Virgin Media Outage Report in Ringwood, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 01: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ringwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Poole, Yarmouth, Ringwood and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
||
| Poole |
Internet | |
| Poole |
Internet | |
| Poole |
Internet | |
| Yarmouth |
Internet | |
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringwood, England
Latest outage, problems and issue reports in Ringwood and nearby locations:
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Bournemouth, England
Please @virginmedia learn from the banks and offer your customers the option to pause services or waive cancellation charges for people losing their jobs. £80 to take TV off my plan after 15 years as a customer is not helpful
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Poole, England
Interesting how @virginmedia can tweet messages on twitter but ignore messages from customers. Shows how bad their customer services are. Don’t blame Corona either.
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia It says there are no known issues. I've taken the white cable out and reconnected and rebooted and it makes no difference. Some sky sports channels are not working and just show error w02! This happens far too often!
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Jenny Palmer
(@jennyjanepalmer) reported
from
Bournemouth, England
Are you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia you offer the most horrendous service ever! 3 call backs promised and not received one! My quick start pack was supposed to arrive yesterday but didn’t. No communication what so ever! Unbelievably bad I would definitely not recommend
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m disappointed in the lack of service! I’m a vulnerable customer and yet they don’t seem to be bothered by this fact! I get promised call backs and they never happen... I’m left with no facilities
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
thanks @virginmedia I don’t have a working service as you say I have a bill to pay. According to the records next bill payment is due 04/05 but because your new installation charges are so high I’ve gone over the credit limit.
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Natalie Griffiths
(@Natalie05490147) reported
from
Bournemouth, England
@virginmedia I’m awaiting a call back from a manager to confirm from the new customer team that he can get a quick start pack out to me ASAP due to my unique circumstances. The manager John said he or a colleague would call me by Saturday. It’s now Thursday and I’ve heard nothing!
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Whether broadband is a utility or not is a point of view. From my perspective, it’s a utility. I accept no supplier can guarantee service. VM may be just be on an unlucky streak. Your service is presently not something I trust - based on current experience.
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia I would recommend to be honest with customer
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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5G.ordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
I actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Right this second, no. But it’s becoming clear that I cannot rely upon the service. It really is a utility. My water, gas & electricity all seem to run smoothly but not my broadband service. It is very frustrating.
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carl mieleszko
(@AFCBCarl) reported
from
Bournemouth, England
@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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shannon
(@rmjfletcher) reported
@virginmedia my wifi keeps freezing but you’ve not updated your service page to reflect these issues, how can I get this in writing to confirm to my work please?
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Bruno Belcastro
(@argen) reported
@virginmedia Hi, I'm being charged more than a contract that I recently signed and there's no option to contact you on the site. Can you please help?
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Lisa Martin 🤍🖤
(@lisalouann) reported
@virginmedia 1) After being on the phone for over an hour explaining our issue of no WIFI upstairs, Tivo box not working properly and not able to view Prime or On Demand Live Events we’ve purchased, the polite Virgin rep needed to get authority from a Floor Manager to book
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Stoo Parker
(@StuartAParker) reported
@vmbusinesshelp @vmbusiness OK, I’ll play the game again. I’ll report back here with how well they did resolving the issue.
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia When myself and my wife both are in teams or zoom call, we are facing issues after a few minutes. We are also finding issues when connected to VPN. Your technical service guy told us that you don’t support using VPN Is it correct?
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Nigel
(@NoswadLegin) reported
@virginmedia what are the issues with the broadband/ internet / WiFi in the Caterham area? How long until they are fixed?
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia , why internet is more unstable when we are in zoom or teams call? What is the use of 350MBPs or 1GBPs connection? Most unreliable provider.
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Lisa Martin 🤍🖤
(@lisalouann) reported
@virginmedia 4) I will be cancelling my contract and moving to Sky as you are not providing the full service we are paying for. From a very dissatisfied and unhappy Virgin customer with over 16 years’ loyal service to you! Please respond.
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Stoo Parker
(@StuartAParker) reported
@vmbusinesshelp @vmbusiness This is beyond a joke. Contacted CC and explained. The response? “Sorry to read this Stuart, give the guy’s a faults a crack at fixing the issue” with a link to check outages!!! And a suggestion to contact the faults team! OMG, you are beyond incompetent!
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Dr. Renuka Mudunuri
(@nanipals) reported
@virginmedia , All guys we realised a new fact from VirginMedia. They are saying that We should not use VirginMedia broadband for work from home as we are using VPN. The most unstable,and unreliable service in UK.