Virgin Media Outage Report in Boroughbridge, North Yorkshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boroughbridge, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boroughbridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 11: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Boroughbridge, North Yorkshire, England
The most recent Virgin Media outage reports came from the following cities: Harrogate and Wetherby.
| City | Problem Type | Report Time |
|---|---|---|
 Harrogate |
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| Harrogate |
TV | |
| Harrogate |
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| Wetherby |
Internet | |
| Harrogate |
TV | |
| Harrogate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boroughbridge, England
Latest outage, problems and issue reports in Boroughbridge and nearby locations:
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia I’d really like to thank you for rewarding my loyalty by charging me almost TWICE as much as@their new customers for the same broadband service
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DrMJJ
(@DrMJJ) reported
from
Wetherby, England
Well...an entire day of no internet connectivity today after ‘planned disruption due to network improvement engineering’ yesterday by @virginmedia. Amazing. 20min onhold to be told by support that my router is offline...thanks but that’s what the status lights are for. #shite
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Steven Amani
(@steven_amani) reported
from
Harrogate, England
@MikeWTweets @virginmedia Looks like that message shows up whenever there is an outage
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Mike Sunley
(@4everrail) reported
from
Harrogate, England
@virginmedia I’m getting a message on my tv to check my antennae connection. Recently had Virgin cable/Internet/Phone line installed. Are there any problems down at your end that my cause this#Harrogate
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James Airey
(@lordairey) reported
from
Wetherby, England
@TomMockridgeVM @virginmedia finally cancelled! Only took 40 minutes - for the record they could not have cared less! Worst company I have dealt with for a long time
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Andrew Thompson
(@russell1234) reported
from
Harrogate, England
@virginmedia It came back at 9am. I did check connections and rebooted multiple times so I think it was a network issue though not mentioned on your status checks.
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Steve Matthews
(@stevem2009) reported
from
Harrogate, England
@virginmedia @RobertBlaszczak The health check has been done to death the last 4 months, suggest maybe this band aid won’t fix the issues
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia @thewhitmore Time for this sh1t. But no time to sort out customer issues.
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pupandthecrow
(@pupandthecrow) reported
from
Harrogate, England
Anyone else think Virgin Media promise a good minimum speed but it’s so intermittent and between good and quicker to just use your phone signal! 👎👎👎 Sick of rebooting!! #virginmedia #internetprovider #fastbroadband #cantdeliveronpromise
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DEBBI KELSEY ⚡️
(@debbi_kelsey) reported
from
Harrogate, England
@virginmedia No. I don’t have a reference number and my complaint is about the bill!
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Carl Waring
(@carlwaring) reported
from
Knaresborough, England
@niddnet @virginmedia One reset done already. 2G showed up for a while. So yes, will be getting a new one. The speed issue is a local one not just us, apparently.
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Internet in LS22 been on and off all day. Has been down totally since 7.00 pm. Poor service for several weeks. What is going on with Virgin’s 200 mbps fibre broadband?
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Only just seen your reply. Intermittent Friday morning but never as good as it should be!
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia Charging me double my contract cost and complaint not acknowledged. Jog on.
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B.W.Shaw Playboy 💙💛
(@dalesman1000) reported
from
Harrogate, England
@virginmedia You're the worst company I've ever dealt with. I only became a customer of yours in Feb and can't wait to leave!
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Susan Turner
(@GazaniaGal) reported
from
Wetherby, England
@virginmedia Checked all rooms - this is a small detached house - every room says cannot receive a signal except the living room. A conservatory is in direct sight of the Hub and maybe only 10 meters away; Kitchen Same distance with just one wall. In every room, it recommended a booster .
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Andrea Simon
(@AndreaLSimon) reported
from
Staveley, England
@virginmedia I just get a recorded messsge saying we have a complex issue engineers are dealing with in the LS18 area and would I like text messages, which I have signed up for but nothing has come through since Thursday! Still no TV or internet! 4 days later 😡
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Emma Harvey
(@em606) reported
from
Harrogate, England
@ArdLiath @virginmedia Ha, yes, actually. Cut off my landline randomly and leave me exposed to mobile spam, amazing service.
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Tim Gambrill
(@TimGambrill) reported
from
Harrogate, England
@virginmedia internet totally down Virgin media this is shocking service even with this crisis on. It’s not stopping you taking £70 from my account every month. How do I get some service
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Emma Harvey
(@em606) reported
from
Harrogate, England
@virginmedia Last time it happened yes, it'd been accidentally cut at a box on another street. Need to report it again as line not working again.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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V0x_Populi
(@MalevolentP) reported
@virginmedia oh and to add fuel to the fire youve sent engineers to my house multiple times to avail thus costing your more money than it would probably cost to just sort out the issue i know many others are also experiencing
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Wealth Squad Tom
(@FlipLifeT) reported
@virginmedia @ukparky You seem to be having issues with everything atm. I’ve had no internet for 3 days.
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Colin J Lewis
(@colinjlewis78) reported
@virginmedia You do know that your website has been utter rubbish for months now. The link sent in the text does not work and the more details doesn't work either. People are still working from home and you see it as appropriate to mess around with our Internet
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Peter Ready
(@PeterReady) reported
@virginmedia Are you having email server issues? All my emails are missing from 2017 until now.
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Kathy Miller
(@KathyMi25429227) reported
@virginmedia It's an access issue to my virgin media... I was wanting to upgrade! I want to talk to a person... no more texting from me. Your manager ought to be able to arrange to call me or area manager..it's called using a telephone
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Konstantinos Veves
(@k_veves) reported
@virginmedia The urgency of your works cannot interfere with my ability to work. You do not know, and there is no reason for you to know, what I do and how important it is or not. Since I am relying exclusively on your services to do my job, interrupt my job, and I will sue for damages.
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Mr D
(@OrganicZombie) reported
@virginmedia You miss my point, it’s all very well having super fast broadband but if the service is inconsistent/unreliable then it’s not much use Same issue continues today and the ‘fix’ date has just bumped up to end of today
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🇬🇧 The Weekly Gripe 🇬🇧
(@WeeklyGripe) reported
@AleCrew Exactly, although their behaviour as a company is the greater concern. Hang on, must be time for my daily with @virginmedia who are currently currently in the running for worst customer service ever awards.
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debra
(@d07677963) reported
@virginmedia getting fed up now, for the past couple of weeks my TV or internet have been down quite a few times. We pay for a service that were not getting!!!
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Rebecca Diver
(@beckydiverr) reported
@virginmedia terrible customer service been on the phone 1 hour spoke to 6 different people and still no help. 1.05 hours in a you decide to hang up