Virgin Media

Virgin Media Outage Report in Kilmington, Devon, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilmington, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilmington, Devon, England 02/05/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilmington, England

Latest outage, problems and issue reports in Kilmington and nearby locations:

  • kathytomlinson_ Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia I was given a complaint number on Thursday night and was told I would receive a call back within 24 hours but I haven't heard anything

  • kathytomlinson_ Kathy Tomlinson (@kathytomlinson_) reported from Newton Poppleford and Harpford, England

    @virginmedia 8 weeks on since I REsubmitted a GDPR breach complaint after my first was closed for no reason, I have still heard nothing from @virginmedia ..... 😡

  • MikeJFuller Mike Fuller (@MikeJFuller) reported from Kilmington, England

    The @virginmedia service I get is unreliable and over priced. I guess it’s a matter of switching, as when I call their Help Service the well-meaning scripted responses frustrate me.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DrHelliwell Phil Helliwell (@DrHelliwell) reported

    @virginmedia Its ok, as far as I know, the problem was entirely caused by using the VM Connect app, as soon as I got the phone to ignore that as a wifi connection the problem was solved

  • casper197635 Neil Williams (@casper197635) reported

    @virginmedia Initially it says no problems in your area, so I click Still Having Issues, then Broadband, then it says there are issues affecting your postcode. So which is it

  • wideanglesaxon Earl Greaves (@wideanglesaxon) reported

    @virginmedia I’ve been checking it for days and yes there is a problem.

  • NicholasBirkin Nik Birkin (@NicholasBirkin) reported

    @virginmedia @virginmedia took an extra £60 on DD took it 9 days earlier Customer service could not care - just get shunted pillar to post - complaint logged with CISAS

  • dasdar55 Anne (@dasdar55) reported

    @virginmedia Yes. Trying to give months notice to cancel account found better deal elsewhere. Bring told disconnect fee etc. It ends on 20/3.

  • BobStapleton Bob Stapleton (@BobStapleton) reported

    @virginmedia @virginmedia So despite your promises of looking into the problem and your assurance that you would get back to me, it is now two weeks later and I am still waiting for any kind of an update...... 3 months with no broadband and this isn't even a third world country!!!

  • jesshowarth_ Jess (@jesshowarth_) reported

    @virginmedia Oh okay! Is this just the normal customer service number?

  • gande81 Gordon Black (@gande81) reported

    @virginmedia Unable to speak to anyone re new cost and package, 2 weeks now! dreadful service. Any advice as time before price rise is now very soon, or should just I submit official complaint to someone?

  • lawes7878 Tilly's Mum (@lawes7878) reported

    @virginmedia Gone off again at 9.49am, I need a fix for this, this is not acceptable 😒

  • anndrajs Andrew (@anndrajs) reported

    @virginmedia Unfortunately not - otherwise I wouldn't have messaged you here. Can you send me a link to a complaint form that actually works as the one on the site gets me to log in and then says I have to call, which is why I want to write a complaint as I've called this morning already.