Virgin Media outages and service status in Christchurch, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Christchurch, including 0 direct reports.
- The most common problems reported in this area mention TV, E-mail, and Internet.
- The most recent signal from this area was received May 16, 7:27 PM GMT+1.
- TV (35%)
- E-mail (24%)
- Internet (24%)
- Wi-fi (12%)
- Phone (6%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Christchurch, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Christchurch, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, Lymington, Christchurch, and Ringwood.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth
|
Wi-fi | 3 days ago |
|
Poole
|
Internet | 3 days ago |
|
Bournemouth
|
4 days ago | |
|
Bournemouth
|
TV | 5 days ago |
|
Poole
|
Internet | 5 days ago |
Nearby cities with recent reports
6 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Christchurch, England
Latest outage, problems and issue reports in Christchurch and nearby locations:
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Connor mellish (@Connor_HC18) reported from Bournemouth, England@vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Marty Caine - #Cromwellians (@Marty_Caine) reported from Poole, England2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Tom Davis (@TomWJDavis) reported from Poole, England@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Bourneirish (@TirEoghain59) reported from Christchurch, England@virginmedia Promised management call back which never happened, half hour waits then advised to do online complaint.... 😑Then to be told online complaint system doesn't work. Such poor customer service throughout
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Stuart Jones (@ithastheanswer) reported from Bournemouth, England. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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keith nigel ward (@keithward329) reported from Bournemouth, England@virginmedia another scam today, 01623472871 close them down
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Mandy Payne (@mizzmjm7) reported from Bournemouth, England@virginmedia why is the WiFi down in Bournemouth?
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Nick Smith (@afcbbeachboy) reported from Poole, England@paulwarsash @virginmedia These large companies treat customers like crap .
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Steve Beck (@stevejbeck) reported from Bournemouth, EnglandOh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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babyduck (@babyduck999) reported from Bournemouth, England@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, EnglandAnother day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Lesley Westmoreland (@ljw1414) reported from Bournemouth, England@virginmedia what do we do when I’ve contacted you 3 times , cut off & have no mobile phone service , rubbish internet , done all diagnostic checks ? Husbands mobile the same !
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Tamzin L A Lee (@TamzLALee) reported from Poole, England@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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Gary Eaton (@garyeatonafcb) reported from Bournemouth, England@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Lauren Tompkins (@LaurenSTompkins) reported from Bournemouth, EnglandAny idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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BmthGooner (@bmth_gooner) reported from Bournemouth, England@virginmedia is virgin media down in bh9 area ?
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Care Bear (@active_doug) reported from Poole, England@virginmedia Password has been reset by Virgin media. Still can not get to a login page
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Mark Bates (@officer_cartman) reported from Bournemouth, England@virginmedia I bet much doubt you can help ,I agreed a rention yesterday and they processed wrong deal went to redo it and time ran out and now won’t do it ans basically saying that’s not what was agreed despite screenshots .offcom I here come
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Connor mellish (@Connor_HC18) reported from Bournemouth, England@virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carrie Clarke (@MrsCClarkey) reportedCome on @virginmedia my elderly mother has been without TV since 14th May. Your outage updates are wrong every day. No way of talking to a human. You need to do better!!!!
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G (@GarthSiner) reported@Benleo @virginmedia Three do 5G Broadband WiFi. No cables needed. Quick enough and far cheaper the Virgin (I had so many problems I swore to never use them).
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kerry (@_kerryking_) reported@virginmedia Unfortunately this is still an issue, comes up saying that we are fetching account details and after 15 minutes Error CS1012 appears, so so frustrating! Been going on since Thursday now!
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Kathy Miller (@KathyMi25429227) reported@virginmedia I can't log in because noone will change the outdated email I registered with you 25 years ago so I cannot access onlime... am about to go to Ombudsman as have complained 3 times and nothing done, truly appalling service. Others in my area are moving from Virgin as too unreliable
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Ian. up the Gooners ❤️ (@ianscott0708) reported@Benleo @virginmedia So many bad reports about virgin, I wouldn't go near them
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Limey (@Limey31649474) reported@Benleo @virginmedia Same experience over weekend. Too much to write here but the worst I’ve been seen, incompetent beyond compare. Will be cancelling and expect them to wave the £108 they want to charge me to do so. Have a complaint raised, apparently I can’t respond to it for 8 weeks! Crap.
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Phil the-trucker 🇬🇧 🏴🏴 (@phibel69) reported@Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful
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6igantuar (@6igantuar) reported@Benleo @virginmedia I left them for BT and never looked back. BT have call centres in the UK. They'll reply to you on here and offer to help but you'll end up getting nowhere as I also did this about 3 times, so I know. Useless company.
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C Morris (@crm_uk) reported@Benleo @virginmedia Yep 💯 percent. Worst is when the Indian call centre says password is wrong because they don't understand and you're having to break up your English for them 🙈
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Alfie (@alfie_beachlife) reported@Benleo @ChrisSleven @virginmedia Lured away from EE by Sky on BB + mobile package. The mobile service is next useless and despite upgrading to the highest Sky BB speed available it’s still not as good as EE plus they did the price hike wrapped up in some BS marketing about how wonderful they are. Back to EE asap