Virgin Media

Virgin Media Outage Report in New Milton, Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in New Milton, Hampshire, England 05/05/2025 04:10

May 05: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near New Milton, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Poole, Bournemouth, Ringwood and Christchurch.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton TV
United KingdomSouthampton Total Blackout
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia wifi issues for over a week. Run test every day for it to just say there’s some issue in your area. When will this be fixed? Costing me money to commute somewhere where I can get wifi and disrupting my work.

  • Jack_Deyes Jack Deyes (@Jack_Deyes) reported from Southampton, England

    @Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • keithward329 keith nigel ward (@keithward329) reported from Bournemouth, England

    @virginmedia note another scam number, says we're from Virgin Media! 01917236805 SHUT THEM DOWN PLEASE

  • tom_smith6 Tom Smith (@tom_smith6) reported from Southampton, England

    @_JC8 @virginmedia @virginmedia Hi can somebody please contact me regarding an issue I have with my virgin account please?

  • stevejbeck Steve Beck (@stevejbeck) reported from Bournemouth, England

    Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!

  • Connor_HC18 Connor mellish (@Connor_HC18) reported from Bournemouth, England

    @virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.

  • colingrinnell colin grinnell (@colingrinnell) reported from Southampton, England

    @virginmedia is there any known problems with your WiFi hub ? The WiFi signal I receive is terrible constantly dropping out. I spend most of the time on 3G as it’s more reliable. I have rebooted all routers and boosters but noting seems to make the WiFi work

  • goddard95 Emma Goddard (@goddard95) reported from Christchurch, England

    @virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.

  • PaulineR59 Pauline Richards (@PaulineR59) reported from Southampton, England

    @LDesesperes @virginmedia Lucky you. Loyal customer for over 20 years......nothing for loyalty

  • edinnature Stephen groom (@edinnature) reported from Southampton, England

    @virginmedia connection down again. No internet. Connecting to router etc, rebooted, reset, reinstalled drivers, reset ipconfig. But service status still saying everythings fine...clearly not 😔

  • obcans mark wilson (@obcans) reported from Southampton, England

    @virginmedia i'm getting 5 to 10 calls a day telling me my Internet Is bad spam ..VM want £25.00 pound to change my number or £2.70 pm to block a number there as bad as the spammers ..VM ripping people OFF its there phone line

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia Yes, I’ve checked everyday and despite signing up for text updates about this issue, I’ve heard nothing despite being 48 hours after the date it was supposed to be fixed. Not even a further text so confirm a delay. Could you provide any update to the SO15 postcode issue?

  • channell_lisa Lisa Channell (@channell_lisa) reported from Bournemouth, England

    @Rebeccaswain10 @virginmedia Is it really that bad? X

  • alan67sb126 Alan Ganter (@alan67sb126) reported from Bournemouth, England

    @virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.

  • Lou_LouFML LoUlOu (@Lou_LouFML) reported from Southampton, England

    Cheers @virginmedia WiFi gone down in the middle of the FA cup semi final. Utter **** as usual

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst

  • hammers01202 Andy Paton (@hammers01202) reported from Bournemouth, England

    @virginmedia Residential customer for about 4years

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JessieJoxxx ⚘JESSIE JO⚘TOP 0.32% ONLYFANS 🔥 (@JessieJoxxx) reported

    @virginmedia says no issues

  • JennieStrife Jennie 💙 (@JennieStrife) reported

    Wtf no Sky Atlantic with Virgin Media. What a load of ****.

  • SketchpadTheGr8 nightmare on elmo street (@SketchpadTheGr8) reported

    @AndyCockell @virginmedia See if you can find out why they keep charging me more and more for a worse and worse service

  • TlFFS James (@TlFFS) reported

    Anyone thinking of taking out internet with @virginmedia, DON’T. Over 3 months with no wifi, refusing to fix the problem, never contact me back despite numerous complaints, continuing to charge monthly payments and won’t issue me a refund. Should be illegal what they’re doing.

  • RAdnan00 Ry (@RAdnan00) reported

    @virginmedia just been on call with one of your associates. Service check was no help & now i’ve been told that they will come on FRIDAY and fix it. I’ll be cancelling my contract & highly disappointed by virgin! Worst network i’ve ever had! #virginmedia #virginmediadown

  • angrierkat Kate (@angrierkat) reported

    @virginmedia Now, effectively I do not have a telephone service. The broadband is generally just about adequate. If I cannot get a usable telephone service this will make the package not fit for purpose and I will have to cancel.

  • Jdd535 John D (@Jdd535) reported

    Virginmedia must have the worst customer service.....

  • TheSulks Roberto (@TheSulks) reported

    @PsychedelicTony @GreenManFest @virginmedia Weirdly we can’t get EE out west. Only Vodafone. Wales doesn’t have full coverage. Some parts of mid Wales beyond Brecon have nada nil zilch. Still. Meant you could enjoy the grooves interrupted by the unreal world of bull crap

  • Michael_Tombs Name cannot be blank (@Michael_Tombs) reported

    @virginmedia you think it's acceptable to charge people £288 when they move and need to cancel? Utterly disgusting in these difficult times @MartinSLewis

  • sauzee62 Gavin Brown (@sauzee62) reported

    @virginmedia my v6 box has crashed and reset itself 4 times in the last 2 hours, is there a problem at your side? (making the football unwatchable)