Virgin Media Outage Report in New Milton, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near New Milton, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Bournemouth, Christchurch and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Bournemouth |
||
| Christchurch |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@NewWorldLoading @ODEONCinemas I pulled off the ultimate scam by using the O2 priority app which I now have access to as a customer of @virginmedia following their recent merger 😈 Free ticket at odeon every Monday
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia ,is it worth trying to call customer service today, will anyone answer the call or is it more hours on hold before being cut off?
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Emma Page
(@wordsbypage) reported
from
Bournemouth, England
The Internet dropping out or down to next to nothing every 10 minutes since midday wouldn’t be an issue if I didn’t have a deadline. @virginmedia remind me why I am paying for the top package.
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Mark Cook
(@Macsaint99) reported
from
Southampton, England
@virginmedia @TimTastic38 Ok, so if we paid part of the bill as we had a loss of service for part of the day that would be fine too?????
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Elayne (she/her)
(@elayne100360) reported
from
Bournemouth, England
@virginmedia another outage in BH6
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Called virgin media last week. Part 1 Me - I'd like to cancel please. VM - you can't, it can only be a minimum of 60 before your contract ends. Called back today (less than 60 days) Me - I'd like to cancel please VM - I can see another agent has already cancelled.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia how can you hike prices for existing customers, offer deals for new customers but are unable to answer your own customer service lines? Better deals with BT, why should we pay your extortionate price for terrible service?
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James Featherstone
(@JFeathjav) reported
from
Southampton, England
@davenevin @virginmedia Luckily their customer service is excellent 🥴
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Andrew Dear 💙
(@spongedaddy67) reported
from
Burton, England
@virginmedia useless…..absolutely uncontactable, the worst online help assistant it has ever been my misfortune to use…
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
At this rate, Virgin Media is gonna have to change their name because that's bound to offend some woke idiot somewhere 🙄 #BBCQT
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia Your resolution to this is for me to pay you money for a service I don’t use as I cancelled it. How is that a resolution? You are just not listening to me.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Jeremy Clarke
(@BelvoirCchurch) reported
from
Bournemouth, England
@virginmedia How will we know when you have sorted out the mess at your end? Will you let me know or do I have to keep spending my money calling you listening to that awful out of tune hold music?
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I cancelled in July (which apparently you have no record of) so I contacted you in Sept when you threatened to cut my service off, that I wasn’t using anymore, and told you I’d cancelled. I’m not paying this!! Absolutely ridiculous!!
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I have just spoken to collections team who told me they cannot deal with my issue. They passed me to cancellation team who said they cannot deal with it only collections can. The issue is that I cancelled in July but you have no record of my call or letter.
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Gary Eaton
(@garyeatonafcb) reported
from
Bournemouth, England
@virginmedia Whatever maintenance you performed on Monday 8th in the BH8 area has made the previous issue 100x worse than it was before. Please sort this out. £50 a month for this is a joke.
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Ryan Stanikk 📸
(@reyewon) reported
from
Southampton, England
Was incredibly annoyed at service from @virginmedia today. After sending back the old equipment 6 weeks ago, we received an email saying we were going to be charged for not sending it back. I called up 10 days ago and was told the charge would be removed and not to worry...
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia I “chatted” last week. Your only solution was me paying for a service I cancelled. I “chatted” yesterday to both departments that could apparently help. Neither could unless I paid for a service I cancelled. More chat? Which department this time??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharpy
(@Supersharp86) reported
got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order
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Sarah Thompson
(@Sarah29tmo) reported
@virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.
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Paddy Power
(@PaddyPo32312273) reported
@just_Jimbo_ @virginmedia Jimbo best thing to do is jump to Vodafone! Solid connection solid service and half the price of these clowns! Vodafone actually have a customer service that will help you instead of empty answers like these lot!!
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Paddy Power
(@PaddyPo32312273) reported
@virginmedia Cash is bang on with what he's just stated. Virgin media's Internet is **** their customer support service is even worse than their ****** interment. Never get the speeds you pay for that's when the service isn't down.
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K
(@Kb1234512345) reported
@virginmedia Same problem. On the 5th day now. I keep having to unplug router then put it back on!
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🏋🏽♂️🦇 Cheeseburger Saj 👶🏽🪄
(@SajawalJaved) reported
Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!
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K
(@Kb1234512345) reported
@virginmedia Absolutely disgusting. I keep getting asked the same thing in the last 5 days. Not a penny compensation. What am i paying for? My security cameras rely on internet and everything in the house goes offline because of the crap broadband!!!
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Jack Stevens
(@JackStevens17) reported
Nice one @virginmedia no internet , home phone or tv until THURSDAY, yet I’ll be expected to pay for 4 days of no service. What a joke
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Paddy Power
(@PaddyPo32312273) reported
@virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!
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Paddy Power
(@PaddyPo32312273) reported
@DonnieWyer @virginmedia @EGX Vodafone would be the service for you so! Stay away from these dodgy bastards!! They'll take your money amd give **** all in return! 👍