Virgin Media Outage Report in Torpoint, Cornwall, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Gunnislake.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Internet | |
| Plymouth |
Wi-fi | |
| Plymouth |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Francesca Gartland
(@cheskaaa__) reported
from
Plymouth, England
@virginmedia we received a replacement Hub WiFi box on Tuesday, had to ring to activate it, told it would work, it didn’t. Had to ring last night to complain, told problem in the local area, our neighbours had internet still. Not fixed this morning.
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Joshua Bain 👨🔬
(@HRHJBain) reported
from
Plymouth, England
@virginmedia Yes the advisor on the phone made me do it twice and it’s still not working
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Dave Witts
(@DaveWitts) reported
from
Plympton, England
@virginmedia No WiFi again. How can I get an engineer to visit me and set up my system correctly. It's been terrible since day one.
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Lee Lough
(@lee_lough) reported
from
Plymouth, England
@virginmedia not great customer service, this call has been going on for over 25 minutes now and all I want to do is speak to someone 😡 take me off hold!!!
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Daniel Daw
(@DanielDaw) reported
from
Plympton, England
@virginmedia Actually the worst service I’ve genuinely ever experienced. You cancel my tv/broadband set up the day before I move in, then try to charge me for a free sim you gave me. 10+ hours on the phone later, on hold for over 30 minutes again...abysmal.
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tyruh
(@Tyruh_) reported
from
Plymouth, England
@Jzmbo @Lewgee_ @SkyUK Get @virginmedia , sky are shit
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Liam
(@TheLumster) reported
from
Plympton, England
@virginmedia - in the phone re-arranging my package! Service agreed, operative transferred me and there I sat for 1 hour! Rang back - waited 15 mins for another operative so I rang off. #PissPoor
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DCA PR
(@DCA_PR) reported
from
Plymouth, England
Our phone lines, emails and Internet are all down - please contact the team on their mobiles until @vmbusiness can get us back online. Apologies for any delay in responding to messages. @vmbusinesshelp
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Nicholas Kay
(@Nick19761690) reported
from
Plymstock, England
@virginmedia No nothing at all. My other half said it kept going down all day until mid afternoon
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Neil Edmonds
(@NediNeil) reported
from
Plymouth, England
@virginmedia just to let you know that I never received my power line kit from you as @YodelOnline never bothered to deliver it to me. I rearranged twice for delivery never came. Worst delivery company out there
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Martin Burgess-Moon 🏳️🌈
(@BurgessMoon) reported
from
Plymouth, England
@Classicbritcom @virginmedia Yes. I had awful trouble with them. Their customer service is shocking. So, I cancelled & moved to @SkyUK Their service is so much better. M x
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Gary Ellis
(@Ellissio1) reported
from
Plymouth, England
Would help if @virginmedia actually had the channel that GOT is on! 🙄 #Gogglebox
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Joshua Bain 👨🔬
(@HRHJBain) reported
from
Plymouth, England
@virginmedia I’ve lost @Channel4 help!!!
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Nicholas Kay
(@Nick19761690) reported
from
Plymstock, England
@virginmedia No problem, will do
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Seamus McCoy
(@seamus_mccoy) reported
from
Plymouth, England
@leebandoni Tell your guy to so sort his fu*king network out! What's going on @virginmedia my work phone has been down for ages now... 😡
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𝐒𝐎𝐌𝐄𝐓𝐈𝐌𝐄𝐒 𝐍𝐄𝐖 𝐌𝐎𝐑𝐎𝐍
(@cinemec) reported
from
Plymouth, England
@virginmedia having trouble with the virgin wifi in a travelodge. It’s not 24/7 phone support if you don’t answer calls.
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Lisa-Marie
(@Lilmrslisamarie) reported
from
Plymouth, England
******* crap internet. Virgin media.
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Seamus McCoy
(@seamus_mccoy) reported
from
Plymouth, England
@leebandoni Tell your guy to sort his fu*king network out! What's going on @virginmedia my work phone has been down for ages now... 😡
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Andrea Hodgkinson 💚
(@andie1105) reported
from
Plymouth, England
@virginmedia I’m not happy with your customer services. I’m moving home and I want to move my services. I’m being told VM isn’t available when the flat next door has VM! I’m being told I have to cancel and pay an early cancellation fee. 30 minutes on the phone!!!!🤬
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Nigel A Benwell
(@NigelBenwell) reported
from
Plympton, England
@virginmedia I changed network to Virgin finishing my previous contract early at expense and since 22nd have had no incoming calls or texts! Shocking cus svs just being told it’s a porting problem. You know the problem so fix it!! Am tempted to leave virgin inc media package.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian MacLean
(@iangmaclean) reported
@virginmedia How is being cut off completely for the best part of two hours an 'intermittent connectivity problem'?
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⛦MX⛦
(@suck_my_doc) reported
@virginmedia Might be something to do with your oversubscribers on a over saturated network. Whilst we are at it , why do you price hike twice in one year. Personally I don't have your service but I do handle it for someone who does. and always noticed it goes up in April and around nov
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Beth :)
(@allthestyles_) reported
@virginmedia still no wifi in BT49, I’ve restarted the hub and online says no issues
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Lord Andy Of Glencoe
(@Andy_Of_Glasgow) reported
@TheRossOwenShow @virginmedia Im jumping ship to The WIFI signal from virgin hubs is pathetic , worse ive come across
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Lynne Orr
(@lorrto1) reported
Any updates yet @virginmedia? There are still issues in CH63 4JY. I am currently in the Radiotherapy Dept's waiting room at Clatterbridge Cancer Centre with my husband and a room full of others who are awaiting treatment. Both machines are still down.
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Alexandra Orchard
(@Moatthedisco) reported
@virginmedia @orchard_julian explain the outage yesterday
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Dan
(@danj19) reported
@virginmedia Is the problem fixed yet?
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Paul
(@paulprovan) reported
@virginmedia @virginmedia ....still not working in Cumbernauld...can you give me a clue as to when I can start working? Thank God my mobile contract isn't with you as well.....
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Alex Ramsden
(@AlexRose1993) reported
Annnnddd.... surprise surprise @virginmedia is still down. Actually sick of it.. if I wasn't on maternity leave I'd be screwed working from home. 😤
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Nick Davenport
(@millwallnick80) reported
@virginhelp @virginmedia despite messaging last night my phones still playing up you said on a reply that it was broadband issue I'm a mobile only customer sort it out its beyond joke now