Virgin Media Outage Report in Ringwood, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ringwood, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ringwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ringwood, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
TV | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ringwood, England
Latest outage, problems and issue reports in Ringwood and nearby locations:
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia I have an issue with my account all to do with a new instal. Please can I talk it through with you to try and resolve it.
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Kev Williams
(@Kev_Williams) reported
from
Bournemouth, England
@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia I would recommend to be honest with customer
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Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I work online and am really angry I have been unable to run my business so far today .. I entrust my working life to your firm and it's worse than crap
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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5G.ordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
I actually spoke to the #virginmedia engineer who had to fix the fibres in Southampton the other week. A utilities company had cut through them down by the roundabout at the end of the M271 he said. Up all day doing that of which was done by another company!
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia internet down since 23:30 last night in Bournemouth still not up and running what kind of organisation are you, you lose your trains, lose your cola, now losing the plot! @skytv & @BT from now on.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia You didn’t mention the refund that Virgin Media clients should be getting. Reputational damage is one thing, but unless these repeated service outages cost your shareholders money, things won’t improve.
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Jenny Palmer
(@jennyjanepalmer) reported
from
Bournemouth, England
Are you joking @virginmedia broadband down again, this is at least the 3rd time in a few weeks.. and started before everyone started working at home..
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Whether broadband is a utility or not is a point of view. From my perspective, it’s a utility. I accept no supplier can guarantee service. VM may be just be on an unlucky streak. Your service is presently not something I trust - based on current experience.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia Right this second, no. But it’s becoming clear that I cannot rely upon the service. It really is a utility. My water, gas & electricity all seem to run smoothly but not my broadband service. It is very frustrating.
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Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Bournemouth, England
Please @virginmedia learn from the banks and offer your customers the option to pause services or waive cancellation charges for people losing their jobs. £80 to take TV off my plan after 15 years as a customer is not helpful
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carl mieleszko
(@AFCBCarl) reported
from
Bournemouth, England
@benedictsf @virginmedia @skytv @BT That’s good but I have had nothing but issues with sky broadband in the past! Touch wood apart from today I haven’t had any issues with BT for 18months
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carl mieleszko
(@AFCBCarl) reported
from
Poole, England
@virginmedia I don’t think you understand do you!! not just surrounding areas, this is misinformation and is causing your customers 30miles away from Southampton to waste time checking with work it support, windows it support, and pissing about with their routers because your not honest
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia In thse hard times is virgin media aware that so many people not happy could so easily join somewhere else eventually making your company go bust . The service is dire
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Des Collier ⭐⭐
(@Da8blue) reported
@virginmedia 5hrs and counting and now the customer relations messaging team as per their own auto message will be closed until 8am tomorrow and I have achieved nothing except lost another day of sitting awaiting Whatsapp replies
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Kim
(@VampKitty09) reported
Holy ****..my fone bill is 63.42 😟 1 call to Virgin Media cost 37.85! 😠 (rest Disney+ that expires soon n bloody VAT my actual tariff is under 10.00 lol )
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Jay Faulkner ♿
(@thejayfaulkner) reported
@virginmedia Yes, I checked for faults in my local area and there are none despite being told there were and this was the issue. I was also told support person could see WiFi working on their end and to reboot router which would fix it - it didn't.
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LOL_VO
(@LOL_VO) reported
@virginmedia That's convenient that it's exactly the same cost? Why the change then? I wanted a back up line for my daughter as she doesn't have a mobile incase of emergencies and web down but refused.
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DrWaffle
(@Doctorofwaffle) reported
@virginmedia Yeah its been 3 hours since this tweet and its still not working and the status page hasnt changed. Do y'all actually have technicians to fix this or nah?
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HMND
(@Hammondsy) reported
@virginmedia So I have to call someone again and spend hours on the phone only for them to pass me off again. Absolutely dreadful service. I’ll be cancelling
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John McGee
(@JohnMcGee109) reported
@virginmedia That’s the problem I shouldn’t have to spend hours on hold. Give me some options in a email. See below
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Victoria Wright PhD
(@thelivingherb) reported
@virginmedia @virginmedia @Ofcom month 4 and still no broadband installed. 3 complaints raised and still no response to any of them. Tried to raise complain #4 and Cristabel put the phone down on me. 3rd person from VM to do this today. #exceptionallyangry
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JackisLevelHeaded
(@TTVJackIsAlive) reported
@SaucyULTRA @virginmedia My upload speed went to hell and I had to end my stream, not ideal - but at least I'm not alone with the issue so it saves me throwing something out the window
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Joe
(@joe9909_joe) reported
@virginmedia hi wifi is down and can’t seem to figure out why any chance someone could help?