Virgin Media Outage Report in Kilmington, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilmington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilmington, England
Latest outage, problems and issue reports in Kilmington and nearby locations:
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DaveXIII
(@TNS_DaveXIII) reported
@virginmedia I spoke to Frances on Wednesday and an engineer was booked for today. After a no-show, my wife called support who advised no engineer was booked at all. After being asked about possible compensation as our Saturday plans now have to be rearranged the advisor hung up.
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JayGecko
(@djjonbradley) reported
Damn virgin media down again!
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Toby Schuster
(@TobySchuster) reported
Lucky me, 10 hours of broadband access. Well, it was nice while it lasted. Too much internet can’t be good for you, I’m sure. Also, WTF @virginmedia? It’s Day 5 without internet. But I guess you can now claim problems are “intermittent” You win! Now do something about it
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sophie goodchild
(@goodchildjourno) reported
@BorisJohnson @virginmedia @O2 Not if you're a Vodafone customer...
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Mark Luker
(@MLuker85) reported
@virginmedia It's all been sorted now, I finally managed to speak to someone who had a brain and they confirmed the information i had been given was wrong and a complaint has been made.
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Dips
(@Ndola19) reported
@virginmedia Hi MT, Thx for your reply. Just to confirm, I can cancel my contract and there won't be any issues with my wife signing up a new contract under her name? As it will be a new contract, will be get new equipment and keep our land-line number?
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Stephanie O'Neill
(@stephanie255) reported
@virginmedia Nothing worse than automated replies to a frustrated customer!
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AODH
(@AODH03177334) reported
@Himeear @VodafoneIreland Go with Virgin Media if you can. I have them at home and haven't had any issues with them yet.
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Andy Lyon
(@Nearlydown) reported
@virginmedia I was getting speeds of less than 10Mbps when I’m on the 1Gb connection. I managed to resolve this issue by restarting the hub. But for some reason your service checker wasn’t working really slow response or and error
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JayGecko
(@djjonbradley) reported
@virginmedia broadband down for hours in w10 - test says it’s fine - it’s NOT working!!!