Hydra ヒドラ
(@Hydra_Saiko) reported
@virginmedia Guys fix the connection to thr Internet! This is the second time it's gone down in a week
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Simon Moore
(@Simon_moorehaha) reported
@virginmedia i just ran a test on my broadband and been told there is an intermediate issue in my area but your website isn’t listing it when I check the service status???
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Louise Clayton-Hatch
(@clayton_hatch) reported
@virginmedia Correction, mid December (But also told me in November 2020 after i conolained for 3 mnths that you'd need to do an audit to fix the cable & would be a max 4 week wait. That was a year ago. You knew then. And didn't fix it and still haven't
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Hannah Merritt
(@HannahLMerritt) reported
@virginmedia what’s the point in 20 years as a loyal customer when you whack our bill up with no alternative option other than to leave?
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thomas hill
(@tommyboy1874) reported
@virginmedia Xmas day then 28th then today still poor connection
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Glenn Peeples
(@GlennPeeples) reported
@virginmedia Broadband issue
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Ben Kent 🏴
(@BenKentF1) reported
@virginmedia Upload speeds are slow
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Glenn Peeples
(@GlennPeeples) reported
@virginmedia This is why I want technical support and not this admins reply, as that’s missed the point. If I use a VPN I get the expected top speed. It’s being throttled. I can see in the test, it bounces around 250 mbps. Can you arrange for someone to call me who can actually help
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Alison Hopkins
(@Hopkins_Alison) reported
@shardon1980 @virginmedia When my landline had a problem, @bt_uk sorted it in less than 24 hours. Dump virgin.