Virgin Media Outage Report in Broadway, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Broadway, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Broadway and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Broadway, England
Latest outage, problems and issue reports in Broadway and nearby locations:
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pierre-Adrien Weydert
(@AdrienWeydert) reported
@virginmedia I was eventually able to get through to someone and get things done after more than 3 hours worth of calls. Your service is a disgrace. Shame on you.
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Daniel Box
(@dnlkbox) reported
@virginmedia do you have an eta for resolving issues with your email service? Thanks!
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alan mayer
(@alanmayeruk) reported
@virginmedia I’ve just been on the phone for the second time today, this time I spent 40 minutes only for a voice to come on and say “we won’t be able to talk to you today, please ring after 8am tomorrow” Your service is an absolute disgrace!!!
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LeeHammy 😎👌
(@LeeHammyH23_7) reported
@virginmedia @virginhelp I've been loss of service with my internet for 3+hrs tried phoning your customer service and was on hold for over an hour without any assistance what can yous do to help me ?
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Alex Rae
(@Alex_Rae95) reported
@virginmedia @Walthall32 Same here, cut out at 1727 this evening and haven't been able to login since, working fine before then.
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Carl Mortimer
(@Morty77) reported
@virginmedia @DannThomas93 It’s not working.
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@itvhub is the most infuriating catch up service - super slow, buffering, forced adverts, no fast forward / rewind (that works).. via @virginmedia anyway. ..needs a serious update
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JoshB
(@jbeez1989) reported
@AlastairGodwin @virginmedia Can't even login to 'My Virgin Media' account on the website 🙃
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Irangi
(@irangi_fernando) reported
@virginmedia Thanks. But this is not a one off. Keeps happening on a daily basis. We have no time or the energy to keep reporting & complaining. Someone need to take ownership of the issues & fix it n provide a service for what we pay. We rely on BB heavily as is everyone. Tx for update
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Stephanie
(@stephweeks5) reported
@virginmedia @MartinSLewis any advice where I stand as I can’t get through to cancel package been trying for 17 days now 😤