Virgin Media Outage Report in Billinghay, Lincolnshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Billinghay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinghay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 09: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Billinghay, Lincolnshire, England
The most recent Virgin Media outage reports came from the following cities: Lincoln and Horncastle.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Internet | |
| Lincoln |
TV | |
| Lincoln |
Internet | |
| Horncastle |
Internet | |
| Lincoln |
Internet | |
| Lincoln |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Billinghay, England
Latest outage, problems and issue reports in Billinghay and nearby locations:
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia the broadband is down in Lincoln, yet you’re website says it’s fine , I’ve just wasted 40 minutes trying to get that confirmation via a mobile conversation, you don’t want people to ring you that is why the contact numbers as so hidden, now you want £ 4.80 more
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George Gibbins
(@Funkygibbi) reported
from
Lincoln District, England
Changing ISP to Virginmedia; the stress & hours of my life lost, trying to resolve issues trying to register an account, & porting home phone number WOW! I'm informed their systems are unique, this = hassle. #virginmedia #consumers #shoponline
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia currently been sat hold for 20 mins trying to help my gran as your team have failed in their service for her. She is currently without working services and a 20 minute wait on the phone is not acceptable
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
@virginmedia @Emsus1979 Define large number of users @virginmedia , you haven’t listed the pronoun the website because you don’t want to admit this is a huge problem, your customer service is a disgrace #cancelvirginmedia
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia I was told they were sorry and they were working on getting the problem fixed as soon as possible and he was going to sort out a goodwill gesture of a reduction on my next bill!
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Edward Croft
(@EdwardCroft19) reported
from
Lincoln District, England
@virginmedia I’ve attempted to speak with your team and somehow never get through to anyone, just an automated service telling me to wait to be connected. Hence resorting to tweeting.
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Hayley Toyne
(@Baybury) reported
from
Branston, England
@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Anyone else in Lincoln have no broadband, the service and information is atrocious @virginmedia #virginmedia #outage #outrage
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia A few weeks ago I had to contact you a number of times about my failing broadband in my area I was promised I would have a reduction in my bill and this has not happened also the amount of calls I had to make to sort out the problem has resulted in a bill of £47
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Jay
(@jaynlaura) reported
from
Lincoln District, England
@virginmedia 1 hour on the phone with your technician making out it was a fault my end thanks for the worst customer service experience yet. The only thing that keeps me with your service is that no one else offers 350+ meg
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Chris Ekins
(@chrisekins01) reported
from
Lincoln District, England
I will not be ordering a movie from @virginmedia store ever again. Ordered a movie and never received the dvd. Every time I try to talk to someone about it I get different excuses why I haven’t received the dvd. #badcustomerservice #virginmedia
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Adam Butler
(@AdamSButler65) reported
from
Southrey, England
@MichaelLCrick @TomaszPalmer @RogerMi17980111 @virginmedia And the reality is (sadly) that when someone in your position posts stuff like this, it does carry much more clout than the average person who is being let down by these big companies. Power to you Michael.
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Justin (Kandi Kane) Hussey
(@cutechub69) reported
from
Lincoln District, England
@virginmedia Still no reply I’ve sent messages in all Social media platforms as well as emails, I refuse to call the number anymore because it’s already cost me £47 in pound charges trying to sort out my connection issues, I’m feeling very let down by your service at the moment!
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JAY/NFFC
(@souljacker1974) reported
from
Lincoln District, England
@virginmedia I’m sick of paying for WiFi that dose not work #crap
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Clive McCarthy🇪🇺
(@interaction0410) reported
from
Lincoln District, England
Any news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Holly
(@HollyByrne_) reported
from
Lincoln District, England
Really disappointed with our @virginmedia WiFi router, it’s hardly worked this whole week and last time I rang to ask a question they were really rude 😡
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Carl
(@officialnucky) reported
from
Swineshead, England
Nearly £90 a month to @SkyUK and the useless ***** can't even provide a decent enough service to watch Sky Go on my PC. Honestly can't wait for @virginmedia to come here
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
for your services, not for these problems to occur. Whilst I think of it too. I’m very very disgruntled at the level of customer loyalty. Come on @virginmedia you can and should do better! 😡😡😡😡
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Jonathan Garner
(@jongarner_spurs) reported
from
Waddington, England
@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Hayley Toyne
(@Baybury) reported
from
Branston, England
So frustrated with @virginmedia service tonight, been on phone for over 40 minutes, broadband speed of 15 mbps not the 200 we upgraded too!!!!! And no getting the customer service rep to understand we have been complaining since Friday. #poorcustomerservice #hellosky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ENT Masterclass
(@entmasterclass) reported
@virginmedia @virginmedia I am simply looking for my broadband to work. After 56 mins on the phone today, I was told that as part of the complaint process, I will be contacted by a manager for an explanation. Still waiting... I do not wish to be fobbed off to a link to look for compensation.
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Oserk
(@OserkRS) reported
@virginmedia So it turns out this issue is not resolved. I was told to expect a call back within 24-48 hours and I have heard nothing. Back to square one - No access to the broadband I am paying for. Extremely disappointed and frustrated. 1/2
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Dylan Jones
(@itsmedylanxx) reported
@virginmedia sort ye wifi out sick to death of the awful service and connection issues last week
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John Bradbury
(@johncbradbury) reported
@virginmedia Nothing so far. I do hope it's someone who can review the situation and help, rather then telling me how sorry they are to be leaving me high and dry!
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Tilly's Mum
(@lawes7878) reported
@virginmedia I signed up for updates on the issue by text, still not heard anything? And its still not working, my boss is not happy
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Michael Kinnear R9
(@mikinnear) reported
@virginmedia They have been unable to help. It has been over 48 hours since the order. Consider this new order, my existing phone, home TV and broadband cancelled. My business mobile contracts will stay with 3.
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ENT Masterclass
(@entmasterclass) reported
@virginmedia very poor customer service. Complaint. No broadband @ NG15 9HL, 7th day. Twice engineers visited. Told 'cannot fix, we are subcontractors' 'you contact Virgin again' 'it's your problem to sort with Virgin'!! Still waiting... for 3rd visit and manager to call back!
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Rosemary Woodhouse
(@faceatthewindow) reported
@virginmedia any reports for n13 area? Our internet is down. Thanks
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Sam Sneyd
(@imsamsneyd) reported
@virginmedia Your service in the area is fine but your engineer was supposed to be here between 8-12 and nothing has been done
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Rrahul Malhotra
(@cluemaster) reported
@virginmedia Hi - the broadband seems to be down for past couple of hours. Green light is flashing continuously on my hub and I have tried everything but nothing seems to work