Virgin Media Outage Report in New Milton, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near New Milton, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Poole |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Poole |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Gary Hynes
(@gazhere57) reported
from
Totton and Eling, England
I have been trying to get through to @virginmedia by phone since lockdown to cancel all of my subscription services. I just never get through. I have had my new provider in place for months. It just seems Virgin are not interested in supporting customers that want to leave.
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Pauline Richards
(@PaulineR59) reported
from
Southampton, England
@Virginmedia trying to speak to someone in customer service is joke! On hold for 35 minutes so far!
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andychoo64
(@andychoochoo64) reported
@virginmedia The issue is you haven't activated the service and nobody seems to be able to sort it. Call centres you have are an absolute joke, totally useless!
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Becky Kaur
(@BeckyShergill) reported
@virginmedia This states - Looks like there’s an intermittent signal issue in your area. So how did you concluded that there are no issues in the area
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Adam Carlile 🇪🇺
(@FrozenProduce) reported
@virginmedia Not really, it's been up and down, large spikes of packet loss, followed by massive numbers of Post RS errors in the modem information page, I'd really like an engineer to come out and inspect the line if possible
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Last week an no email from yodel so sat waiting like idiot only swapped over cos you promised be better than sky, not working out well is it
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Managed IoT
(@managediot) reported
@virginmedia Not working again…
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Tracey 💙
(@TraceyWaby) reported
@virginmedia Thats the question to which I can't get reply , its supposed go live tomorrow 1st bill due tuesday yet i have nothing? tracking yodel down is mission in its self. Fed up of your bots and asking if i want go whatsapp, i dont have whatsapp , serious im about ready cancel you
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Joe McCormac🇮🇪🇬🇧🇪🇺🇺🇸
(@JoeMcCormac) reported
from
Firhouse, Leinster
@EdwardO42002935 @AnnTravers6 @virginmedia The mental anguish of any victim male or female must be awful. Violence towards any living being human or animal must never be tolerated.
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Tony Speight
(@Speight4Tony) reported
@virginmedia @richardbranson I’ve had a truly appalling experience trying to switch the virgin internet. Numerous delays, engineers not turning up, 3+ hours spent speaking to customer services and no apology or new date, but taking payments! Pls contact me to sort this mess out
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Sally ‘Is this it????’ Lord
(@Vidardogsmum) reported
@virginmedia Hi, checked service status, advised there are no known issues. So checked connections, all correct, but still no dial tone. Calling from our mobiles, the call ends after a second, so definitely an issue.
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Adrian Wright
(@adyefc) reported
@virginmedia It was intentional, she kept muting mid conversation. Its about last 2 bills overcharging. Called to fix on 4th I was assured this bill would correct the error but we’ve been overcharged AGAIN. Bill is supposed to be £73, last bill you took £96 this bill you want £120 #theft