Virgin Media Outage Report in Christchurch, Dorset, England
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Christchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Christchurch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (21%)
-
Total Blackout (10%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Christchurch, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Wi-fi | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
-
Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Happy days @virginmedia is down yet again... No broadband, no telly, no landline! 🤬😤
-
Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
-
Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Absolutely loath @virginmedia's over priced 360, and like their customer service, it's just rubbish, can't wait for @CityFibre to go online in our area so that I can trash VM, even if I have to take a hit when I cancel as locked into a contract at the mo, it'll be worth it!😡😠
-
Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
-
Laura
(@ItzLauLau) reported
from
Hamworthy, England
@bt_uk Absolutely love that virgin media has been out and clearly not fixed a problem but instead ruined our internet connection this morning! Thanks very much!!
-
Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
-
5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
-
5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
-
Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
-
Mike Walker
(@MikeWalker2012) reported
from
Poole, England
Just had to put a 2nd call into @virginmedia this afternoon to sort out the problem they caused from this mornings call to them, which was to attempt to sort out issues from a previous call to them 🤬 New TV aerial installed next week and once @CityFibre are running, VM are gone!
-
Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Unable to login on all devices
-
Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
-
Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
-
The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
-
Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
-
Care Bear
(@active_doug) reported
from
Poole, England
@virginmedia Password has been reset by Virgin media. Still can not get to a login page
-
Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
-
Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
-
Tony Dukes
(@TonyDukes1) reported
from
Poole, England
@virginmedia Down time again service just getting worse and worse
-
Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
🔞DivineMissDeviant
(@DeviantDomme) reported
Sorry folks. Yet again, as Virgin Media have put their prices up, they've made their service even more ****...like they do every single time there's a price increase. Arseholes.
-
Benh
(@benhwolves75) reported
@virginmedia @NiiNiiFC @Flav_Bateman No internet again and an hour in a queue so far. Very poor service
-
Jason Woods
(@jason84woods) reported
@virginmedia Thanks, was hoping to have a resolution by tomorrow so here’s hoping
-
Dave Richards
(@DaveRichards50) reported
@virginmedia is there anyone I can speak to, to discuss my package? 150 call centre shut due to COVID, text number bot shuts conversation down, live chat the same. This is terrible service!
-
Thomas Miller
(@Millerman980) reported
@virginmedia I completely understand, but was never explained this properly and would instead receive calls from the call centre usually late at night telling me of further delays to my install but wouldn’t explain to me why
-
Rakesh Chohan
(@RakeshChohan) reported
@virginmedia ...down and I have to reboot my outdated router. I have COPD which means I am reliant on a good broadband service. I am paying well above the odds too which makes this worse. I would like you to call me as soon as possible as I have logged a complaint and am ....
-
Adam Davey
(@adam_davey) reported
@virginmedia Guys I have been on hold for over 1h and 20 mins but then got cut off. Frustrating. I have been upgraded to 1GB but I am only getting about 100mb/s. I have rebooted the router and am connected directly to my new Superhub 4 via ethernet - Please help!
-
Chenna
(@chenna1985) reported
@virginmedia Thank you for your response! I have requested to remove the TV service from the package since it was getting ridiculously long to fix. I simply didn't understand why you didn't want to send the new TV box which is included in my package deal.
-
WelshSwimmer
(@SwimmerWelsh) reported
@virginmedia how do I speak to someone. Paid for new package. Cannot connect. All on line help does not work. Phone gets cut off after an hour of waiting. Help?
-
Jody Medland
(@jodymedland) reported
@virginmedia Can you follow me back please? I need to inbox you about an oversight you continue to make. It'd be great to get it fixed, and the contact options in the backend of your website are terrible.