Virgin Media Outage Report in New Milton, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near New Milton, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Bournemouth, Poole and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Total Blackout | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia ..... unfortunately no contact for resolution about over charging & inability to make contact with billing & accounts dept. 😖 Customer service still non existent. Complete let down.
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Tamzin L A Lee
(@TamzLALee) reported
from
Bournemouth, England
@virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia You asked me to let you know if contact had been made. Spent most of Monday tweeting problem to you so not going to repeat & waste my evening.
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Agreed new media tv inter contract inc hubby mob phone unlimited data,text,etc. New agreed dir debit but today old amount still charged no changes have been made as can never sort with billing dept. At home now if someone can phone. Also lodged official complaint today.
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Russ
(@RustyFR) reported
from
New Milton, England
Bloody #virginmedia BB down yet again🤬🤬🤬 3rd time in a year. Useless customer service 🤯
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Only on the phone!! Whole problem is keep getting left on hold when put through to billing. Now wasted over half a day trying to resolve this. There must be a way someone can sort this surely. Incredibly annoying & not acceptable.
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I had two months of internet problems with virgin media now. A absolute joke.
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James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
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Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Fforde 🖤🤍💜
(@SteveFforde) reported
@virginmedia This morning's was the tipping point for me, I've switched to @Plusnet, please could you get your call centre back up so I can cancel my contract!
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jon
(@jonboy196401) reported
@virginmedia Of course this has nothing to do with virgin orbit going bust, hmm.. maybe Mr Branson has dipped into the virgin media coffers to help out 😒 🤔
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Dishevelled and Despairing
(@TraumaPhDandMe) reported
@mckee_felicity @virginmedia Their post saying everything is fixed is full of people commenting saying their internet is down. 🙄
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Richy Morton
(@Fungedible) reported
@virginmedia Can't get on the website to report loss of service. Phone number not working. What's going on. Hope your Auto compensating is all.
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Simon Charlesworth🇺🇦
(@SP_Charlesworth) reported
@virginmedia This on top of you killing my email account and then losing all record of my complaint. What a company.
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Akram
(@akramkhalifah) reported
@virginmedia Well surely you have a NOC team and a P1 response plan. Broadband is a 24/7 service not 9-5.
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Jones
(@CorporalJonesie) reported
@virginmedia Listen, and understand. That Virgin tweet bot is out there. It can’t be bargained with. It can’t be reasoned with. It doesn’t feel pity, or remorse, or fear. And it absolutely will not stop, ever, until you are pissed off with the service.
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David Ingram
(@DavidIn81218115) reported
@virginmedia Broadband down in HP6 since at least 6pm. Unable to access your site to check status. 150 is also constantly engaged
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Jay Mavery
(@JayMavery) reported
@virginmedia It is absolutely disgusting... virgin media service for the costs U are taking every month your service is getting poor and poor with every month.... disgusting I paid every month to get 1gb speed and I do not have even half of this... rubbish
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charlie
(@7charlie_) reported
@hetroxyfn @virginmedia mate id take anything over this ****