Virgin Media outages and service status in Billinghay, England
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- Virgin Media generated 0 outage signals in the last 24 hours around Billinghay, including 0 direct reports.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Billinghay, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Billinghay, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Virgin Media Issues Reports Near Billinghay, England
Latest outage, problems and issue reports in Billinghay and nearby locations:
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Hayley Toyne (@Baybury) reported from Branston, England@virginmedia No thanks, I’m done. Literally spent hours on the phone to your customer services and I’ve had enough.
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Matt Benson (@MattBenson1) reported from Lincoln District, England@virginmedia Hi - nope. Thats the issue, no response on the text service and the call centre just gets into a loop and I can’t book anyone. Help!
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Richard Adams (@Pogit) reported from Lincoln District, EnglandAny update to the Digital Landline faults in #Lincoln @virginmedia. I’m told the cancellation my services for the 1st April has been cancelled why is this? Why are 150 trying to upsell me @VMO2News products when your core products don’t work! +3wks without a landline @Ofcom help
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Amy (@amyxpxx) reported from Lincoln District, England@virginmedia hi, I would like to cancel my contract it will be ending September.
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Clive McCarthy🇪🇺 (@interaction0410) reported from Lincoln District, EnglandAny news on broadband outage in #Lincoln @virginmedia please someone contact me with any news whatsoever
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Hannah Stevenson (@HannGrenade__) reported from Lincoln District, England@virginmedia get on the call, he went silent again and then suddenly started discussing the issue again. Terrible staff!!!! Your audits clearly aren't working.
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Daniel height (@dheight1990) reported from Cherry Willingham, England@virginmedia any chance you can come fix my broadband sooner than monday? Upgraded to your new hub 5.0 only for it to fail 5 days later ? I pay good money for this service for which im not receiving ? Not really acceptable
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia Thanks for the reply. I've only got one account with you and have used the same email - I have been receiving emails about my bills & offers etc but can't sign in online.
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Jonathan Garner (@jongarner_spurs) reported from Waddington, England@virginmedia why have I still not got my problem resolved! 😡 Engineers have been, waited for appropriate fix, still no engineer or phone call. I’ve been talking with a helpline for 30 minutes today, and now I’ve got to wait an hour! for another phone call. 😡 I’ve taken the day
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Hannah Allen (@Hannie02Allen) reported from Lincoln District, EnglandWow 😮 so trying to sort out my @virginmedia account due to pad day date has changed and I get the phone put down on me I was angry before the call started as @virginmedia wont listen to us now I’m pissed. #sortyourselvesoutvirginmedia #poorcustomerservice #hangupkings
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Ñøřţß🏳️🌈🇪🇺🧜♂️🧜♀️🔶️ (@NorThor78) reported from Lincoln District, EnglandJust spent £4.99 on virgin movies to watch All Is True (Shakespeare film) and it was the biggest waste of money ever. Also, the whole film played without a hitch on @virginmedia, yet a half hour show I tried to watch on @NetflixUK stopped 4 times cos a signal 'wasn't found...'🤔
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AlicrySky (@SkyAlicry) reported from Lincoln District, England@virginmedia I didn’t know I could use the forums to terminate my contract.
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JAY/NFFC (@souljacker1974) reported from Lincoln District, England@virginmedia I’m sick of paying for WiFi that dose not work #crap
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nick c (@CoddNicholas) reported from Lincoln District, England@virginmedia help no phone service in Lincoln can’t phone you off mobile or home phone tried on line site no help at all
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia That’s not true that why they now allow calls to other urgent services for priority vulnerable customers such as gas, water electric police and medical urgent but not emergency numbers the trouble is this doesn’t allow calls to hone help and life lines though they should!
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Micky Richards (@mickyrichards27) reported from Lincoln District, England@virginmedia I need to talk to a human... my WiFi is s**t Tried customer services all I get is automated push 1 if yes etc etc
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Lexy F-J 🦊 (@lexyfj_) reported from Lincoln District, England@virginmedia hello, I'm having an issue signing into my online account, I've tried resetting my password and have entered the correct information multiple times, it says that the site doesn't recognise my account/password. Can you please advise?
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia So what your saying is your doing the minimum required by the regulator, and failing your vulnerable customers. As previously stated VM will be mentioned in courts when people are pressing their emergency assist numbers and get a VM message saying their call can’t be connected!
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🔱ayne (@castiger14) reported from Lincoln District, EnglandSo @virginmedia are doing a discounted deal plus £100 credit for ex service people who have the DDS card , very good of them if they didn’t tell me that it can only be done online!! So if you’ve served your country and decide to call them on the phone , tough! @discounts_mod
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Richard Adams (@Pogit) reported from Lincoln District, England@virginmedia The only response is they have given up and will let me out of my contract early. Not a great response for a customer of well over 20 years
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jade (@jadelr_) reported@virginmedia hi I was supposed to receive a replace box today but I haven’t yet and no tracking. Could you help please
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Lubdub (@LubZafar) reported@virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message
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karen (@karenwigg1) reported@virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.
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Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported@virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks
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✫ Sharon Bellamy 🦖 (@socialshazza) reportedI chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)
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hennii (@NathanH17475101) reported@virginmedia My WiFi has been down for over 2 hours. The box is flashing red. Apparently no outage in my area. I have tried all recommend things
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mike davies (@DavMichael) reported@virginmedia I’ve been sent a new router and it won’t let me connect any devices to it it’s a hub 5. I followed the instructions on the box to the letter. I’ve tried ringing the support number on the box which is completely automated and useless. Any advise ?
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Monique Bissell (@Neek49) reported@virginmedia I understand, however your estimates keep extending without any end in sight. We don’t get this service for free. We pay for it. At what point do you let us know that it is broken beyond repair and we should move on. I can handle us breaking up for good, promise
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lacy (@lacy123319) reported@virginmedia switch to us and we'll pay up to £250 switch fee. Oh ok.. 37 days to wait for initial installation. Oh no, wait! Let's cancel 48 hours before and Let's increase that another 55 days... what a joke of a company. No thanks felicia
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FuzzieRatBag (@FuzziePieRat) reported@virginmedia I understand that, it's the fact that I said I was willing to downgrade to get a cheaper offer, instead they offer higher prices & higher speeds. Funny part is, my renew is cheaper than the offers. I've got till July so I'll either cancel & be a new customer, or accept the renew.