Virgin Media Outage Report in Ballynahinch, Northern Ireland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ballynahinch, Northern Ireland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ballynahinch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Ballynahinch, Northern Ireland
The most recent Virgin Media outage reports came from the following cities: Lisburn and Dromore.
| City | Problem Type | Report Time |
|---|---|---|
 Lisburn |
Internet | |
| Dromore |
Internet | |
| Lisburn |
Internet | |
| Lisburn |
Total Blackout | |
| Ballynahinch |
Internet | |
| Lisburn |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ballynahinch, Northern Ireland
Latest outage, problems and issue reports in Ballynahinch and nearby locations:
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Conor Donnelly
(@DonnellyWAFC) reported
from
Lisburn, Northern Ireland
@virginmedia Hello, I have an ongoing issue with my Broadband Can you assist me please.
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Victoria Gillespie
(@Torig1983) reported
from
Dunmurry, Northern Ireland
So frustrated with @virginmedia sat for ages on live chat reducing my package.. was going through final stages and suspiciously my broad band went down Coincidence??
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Andrew Thompson
(@thompo2010) reported
from
Lisburn, Northern Ireland
@philipaston44 @Channel4 @tvmoneybags I have Virgin Media and watched it this morning on their catch up service. Won’t do any spoilers!
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Down again @virginmedia in BT17. Came back on but I am paying for a service that cuts off several times a day. Not on.
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Thank you, but any chance you might actually try to resolve the issue rather than just redirect me to policies?
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia Two calls to 150 left me with little confidence that issue would be resolved. Neither seemed to know what was going on... VM have my number so I would appreciate if someone with some technical knowledge could call me. You’re currently not providing the service I’m paying for
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Sandra Deane
(@SMDeane) reported
from
Castlereagh, Northern Ireland
@virginmedia Come on Virgin Media!! Internet down for me but not my neighbour?? Working from home is an absolute nightmare, I also have teenagers to contend with and no internet!!! #BT8
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kimbo
(@isabelsbaby) reported
from
Castlereagh, Northern Ireland
@virginmedia I rang the number spoke to a lady who put me through to another dept where I spoke to lady called Jam. She sd her supervisor wud call me after lunch guess what? He didn't. I need ure company to contact ME or im leaving. Horrendous customer service. Kim
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia I’ve been with @virginmedia for nearly 15 years but will be changing at the end of the contract time in March. Terrible service. Basically taking money for nothing
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Sam “Ace” Rothstein 🇪🇺
(@Conor1971) reported
from
Dunmurry, Northern Ireland
@martinmcnally53 @virginmedia It’s supposed to be some super fast internet but it’s broken more than it works and can’t change because of the contract
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Jazzyspurs
(@jazzyrath3) reported
from
Castlereagh, Northern Ireland
@virginmedia your broadband service has been s**t the last 4 days in the BT8 area. Any chance of a fix as I am trying to work from home and having to use hotspot on my phone to ensure I can stay online. A trip to BT when my contract is up.
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
Once again, @virginmedia dropping speeds and service going down in Dunmurry. No one can help and they don't respond to complaints but they are hiking price next month 🤔 #virginmediadown
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia So if I left virgin mobile I could get the deal but it I stayed a virgin i whould have to pay more why can’t you price match yourself it’s stupid when I can go to a price comparison website and get cheaper for the same company
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Den
(@DenMagic) reported
from
Dunmurry, Northern Ireland
I wonder how many times today my 'superfast' @virginmedia will slow down and cut off? Lodged complaint and passed it onto BBC Watchdog. #virginmedia
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Jonathan McCormack
(@StripeyMiata) reported
from
Lisburn, Northern Ireland
@asa_thorp Virgin Media are worse to cancel, believe me.
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Richard Collins
(@DrRichCollins) reported
from
Castlereagh, Northern Ireland
@virginmedia hi, how do I escalate a complaint through customer service please? New service connection as of Monday... tv service still not working despite 2 calls (and v long waits) to customer service number. Not happy and considering cancellation.
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Mr Ross
(@MrRossICT) reported
from
Castlereagh, Northern Ireland
@virginmedia tried contacting your customer services number to be told straight away that you are too busy, who can I contact to fix an issue we are having?
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia This was not resolved quickly it was all day I was unable to get a service on my phone or any data all day I would like compensation
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia But you haven’t offered me a better deal I’ve contacted you and nothing but if I leave you and join back I can get the deal it’s a bit stupid I might just go to someone else if you can’t price match your own deal
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DAVIDBUZZ2904
(@DAVIDBUZZ2904) reported
from
Lisburn, Northern Ireland
@virginmedia My Mobile Is No Longer Able To Use Any Data And Won’t Let Me Log Into My Account Plz Help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hibryde 👁️⭐📀
(@EntySinclaire) reported
I already cancelled My virgin media internet like a week ago why ******** is @virginmedia still charging Me I do not owe you that money, give it back
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furloughed frog
(@FurloughedF) reported
@virginmedia Engineers have been out, still had issues. Also you still haven’t emailed to confirm we are leaving
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Charlie dean
(@Charlie07Dean) reported
@virginmedia Still not resolved. day 13 and counting. There is no ongoing ticket as said above. When doing a service outage check it says the area is fine, but when testing it it says there is an outage.
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Alex
(@alexp3311) reported
@EarIswood @virginmedia Been having the same issues in london
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skye 🏳️🌈🏳️⚧️🐐 (💪🇺🇦)
(@entertheecho) reported
.@virginmedia tried your WhatsApp supports, you agents took literally 20 hours to reply and ended the chat after I didn't reply for 5 mins. Now I have to start the entire wait again. This is insane, do you really think it's acceptable to treat customers this way?
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codlinks78
(@codlinks78) reported
@virginmedia @codfish667 your service checker said there was nothing wrong. Like i say - I want you to find out what happened and let everyone that was effected know with a guarantee something is being done so it doesnt happen again. Like i said 3rd time this year.
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James Fullbrook
(@FullbrookJames) reported
@virginmedia what number do I phone to cancel all our virgin. Phone, tv, Internet which is dog ****. Has literally cost money because it keeps dropping out.
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Void Mother
(@Lollyfist) reported
Virgin media internet gone again? @virginmedia you broken AGAIN?
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Terry Geo: Author, playwright, performer 🇺🇦
(@terryjgeo) reported
@historyprofiles At least it goes somewhere - not as bad as Virgin Media
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Aristomedus
(@aristomedus) reported
@virginmedia Will do. Its a complaint regarding your password policy for virgin media email. This day and age an 10 character limit and no special characters is not adequate at all. A family member is having to repeatedly re-protect their account from malicious actors.