Virgin Media

Virgin Media Outage Report in Broadway, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Broadway, Somerset, England 03/15/2025 06:55

March 15: Problems at Virgin Media

Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • MikeJFuller Mike Fuller (@MikeJFuller) reported from Kilmington, England

    The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported from Honiton, England

    @virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • 1970_dave Dave Searle (@1970_dave) reported

    @virginmedia Bot generated replies doesn’t help in fact it adds to the wind up.

  • andyfilby andy filby (@andyfilby) reported

    @virginmedia @O2 I'm having a real bad problem with both you companies and its got me to a point where I've run out of heart trying to communicate with you both, I have recently been a victim of mobile phone fraud, yet I feel like the fraudsters with you 😡🤬

  • livlad4eva Liam Shelly #19 (@livlad4eva) reported

    @virginmedia Will take you 72hrs to fix the problem

  • sharons77 Sharon Kennedy (@sharons77) reported

    @virginmedia @virginmedia @O2 this is absolutely shambolic, nearly 3pm & still getting blank screen or msg advising "not working " your supposed to be one of the largest communications companies?

  • scottytools scott_tech (@scottytools) reported

    @elise_john85 @virginmedia Sorry about your account, dm me for recovery help

  • 590Catherine Cathy Thompson (@590Catherine) reported

    @virginmedia 3 calls Sat morning ,wed evening and today all for an hour,with zero help and quite frankly incompetence, except for 1 woman who was genuinely trying to help but your system cut her off ,and then I was back to more incompetence. Paying £33 a mth for 500mb &getting 30 when it's

  • tom_exploring Tom Dent (@tom_exploring) reported

    @mas90 @GiganetUK @virginmedia 5 phone calls in a single day from them and multiple emails, they've never been this attentive before!

  • ColinGould2 Colin Gould 🇺🇦 (@ColinGould2) reported

    Really decent of @virginmedia to disrupt service for maintenance purposes in the midst of the England T20 semifinal 🙄 However, if it helps to reduce the extortionate cost then maybe it’ll be worth it!

  • cproberts100 Chris Roberts (@cproberts100) reported

    @virginmedia There is a chat link but it doesn’t help me

  • andyfilby andy filby (@andyfilby) reported

    @virginmedia Recently I became the victim of identity theft & mobile phone fraud with yourselves, @O2 and sky mobile @SkyHelpTeam . As I said before sky have resolved the issue, but I've heard nothing from you or o2. I have emailed, spoken to your customer services, but no help at all