Virgin Media Outage Report in Torpoint, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
TV | |
| Plymouth |
TV | |
| Plymouth |
Wi-fi | |
| Plymouth |
Wi-fi | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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dianne kellett
(@kellett_dianne) reported
from
Plymstock, England
@virginmedia please can you tell me how we sort out our appalling home wifi, several phone calls and following of email/ texts instructions, no improvement, impossible long wait on phone to try and speak to a person Help please!
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Richard Aston
(@Randombeats) reported
from
Lee Mill Bridge, England
@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : (.. Received a notification saying the package was on way 2 days ago. Today received an email saying the package went back to @virginmedia. Because the shop they suggested doesn't offer that service anymore.
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia Just says a loss of service or at best intermittent... Engineer 'on the way to fix'
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia Internet has gone down for me in Plymouth PL4, service status page won't load on my mobile data. What's the issue? I'm WFH and need the Internet :(
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@virginmedia I've got on your service status now and fix shows 3pm. This is no good for people who WFH and I might have a whole day's pay docked for it...
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Katie ⚔️
(@katestar) reported
from
Plymouth, England
@ktrbhx @virginmedia Yeah mine went down about 9.10am :( really annoying as I can't do any work without it.
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Clive Watson
(@Watson3Clive) reported
from
Ivybridge, England
@virginmedia Good morning, I’m having problems with my WiFi speeds being much faster at the front of my house, near the router, than at the rear. Can I be provided with a booster?
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Paul Bray
(@1964panic) reported
from
Plymouth, England
@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Jessica Reynolds
(@Jess_Reynolds31) reported
from
Plymstock, England
@virginmedia Can you please help, as usual no network availabilty cannont connect to device..dont tell me to use online bot
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia isn't the costumer fault you don't up date the list of shops do that service. You guys are very complicated. Really are. Keep it simple.
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Claire Bolitho 💙
(@cabolitho) reported
from
Plymouth, England
@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Mike Pitches
(@mikepitchestog) reported
from
Plymouth, England
@virginmedia please fix the issue ASAP for PL5 area, your broadband service is constantly kicking me off my work network. You've remotely rebooted my router 4/5 times this morning... #wfh Becoming a pain... 😠
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💉😷🇪🇺🇬🇧 Mark Smith 🇬🇧🇪🇺😷💉
(@DaisyHeifer) reported
from
Plymouth, England
@virginmedia down in Plymouth again...🙄
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Mark Kirk
(@markkirk_01) reported
from
Plymouth, England
Disappointed with the customer service at @virginmedia! Got a new phone through contract #Samsung #A52 and had nothing but trouble with it in just over a month! Screen flickers/don't save pictures. #Avoid
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Jordan 🪴
(@Jordan4Instance) reported
from
Plymouth, England
Not the Virgin media service status checker lying to my face during this storm ✋😤
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Ines Lopes
(@Iacobus35) reported
from
Plymouth, England
@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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Carol Scaplehorn
(@Plymcarol) reported
from
Plymstock, England
@virginmedia @ParalympicsGB Hiya can you help please. I am moving my tivo box and modem . I have bought a new coaxial cable. How do I remove the cable from the wall ? Do I unscrew it or pull it out? Don't want to do anything wrong. Same with cable in modem . Thank you.
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neil dawkins
(@oniztiptoes) reported
from
Manadon, England
@virginmedia is your virgin medial help message service stl operating ,? I've texted twice this week and had no reply.
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Burrington
(@BurringtonPhil) reported
from
Plympton, England
@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael Gardner
(@R_Gardner97) reported
@virginmedia Thank you my problem was resolved with a new modem
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treefrog
(@TreefrogZa) reported
@virginmedia I'm have serious trouble getting help with my new broadband order. Help please
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Jonesy
(@CloeyTJ) reported
@virginmedia is VirginGo down - says not available sorry can’t show atm” on all channels
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James Jarman
(@Jargon64) reported
@virginmedia Yes. Wednesday afternoon. Was working fine before the "scheduled work" in the area, so send an engineer back out there instead of here. Also for a problem you caused 5 days outage is unacceptable. You know people work remotely now? We're going to have to find & rent hotdesks now.
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Chrisy Wills
(@ChrisyWills) reported
@virginmedia Says there's an intermittent issue, but it's only done this since you carried out essential works
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26+6=1
(@seanmichae) reported
Hi @virginmedia what’s the problem with the phone lines in my area they are all down but when we inquire via service status and phone your help line they say there is nothing wrong
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Steven Green
(@StevenGreen007) reported
@virginmedia Then please ask your online customer service team to address my complaint I made earlier via your website as I have yet to receive a reply
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Swift
(@Swift38678183) reported
@virginmedia i have had problems for the past 2 weeks about the upload speed on my broadband and have called 3 times and been promised it would be fixed by a specific date however they seem to all be lies. would like some assistance
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Rbd502
(@rbd502) reported
@virginmedia As you see. The team of 1 (evidently) is ALWAUS BUSIER THAN EXPECTED. Did you not grasp the issue?
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Alex Venthem 🟨🟥
(@AlexVenthem) reported
@Joseph_H_2002 @virginmedia There are network issues. I have the same thing, its down all over salford