Virgin Media Outage Report in Torpoint, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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Jessica Reynolds
(@Jess_Reynolds31) reported
from
Plymstock, England
@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Claire Bolitho 💙
(@cabolitho) reported
from
Plymouth, England
@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : (.. Received a notification saying the package was on way 2 days ago. Today received an email saying the package went back to @virginmedia. Because the shop they suggested doesn't offer that service anymore.
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
You never truly know how awful a company is until you try to cancel your services with them and let me tell you @virginmedia are the ******* worst.
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Deej Sullivan
(@sullivandeej) reported
from
Plymouth, England
After over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
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Carol Scaplehorn
(@Plymcarol) reported
from
Plymstock, England
@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Not the Virgin media service status checker lying to my face during this storm ✋😤
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Cheryl Lockett
(@cheryljlockett) reported
from
Plymouth, England
@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia My problem is not my account, my problem is I don't have any service at moment, not TV, phone, or Internet, and I need wait until 29tg to have a engineer come in that is my problem.
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Colin Taylor
(@colintaylor571) reported
from
Plymouth, England
Virgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Eva_Fan
(@eva_fan_uk) reported
from
Plymouth, England
@mikesford @PHJ_MGF @virginmedia Seems like most of Plymouth, Exeter, Newton Abott and all of London are out. Apparently over all the country 57% of Virgin's network is currently down. #virginMediaDown
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rocket_the sprocker
(@Superpuffi14) reported
@virginmedia Is this how you reward your customers? I complain about broadband issues last night & now I got no connection at all? Your status page shows no issues yet when I ran a test it says issues, check back in 25 hrs! Are you for real????
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natalie maloney
(@MaloneyNatalie) reported
@virginmedia I’m the customer, why do I have to do all the running around ? Your the ones that haven’t fulfilled the contract !
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Zak Hussain
(@zakh1) reported
@bt_uk Day 21 without internet. No one can fix it after 5 (soon to be 6) engineer visits. 3 modems, a new Openreach box. Avoid BT Internet, no clue what’s going on. #poorservice - how do I sign up to @virginmedia ?
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rocket_the sprocker
(@Superpuffi14) reported
@virginmedia It sounds like? Are you kidding me? People are working from home and your service is the worst! You can’t even tell me if there’s a problem or not just a standard BS response!
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Ray Bentos
(@baldydrawnboy77) reported
@virginmedia Virgin confirmed its an intermittent signal issue but no communication as to what fix will be applied.
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collect-chi
(@kalecchi) reported
virgin media internet down once again i CANNOT WAIT to switch to communityfibre once my contract ends
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chris mckee
(@chrismckee10) reported
@virginmedia Hi, I used the switching service but it seems to have failed. I have not yet received a final bill.
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Finola Sloyan - Brand building PR for B2B
(@FinolaSloyanPR) reported
from
Portsmouth, England
@virginmedia @virginmedia DAY 3 WITHOUT SERVICE (Broadband, Phone and Television): I’ve received a text to say the technician who was to visit this morning has been cancelled😳 Received another text that service should be back at 4pm - it has taken Virgin 3 days to detect issues in my area??
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collect-chi
(@kalecchi) reported
@virginmedia internet is down in my area and your form to register for updates / loss of service is not working for me and hasn't the last few times this happened
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Steve Sullivan
(@Steve63190212) reported
@virginmedia you are the worse company in the world to phone you shower of ******* ****