Virgin Media Outage Report in Kilmington, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilmington, England
Latest outage, problems and issue reports in Kilmington and nearby locations:
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Mike Fuller
(@MikeJFuller) reported
from
Kilmington, England
The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Jon
(@pifflevalve) reported
from
Uplyme, England
The Quidco cash back rate on eBay purchases is up and down like a Virgin Media connection
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Steve Haynes MONSTER
(@stevem3ter) reported
from
Honiton, England
@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Kathy Tomlinson
(@kathytomlinson_) reported
from
Newton Poppleford and Harpford, England
@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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IndyShergill
(@ShergillIndy) reported
@virginmedia I'm available now. And I really need to know who is responsible for the guys that came out to my home today. The behavior and service are totally unacceptable.
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⭐AndyMc Producer⭐
(@AndyMcProducer) reported
@virginmedia @ofcom she has got through and now they have said there is a technical issue.
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Robbie
(@Robbies22595639) reported
@virginmedia @Hillybilly1409 Reduce the charges 😡🤬 this is an elderly lady your company are trying to steal from, should hang your heads in shame bunch off scumbags.
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Jennie Bayliss
(@jenniekbayliss) reported
@virginmedia your customer service is terrible - first person didn’t help me, transferred me and cut me off and now I’m on hold for hours. Why can’t I get any help - it’s a simple question I have and nobody at your head office can help me - ridiculous
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⭐AndyMc Producer⭐
(@AndyMcProducer) reported
@virginmedia My Relative want's to cancel, they are moving and have internet where they are moving to. Is there a way she can cancel with out calling? Over an hours today then hung up on, and over an hour yesterday.
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Michael Merifield
(@MichaelMerifie1) reported
Virgin media trying to rip me off again customer services are shocking .would be nice to speak to someone who knows what there doing .
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Sensible woman
(@woman_sensible) reported
@LozzaFox @virginmedia Get a decent provider. I have been with BT since 1976 and I don't have problems nor high bills. They look after me well.
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Andy Bradley
(@andybraders) reported
@Swell09 @virginmedia Mate of mine was supposed to have their new TV and broadband fitted last Tuesday... supposed to be every day since according to the call centre and today decided to say it was 6th Feb! They are absolutely awful, probably the worst customer service out there!
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Sanraj Sanghera
(@Bling_Sanghera) reported
@virginmedia please can you tell me while being on the phone for two hours I was rudely cut off by a member of your second line team specialists. I’ve had 10mps speed from a package where I should have 200mps. I have been a customer for 20+ years, I deserve an explanation! @Ofcom
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...
(@TGLDAVE) reported
So after 2 hours of being on hold to @virginmedia I get through to someone for them to tell me the computers are down and to ring back later on! Will I ever leave this company?