Virgin Media outages and service status in Torpoint, England
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Torpoint, including 1 direct report.
- The most common problems reported in this area mention Internet and Total Blackout.
- The most recent signal from this area was received Aug 3, 4:50 PM GMT+1.
- Internet (88%)
- Total Blackout (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Torpoint, England
The most recent Virgin Media outage reports came from the following cities: Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth
|
Internet | 12 hours ago |
|
Plymouth
|
Internet | 4 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊 (@HardieMh37) reported from Plymouth, England@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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Adam Cannan (@AdzC7) reported from Plymouth, England@virginmedia why isn't anyone answering you online chat or phones , I've been trying for days , been on hold longer then 49 mins still waiting 🤬 you will take my money but not sort out issues and faults
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CALLUM❌GAMES (@CallumXGames) reported from Plymstock, EnglandWell either @twitch or @virginmedia are broken.. ok guys, which one of u wanna own up? Connection is poop!
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Leila Nottage (@LeilaNottage) reported from Plymouth, England@virginmedia For one of the biggest comms businesses it amazes me that departments are not capable of crossing over. Why not put my complaint to the right team who can call me? I’ve really had enough.
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nick tasker (@NickTasker70) reported from Bere Alston, England@virginmedia you’re very quick and helpful signing someone up to a contract and very disgusting when they try to cancel one, an hour on hold is not good and will be reported to the governing body
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Tony Reynolds (@Tony_Reynolds62) reported from Plymouth, England@virginmedia It's wireless but obviously hub is connected by cable. It's upto 200m occasionally. But often down to download about 50 and upload about 5.
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Dale Ward (@Dale_Ward_) reported from Plymouth, EnglandVirgin Media’s gone down, their website has gone down, so I come to Twitter to check if I’m the only one.. apparently not! Better dust that book off instead.
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia I’ve been on your online chat since Friday trying to sort my wifi problems out. It’s now Tuesday, surely that must be a record? How about I try @BTCare next?
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Colin Taylor (@colintaylor571) reported from Plymouth, EnglandVirgin Media 📢 This number is claiming to be you: 07715393085 Can you Address this issue & Update me for my time. What are they like 😱
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Allun Roberts 🇺🇦 (@allunbobroberts) reported from Plymouth, EnglandWhen I moved house @virginmedia , I didn’t expect to be #cutoff and without service because an engineer had to come and install a wire. Which is already installed and working for the previous owner. Please just activate my equipment!!!!! #CustomerService
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Jordan 🪴 (@Jordan4Instance) reported from Plymouth, EnglandAny chance virgin media will cover my WFH shift while their internet is down in the southwest 😴
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Admiral Pete (@RanscombePeter) reported from Plymouth, EnglandI wish @virginmedia would stop saying their Internet is the best on adverts. Mine is totally useless. Every morning and evening it drops off and buffers on TVs. Customer services fob me off everytime I complain. Always something I am doing wrong. Why can you not send an engineer?
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james (@206gtidude1981) reported from Plymouth, England@virginmedia I’m one of your vulnerable customers from what I’ve just read on your website which then brings me to the problem of you over charging me which I have being trying to sort out with you.I have phoned, emailed, text’d & wrote a letter to your Sunderland complaints & also tweeted.
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Claire Bolitho (@cabolitho) reported from Plymouth, England@virginmedia @ruskin147 They never answer the phone either do not care
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neil dawkins (@oniztiptoes) reported from Tamerton Foliot, England@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Kim Irving (@lovebird159) reported from Plympton, England@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
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Claire Bolitho 💙 (@cabolitho) reported from Plymouth, England@virginmedia it’s of no use telling us all to check our service status because your webpage to do so is down. Any other suggestions? Grateful for @AppleTV while I’m waiting for you to reboot.
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Ines Lopes (@Iacobus35) reported from Plymouth, England@virginmedia saga continues : phone @virginmedia just now 45 minutes later and 3 people later, they passed the call to the next team to order the kit again, and the services are closed. The call stopped. Amazing service.
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Martyn King (@Martynking) reported from Plymouth, EnglandAfter a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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Deej Sullivan (@sullivandeej) reported from Plymouth, EnglandAfter over 7 hours, my 'chat' with @virginmedia customer services has just ended without them managing to do either of the things I asked them to, namely to match a better offer elsewhere or book a cancellation of my service more than 30 days in advance. They are truly the worst.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Turner™ (Personal) (@PaulTurner140) reported@virginmedia I‘ve now been waiting 72hrs for a response. When Might I get a reply / resolution?
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Brett Williams (@brettwill82) reported@LFCTV why is your tv guide not working on virgin media ?
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lukewarm352000 (@lukewarm14) reported@O2 @virginmedia So if I get an issue with one account I get an issue with both accounts Got locked out my virgin account due to a scammer on o2 Takes days to unlock and then the scammer is back and they lock it down again Going round in circles with their poor service
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Banshee (@strikecenter147) reported@Benleo Ben bring up your hub on virgin media I guarantee you it’s been hacked and you get a warning. This is happening all over London and I can’t get anybody to help me with it. Bring up your own Virgin media hub and you will see what I mean.
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MH (@MhMyxacc444) reported@j_ball13 @virginmedia They are awful.
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Eternal Elneny (@eternalelneny) reported@virginmedia With all due respect, the engineers have been there all day, I saw two of them having a 40 minute lunch break at 10am at Greggs. Can you push these engineers to get this completed today? Compensation isn’t a valid response to not being able to work - ridiculous service
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MachineGunLukey (@MachineGunLuk3y) reported@virginmedia will I get compensation from you for being down ? …… I work from home and you are now costing me money for every hour you are down ?
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pat (@wfc2000uk) reported@LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.
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Vikram (@VikramRajpara09) reported@virginmedia I pay for a service which is not active and not working. Goodwill doesn’t come into the equation.
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me (@helentink) reported@virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...