Virgin Media

Virgin Media Outage Report in New Milton, Hampshire, England

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The latest reports from users having issues in New Milton come from postal codes BH25.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in New Milton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in New Milton, Hampshire, England 06/02/2025 14:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near New Milton, Hampshire, England

The most recent Virgin Media outage reports came from the following cities: Southampton, Poole, New Milton, Bournemouth and Ringwood.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton Internet
United KingdomPoole E-mail
United KingdomSouthampton Wi-fi
United KingdomSouthampton Wi-fi
United KingdomSouthampton Total Blackout
United KingdomSouthampton Wi-fi

Community Discussion

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Virgin Media Issues Reports Near New Milton, England

Latest outage, problems and issue reports in New Milton and nearby locations:

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    Ahh!!!!! Got through to someone and then before even saying a bloody word, they transferred me again. Your webchat system is a huge joke!!!!!! @virginmedia sort it out before I cancel you.

  • kmadden96 Kevin Madden (@kmadden96) reported from Southampton, England

    @virginmedia just had a handler hang up on me when trying to sort out a complaint about a debt that's not even mine! I get there's a pandemic but WTF. And I really cannot be assed waiting on hold to get through to someone. Can you look into it!

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    OH FOR GODS SAKE IT'S GONE DOWN AGAIN!! @virginmedia

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I'm convinced not one single one of your staff members wants to help me. I'm high risk. NHS letter and everything... I only want to know when I'm finally getting my broadband 😭😭😭😭😭😭😭😭

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @BangPopcorn @virginmedia Yeah it is a hassle to change after so long but it has become so slow the last few years and these long outages and poor customer service are the last straw.

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @defonotz @virginmedia Nah, usually I very rarely have issues with virgin, they're usually pretty good but today they're really struggling with an outage

  • JessHambley J-Bear🌹🦋⚫ (@JessHambley) reported from Southampton, England

    @virginmedia I have spent a stupid amount of time waiting for a response on your online chat, I'm classed as high risk and can't go shopping. I have been waiting for my broadband box to arrive. PLEASE HELP!!! Going insane....

  • AdeMcKenzie Ade McKenzie (@AdeMcKenzie) reported from Southampton, England

    @virginmedia Internet just crashed. Seems as tho your website has as well when I went to check service status. 🥺

  • ithastheanswer Stuart Jones (@ithastheanswer) reported from Bournemouth, England

    @virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection

  • officer_cartman Mark Bates (@officer_cartman) reported from Bournemouth, England

    @virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .

  • _euanito Josuke Higashikata (@_euanito) reported from Southampton, England

    @virginmedia wtf are you doing

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    @TonyTTGriffiths @virginmedia @adrian1farrell There is pressure on all of them but sky hasn't gone down that I can see.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • enkeli85 Clare Old (@enkeli85) reported from Southampton, England

    @virginmedia Problem with Internet in SO15 again

  • NikiNoox Niki 💜 ◟̽◞̽ (@NikiNoox) reported from Bournemouth, England

    @virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @CharrMaxwell @virginmedia Ahh O2... fair enough. Every network is patchy in places tbh

  • rahim94 Rahim™ 🇲🇦🇬🇧 (@rahim94) reported from Southampton, England

    @natskat @virginmedia 3 REASONS. 1- IM NOT WORKING TOMORROW 2- ITS RAMADAN 3- I WAS ABOUT TO GO ON @talkRADIO

  • Graelwyn Katharine Zoe Ruth (@Graelwyn) reported from Southampton, England

    Great time to lose Internet when totally isolated and needing social contact. Thanks Virgin Media. Time to change after 8 years of custom and price hikes and shoddier service since.

  • ddodgephotos DaveDodgePhotography (@ddodgephotos) reported from Totton and Eling, England

    @sallyhillyear @virginmedia We always had broadband problems with them, so went back to Sky.

  • BurvillePaul Paul Burville (@BurvillePaul) reported from Southampton, England

    @virginmedia internet is out yet again! As usual you lr online system check says there is nothing wrong but half the country says otherwise! Everything was fine at 1100 this morning now it’s costing me mobile data again SORT IT OUT your service is sooooo poor!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • realpalmtrees11 Helen (@realpalmtrees11) reported

    @virginmedia hi, can someone please tell me if you have issues with your broadband in the SG1 area? Every evening the signal drops significantly from the wifi router to other areas of the house. To a point where I’m using my phone as a hotspot. Thus using my mobile data. Thanks.

  • Frank_L_Gell Frank L. Gell (@Frank_L_Gell) reported

    @virginmedia I have been on your WhatsApp chat with someone for over 30 minutes and still haven't had my issue resolved. You should be able to cancel your Broadband contract online with a few clicks, but obviously you are intent on wasting my time by making it difficult.

  • kayyashes 𝕶𝖔𝖇𝖗𝖆𝖌𝖆𝖒𝖊𝖟 (@kayyashes) reported

    @virginmedia That does nothing just takes me to the log in, I sign in and get nothing

  • kenmayo1 Kenny (@kenmayo1) reported

    @simonnread @virginmedia Had the same problems now with talktalk a fraction of the cost and better service.

  • NatashaSJPerera Natasha Perera (@NatashaSJPerera) reported

    @virginmedia Didn’t really want to do this on social media but if you’re actual complaints form wont register my complaint twice I’ll just leave it here: No functional internet for a week, VM thinks its okay to now not have internet for 2 more weeks despite partner needing it for work.

  • twistedhumanoid Twisted Humanoid | XO 🔜 EGX (@twistedhumanoid) reported

    @jaaay64 @Rossjayy1 @virginmedia I think it depends where you are with them. I didn’t have any problems for 10 years with them. Good speeds and when there were any issues they were fixed quickly!

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • RazKoller Raz Koller ☮️ (@RazKoller) reported

    @virginmedia Look, I realise you guys probably work in shifts and I'm not talking to the same person, but this is part of a long *** thread documenting the many days of outages that I experienced with you (I believe we're on day 10 this month alone) and my attempt to cancel. #virginmediadown

  • NfinityBL Nfinity (@NfinityBL) reported

    And the support team just hung up on me lol. @virginmedia god awful service.

  • RazKoller Raz Koller ☮️ (@RazKoller) reported

    @virginmedia I don't want compensation. I engaged a different ISP because, as explained repeatedly, as a developer working from home I cannot have an unstable internet connection. All I want is to cancel my subscription without paying the extortionate exist fee, since you broke contract.