Virgin Media Outage Report in Straffan, Kildare, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Straffan, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Straffan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Straffan, Kildare, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, Clondalkin, Celbridge, Naas and Leixlip.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Total Blackout | |
| Dublin |
Internet | |
| Dublin |
Phone | |
| Dublin |
Internet | |
| Dublin |
Phone | |
| Dublin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Straffan, Leinster
Latest outage, problems and issue reports in Straffan and nearby locations:
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Shirley McDonald
(@shirldub) reported
from
Firhouse, Leinster
@virginmedia my WiFi is totally gone in Tallaght. Is there an issue
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Matthew Fairbanks
(@Matthew77734192) reported
from
Firhouse, Leinster
For fucksake Virgin Media being down.
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Fiona Sweeney
(@FiSwy) reported
from
Firhouse, Leinster
@virginmedia please update on the status of the service. Still no WiFi here. No updates on any of your sites. Not good enough. @rtenews @VirginMedia_One @irishexaminer @IrishTimes @thejournal_ie
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
New modem arrived! Installing when I finish work! Hopefully it helps with some of these annoying timeouts I keep getting on my network daily #virginmedia
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CGRF
(@Craig_Grn) reported
from
Firhouse, Leinster
@virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?
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Peter
(@Rooney10i) reported
from
Firhouse, Leinster
Virgin Media down again 💀
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@BistoFN @virginmedia Worked away all day no problems thank god
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Donal Corcoran
(@DomnallC) reported
from
Kildare, Leinster
@virginmedia my broadband keeps dropping. Never happened with Eir
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Aisling Kenny
(@greeneyeskenny) reported
from
Firhouse, Leinster
@virginmedia Yes I hung up on that line and called again. Waited another hour and got through! Ongoing issue with landline not able to receive calls which is still with your tech support. Over 3 hours on the phone to VM yesterday - clearly need more customer service agents. 👎🏻
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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Aodhan Kissane
(@aodo79) reported
from
Firhouse, Leinster
@ciara_mongey @virginmedia Same issue here. I messaged @virginmediaie Also spoke to their support on WhatsApp. They said their is an issue in the are with a repair time of 2pm
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Aine stout
(@aine_dunne11850) reported
from
Firhouse, Leinster
@VirginMediaNews what a joke this customer service is. On hold for 54mins, spoke to a representative only to be put on hold and cut off. AVOID #VIRGINMEDIA at all costs people.
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Aindriú
(@AindriuB) reported
from
Firhouse, Leinster
There will be a whole team of network engineers at Virgin Media who won't be getting any sleep tonight. Poor bastards! 🙈
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Dermot Keenan
(@DermieK) reported
from
Firhouse, Leinster
Nothing amazing…Day 12 with half service from @virginmedia @VirginMediaIE @VirginMediaIEPR #bringOnDisaster #virginmedia
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently things have gotten so ridiculous that I’ve actually had to explain to PM’s that my last tweet was a joke and not serious about #virginmedia being down because of #5G rollout. Jesus wept, I give up. 🙄
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Steve McDonagh
(@vivifymedia) reported
from
Kildare, Leinster
Apparently Virgin media is only down temporarily while they switch over to the brand new 5G network. They’ve been working hard with various governments for the last few months to get it up and running. 🤔🙄#virginmediadown #5G
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Des O Boyle
(@Snitchie1958) reported
from
Kildare, Leinster
Virgin Media Ireland Sad to say the only way to contact you it would appear is via twitter. No broadband service in Celbridge
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Gerard Gallagher
(@GGall90) reported
from
Kildare, Leinster
@virginmedia Hi @virginmedia . Still haven’t managed to talk to anyone. I have been on hold 4 times 4 an hour each. At this stage I want to cancel my account
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Milne
(@JamieMMilne) reported
@virginmedia The Virgin TV Go app is streaming channels fine but any of the Sky Sports channels that take you to the Sky site to login doesn't let you login in due to the page timed out session expired error that appears.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia are such scum bags man 😞 I had to get passed from pilar to post all afternoon yesterday only for them to tell me that no managers were available to help me and that I’d get a callback within 3 days. They called for ONE RING today then hung up.
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Chris Nichols
(@canviseffects) reported
@virginmedia please activate my SIM card. I’d call you to sort it but I don’t have signal so I !
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
@virginmedia It says to email post or phone to raise a complaint. I’ve already complained on the phone.
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tim paver
(@timthespark) reported
@virginmedia and so it continues I get a hub 3 and the signal around my home is worse than my old hub. I request boosters to be told I have to pay for them. Surely this is joke I need boosters because the kit I already pay for sent by you is not up to standard
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bruce macfarlame
(@broosybonus2) reported
@eridukid @IanDunt Yip virgin fastest and probably most reliable too ..... its only their customer service @virginmedia let's itself down ...
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LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
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Eugene Dillon-Hooper
(@EugeneDH_Bass) reported
@virginmedia awful customer service received. Called 5times given differing info every time. We're now left without internet, without apology and no compensation for the incompetence. We are unable to cancel without being charged, and it's your issue. Really terrible experience.
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Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I cancelled the same day I signed up for the service as I changed my mind therefore have no service but am being told I will be charged!!