Virgin Media Outage Report in Broadway, Somerset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Broadway, England
Latest outage, problems and issue reports in Broadway and nearby locations:
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kelsey Mc
(@KelseyMc_KM) reported
@virginmedia Yes, I have checked all of those things. The service we've received is an absolute disgrace. 3 calls yesterday to be told you can't help because of 'technical issues', online chat, whatsapp, twitter. What is it going to take to have someone help?
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Jim Sullivan
(@jpsully2401) reported
@aim_ross1311 @virginmedia Always the same I am afraid, unlike energy providers they don’t have to advise of best rates you could get being the same as a new customer 😡
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Paul Terry
(@PaulTerry_photo) reported
@virginmedia @PaulineW35 Incredible use of the copy and paste feature for your tweet and seemingly all replies…. Maybe some actual personable care for customers would go a long way. Instead customers are left frustrated while other profit from inflated prices on selling sites. Awful from you and @O2
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Mike Hall
(@MikeAaronhall) reported
@virginmedia Sadly your colleague did not get back by the end of the day. Scammers still have control of the account though I can't see any evidence that they are doing anything. I called 150 again and someone said that they will get back to me. It's quite worryingly bad service.
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seanhannam
(@seanhannam) reported
from
Chesham Bois, England
@virginmedia Is this how you treat your ‘priority customers?’ During a cost of living crisis, we have chosen to stay with you, yet you can’t pull your finger out to look after your customers. I work from home but can’t fully use the service I’m paying for due to your incompetence.
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Kyle Strutt
(@STROOT96) reported
@virginmedia I am starting to get very annoyed, I have tried contacting you on your WhatsApp service as well as tried to call and have been unable to get through, my Internet has now been down for over 24hrs which is disgraceful when I'm paying the money I am for your service
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Drew Stevo
(@andrewstevo39) reported
@virginmedia @PaulineW35 Again I tried with Virgin bit the app was down so couldn't get any either. Absolute sh!t show.
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Kelsey Mc
(@KelseyMc_KM) reported
@virginmedia You are literally taking the money of an elderly man with dementia who can no longer physically use your TV service.
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The Cycling Red
(@thecyclingred) reported
@virginmedia Funny how @virginmedia can guarantee I'd be online, but when there's an issue they can't guarantee anything.
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🏆👀
(@BazLion420) reported
@virginmedia U were doing works in my area last week and my internet has been shocking ever since. Were no problems before..