Virgin Media outages and service status in Kilmington, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kilmington, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilmington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Virgin Media Issues Reports Near Kilmington, England
Latest outage, problems and issue reports in Kilmington and nearby locations:
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Mike Fuller (@MikeJFuller) reported from Kilmington, EnglandThe @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.
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adam connett (@ConnettAdam) reported from Ottery St. Mary, England@virginmedia sort your virgin tv go app always seems to go down. Soo poor
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justin courtney (@jdcecfc) reported from Seaton, England@virginmedia I was with my dad, and we were were going to change all of his stuff, but it was pathetic how the two call handlers treated us. No respect at all and seemed very pleased not to help.
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia My second complaint was forwarded straight onto them and I never heard anything back. I will try and email them directly myself, thank you
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Jon (@pifflevalve) reported from Uplyme, EnglandThe Quidco cash back rate on eBay purchases is up and down like a Virgin Media connection
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Steve Haynes MONSTER (@stevem3ter) reported from Honiton, England@virginmedia trying to register an online account but can’t as I don’t have the two digit code needed. All other information I have on correspondence. Can you please help ?
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡
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Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England@virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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COVENANT ENFORCER ENGLAND (@SniperRais) reported@Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.
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Poli 🤌 (@CryptoPoli) reported@virginmedia The loss of service is due to a cable being drilled through. The Customer Service had been the worst I have ever encountered, incorrect information provided on every call. I'm going to be seeking substantial compensation due missing days off work etc..
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Bill (@NewGolfer1414) reported@virginmedia What are you going to do? Tweet the issue away, you company is a joke your customer service is non existent and I'm leaving your services immediately. Pathetic
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hr (@supermanoutfgas) reportedWhy is virgin media customer service including complaints so appalling I have no service and they have lost my install kit and and no doing anything to resolve this, who can I contact ro resolve this ASAP.
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Phil the-trucker 🇬🇧 🏴🏴 (@phibel69) reported@Benleo @virginmedia Had the same issue with Vodafone and sky. Both companies upsold to me, then they totally let me down when it came to turning connection on. Vodafone was 2 weeks, sky was 4 days. Its not just 1 company. They're all the same. Contacting them is totally disgraceful
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Lucia (@LadyLucia05) reported@virginmedia Sunday and still broadband issues, none of my home security is working properly am sick to death of it now, but you will expect my Direct debit to be fulfilled on Wednesday.
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Richard (@RHawkins05) reported@virginmedia wow just checked the VM app and says the fault in my area estimated repair complete is now Monday 18th, so that will be 7 DAYS yes a full week without service, seriously not acceptable..........
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Sf (@muckfe111) reported@Benleo @virginmedia Try an issue with bet 365 if you think virgin are bad
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John Finnigan (@JohnFinnig13970) reported@Benleo @virginmedia About 15 years ago I sent them 25 emails in a month to customer service regarding my internet drop outs. The day before I was due to switch they called me, he said it's my job to convince you to stay. Told him about the emails and it was too little too late. He agreed and hung up
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Catherine McCullagh (@chellingsen) reported@virginmedia It just seems to be this show it has an issue with. I've set it to record the series and a lot of the time the recordings fail, or if I watch it live it goes off, one time the Ads were in the wrong place. I've not seen it happen with any other show or channel