Virgin Media Outage Report in Boroughbridge, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boroughbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boroughbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Boroughbridge, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
||
| Harrogate |
Internet | |
| Harrogate |
Internet | |
| Wetherby |
Phone | |
| Harrogate |
TV | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boroughbridge, England
Latest outage, problems and issue reports in Boroughbridge and nearby locations:
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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pupandthecrow
(@pupandthecrow) reported
from
Harrogate, England
Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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Chris Martin FRGS
(@safaribrit) reported
from
Kirkby Malzeard, England
@virginmedia 1 hour and 42 minutes queueing for a help desk operator to take a call from an 87 year old “shielding” old lady who can’t set up her self install box. Absolutely shoddy customer service. You should be ashamed.
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David McCormick
(@DavidTMcCormick) reported
from
Harrogate, England
Thanks @virginmedia on hold for 1 hour and 4 minutes, finally someone answers abs immediately hangs up. You did this to me in March. Been a customer for over 15 years, not for much longer. Appalling customer service
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Emma Baron
(@emmabaroncheese) reported
from
Harrogate, England
@virginmedia are services down in HG1?
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Julian Monaghan DLG
(@J_Monaghan_DLG) reported
from
Harrogate, England
Just seen the @virginmedia “stay connected” ad on TV If only. I have been trying to get them to supply me a stable broadband for the last month You hang on an hour+ to get to speak to customer services they tell you nothing wrong Get real and provide the service I am paying for
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia This is a small house, I have not had this problem in the 5 years we’ve had Virgin and, unfortunately, I cannot afford an extra £3 per month to see whether a booster is a solution.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Toby
(@MurphyandToby) reported
@virginmedia Hi all explained to customer services and they have decided there isn't a problem. Our Wi-Fi (non) connection tells a different story
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Caitriona Spellman
(@CaitrionaSpell) reported
@virginmedia so far holding for 1 hour and 8 mins for technical support...is this a record ?
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dean1973
(@deanohazell1973) reported
@virginmedia Any issues in the OX14 1 area? Yet again very low internet speeds… useless!
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Angela Power
(@angelamapower) reported
Waiting time on phone to speak to someone @virginmedia=60 minutes. There is a messaging option that ignores you after the initial questions. Help please.
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Kevin Kerrigan
(@kkmusic) reported
@virginmedia as always the website is not correct there is a fault in area 15 .. the same ongoing fault for weeks... please update the service site and report
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DrRevus
(@DrRevus) reported
Hi @O2 and @virginmedia I am a customer for both of you but when I check it says I am not eligible for your Volt deal, I have broadband and O2 mobile phone(s), can I ask what’s going on please!?
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ToryDouglass
(@ToryDouglass) reported
@virginmedia @ToryDouglas So do I. Why do you make it so hard to cancel an account? I’m still waiting for a response on the we chat!
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AkagiPanda 🐼 PNG VTuber 🤍
(@PandaAkagi) reported
@virginmedia It seems to have started working again now. I just wish it didn't stop working every few days... Thanks for your help.
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Toby
(@MurphyandToby) reported
@Kodi_Sue_Mickey @virginmedia They are awful! But not sure other companies are any better 😡
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Ryan Wilšon
(@Ryan_UTB) reported
from
Stockton-on-Tees, England
@virginmedia your internet is so bad