Virgin Media Outage Report in Seaton, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 15: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Seaton, England
Latest outage, problems and issue reports in Seaton and nearby locations:
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Jon
(@pifflevalve) reported
from
Uplyme, England
The Quidco cash back rate on eBay purchases is up and down like a Virgin Media connection
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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adam connett
(@ConnettAdam) reported
from
Ottery St. Mary, England
@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Johnson
(@joe__johnson__) reported
@virginmedia … yet your website states that up to 11 devices can be connected on the package I have (200mbps). The tech team also said that the service working properly relies on a wired connection. The T&Cs don’t reflect this (even if they dud, why wasn’t I informed?)
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Joe 🎗️🐷
(@MadLadJoe) reported
@virginmedia the upload speed is fluxuating from 0.3 up to 100 and i cant even access the service site becuase when i click check service status it doesnt even load. all of the sockets are in tightly
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larry lewis
(@lm55zby) reported
@virginmedia Your service is beyond rubbish your website says there are no problems with my phone and yesterday I spent 40 minutes to speak to someone from god knows where in the world and the service returned later in the evening and now again tonight no service
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Emma Gibson
(@emjgibson1) reported
@virginmedia Just phoned your service line and there’s still a fault. BS57QL
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William Smith
(@billbloor) reported
@virginmedia internet is down in Ilford, when is it coming back please?
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Riz 🌹🇬🇧
(@___Mezzala) reported
@KyleSew2112 @virginmedia It’s simple — Over priced, **** service. Better companies out there.
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Daniel Bonilla
(@danbon1973) reported
from
Wokingham, England
@virginmedia how do I check my virgin status if the status page doesn't work? Is there an outage in GU21 area?
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Mostly Hearts
(@iain_mac) reported
@virginmedia SM team with no account access? What's the point in that? I'd have thought that, like most companies, you'd be aiming for First Contact Resolution? I've now went through your exhausting chat bot questions & I'm in a queue for a human. Thanks.
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Rohan
(@Chops8592) reported
@O2 Hi, thanks the response. I’ve tried the website, and when I click on to see the offers it takes me to virgin media’s website. I click on the “I’m an o2 and VM customer” option there, then it asks me to sign into o2 so I’m trapped in the cycle of signing into both sites
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Joe Johnson
(@joe__johnson__) reported
@virginmedia Based on this I should be able to cancel my contract penalty free but I keep being told this isn’t possible so I’ve no choice but to escalate the issue to ofcom. On top of that the customer service has been diabolical. I’ve been given different excuses by different departments