Virgin Media outages and service status in Torpoint, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Torpoint, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received May 15, 10:53 PM GMT+1.
- TV (72%)
- Internet (22%)
- Total Blackout (3%)
- Wi-fi (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Torpoint, England
The most recent Virgin Media outage reports came from the following cities: Plymouth, and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
TV | 3 days ago |
|
Plymouth
|
TV | 4 days ago |
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Plymouth
|
TV | 4 days ago |
|
Plymouth
|
Internet | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
|
Plymouth
|
TV | 4 days ago |
Nearby cities with recent reports
25 recent signals
Community Discussion
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Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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andy (@donaldandy) reported from Plympton, England@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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Sarah Byrne 💙 (@sorcha_b) reported from Plymouth, England@virginmedia ‘moving is stressful’ - I can’t get your service in my new building but none of your team want to accept that...I’ve wasted hours following your rules for cancellation, does the training manual says ‘break them psychologically’...they’ll just give up?
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Paul Bray (@1964panic) reported from Plymouth, England@MartinSLewis @MoneySavingExp just saved £16pm on Virginmedia by going all the way to disconnection team & insisting on getting 'new customer' deal. This cost includes all you can eat 02 5g sim for £25pm. Will end my contract with current provider & save £41pm total saving £57pm
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Kaye Chadwick (@2612kaye) reported from Plymouth, England@virginmedia Absolutely appalled by your customer service team! Spent 6 hours over the past few days for someone to help me with my WiFi signal after I’ve upgraded my contract with you!! & nobody can help! 😡😡😡
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia How can anyone get any work done if broadband is only running at 10% of advertised. On top of that there's no online help. Not good enough as its been ongoing. .
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia If you’d spent hours on a web chat and received no help at all, in fact it made how I feel about @virginmedia even worse you wouldn’t want to repeat the experience. You’re offering something that doesn’t work and I know that having wasted hours. You need other solutions.
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandAny chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, England@virginmedia really??? So whilst testing all day upload has been fine and stability has been fine now it's late it's crap again?! That definately sounds like you are throttling it to me!
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Richard Aston (@Randombeats) reported from Lee Mill Bridge, England@virginmedia hi are there any issues with the Internet in the PL5 area of Plymouth we've had on and off internet for about a week now and my wife needs it for work in the evenings? I've tryed a reboot and turned everything off but it still keeps happening we're using the HUB3
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, England@virginmedia It’s okay. I finally got through to somebody that makes sense. I think his name was Jeff and I just wanna say I think it’s the second time. I’ve spoken to this guy and his customer service is 2nd to none. And I just want to give him a big thumbs up.
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Neil Chilcott (@npchilcott) reported from Torpoint, England@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Martin Calvert (@martin2424) reported from Liskeard, England@virginmedia all I would like is that you update my mum (of 80) ‘s information on the web interface. I won’t go into the farce of the last few months but I do think it would be nice before you cut her off AGAIN to update the information so I can action the problem. #cantcomplain
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Dominic (@CorkDominic) reported from Plymouth, England@virginmedia Please could you provide an estimated resolution time to fault ref: F008995185.
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neil dawkins (@oniztiptoes) reported from Manadon, England@RacingTV can I access RacingTV extra if I'm a virginmedia customer ? eg not have to put up evercagain with split screen to watch the Derby
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ᴄᴀʟʟᴜᴍ❌ɢᴀᴍᴇꜱ (@CallumXGames) reported from Plymstock, EnglandI wish @virginmedia would sort their stability out. More issues tonight with upload speed and reliability meant the stream was late again. Sorry folks! Hopefully they will fix it!
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james (@206gtidude1981) reported from Plymouth, England@virginmedia Been messaging you about problems before lock down you don’t give a flying **** @virginmedia ive also phoned spoken to India who didn’t care, emailed you & posted a letter to @virginmedia signed for still no reply. Every one just cancel your direct debits they’ll soon wake up.
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Admiral Pete (@RanscombePeter) reported from Plymouth, England@virginmedia again a fault. 2 weeks of no TV guide on both small boxes. Now it's saying these small boxes are not connected to Internet. Connect tivo box to Internet. These are not tivo boxes. Customer services are useless and could not sort out. Sin with special ill needs going
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Josh Tuckwell (@tuckwell_josh) reported from Plymouth, EnglandVirgin media going down on me just like my uni grade #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Carter (@kevin_carter_uk) reported@Benleo @virginmedia Perhaps it you being a **** whiney customer thats the issue??
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The Emperor Poofius Maximus (@IlPoofto) reported@Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...
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An tsean bhean bhocht 🇮🇪🇵🇱 (@CrimhthanMor) reported@crt_dean @TheAmanuensis @MalachySteenson They actually tend to be handpicked from state funded media, which is literally every media outlet in the country to be honest, Gript is an exception, I'm sure there are others but most are in some way or other recieving state support. Even Virgin media got handouts.
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Cakes6G | Art on Objkt (@Cakes6G) reported@Benleo @virginmedia Kicked them years ago, awful service. Awful products.
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Mike Wyeth - *Supreme Legacy Fan* (@99redmanmike) reported@virginmedia can you please tell me why I'm paying you utterly ridiculous fees each month when your "famed" internet services always fail when you need them the most. WN5 area!
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Marilyn (@womaninblue1050) reported@virginmedia Hi, when I ring your customer number later today, which option do I need for the people who can help regarding still having problems with this Virgin Media 02 sign in?
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Michael De La Broc (@MDeLaBroc1) reported@Benleo @virginmedia They are terrible, they have been talking payments for TWO accounts under my name, one which was supposed to be cancelled/deleted last March!
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Catherine McCullagh (@chellingsen) reported@virginmedia It just seems to be this show it has an issue with. I've set it to record the series and a lot of the time the recordings fail, or if I watch it live it goes off, one time the Ads were in the wrong place. I've not seen it happen with any other show or channel
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kerry (@_kerryking_) reported@virginmedia new box installed and engineer on Saturday and still no luck, 3 boxes later and not able to access account to use the virgin tv - poor engineer has been so helpful but no luck with tv channels/apps! So so frustrating!
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Alan Dillon (@AlanDillon26041) reported@Benleo @virginmedia Ben , should of gone Starlink. These all in one sell you a carpet as well, just ain't working anymore. You try to save money with an all in one, all you get is problems.