Virgin Media Outage Report in Torpoint, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Total Blackout | |
| Plymouth |
Internet | |
| Plymouth |
TV | |
| Plymouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Liam
(@TheLumster) reported
from
Plympton, England
@virginmedia - in the phone re-arranging my package! Service agreed, operative transferred me and there I sat for 1 hour! Rang back - waited 15 mins for another operative so I rang off. #PissPoor
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Rose MacInnes
(@rosemacinnes1) reported
from
Plymouth, England
@virginmedia Still got the same problem, I shall try this evening it maybe quieter.
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DCA PR
(@DCA_PR) reported
from
Plymouth, England
Our phone lines, emails and Internet are all down - please contact the team on their mobiles until @vmbusiness can get us back online. Apologies for any delay in responding to messages. @vmbusinesshelp
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Seamus McCoy
(@seamus_mccoy) reported
from
Plymouth, England
@leebandoni Tell your guy to sort his fu*king network out! What's going on @virginmedia my work phone has been down for ages now... 😡
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Daniel Daw
(@DanielDaw) reported
from
Plympton, England
@virginmedia Actually the worst service I’ve genuinely ever experienced. You cancel my tv/broadband set up the day before I move in, then try to charge me for a free sim you gave me. 10+ hours on the phone later, on hold for over 30 minutes again...abysmal.
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Jayne
(@Jaynewall1) reported
from
Ivybridge, England
@virginmedia We are a new customer or maybe not at this rate. All we want is to be connected we have all the cables already as it’s a new build
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Plymouth, England
@virginmedia I’m not happy with your customer services. I’m moving home and I want to move my services. I’m being told VM isn’t available when the flat next door has VM! I’m being told I have to cancel and pay an early cancellation fee. 30 minutes on the phone!!!!🤬
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Martin Burgess-Moon 🏳️🌈
(@BurgessMoon) reported
from
Plymouth, England
@Classicbritcom @virginmedia Yes. I had awful trouble with them. Their customer service is shocking. So, I cancelled & moved to @SkyUK Their service is so much better. M x
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Lee Lough
(@lee_lough) reported
from
Plymouth, England
@virginmedia not great customer service, this call has been going on for over 25 minutes now and all I want to do is speak to someone 😡 take me off hold!!!
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tyruh
(@Tyruh_) reported
from
Plymouth, England
@Jzmbo @Lewgee_ @SkyUK Get @virginmedia , sky are shit
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Dave Witts
(@DaveWitts) reported
from
Plympton, England
@virginmedia No WiFi again. How can I get an engineer to visit me and set up my system correctly. It's been terrible since day one.
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#HarrysDad
(@WestlakeKevin) reported
from
Plymouth, England
@virginmedia I have had this issue for over 6 months, I have repeatedly restarted the box, I’ve had an engineer visit, but I’m still listening to Alvin, Simon and Theodore instead of @IamAustinHealey Sort this out please.
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Seamus McCoy
(@seamus_mccoy) reported
from
Plymouth, England
@leebandoni Tell your guy to so sort his fu*king network out! What's going on @virginmedia my work phone has been down for ages now... 😡
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Francesca Gartland
(@cheskaaa__) reported
from
Plymouth, England
@virginmedia we received a replacement Hub WiFi box on Tuesday, had to ring to activate it, told it would work, it didn’t. Had to ring last night to complain, told problem in the local area, our neighbours had internet still. Not fixed this morning.
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𝐒𝐎𝐌𝐄𝐓𝐈𝐌𝐄𝐒 𝐍𝐄𝐖 𝐌𝐎𝐑𝐎𝐍
(@cinemec) reported
from
Plymouth, England
@virginmedia having trouble with the virgin wifi in a travelodge. It’s not 24/7 phone support if you don’t answer calls.
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Kate
(@KateMurphy96) reported
from
Plymouth, England
@virginmedia worst customer service. Rang up to leave as price is ridiculous. 20 min wait to be put through and then hung up on. Rang again and suddenly they can’t hear me- say they’ll call back and don’t. Rang again and now closed. Exactly why I’m leaving
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#HarrysDad
(@WestlakeKevin) reported
from
Plymouth, England
@virginmedia On the phone for 97 minutes to your “customer service” team, on the strike of 9pm I get cut off. This is an open invitation for you to call me tomorrow, DM me for my mobile number, and sort my issues out. You are in breach of contract, it needs sorting and very
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Gary Ellis
(@Ellissio1) reported
from
Plymouth, England
Would help if @virginmedia actually had the channel that GOT is on! 🙄 #Gogglebox
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Joshua Bain 👨🔬
(@HRHJBain) reported
from
Plymouth, England
@virginmedia I’ve lost @Channel4 help!!!
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Joshua Bain 👨🔬
(@HRHJBain) reported
from
Plymouth, England
@virginmedia Yes the advisor on the phone made me do it twice and it’s still not working
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Beard
(@MrJBeardy31) reported
@virginmedia This has been going on for days wireless signal disappears no internet please get this fixed and provide me a refund
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Eb
(@Ebb1) reported
@simplysue06 @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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Reece Bryan
(@ReeceBryan94) reported
@virginmedia S73 8PF - every single morning for the past week we’ve struggled with poor speeds if any connection at all. Constantly required to use 4g
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Eb
(@Ebb1) reported
@LadislavMaljar @virginmedia Best way to cancel is send a letter to their complaints dept, Sunderland,send it recorded delivery, and then cancel direct debit in 30 days time. You have done your legal duty to cancel. They then have no leg to stand on. Meantime arrange to switch providers. Hope that helps.
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jb
(@jbchilon) reported
@virginmedia even better. After 45 minutes on hold, got to an agent who said her system was down and she'd call me back. At an unspecified time. Like I don't have work calls I'm now doing all by mobile because I don't have broadband. YOU SUCK
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Unify the Toon
(@ToonUnify) reported
@The_Looney_Toon @virginmedia I’ve had the exact same experience for the last three weeks. Over 7 hours of phone calls and been messed around by so many different people. Awful service
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Earl Franklin
(@earljfranklin) reported
@virginmedia how do I cancel my contract as I can’t get through by phone
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Rhymes With Daft
(@MaFt) reported
@SophieEB @virginmedia Avoid Virgin Media if you value your security. Spent months last year helping my dad recover from identity fraud caused by VM's shoddy security - particularly on the phone and complete lack of understanding of their issues.
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John Lopez
(@JohnLopez_91) reported
@virginmedia Well I’m a new customer, I’ve got told THREE times that a manger was going to call me... And I still haven’t received any calls from anyone! You lot are LIARS!!
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leah
(@leahmayblake) reported
@virginmedia Our wifi has been going on and off for days now, my sister is trying to do online school and it’s causing so many issues. Can someone please call us?