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Virgin Media

Virgin Media service status in Kilmington, England

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Kilmington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilmington, England

Latest outage, problems and issue reports in Kilmington and nearby locations:

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

  • MikeJFuller
    Mike Fuller (@MikeJFuller) reported from Kilmington, England

    The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • kathytomlinson_
    Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sallymunden1
    sallymunden (@sallymunden1) reported

    @virginmedia that's fine but I'm wanting to know why engineers havent bothered turning up for 3 appointments - Fri 7th, Sat 8th and Mon 10th October - there was no problems with your systems then???? so in that respect my broadband services are affected in that Virgin havent supplied a 1/2

  • FabLivMums
    A Liverpool Mum (@FabLivMums) reported

    @virginmedia I would like to get official cancellation from virgin received the compensation promised received and return of the equipment and end of email threatening about non payment (for a service I no longer have

  • andyg81
    Andy Golds (@andyg81) reported

    @virginmedia @letsdigit Service status is not working so why keep telling people to check it just tell us the service is faulty

  • GeorgeOosthuiz6
    George Oosthuizen (@GeorgeOosthuiz6) reported

    @virginmedia guys messaged 3 times now and no response, I have no Internet and have no idea if the fault is with my router or if Internet is down in my area, customer services said they can't help me as their systems are down and I can't work without the wifi

  • barmansandip
    Sandip Barman (@barmansandip) reported

    No broadband for over two hours in HD3 4EF and no way to check service status, when will services be restored @virginmedia

  • scousenicky78
    Nicky Headley (@scousenicky78) reported

    @virginmedia are there issues in the LE5 2 area? Our TiVo box keeps restarting on its own - 5 times in the space of 90mins this morning 🙄. Tried doing the online test and it just keeps saying “can’t run a test right now”.

  • Lolly_ThePop
    Lolly (@Lolly_ThePop) reported

    @virginmedia Hi! Are you able to confirm to me that there are works going on affecting the broadband in DL1 4 please? The wifi at the mo is shockingly bad/practically non existent. I can’t get to talk to anyone on the phone…as usual 😖 Thank you.

  • cazwest1982
    Caroline stevens (@cazwest1982) reported

    @BoboJess_ @virginmedia My mom and dad are having three same issue with there's this is definitely to do with virgin on their end

  • mrmallon
    mr mallon (@mrmallon) reported

    @virginmedia And I already told you that the service line said there were no problems.

  • andyg81
    Andy Golds (@andyg81) reported

    @BoboJess_ @virginmedia Same here and when you call uo they send a text to a link that does work rubbish service