Virgin Media

Virgin Media Outage Report in Broadway, Somerset, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Broadway, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Broadway, Somerset, England 03/17/2025 07:10

March 17: Problems at Virgin Media

Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Broadway, England

Latest outage, problems and issue reports in Broadway and nearby locations:

  • robnitm Rob Baker (@robnitm) reported from Kingston St Mary, England

    @julieo25 @virginmedia I’ve been on EE for three or four years. No trouble and a load of free data for my phone.

  • MikeJFuller Mike Fuller (@MikeJFuller) reported from Kilmington, England

    The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

  • stevem3ter Steve Haynes MONSTER (@stevem3ter) reported from Honiton, England

    @virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • annadunham77 Anna Swales (@annadunham77) reported

    @virginmedia seriously fed up no landline as no dial tone can’t call can’t chat on virgin absolute joke.. need technical assistance.. ASAP. Been charged £240 to leave contract early and no phone.. NEVER AGAIN

  • michaelarditti Michael Arditti (@michaelarditti) reported

    @virginmedia And the second operator who was supposed to ring me back hasn't. What sort of operation does Virgin run that can treat its customers this way?

  • DumcanMckay Duncan McKay (@DumcanMckay) reported

    @andybearz @virginmedia I’ve got hundred Tramadol as car crash spine damage. But you end up like an idiot stoner so rarely take them now

  • Poetech3 Poe{t}ech (@Poetech3) reported from Bollington, England

    Mis-sold and given wrong advice. And now sending threatening letters for a mobile hub we used for 28 days while waiting for our wifi service from Virgin Media. Threatening to send us to a debt collection agency is a complete disgrace. @ThreeUK how do you sleep at night?

  • lauraedgoose_ ℒ aura~jane (@lauraedgoose_) reported

    @virginmedia tv box completely not working, can’t get any channels, tried calling and got hung up on?

  • ZebraPhoenix9 🦓 Zebra (@ZebraPhoenix9) reported

    @virginmedia need help with an order and can't seem to get any help on your phone line. can someone help me?

  • mjwroutledge Matthew Routledge (@mjwroutledge) reported

    Tried installing new TiVo box but won’t work. 2 calls to @virginmedia eventually they booked engineer but not for 11 days. Couldn’t tell me what compensation for no TV for this time (but still paying for it) “as it is different dept”. What customer service! Why did I renew?????!

  • KBroadie KB (@KBroadie) reported

    @virginmedia This isnt the issue. I've called customer services twice now and spent over 45 mins on the phone both times and I'm now being ignored by your complaints team?! Appalling service and I'll now be escalating to your ADR

  • gailearly Gail Early (@gailearly) reported

    @virginmedia please help. My mother died in January and I have been waiting since then for a refund in order to complete her estate. I have contacted you at least 4 times about this and still the cheque has not arrived!

  • AjPlaysX Aj 🥤 (@AjPlaysX) reported

    @GdnJordan @virginmedia Internets been down all day bro, even on wired its nothing near 350mbps, 3 years running terrible service