Virgin Media Outage Report in Beaulieu, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Beaulieu, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Beaulieu and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Beaulieu, Hampshire, England
The most recent Virgin Media outage reports came from the following cities: Southampton, Fareham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Wi-fi | |
| Fareham |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Beaulieu, England
Latest outage, problems and issue reports in Beaulieu and nearby locations:
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Alan Tracey
(@DukeOfBelmsford) reported
from
Totton and Eling, England
@virginmedia yet again, your company are overcharging, after cancelling our broadband (something we didn’t ask for), then reinstating at a higher rate. On the phone to Reece/Rees, he says WE have broken contract.
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David Wright
(@Mr_PaintPots) reported
from
Southampton, England
@virginmedia I know this is not going to achieve the desired outcome but you have now cancelled and restarted our order for the second time. We have even less confidence in our broadband installation actually happening. Your service management is awful.
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
@virginmedia Been on hold for over 5 hours...service team unhelpful ....pass from person to person....
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia £44.50 for internet that has been down multiple times within a week.
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Sonya McLean
(@Sonnmclean) reported
from
Eastleigh, England
@virginmedia Shame you so t have the facilities for much! You have it within your gift to get someone in VM to support this issue though!
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia internet has been down for over an hour. I've rebooted it several times, factory reseted the router twice and nothing is happening. Shameful that you charge the price you do when it isnt even working
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Sonya McLean
(@Sonnmclean) reported
from
Fareham, England
@billy77483355 @virginmedia So was told the same on the phone with Customer Services. Let’s see if this time the person actually delivers what she said she would!
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Victor Meldrew 🏴 🇬🇧
(@keithtsmith) reported
from
Southampton, England
@virginmedia That's the bog standard reply that customers always get. But that doesn't restore the service
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia once again, internet is down, done everything I can and Virgin are as helpful as ever👏🏻 still paid last months bill despite the internet being down for over 24 hours, and will have to pay this one at an even higher price, despite the internet being down again
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@virginmedia Everything else working fine I think 🤔 it’s something to do with @YouTube app also dose the same thing on my @SonyUK smart tv vie Sony entertainment network and I found out this morning the app does some thing on @NOWTV box asking for add account on all 3 Devices
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HeresSaintGemma
(@HeresGemma) reported
from
Southampton, England
@virginmedia I need a new TiVo remote and am fed up trying to get thru on the phone! Pls help!
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Jez McKean 🇪🇺
(@jezmck) reported
from
Eastleigh, England
@virginmedia I left your broadband service a while ago, and was told you'd want the router back. You've got a week before it goes in the bin.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia There is a fault in my area, again. Paying a stupid amount of money to a company who cant even provide a decent service half the time
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Taylor Morris
(@TayCydney) reported
from
Southampton, England
I phoned @virginmedia this morning to cancel our service and the man asked if I was ‘young.’ I can confirm that patronising ‘young’ women and presuming they are incapable of making an informed decision is not an effective sales technique.
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Catherine
(@catherinealysh) reported
from
Southampton, England
@virginmedia Estimate is 3pm, but its come back now, but being very slow so I'm using 4g instead. It's more than an inconvenience, every week the internet goes down for long periods of time and it's frustrating
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
@virginmedia Its affecting everything. I only use wireless cause I have no cable for wired connection. Dont expect your money on the 2nd👍🏼 our hub is just constantly flashing green and has been down over an hour and I've tried multiple things. Dont know why I used to big virgin up tbh
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Catherine🐧
(@catherinealysh) reported
from
Southampton, England
Like swear all I do is tweet @virginmedia to tell them my internet is down bc it is a l w a y s down.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@SonyUK Hi Sony thank you and @virginmedia for reply’s on. Both devices it seems to one working now I think it just overnight problems and once again thank to both tech teams @SonyUK and @virginmedia for help in this matter
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Ian Hamilton
(@hammi72) reported
from
Fareham, England
Worst customer services ever... #virginmedia
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Catherine
(@catherinealysh) reported
from
Southampton, England
And once again, @virginmedia is down :))))
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DBP196
(@dbp196) reported
@virginmedia Our tv has an intermittent black screen problem from the start. When I call the system tells me to reboot the system. I’ve done that 10 times. As I could not speak to someone I called Sales who put me through to technical who I waited for 75 mins with no answer. Any help Virgin?
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Rhys Caswell
(@CaswellAlun) reported
@virginmedia Absolutely give up with you Virgin, 8 just hope other new builds don't put you in as the main provider. Customer service shocking, resolution shocking, can't even give a call back, what do you do?
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Tom Grater
(@tomsmovies) reported
@virginmedia Hi, any idea what's happening in SE19 area? Internet down all day and now not estimated to be fixed for another 12 hours. Would appreciate more info as me (and many others I imagine) are working from home.
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Al-Kahlan
(@_yasminnox) reported
@Delfty_ @virginmedia Omg virgin media is the worst!!!!!
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PrinceIsLonely
(@PrinceIsLonely) reported
@FakeChloe_x @virginmedia Ik acc the worst i have the same
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ben
(@Bennzky) reported
@virginmedia internet has gone down again I think every day for the last 3 weeks but yet no help
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Covyid_UltimateFandemic
(@covyid) reported
@virginmedia Your bills are so hard to understand, I made a payment last month because of issue with Direct Debit, why is it showing that I still owe this? I have an email receipt of payment
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Spurs Mad
(@THSpursMad) reported
@virginmedia so engineer has been, reset everything. For one day fine and again it’s been dropping off and getting worse by the day. Engineer told me that the signal was sporadic which is causing me to lose internet connection why can’t you sustain my paid for service? @WhichUK
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Trevor Baddeley Mills
(@fatpants2012) reported
@virginmedia Yet no one has asked for my postcode or details? Hmmmm. This has been like this for weeks. Stop putting off trying to get me into your DM and help me look in to whats going on
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Neil Gardner
(@Bestheadkase) reported
@virginmedia Why do you use a coaxial cable from the box to the router, that's a really poor way of doing it?