Virgin Media Outage Report in Honiton, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Honiton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Honiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Honiton, England
Latest outage, problems and issue reports in Honiton and nearby locations:
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashlee Mccarthy
(@ashleemcc) reported
@karen_gibson88 @virginmedia That is nice to hear however my service since summer last year has been the worst in 20+ years - yet again promised it would be sorted by Tuesday and still waiting. Maybe a miracle might happen and they will contact me by DM and sort this before I cancel today?
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Mr Thomas
(@maddogman17) reported
@virginmedia Hello, It doesn't allow me to login nor reset a password. Could you chase up the call that I am waiting for? I can give you my account number if it helps? Hopefully there are notes on my file.
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Laura Jane Morris
(@laura_j_morris) reported
@virginmedia You don’t reply anyway 🙄 Waiting on a £1400 refund for my elderly grandparent who was promised it back within 30 days last August and 6 months later she still hasn’t got it. Absolutely disgusting way to treat someone.
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Andy Wyatt
(@tubazilla) reported
@virginmedia awful awful web registration as a new customer - why don’t these companies test their systems properly?
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Jules Perks
(@mrs_skrep) reported
@virginmedia useless useless useless customer service. By far the worst company and appalling standards. @Ofcom should be investigating every single day. Formal@complaints process required given the people on the last 2 calls are incapable of understanding #beyondfurious
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Jules Perks
(@mrs_skrep) reported
@virginmedia But I had been about it going up £5 from £85.50 on 1/3/21 which prompted my call on 21st. Now it’s going up because of my call yesterday as I’ve a second box which I’ve had the entire time. I get stuff goes up but don’t treat customers like this and don’t lie #plentymoreproviders
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BenTweets
(@BenWill76352165) reported
@virginmedia And the lack of phone calls back? Broken promises? If you look into my complaint, it is more than the reduction in speed, it is more around the complete lack of up front communications, no contact, no alternative offered, missed promises, wasted hours on hold.....
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Jules Perks
(@mrs_skrep) reported
@virginmedia And we raised a complaint only to be told by email minutes later it’s been resolved. So much for loyal customers
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Fizzle
(@Fiona440301481) reported
@virginmedia We won’t have tenants in. We finally found someone who can help after sitting on hold for far too long. The ability to contact Virgin Media for enqiries that aren’t straight forward is woeful.
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Adam Kennedy
(@adamrobertk) reported
@virginmedia Service is ok. Had a few issues in recent weeks where the connection has gone down but by the time I've actuay got through to someone it's fixed itself (normally after an hour)... Oh and the 12.5% price increase this year is also fantastic