Virgin Media Outage Report in Ringwood, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ringwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Bournemouth |
TV | |
| Poole |
TV | |
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringwood, England
Latest outage, problems and issue reports in Ringwood and nearby locations:
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Scott Bishop
(@IAMBiSH1) reported
from
Poole, England
@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
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Carl Baldwin
(@DarkchatCarl) reported
from
Poole, England
@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before
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TaiDragon #LockdownHairyBeast
(@TaiDragon) reported
from
Poole, England
@virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...
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Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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locharlotte
(@CharlotteLois) reported
from
Poole, England
@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Helen & Rob - B Double E
(@B_2_Es) reported
2 weeks, 4 requests on chat & text to get a callback to setup contract with @vmbusiness and nothing. Wait time in phones huge. Wondering if they have a customer service team?
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Claire 🤦🎭
(@playgirlc) reported
before i even got thru i got an announcement that @virginmedia services are down in my area. red flag #2? one more and i'm cancelling everything. 2/2
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justintime99
(@justindew77) reported
@virginmedia Well then effectively I am Dropped. The service can be provided but you just won't due to budget. Don't you think keeping customers would be a better bissineses ideology?
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Sally O'Donnell
(@SallyOdonnell) reported
@virginmedia You’ll never guess… tried to phone.. obvs Failed security so nobody could help me… phoned back & pressed want to leave button & hey presto all of a sudden I get help! 3 weeks, 10 tweets 11 hours phone to get new password! (And still no letter!) what customer service! Dire!
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polly
(@pollythompsonn_) reported
@virginmedia Will texting this number solve my issue? Or will it be a case of just being passed around again?
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Richard Rogers
(@Richardtsb) reported
@virginmedia The team are supposed to be contacting. What is the problem that it is taking so long to rectify
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Neil Bourne 🏴
(@neilbourne4) reported
@virginmedia Agreed, but to call a chargeable number for a £3.00 refund? Not worth the call as it would probably cost me more. It's not about the refund, its the principle of being sold a service that on this occasion wasn't fit for purpose.
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karen tayman
(@ktayman75) reported
@virginmedia Hi I was due to have internet installed start of October and have had delay after delay. Struggling to contact anyone who can sort the issue, could you please help me out l? Thanks
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Ay-Ayron 🇹🇭🦊
(@AzaBrown14) reported
@virginmedia Website says no known issues with my post code, but automated service says there are issues that will be resolved after 18:30...
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Sandy
(@justsandy2u_) reported
@virginmedia Hi apologies problem isn’t sorted out unable to video call. Elderly vulnerable mother cancelled a contract with you but has received a DD mandate via email. I need to sort this out for her NOW. Can only DM at the moment