Virgin Media Outage Report in Torpoint, Cornwall, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Torpoint, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Torpoint and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Torpoint, Cornwall, England
The most recent Virgin Media outage reports came from the following cities: Plymouth and Saltash.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
TV | |
| Plymouth |
Internet | |
| Plymouth |
Internet | |
| Plymouth |
||
| Plymouth |
Internet | |
| Plymouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Torpoint, England
Latest outage, problems and issue reports in Torpoint and nearby locations:
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Martyn King
(@Martynking) reported
from
Plymouth, England
After a week of problems @virginmedia I have tried live chat (couldn’t help), calling (sends me back online and hangs up) and online guides which don’t fix my intermittent connection issue. What do you suggest? I’m trying to #StayConnected - can somebody actually help?
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia Terrible
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Martin Calvert
(@martin2424) reported
from
Liskeard, England
@virginmedia all I would like is that you update my mum (of 80) ‘s information on the web interface. I won’t go into the farce of the last few months but I do think it would be nice before you cut her off AGAIN to update the information so I can action the problem. #cantcomplain
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia thanks most seems to be ok. one issue when I select searches or load pages it seems to fail to connect about 30% of the time any ideas ?
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evolving suns audio
(@EvolvingSuns) reported
from
Plymouth, England
@SophieEB @virginmedia There awful company
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Neil Chilcott
(@npchilcott) reported
from
Torpoint, England
@virginmedia When the VOD indicator on the TiVo box is lit, the broadband springs back into life. When VOD fails then so does the broadband. The two are linked but you're status page maintains otherwise. Why say a service is fine when it clearly isn't?
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Kim Irving
(@lovebird159) reported
from
Plympton, England
@virginmedia Not really. Still having issues with the broadband upstairs. They changed something on my router. Now can’t access my connect app as says I’m still logged in even though I logged out ! Asked for a booster but never got it !
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Phil 👨🏻💻
(@philthegreen) reported
from
Ivybridge, England
@AnnMemmott @virginmedia I too had a horrible time with @virginmedia. Never again; their product and service are the worst. Leaving the contract was a nightmare too.
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia broadband not covering the whole of my house. Customer services said that I should live with it. Now my sons box is stuck on 16% upload and will not go to TV. Engineer next Thursday. Yes next Thursday. !!!!!! I can't wait for January when I finally change.
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia iplayer not working on tivo ? all other apps seem OK, any thoughts ?
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Sharron Robbie
(@FlipflopRobbie) reported
from
Plymouth, England
Come on @virginmedia .....another wasted afternoon with no #internet yet again but when I visit your site to check why they may be a problem I am told no issues detected in Plymouth ! This is getting to be a regular occurrence 😫
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neil dawkins
(@oniztiptoes) reported
from
Tamerton Foliot, England
@virginmedia text service unbelievably slow in replying. I have a new Hub 3 arriving soon can I use the old white isolating cable with it
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andy
(@donaldandy) reported
from
Plympton, England
Been sat on the phone for 40 minutes now trying to cancel my @virginmedia broadband 😡😡😡
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Admiral Pete
(@RanscombePeter) reported
from
Plymouth, England
@virginmedia Yes I have it and in the rooms I cannot get it the readings are poor
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Joe Scaife
(@joescaife) reported
from
Plymouth, England
@virginmedia intermittent down cycles in PL6, restarted the router to no avail
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Totally agree mate if it weren't for the broadband I'd **** them off
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andy
(@donaldandy) reported
from
Plympton, England
@virginmedia @JessLottyPotter Shocking service tried cancelling mine! Was on phone for 52 minutes just to get cut off🤬
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
@virginmedia @ruskin147 They never answer the phone either do not care
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Mark Hardie ⭐⭐⭐⭐⭐⭐🏆 ⚽🥊
(@HardieMh37) reported
from
Plymouth, England
@Gazzalatic @virginmedia Watching recordings from other box is spotty as ****, just **** software in the v6 boxes, as WiFi and ethernet is always sweet. My iptv and streaming 4k to my TV from pc is bang on.
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Claire Bolitho
(@cabolitho) reported
from
Plymouth, England
I’ve been on your so called online chat help desk since Friday @virginmedia it’s now Wednesday. Every 12 hours I get asked if I still want help which I confirm I then have to go through security checks and then no response for another 12 hours then the whole process starts again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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lee houghton
(@leelloydh) reported
@virginmedia your customer service is shockingly bad maybe @richardbranson should concentrate on one business rather than flying round space
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Stephen Entwistle
(@Enty2412) reported
@virginmedia Cable isn't adequate to provide service to my property. Old and worn out. Customer service..Useless ! Been with Virgin for 15/20 years, worst service I've ever received.
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Rippy
(@Rippyux) reported
@virginmedia Consistent lag spikes after no previous issues then Thursday night this comes up "Looks like there are issues in your postcode affecting your services There's a broadband issue in your area and our engineers are on the case to fix things. Check back here at any time for updates"
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Zeeshan
(@ZeeshanHumayun) reported
@virginmedia Are you having issues with apps? YouTube app is not working on your tv box.
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Dodgy Thumbs 👍👍 🏴🇬🇧
(@DodgyThumbs) reported
from
Acomb, England
@virginmedia Absolutely NONE of the aforementioned! Poor quality TV.
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Gerry
(@Gerald_Padigos) reported
@virginmedia I explained to them all my frustration, when we were told our end of service was 23rd feb many times. At the end they told us they cant do anything to the account until i paid the bill. Which we did pay now as we dont want any more hassle. Its causing my mother mental stressed.
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Louise
(@Louise63843921) reported
@virginmedia Yes I have tested the supply and everything says its ok but 'it is very busy in your area. This should resolve itself' message comes up. I have made an email complaint but not heard back
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Sean Wilson
(@sean_wilson87) reported
Every time bad weather hits my area, ZERO internet. Trying to get through to anyone is like pulling teeth. Unacceptable service with the amount of money I pay you @virginmedia GET IT SORTED!!!
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Gerry Ó hAnluain 🍀
(@OHanlonG) reported
@virginmedia Hi LS Unfortunately no. On hols. Able to on Thursday if you can support. The complaint I'd is C-280122977 By the way, now even more unhappy that my latest complaint appears to have been CLOSED without discussion with me. Your having a bit of a shocker.
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Kathryn Spittle
(@laughwithkat) reported
@virginmedia No not really we’ve been told IT told account issue told and engineer needs to come - we’ve had two - and now we’re back to an account issue which is the fault of the agent who set it up 🤔 #no1knows #alwayssomeoneelsesfault