Virgin Media Outage Report in New Milton, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in New Milton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in New Milton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near New Milton, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
||
| Poole |
TV | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near New Milton, England
Latest outage, problems and issue reports in New Milton and nearby locations:
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I fail to see wot difference that make my Wi-Fi is rubbish my Internet drops in and out all the time I have hours on the phone with people and it's still the same I want something done about it 😫
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@derwenttwo @MylesJohndmyles @GBNEWS Argee with totally. On matey question I flack through channels via virgin media no problem on any channel including the awful gb news however on Freeview all channels good Quality except the awful gb news which the worst of the lot a bit like the content I dot know about sky fst
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@virginmedia Yes I have used the connect app and it only works when I’m a meter from the router. I’m paying you for a service you can’t provide but you call me to say why don’t you upgrade to 300mb speeds when you can’t even give 10. Appalling
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Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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Jack Deyes
(@Jack_Deyes) reported
from
Southampton, England
@Kelly_Jackson88 @virginmedia I was with them for a few weeks and all I had was problems with them. I’ve moved over to #BT and they are great so maybe check them out
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mark wilson
(@obcans) reported
from
Southampton, England
@virginmedia I've have said my Internet drops out my TV my laptop witch are connected via ethernet cable drop out its not good enough I have always had this problem I just want it sorted out
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Simon Newby
(@simonnewby) reported
from
Southampton, England
@virginmedia I do have a reference bit this is exactly the standard (or total lack) of service I have received for the last 4 weeks, hence the open complaint. Not one person from Virgin has contacted me in any way in that time, despite at least weekly promises like this one.
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia Wireless devices. Been going on all morning (this happens regularly but usually better after a reset - not today). Tried following the advice to check for problems in the local area, even that doesn’t work. Literally nothing more i can do.
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Jack Ransom
(@JackRansom4) reported
from
Burton, England
@virginmedia please can someone help? WFH and Wifi constantly dropping out (as per usual). Tried all the resets, still not working.
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Sarah-Jane Finch
(@formula1girl) reported
from
Southampton, England
@virginmedia more of your appalling customer service!!!! Spend over 90 minutes on your chat help “service” trying to resolve an issue and your agent takes a break. When he returns and I don’t reply as I’m getting lunch I get cut off. And guess what?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
Yeah I'm just gonna point out that I couldn't give a **** about the boxing Boxing is a sport that's become corrupt like the Brazilian government, money driven like a Latin American drug lord, so yeah, I'm not paying £25, on top of the £126 I pay to @virginmedia every month
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lee Radcliffe
(@leeradcliffe73) reported
from
Southampton, England
@VMO2News @virginmedia @goodthingsfdn All the money we pay for this awful broadband is a joke. Oh just get the plug in booster for an extra £5 a month this will help!!! 2m from the router and can’t even send this. 3G is better than virgin. Bring on toob 🕺🏻
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Carl Sumner
(@cjs76) reported
@virginmedia Honestly, since upgrading to the Volt service our WiFi/network service has been intermittently awful.
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Rafael Schacter
(@RafaelSchacter) reported
@virginmedia My 80 year old mum has spent over Four hours on four different occasions trying to cancel over the phone. Still @virginmedia have not cancelled their contract which was originally cancelled in July. Currently all we have found out is that we did cancel it… and the next day (1
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Richie
(@richiebyte) reported
@virginmedia The engineer visit was not planned. The engineer was in the area for several hours, came to my door and said that the cable to my property is damaged / doesn't have a "coating" and that the damage is causing connection problems for other customers in the area.
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Waggy Mama
(@WaggyMama) reported
@virginmedia Will do that after the football has finished and let you know if still not working
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Pranav
(@Pranav76622674) reported
@virginmedia Honestly, I’ve had this issue on going since near the start of February and we are nearing the end of it now. I would simply like to have the contract that I agreed to on the phone. I’ve been waiting for a manager to call from the 11th and I honestly have been considering @skytv
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🏴
(@Teflon03) reported
@virginmedia Hi not without hauling the desktop to the hub. Can get 300mb wirelessly standing next to the hub, by halfway up stairs 200 and top of stairs 20mb. That reading was taken in the room above the hub not usually that bad but regularly around 10-15mb. Speeds got worse over 3-4 months
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DWashington123
(@d_washington123) reported
@virginmedia I would like to cancel my monthly plan but keep the virgin SIM otherwise that I have
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Jamie Nairn
(@covrules) reported
@cjs76 @virginmedia Moved away from a few years back because their broadband & mobile were dreadful and their customer service was dire!
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Andy 💙
(@vc_medic) reported
@virginmedia how do I speak to a real person - had problems ever since I transferred a number via PUK over to your services.
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Faye ♥
(@Fayeeauger) reported
@virginmedia since the storm I haven’t been able to load the sky app or the YouTube app or Netflix via my play station. WiFi on phone seems okay and virgin box tv is working. This has been like this since Friday. I have unplugged the router but still not working.