Virgin Media outages and service status in Torpoint, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Torpoint, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 10, 2:49 PM GMT+1.
- TV (71%)
- Internet (23%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Torpoint, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 14 hours ago |
|
Plymouth
|
Internet | 9 days ago |
|
Plymouth
|
Wi-fi | 9 days ago |
|
Plymouth
|
Internet | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Neil Chilcott (@npchilcott) reported from Torpoint, England@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I doubt you’ll ever resolve any of my problems after all it’s been 6 weeks of me chasing you so you can’t use covid 19 as an excuse for not providing broadband nor for robbing a single parent.
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The tech guy 💙 #NHS (@mkocziban) reported from Plymouth, England@virginmedia We've been waiting over an hour on WhatsApp for a reply....#poor
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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Shaun Jacobs (@smjacobs78) reported from Manadon, England@virginmedia your website chat is not brilliant, my mother is trying to downgrade her package as too expensive and the agent when she got through was not helpful at all.. please help her
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Burrington (@BurringtonPhil) reported from Plympton, England@virginmedia I have made several formal complaints about broadband problems but cannot get to speak to anyone. After multiple router resets by Virgin media remotely, which cures the problems in the short term, I am still having to re connect my Sky Q box and printer manually.
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 I’ve been on hold on their online chat since Friday 🤬, every 12 hours or so they come back to me and ask if I still need help, I say yes and then then they disappear for 12 hours. Intermittent fault on tv signal wifi constantly dropping out. Working at home is impossible.
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matelot79 (@navyveteran79) reported from Plymouth, England@virginmedia It’s 3/5 days it’s always 3/5 days, allegedly this is ticket number 3 and still no solution, every time I ring it’s the same staff answer
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Emma Barrow (@barrowemma) reported from Plympton, England@virginmedia hi my connection has been very poor and I’m working from home it’s becoming unbearable. It seems fine first thing in the morning and early evening onwards but right now and throughout the day it barely works.
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Sam Barker (@_SamBarker_) reported from Plymouth, England@GM_CentralE @virginmedia **** it, just go straight to Ofcom and the media
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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Sam Barker (@_SamBarker_) reported from Plymouth, EnglandAs a Virgin Media customer your service would have not changed in the slightest if that ludicrous policy came in 🙄
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Katie ⚔️ (@katestar) reported from Plymouth, England@virginmedia my service is down in PL4 Plymouth and I'm home working! When will it be resolved? My account says there is no issue but restarting router hasn't fixed anything?
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Cheryl Lockett (@cheryljlockett) reported from Plymouth, England@virginmedia the customer service is absolutely dreadful. I’ve been on the phone for an hour and tried the WhatsApp service. Is there anyway to get some help?
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Joe Scaife (@joescaife) reported from Plymouth, England@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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JHenderson (@j_henderson__) reported@virginmedia since 9.15pm yesterday we’ve been without tv & internet, now they’ve just text saying 2pm tomorrow to be fixed. Nearly 2 days to fix an issue is disgraceful customer service. Again we’ll be looking to switch to Sky or BT. Virgin Media are useless.
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catherineleech (@poppyandoscar) reported@virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.
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JOKEREFC (@jokerefc) reported@gblondon1 @skytv @virginmedia Just wait ………. Customer service is the all time worst. Leaving was the best decision
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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Anth (@anthslife) reported@virginmedia I’m getting slow speeds (1gig package) engineers have been working on the pole for a few weeks and I have a feeling it’s related.
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Jeanette (@missjnyc1) reported@virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2
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rebecca ann jarvis (@rebeccaann1989) reportedHey @virginmedia any reason why your new update and the tv360 is unworkable and more confusing the help pages don't even answer my questions nor to they say what every single button on the remote do this needs fixing as soon as possible as before the update it was fine and worked
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simon robinson (@lincs1simon) reported@DVDfever When my virginmedia cable gas gone down freeview is my plan b lol