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Virgin Media

Virgin Media Outage Report in Barnstaple, Devon, England

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Barnstaple, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnstaple, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 4: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Barnstaple, England

Latest outage, problems and issue reports in Barnstaple and nearby locations:

  • lisakbristol
    lisa kuras (@lisakbristol) reported from Warkleigh, England

    @virginmedia the most dreadful service provider known to mankind no customer service and they do not treat customers fairly avoid at all costs

  • mattbutlerhart
    Matthew Butler-Hart (@mattbutlerhart) reported from Warkleigh, England

    @virginmedia Why isn’t our internet working properly after your peeps came to ‘fix’ things in the area?! Help!!!

  • lewisduncan5
    Duncan Lewis (@lewisduncan5) reported from Warkleigh, England

    @virginmedia @BBCNews is @virginmedia down, can not log anything websites no Twitter post updates can’t even log a fault?

  • rosshopkins
    Ross Hopkins (@rosshopkins) reported from Warkleigh, England

    Does anyone else think that @skytv customer services has gone massively downhill over the past 18 months #sky #poorcustomerservice @virginmedia #skytv

  • mikecollingham
    Mike Collingham (@mikecollingham) reported from Ilfracombe, England

    @reece_dinsdale @virginmedia Do yourself a favour and cancel.

  • GailBloomer1
    Gail Bloomer (@GailBloomer1) reported from Barnstaple, England

    virgin media down ex31 1? can’t login to the bingo

  • GaryNewman
    Gary Newman 💙 (@GaryNewman) reported from Warkleigh, England

    @virginmedia Just gone down again!!!!

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Warkleigh, England

    @virginmedia And the other £3bn did what? 10% data increase is not an excuse to increase my bill by 30% and not increase my service. #wasteofmoney and #wasteoftime

  • DinnerReginald
    Bombay Aloo (@DinnerReginald) reported from Warkleigh, England

    @FleeceBristol @virginmedia Virgin media is terrible. I live in bs15 and my 4G is better than my WiFi #virginmedia

  • Photogaphotogr1
    Photogaphotography (@Photogaphotogr1) reported from Warkleigh, England

    @virginmedia There you answered my question 100% your service is no where near 02 high standards as they never charge upfront on any mobile contract

  • chrisovett
    Chris Ovett (@chrisovett) reported from Warkleigh, England

    Hi @virginmedia my internet is still down, I've tried to call you three time now but it hangs up after 30 mins. Can you assist me here?

  • leeradcliffe73
    lee Radcliffe (@leeradcliffe73) reported from Pilton, England

    @virginmedia having real bad issues with my broadband and why does it say weak security on my phone. Help a man out 🙄

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Warkleigh, England

    Quick question, if @virginmedia made £5.9B last year why is my bill increasing by 30% per month? No additional services, no increased bandwidth and 1 UHD channel #CustomerSatisfaction is poor! Think that @SkyUK might be cheaper! #compare

  • allunbobroberts
    Allun Roberts 🇺🇦 (@allunbobroberts) reported from Warkleigh, England

    @virginmedia The worst part is you say 30% rise in bills will make you more resilient and less prone to defective services, this isn’t true… @virginmedia

  • aazarov
    Alexander Azarov (@aazarov) reported from Warkleigh, England

    @virginmedia do you know if your mobile network is usable beyond TfL Zone 4? I have been having slow connectivity in the past couple of weeks in Ickenham, but visiting Bath this weekend showed that it could be much worse.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • simoneskillz
    Simone Skillz (@simoneskillz) reported

    @virginmedia If you can’t see there’s a problem in our street by the no of engineers that you’ve had to send in the last week, you need better systems. We’ve been customers for 20 years. I am absolutely furious at how your call centre has just spoken to my husband.

  • payney992
    Steven Payne (@payney992) reported

    @NewsForAllUK @DailyMirror Only reason I have a phone line (which never works @virginmedia) is cause it make my package cheaper

  • iamthebella18
    Bella (@iamthebella18) reported

    @virginmedia Plus your prices are ridiculous just called costumer service and they were so unhelpful

  • onearmedjohn
    Onearmedjohn (@onearmedjohn) reported from Gillingham, England

    @virginmedia This is so tiresome I have complained so many times about slow broadband speed, unreliable WiFi, terrible TV services & only after threatening to leave did you send an engineer in July. This made it a little better, but recently it’s been unreliable of an evening.

  • RichardM8422
    Richard M8422 (@RichardM8422) reported

    @MysteryNorville @virginmedia But did he fix the problem?

  • SURFERDUDEBURT
    CHRIS BURTON (@SURFERDUDEBURT) reported

    @bt_uk So my phone line provider needs to call me on my mobile ……run by @virginmedia …..to update me on the poor service provided by @bt …….oh the irony .

  • russelllehman2
    russell lehman (@russelllehman2) reported

    @virginmedia Sorry but just received my new bill and it's still incorrect after being promised it would be fixed. What part of Virgin Volt customer don't need to pay for the intelligent Wifi pod do the billing team not understand. Also charged for moving house which I was told wouldn't happen

  • MrsSturge
    Abigail Sturgeon (@MrsSturge) reported

    @virginmedia Yes, and today virgin had totally disappeared. However today is an exception. My main concern is the fact that reception, although connected, is so poor for the majority of the time.

  • russelllehman2
    russell lehman (@russelllehman2) reported

    @virginmedia Thank you, getting very frustrated now with these errors after promises to fix it

  • Strouington
    Strou (@Strouington) reported

    @virginmedia Hi guys. New TV360 box arrived earlier today and activated on 0800 number. Broadband fine but TV STB displaying CS1011 error, CS helpline were very unhelpful. Is this an ongoing error as currently cannot use the service I've paid for 😔. NG18, Mansfield. Many thanks.