Virgin Media Outage Report in New Milton, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near New Milton, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Bournemouth, Poole and Christchurch.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Southampton |
Internet | |
| Poole |
TV | |
| Southampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had an outage earlier this month and it hasn't been removed from my bill
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia Yes outage was fixed after about 3 days. I had to wait for a new router. Was told this would be deducted automatically from my next bill
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Clare Old
(@enkeli85) reported
from
Southampton, England
Good thing we are on leave and not trying to work from home. @virginmedia Internet gone down again.... Engineer coming tomorrow so I only hope it fixes itself before then
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
Is anyone else having problems with @BBCiPlayer I tried to use vie my it kept saying this can only be viewed in the uk 🇬🇧 funny thing i am in Southampton Hampshire England 🏴 Uk 🇬🇧 I tried first vie @virginmedia tv go app then on @BBCiPlayer app still the same massage or is 1/2
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
ok, what's going on with @Channel4 and why is the signal going? either @virginmedia is playing up, or this is part of the @DerrenBrown experiment
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Harrison🚴♂️
(@harrisondafydd) reported
from
Southampton, England
@virginmedia Don't do it. So many hidden fees, shite customer's service & woeful WiFi connection
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Alex Robertson 🏳️🌈
(@alex_jrobertson) reported
from
Southampton, England
@guill0dean @virginmedia @VirginAtlantic It's a shame cause they've been really good with my parents. Fantastic speeds, friendly staff on the phone, speedy response. They've got nothing but praise for VM! It's one of the reasons I joined them for mobile. Mad how varied their customer service can be 🤔
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Jamie Coleman
(@Jamie_Lee_C) reported
from
Southampton, England
@tom_will_banks @PlacesLeisure I had a similar issue with Virgin Media. Cancelled my subscription and randomly 4 months later they started taking money from my account. I got a refund but I just though how sneaky..
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@virginmedia I want to cancel my broadband, have contacted you previously but have spent hours over past few months waiting on end of phone. Contact me to get this sorted ASAP.
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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Marc
(@spoise87) reported
from
Southampton, England
@virginmedia I had no internet for a number of days, I was told that for that reason, that would be deducted from my bill pro rata. The new hub was sent free and fixed the issue
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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𝕻𝖗𝖔𝖑𝖊𝖙𝖆𝖗𝖎𝖆𝖙 𝕻𝖗𝖎𝖓𝖈𝖊
(@kwxmxna) reported
from
Southampton, England
So my WiFi has gone down and when I go to the virgin media website it's under maintenance @virginmedia what scam are you running pls??
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ksid🌸
(@KaitlinSiddiq_) reported
@virginmedia I’ve moved house and was told I could ‘self install’. This was due to happen on 19th sept however it was brought forward to 15th sept which I called to advise. We now have no connection working, the old acc has been disconnected and you aren’t able to help me get my new acc on
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Jo Kirkpatrick
(@JoKirkpatrick13) reported
@virginmedia Hope I will have a signal where I am. Otherwise everything is back to square one.
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MayaGuy 💎
(@Strangebox_ltd) reported
@virginmedia Hi. Nope, no advise and your service status only says tvs are affected which isn’t true. Just look at various down detector sites to see. Lots of building work around PE27. Reset my box 10 times in 24 hours. No joy and running a business (not a business customer)
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Bill 👨💻
(@BillT_Tech) reported
@LizTrenow @virginmedia Hey there Liz so sorry about your email I am available if you might be interested in recovering your hacked email I am an expert at recovering any type of hacked account Send me a message I can help you out
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Merv - La! Baron of Hastings in the Cinque Ports
(@bearz1066) reported
@derrickca @virginmedia Our broadband, TV and landline with @virginmedia have just gone down again! I’m told it might okay be 19:40 today if I’m lucky. I pay over £100 a month for this 😡 #VirginMedia
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elsie
(@elsiewanjiku) reported
@virginmedia hallo can you tell me why you are charging me for paper bill for the last 2 months when I have signed up for e- billing online as well as called in customer services to do it again because I had done it online and thought it had gone through
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Chris Humble
(@ChrisHumble79) reported
@virginmedia Yes arrange a call back, that you can’t do. This is as pointless as the rest of the supposed customer service contact points you have. It’s unhelpful and seems designed by someone who has never been a customer of a company that can’t deliver on promises
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GasmanBaz
(@Gasmanbaz_) reported
@virginmedia Tried calling that number this morning went through the options to add a TV service and got put in a queue for over 45 mins. Then I got cut off. Tried again and waited 30 mins then I had to end call because of an incoming call.
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Lorraine Hogan
(@lottyhog) reported
@virginmedia Yes i did have access before and quite frankly i'm fed up with the service i've had, when contacting you to be told my email address is incorrect, yet i get my bill sent to it every month, is appalling, my password was changed by your call centre and it still does not work.
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graham warren
(@grahamwarren) reported
@virginmedia By the way, I'm also on the phone to your customer services department. So far, 1 hour, 4 different representatives, 3 transfers, 0 answers. This is not a good look and doesn't augur well for the future. And I haven't even been connected yet.