Virgin Media Outage Report in Ringwood, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ringwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth, Poole, New Milton, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
Wi-fi | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Bournemouth |
Internet | |
| Poole |
||
| Poole |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringwood, England
Latest outage, problems and issue reports in Ringwood and nearby locations:
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Scott Bishop
(@IAMBiSH1) reported
from
Poole, England
@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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Carl Baldwin
(@DarkchatCarl) reported
from
Poole, England
@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
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TaiDragon #LockdownHairyBeast
(@TaiDragon) reported
from
Poole, England
@virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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locharlotte
(@CharlotteLois) reported
from
Poole, England
@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mike Singh
(@Ub3rmik3) reported
@bosscat02 @ParmBilkhu @virginmedia Get yourself an Asus Router, put the Virgin hub into modem only mode and boom. The WiFi hubs alway been rubbish. Virgin are decent, it's the hardware hub's that are crap Lots of guides online how to do it
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia @Ofcom Original agreement. I informed VM that I will not accept this as a resolution as this is my right as a customer, given the fact that VM had added a new contract without my agreement. VM have now said they are unable to change this new contract at all.
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Liz McLean
(@LizzyMcL) reported
G12 area Virgin Media down?@virginmedia
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Alan Lloyd Now/Forever/Always
(@AlanLeGrand1) reported
@virginmedia 2 days in a row TF10 7 postcode no internet dreadful service I can’t wait to cancel my contract enough is enough
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ArsenalRadar
(@ArsenalRadar) reported
@virginmedia Hello .@Ofcom I would appreciate help on how I can raise a formal complaint against .@virginmedia The above thread provides context on my issue. Currently, I have gone through Virgin Media's complaint process and as a resolution they offered to correct my contract to the
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Emma Flynn
(@EmmaFly10423352) reported
@virginmedia Hi I got a reply on Facebook messenger but nothing after that and I can't get through to customer care
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AarronDotNet
(@AarronDot) reported
The wifi hopefully being installed tomorrow finally after 4 and a half months pls don't let me down again @virginmedia
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Karl Darlington
(@DarlingtonKarl) reported
Moving house on Friday and want to move my @virginmedia services. The advisor told me that they don't supply to my new address and they can't transfer my services. He then told me that I need to pay £150 early cancellation fee to cancel! Absolutely disgusted! Sort it out Virgin!
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Kan Thorne
(@KanibalThorne) reported
So glad that I'm not going with VirginMedia when I next move. They can't provide a service any more and I feel as though they're lying to my face about throttling.
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poppy egan 💙
(@poppyegan) reported
@SteveW69x @virginmedia Their Internet is abysmal. I work from home and every day the signal drops during Teams calls. I can't wait to leave