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Virgin Media outages and service status in Christchurch, England

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Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Christchurch, including 1 direct report.
  • The most common problems reported in this area mention Internet and E-mail.
  • The most recent signal from this area was received Apr 8, 11:52 AM GMT+1.
  • 78% Internet (78%)
  • 22% E-mail (22%)

The latest reports from users having issues in Christchurch come from postal codes BH23 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Christchurch, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Christchurch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Christchurch, England

The most recent Virgin Media outage reports came from the following cities: Poole, Christchurch, Ringwood, and Bournemouth.

CityProblem TypeReport Time
Poole Internet 21 hours ago
Christchurch E-mail 7 days ago
Poole E-mail 11 days ago
Poole Internet 12 days ago
Poole Internet 13 days ago
Poole Internet 13 days ago

Nearby cities with recent reports

Poole

1 recent signals

21 hours ago

Community Discussion

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Virgin Media Issues Reports Near Christchurch, England

Latest outage, problems and issue reports in Christchurch and nearby locations:

  • ithastheanswer
    Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

  • Greenerthegoat
    Luke Green (@Greenerthegoat) reported from Hamworthy, England

    @virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks

  • Philip_AnthonyB
    Philly B (@Philip_AnthonyB) reported from Poole, England

    @notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.

  • mghowes
    Matthew Howes (@mghowes) reported from Bournemouth, England

    @virginmedia @LFCTV can you fix the audio please its unwatchable right now.

  • jasonjames056
    jason james (@jasonjames056) reported from Poole, England

    @virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!

  • mrslisataylor
    Lisa Taylor (@mrslisataylor) reported from Bournemouth, England

    @virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot

  • oncefallenangel
    Emma Louise (@oncefallenangel) reported from Bournemouth, England

    Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄

  • mizzmjm7
    Mandy Payne (@mizzmjm7) reported from Bournemouth, England

    @virginmedia why is the WiFi down in Bournemouth?

  • no1toerag
    Louise Busfield (@no1toerag) reported from Bournemouth, England

    How do I cancel @virginmedia if no one answers the phone or messages

  • elayne100360
    Elayne (@elayne100360) reported from Bournemouth, England

    @mmould_pooleNHS @virginmedia Hear hear, my ombudsman complaint is still ongoing, they do not tell the truth about what they have done & customer service non existent.

  • Gavin_Lifestyle
    Lifestyle Gardens Design & Build LTD (@Gavin_Lifestyle) reported from Poole, England

    @frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!

  • officer_cartman
    Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

  • NikiNoox
    Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

  • chefmike56
    Michael Darracott (@chefmike56) reported from Bournemouth, England

    @virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again

  • MegzMakes_Music
    Meg Ben (@MegzMakes_Music) reported from Bournemouth, England

    @virginmedia thieves. Overcharged me for a service I didn’t even ask for

  • ithastheanswer
    Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today

  • steve_fall
    Steve Fall (@steve_fall) reported from Poole, England

    @virginmedia broadband down in BH12. My mobile reception is poor.. Any news on a fix. #WorkingFromHome

  • BambiAmy78
    It’s Me .... Amy (@BambiAmy78) reported from Bournemouth, England

    @deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.

  • babyduck999
    babyduck (@babyduck999) reported from Bournemouth, England

    @virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • timlittlecom
    tim little (@timlittlecom) reported

    Dear @virginmedia having called three times, kept on hold for over an hour and then mysteriously cut off each time while I was trying to cancel my contract because you don’t have services at my new address, I’m starting to think this is an actual policy of yours. #shocking

  • rugbywebdesign
    Rugby Web Design (@rugbywebdesign) reported

    @virginmedia Trying to speak to someone! I'm not a customer, so can't get through the automation on the phone, and your online chatbot is sending me round in circles - Whatever happened to real people?

  • _ACFox
    Andy Fox (@_ACFox) reported

    @virginmedia A further conversation indicated again that the automatic compensation has been incorrectly applied. We would not have got off the phone without a satisfactory resolution in the first instance, and only got off the phone when your representative advised that we could get 2/?

  • The_Coffee_Lab
    The Coffee Lab (@The_Coffee_Lab) reported

    @virginmedia why is it whenever I actually need to speak to customer services I end up ranting on Twitter before someone listens? Can you get someone to contact me PLEASE!?

  • BradOwl
    Phil Bradish (@BradOwl) reported

    @OnlineracingTs @virginmedia That's daylight robbery, I would just move without telling em and cancel direct debit.

  • dawnbensonart
    Dawn Benson (@dawnbensonart) reported

    @virginmedia It does not work, your 'teams' pass buck, do not care. Everyone sick to death of your refusal to resolve issues. A system that worked now does not so according to your team I now have to buy or rent mesh pods, not nec before! sounds like a plan to make more ££££. contact me

  • SyrusThaVyrus
    Sirus (@SyrusThaVyrus) reported

    @virginmedia and that she had the email in front of her on her screen. As I missed the deadline to apply for the credit, I couldn't be offered it now. That in itself seemed harsh. She filed a complaint on my behalf too, I was told someone would look into it and call me back. Checked my email

  • _ACFox
    Andy Fox (@_ACFox) reported

    @virginmedia We were told otherwise regarding compensation, by the representative who opened the complaint for us. We checked a number of times that this was the case before incurring any consequential costs, and it was confirmed that compensation would cover these. 1/2

  • ce_johnston
    Chloe Johnston (@ce_johnston) reported

    @virginmedia can you arrange a call back? I’ve been on hold forever trying to cancel my contract. If there was another way I’d do it, but surprise surprise - VM says the only way to cancel is to call! Ridiculous when wait times are this high.

  • SyrusThaVyrus
    Sirus (@SyrusThaVyrus) reported

    @virginmedia Sorry for getting back late. In hindsight, it's a good thing I did - its now gone from one complaint to multiple. Genuinely shocked at the service I have received. I'll try and explain in chronological order the horrible few days of 'customer service' I have had...