Virgin Media

Virgin Media Outage Report in Kilmington, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilmington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilmington, Devon, England 03/15/2025 13:35

March 15: Problems at Virgin Media

Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilmington, England

Latest outage, problems and issue reports in Kilmington and nearby locations:

  • MikeJFuller Mike Fuller (@MikeJFuller) reported from Kilmington, England

    The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

  • kathytomlinson_ Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Millroy098 Millroy Fernandes (@Millroy098) reported

    Yet again @virginmedia doesn’t fail disappoint. Called up today to check the status of my engineer revisit. The associate offers me a new deal with O2 included to compensate just to tell me 20 mins later I can’t have the deal and to call O2 #virginmedia #disappointed #badservice

  • kerry30343502 kerry (@kerry30343502) reported

    @virginmedia worse company bad customer service their own fault a £158 bill now told another bill is due yet we have no money u til next week told 19th April pay £10 on that day then a further £46.90 when paid then were cut off every month always problems they won’t resolve

  • cmdhindle Charlotte (@cmdhindle) reported

    @virginmedia Are you asking me to be available for six hours? Can we fix a time?

  • Millroy098 Millroy Fernandes (@Millroy098) reported

    So called @virginmedia media to ask about my complain case C-160522387. The associate said case will need waiting till end of week. He then offered to update my deal to a better and cheaper one for the bad experience I had.

  • gearoidfx Gerryla (@gearoidfx) reported

    @VirginMediaIE Hi. Have an issue accessing my virgin media online. Would you be able to help? Thanks

  • beequeenpayne Melissa Payne (@beequeenpayne) reported

    @virginmedia are disrespectful to a Deaf person, and they accepted my complaint and closed my account then now they still claimed for the money that apparently I have another account,when I let them know to changed the address BUT they didn’t let me know about other account 😢😭

  • LeeMonkey7 Lee Monkey (@LeeMonkey7) reported

    @virginmedia So after being on hold for goodness knows how long! I shall ask you here - Why has a Virgin engineer arrived at my home to tell me that there is interference in the area and it's coming from *my* home? Seriously? WTF?

  • caza_y caroline young (@caza_y) reported

    @virginmedia Someone has now replied to my WhatsApp from last Thursday. I realise you are busy but 6 days to reply is very poor customer service.

  • cook_moss Nicola Cook-Moss (@cook_moss) reported

    @virginmedia Hi once again issue has not been fixed pls confirm the 30 days notice has started as I have t heard back from you since our conversation

  • AlanBri65950929 Alan Briggs (@AlanBri65950929) reported

    @virginmedia Whatever password I try to use is rejected. The various people I've spoken to say they will investigate and call back. Of course they never do.