Virgin Media Outage Report in Attleborough, Norfolk, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Attleborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Attleborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Attleborough, Norfolk, England
The most recent Virgin Media outage reports came from the following cities: Norwich and Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
TV | |
| Norwich |
Internet | |
| Norwich |
Internet | |
| Norwich |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Attleborough, England
Latest outage, problems and issue reports in Attleborough and nearby locations:
-
尺ㄖ乃
(@robbuhler) reported
from
Norwich, England
@virginmedia evening, we have phoned once today re; activating WiFi hub, however it’s flashed all day. We reset but still flashing hours later, and now can’t get through on phone to activate new WiFi box. Any help at all? Been on hold for an hour now, no WiFi for 2 days.
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia Been having issues for 4 days if that helps. When press a recorded program it just goes to that blank screen
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia I am trying to cancel my contract with you, again and can't get through to anyone. Please respond.
-
💀👽
(@SaintNickII) reported
from
Norwich, England
@virginmedia u can suck my ass ur wifi is shit
-
James Pegg
(@PeggJames) reported
from
Norwich, England
Trying to sort an issue for my parents but the website is a joke just keeps sending me round in circles 😮 @virginmedia
-
Emma Pells
(@Pellsee) reported
from
Hellesdon, England
Virgin media not working ... yet again !!! 😱@virginmedia #nosurprisethere
-
Sam Gravener
(@Spr1718) reported
from
Norwich, England
@virginmedia Media service. We had cancelled and got a call Tuesday offering us a better deal, to be activated today. Rang earlier and spent nearly 50 minutes on the phone with a great woman who went through our new package which for some reason hadn’t been auctioned.
-
Areej Alruwaili
(@missrose0078) reported
from
Norwich, England
@virginmedia Hi I tried to call the customer services, but no body answer me. My broadband doesn’t work and there is no signal for internet. I don’t know what’s the problem Can you help me plz as soon as possible 🙏🏻I have online meeting after two hours
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
4 days in and the Internet still isn’t working, very poor @virginmedia 👎
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@virginmedia No, nothing was resolved. I still wish to cancel my contract
-
Vanessa Make-Up
(@spmubyvanessa) reported
from
Hellesdon, England
@Virgin @virginmedia Trying to sort out a new iPhone 11 Pro Max & pods with Virgin online but having problems, order no: 100000925539457 please help!
-
Ash Ashman
(@thomasashman64) reported
from
Norwich, England
@jongaunt @virginmedia They keep not taking my direct debit out then charge me for not paying .. their customer service is appalling no one speaks good English.. in rented accommodation so cant change provider
-
Troy Balmayer
(@TBTheReviewClub) reported
from
Norwich, England
@TumbleweedBob @virginmedia Sorry to jump on your thread, but I'm also having issues with @virginmedia who are awful at customer service and I'd just like to cancel my contract. Tried to do this morning but webchat decided to end and I've heard nothing back.
-
Ceyda Aldemir-Down
(@aldemirdown) reported
from
Norwich, England
@virginmedia I still have not talked to anyone to get help. I was sent a text last morning at 7 asking if I still need help which I saw last night 🤪
-
Sam Gravener
(@Spr1718) reported
from
Norwich, England
@BenJaneDavies @virginmedia Well this is the thing!! We had cancelled because we weren’t happy they couldn’t match the new customer offers for us. Retentions rang and beat the offer instead. Said would all be up today but have had issue after issue! They’re so incompetent
-
Ash Ashman
(@thomasashman64) reported
from
Norwich, England
@virginmedia Media issues but I'd rather not discuss on here
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Season’s greetings. An engineer has replaced the cable in the road with a temporary one and it works but it’s super slow, definitely not fibre quality! Any idea when this might be improved? J
-
𝕆𝕝𝕝𝕚𝕖 𝕁 𝕄𝕒𝕥𝕥𝕙𝕖𝕨𝕤 #KBF
(@OJayHealth) reported
from
Norwich, England
@virginmedia NR1 4BS if need to check, it’s not letting me report the problem
-
Joshua Roberts
(@DJJoshuaRoberts) reported
from
Norwich, England
@virginmedia Sure thing, let it be known that I think it’s pretty irresponsible of your management to be taking on lots of new accounts whilst the customer service is actually running at a reduced capacity! Credit to you guys in the social media team and those in the call centres 🙏
-
Abi
(@AbiMuddiman) reported
from
Norwich, England
@virginmedia my WiFi keeps dropping out, can’t sign into my account to get help for some reason, called and was on hold for 30 mins then got disconnected, no response on live chat either. Please advise what to do as we are working from home and need WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Adam Cohen
(@_adam_cohen_) reported
@virginmedia Thanks, that's a helpful link. Maybe part of the problem is that someone at VM seems to have unilaterally closed the complaint I raised yesterday and declared it solved.
-
m
(@rareangeIs) reported
Why ******** isn’t my WiFi working so fed up @virginmedia
-
Paul 'Tank' Cassidy
(@tanknet) reported
@virginmedia Tried a factory reset on router, still having major issues with line dropping. Lot of errors eg below Warning!Lost MDD Timeout Warning!RCS Partial Service criticalSYNC Timing Synchronization failure - Loss of Sync
-
Louise Gault
(@louloug84) reported
@virginmedia the last few days my internet keeps dropping, multiple times during the day and each evening 8 until after 10. Tried booking an engineer appointment but at confirming the appointment the webpage says the link is broken. Very frustrated customer
-
Christin Bauer
(@christin0805) reported
@virginmedia we have constant issues of interrupted service or as now total loss of service!! When trying to work from home it's really not helpful!! And #custumerservice is basically non existing! #notimpressed
-
Scott MacLellan
(@neuroticatoday) reported
@virginmedia is there any issues in area 28? The service checker says there isn't, but my Internet been down for longer than I'm happy with, with a flashing green light on my hub. Tried a restart to no avail :(
-
jen bowler
(@jen0550) reported
@virginmedia Nothing, it's usually on the hour as if the signal drops
-
Olivia Laydon
(@OliviaLaydon) reported
@virginmedia I am moving home and spoke to customer support. They my current contract would continue and when I moved I could take my equipment. However today I have received an email with a new contract and saying a kit will be delivered. Why has this happened?
-
ً harri
(@P0PESJJ) reported
**** virgin media for blocking myflixer and soap2day
-
Richard Ballard
(@richardjballard) reported
@virginmedia It keeps changing depending on who I am talking. No resolution date in sight! Your pre install team say they don’t have any power to move things along. Help!