Virgin Media Outage Report in Seaton, Devon, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Seaton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seaton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Community Discussion
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Virgin Media Issues Reports Near Seaton, England
Latest outage, problems and issue reports in Seaton and nearby locations:
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Newman
(@m8rk_newman) reported
@virginmedia WiFi drops off all the time, as I was told by your engineer I have to fix it myself, what more is there to say.
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Bhavnit Hirani
(@BhavnitHirani) reported
@virginmedia why do you always have issues and when i call there no help at all been loyal customer for 6 years and you dont even look out for your customer happy to take my money but never resolve issues
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Alice Pope
(@alicepopey) reported
@virginmedia Thanks for the reply, it was both wired and non wired. We spoke to a neighbour and they were having issues too, so must have been a fault on the line. Looks like it's back to normal this morning though 🤞
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Ollie Toogood
(@OllieToogood) reported
@virginmedia Absolutely rubbish service
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Kishan Gohil
(@RealKishanGohil) reported
@virginmedia For the 3rd time, your "existing" customer deals are MORE EXPENSIVE than for a new customer. Where's the customer loyalty? And why are these "great deals" not advertised? Reason: you make it up per person. I can easily become a new customer by cancelling and rejoining, as I said.
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Kishan Gohil
(@RealKishanGohil) reported
@virginmedia Duh, this is the whole problem. Why not? Why can't an existing customer get the same price for the same deal? So far, all you've said is what everyone knows, but you're lacking one thing: a valid reason why a new and existing customer pay different prices for the same service.
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NotStu
(@stitch_notstu) reported
@virginmedia I had tried to get through to your service team, however there were excessive wait times and I also waited on live chat for sometime to no avail. Poor service overall, which was reflected in my feedback. I assume I’ll just have to wait and just cancel my direct debit.
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Storm Crone MA
(@LadyBrienne1) reported
@virginmedia I want the service I pay for. I know everyone is using the internet and the bandwidth might not be ideal and that’s because of lockdown but when you’re not on the phones or me even contactable except for shouting and shaming on social media it’s hardly ideal is it? I
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SmithOperator
(@SmithOperator) reported
@virginmedia no, ive spent 3 days now and given up callig. no one wants to help so im cancelling my subscription.
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strong and unstable
(@3Bikesnospace) reported
@virginmedia You seriously need to re train call centre staff ,password required 3 times in 5 mins on internal handover 😖poor hand overs ,had to state issue all over again every time, no run through T&Cs .