Virgin Media Outage Report in Boldre, Hampshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Boldre, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Boldre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Boldre, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Internet | |
| Bournemouth |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Boldre, England
Latest outage, problems and issue reports in Boldre and nearby locations:
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Tamzin L A Lee
(@TamzLALee) reported
from
Bournemouth, England
@virginmedia worst company I have ever had to deal with, have been waiting now over 2 weeks for my click & collect order and constantly being lied to and told something different on every call. Spent over 8hrs on the phone to different people. AVOID AT ALL COSTS!!!
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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Russ
(@RustyFR) reported
from
New Milton, England
Bloody #virginmedia BB down yet again🤬🤬🤬 3rd time in a year. Useless customer service 🤯
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia I cannot call virgin because I don’t have a phone password, I can’t go though any of the phone options to get a phone password because I don’t have a phone password! Please help asap!
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I do not recommend Virgin media internet providers. They worst providers and don't care about their customers. Only care about making money.
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lunamoon77
(@2c03a90fd00242f) reported
from
Southampton, England
I had two months of internet problems with virgin media now. A absolute joke.
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia is awful!!!! why do they keep on doing these works with no notice at all! so frustrating when you are in the middle of watching a programme!🙄🙄🙄🙄🙄
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Chelsea🌹✨
(@ChelseaCoakley) reported
from
Southampton, England
@virginmedia hurry up and fix channel 4!! #gogglebox is on in a minute!!!
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Elayne
(@elayne100360) reported
from
Bournemouth, England
@virginmedia Continually phoning to sort out new agreed payment. 1st person says yes all agreed but then put through to billing & not able to complete, always left on hold every time waiting more than 25mins. Have to put down phone. Happened 6 times now. 😖
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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Ethan Samuel Fox
(@ETHAN2410) reported
from
Southampton, England
@virginmedia It’s telling me there are no issues. When run the service checker online it now says my equipment is turned off. It isn’t.
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James Franklin
(@James_F_UK) reported
from
Southampton, England
@virginmedia yet again awful service no tv or broadband on hold 25 min, got cut off while the person I was speaking to was going to run a test and online chat not working
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Jamie
(@theonlyJLee) reported
from
Southampton, England
@virginmedia Maybe down grading, I can’t see the prices of a downgrade, just the option to call
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
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George Smith
(@ccTyrant) reported
from
Christchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
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Jamie English
(@jamieenglishsfc) reported
from
Southampton, England
@mexicanjima @virginmedia We are ‘low priority’ apparently, so won’t be fixed until next week, quality customer service that....
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
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Law
(@lawrie774) reported
from
Southampton, England
@virginmedia over the last month we have had to put up with no phone lines for over a week, due to a **** up #virginmedia made, lost 1000s in business. Now no broadband for 2 days. Can't take care payments and to sign up to smart trade and pay additional fees. Shit firm avoid!!
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@iantjames) reported
Hi @virginmedia what the customer complaint and cancellation email address please?
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Nick Docker
(@NickGDocker) reported
Hi @virginmedia would you say that a 7hr wait for your customer care team to respond to an already escalated complaint good enough?
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Christopher Rafferty
(@cr_1988) reported
@sean_morrison19 @virginmedia Not be long contacting you when you cancel... That's if you can actually speak to someone to cancel it
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| DragonTazGames | Dogs5 |
(@DragonTazGames) reported
@WalkersWay3 @virginmedia @bt_uk I'm with BT and I don't have any problems with the internet when I stream
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Fungal
(@Fungal_) reported
@virginmedia didnt fix nothing
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Ashwin DeSouza
(@ashwinsdom) reported
Had one of the most absurd calls with the @virginmedia technical resolution team. My complain: Download speeds of upto 6Mbps over WiFi on a 100Mbps. CS rep: Sir, we do not guarantee any speeds over WiFi. Is this to be expected in the 21st century from a firm such as Virgin? 1/
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Irish Shipbrokers
(@Irishshipbroker) reported
@VirginMediaIE 20 mins and counting waiting on the phone line to speak to someone at @virginmedia .ie - abysmal service
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Fungal
(@Fungal_) reported
@virginmedia i was calling them yesterday and said that they gonna fix today but still nothing being fix.... its not funny any more
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Jonathan Griffin
(@_jgriffin) reported
@virginmedia I am still waiting to hear back from @virginmedia #CEO to a complaint I made on 13 November. How long do I have to wait for a response? #poorcustomerservice
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Shahid Lone
(@SLone90) reported
@virginmedia No service issues in the area that I know. It's really hard to call or chat with customer service, so can't even talk to them and it's really annoying.