Virgin Media Outage Report in Barnstaple, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Barnstaple, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnstaple and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnstaple, England
Latest outage, problems and issue reports in Barnstaple and nearby locations:
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lee Radcliffe
(@leeradcliffe73) reported
from
Pilton, England
@virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄
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Duncan Lewis
(@lewisduncan5) reported
from
Warkleigh, England
@virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?
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Alexander Azarov
(@aazarov) reported
from
Warkleigh, England
@virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.
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Bombay Aloo
(@DinnerReginald) reported
from
Warkleigh, England
@FleeceBristol @virginmedia Virgin media is terrible. I live in bs15 and my 4G is better than my WiFi #virginmedia
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia
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Mike Collingham
(@mikecollingham) reported
from
Ilfracombe, England
@reece_dinsdale @virginmedia Do yourself a favour and cancel.
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Chris Ovett
(@chrisovett) reported
from
Warkleigh, England
Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?
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Photogaphotography
(@Photogaphotogr1) reported
from
Warkleigh, England
@virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract
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Gary Newman 💙
(@GaryNewman) reported
from
Warkleigh, England
@virginmedia Just gone down again!!!!
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Ross Hopkins
(@rosshopkins) reported
from
Warkleigh, England
Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv
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Gail Bloomer
(@GailBloomer1) reported
from
Barnstaple, England
virgin media down ex31 1? can’t login to the bingo
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare
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lisa kuras
(@lisakbristol) reported
from
Warkleigh, England
@virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs
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Allun Roberts 🇺🇦
(@allunbobroberts) reported
from
Warkleigh, England
@virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Leigh Booker 🐈⬛ 3.5% #FBPE #FBPPR #GTTO
(@leighbooker) reported
from
Welling, England
@virginmedia Please explain why your Virgin checker site was down too. Disgraceful
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Sangdraken
(@JamesRHZero) reported
@virginmedia Considering how bad the service has been for the past few weeks since the recent """Upgrade""" I'm really not supprised. Some good old weapons-grade bullshit.
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SWight
(@SQW103) reported
@Suepro38 @guardian @virginmedia Yes, tell people ringing in that there is a national outage instead of telling us to check cables etc, wasting time.
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Eugene Reisch
(@EugeneReisch) reported
@virginmedia Appalling customer comms as always.
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Matty Smith♿
(@Mattman1272) reported
@virginmedia We know you’re aware of the issue, we want to know what that issue is. Have you been hit with a cyber attack? Internal sabotage? You have a responsibility to be a lot more forthcoming. Vague tweets like this will encourage me to cancel my contract
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Lateralleap
(@LateralLeap) reported
@virginmedia Your status site is also down. Did you make the classic mistake of hosting it on the same infrastructure that it is monitoring? Or did you not build it to scale with the number of upset customers who are trying to find out why their services are down? Either way, it's pathetic!
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therealGazwad
(@therealGazwad) reported
@virginmedia Twice in 10 days this goes down o the day I actually need to rely on the stupid thing. Even the 4G failover has failed to work every time. Domeone needs to fiscuss this with me but guess what gappens every time I call...
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Ashley
(@brumtown_tx) reported
@dhrutishah @virginmedia The emergency phone you have been given would be for emergency services by the way
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Phill ⭐⭐⭐⭐⭐⭐
(@saprobie) reported
Just as I'm about to leave for the office, #virginmedia fix my Internet. Excellent timing 🙄 It was probably DNS.
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Jo #NHSpay15
(@Joupnorth) reported
@virginmedia Rang at 7.15am to be told after your robot run tests there wasn't a problem! I'd suggest you give a good will payment to all customers! #outofcontract #VirginMediaoutage