Virgin Media Outage Report in Barnack, Peterborough, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barnack, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barnack and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barnack, Peterborough, England
The most recent Virgin Media outage reports came from the following cities: Peterborough and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Peterborough |
Total Blackout | |
| Peterborough |
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| Peterborough |
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| Peterborough |
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| Peterborough |
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| Peterborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barnack, England
Latest outage, problems and issue reports in Barnack and nearby locations:
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Michael Catling
(@Michael_Catling) reported
from
Peterborough, England
@virginmedia Who can I speak to regarding the Virgin TV app as I am unable to login to my account and your customer service won’t let me speak to an agent?!
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JB Photography
(@jbracemedia) reported
from
Peterborough, England
The desperation is so unreal that they even cut the phone off! So glad we left those money hungry bastards, we've given them so many chances to fix our issues, but it's always been 'our fault' and never helped. So long Virgin Media.
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JB Photography
(@jbracemedia) reported
from
Peterborough, England
The absolute audacity your teams have @virginmedia. We rant up to cancel our package yesterday stating that your broadband is slow and your TV package is just repeated shows. They rang up earlier today offering new packages, dispite us already switching.
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia Hard to cancel when SMS, text and phone never answered
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
This is a repeat of the trouble I had cancelling my services with @virginmedia, so it isn't an isolated incident. pp @Ofcom
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🇪🇺 David Harman 🐘 : mustn't grumble!
(@david_harman_uk) reported
from
Peterborough, England
Seems @virginmedia are putting every obstacle in the way for people wanting to cancel the service, particularly if you're a #Pensioner, I had to ask numerous times before I got through to them
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
@virginmedia I resolves the "issue", by cancelling you services.
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, I was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty. I feel liberated.
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🇪🇺 David Harman 🐘 : Boris Behind Bars
(@david_harman_uk) reported
from
Peterborough, England
After 10(ish) years, is was absolutely incandescent with @virginmedia yesterday on how I was treated, I had to ask 17 times to cancel my service before the message got through, as they offered me varying amounts of money in an attempt to purchase my loyalty, I feel liberated.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Yes another complaint raised and they closed the same day saying resolved. To be frank your cheap outsourced call centres are typically fraud!
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@virginmedia That's right but I have not been a direct customer SINCE 2017 and was told as long as I use the account every 90 days I am fine. No notice is what I am disgusted by
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Michael Butler
(@Michael73942063) reported
from
Glinton, England
@davidmellie1970 @bradxLUFC @virginmedia Thanks but this only works if you have a virgin media package /account … i don’t as my email address was never conditional of this when i got the email address 23 years ago
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Permission is not the problem it’s your third party availability as the work is scheduled for several different days and no one turned up! Frankly say “we cannot always provide as promised” advertise that statement. I don’t set dates you do and fail to act!
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia 2/2 if you can’t provide service just say No don’t keep moving goal posts and do nothing till you get close to the next deadline
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Citing delay in external work by your own third party contractors! Frankly waiting over 45days next installation scheduled for the 17th October but I am confident you guys will cancel again1/2
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Ranjith Mahamani
(@consultphysio) reported
from
Peterborough, England
@virginmedia Rubbish customer care! Three last minute cancellations over 2 months! Still waiting for broadband installation! Far too many third party contractors who are useless 🙄🙄🙄! Everyone pls stay off Virgin
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey Thomas
(@Thomas75A) reported
Why do @virginmedia make it impossible to contact them any way other than by their website or app when you have an Internet problem. Not everywhere has good mobile signal.
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@EdmontonRoller @virginmedia @litfibre I was surprised after I signed up they told me that it wasn’t Virgin as I knew it anymore. It wasn’t cables, but I was told no change to their service. Then when it was installed the engineer informed me I couldn’t record anything either. I still thought it’ll be ok, but nope
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@Virginmedia finally sent me a text at 13.04 today (13 hours later) to say there’s an outage, yet when I go to my account it says no issues in my area and I need an engineer. This happens every, single time I lose service. I was with @SkyUK for 2.5 years. Never had a problem!
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John Kirby
(@csljohnkirby) reported
@virginmedia The system is sending me around in endless loops, every time I ask to speak to a customer agent, he say it need to check.
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John Kirby
(@csljohnkirby) reported
@virginmedia Again, thank you, but I have now wasted enough time on it, and have made a formal complaint now. Have a nice weekend.
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Taylor
(@cpfc_taylor) reported
@virginmedia Worst internet provider in the uk
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John Kirby
(@csljohnkirby) reported
@virginmedia Thank you for your kind offer, but it is not for public consumption here, nor should it take a post on social media to get even basic customer service from an organisation
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John Kirby
(@csljohnkirby) reported
@virginmedia Stuck in an endless loops on the phone, just a useless customer service experience
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John Kirby
(@csljohnkirby) reported
Seriously @virginmedia must be the worst communications company on the UK, trying to get through to speak to a human being, so far wasted over 1 hour 29 minutes through endless loops, options exhausted. They really do not care about customer services, so long as they can continue to rip off the consumer, constantly overcharging, never altering the package price or applying the discounts/compensation offered. @ofcom needs to look into this company. The level of Customer Service is appallingly low.
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Dr Paul Nieuwenhuis
(@nieuwenhui2) reported
For over a week now @virginmedia has been unable to supply us with TV via its TV360 box. There is some stuff about outages on the internet, but attempts to contact them fail, of course. No doubt they still charge us for a service they do not provide 🙄.