Virgin Media

Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rhoose, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rhoose, Vale of Glamorgan, Wales 09/06/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rhoose, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry, Bridgend and Penarth.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout
United KingdomCardiff Total Blackout

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rhoose, Wales

Latest outage, problems and issue reports in Rhoose and nearby locations:

  • lfmortgages lisafletchermortgages (@lfmortgages) reported from Barry, Wales

    Terrible service from #virginmedia for 3 months+. Spent hours on the phone for the goalposts to be moved again. Apparently if you are residential customer intermittent service in a 24 hour period is acceptable, even if that is 10 minutes Bye bye 🖐🏻🖐🏻#bonvoyage

  • MHswans Mike Houghton (@MHswans) reported from Cardiff, Wales

    Hey @bt_uk I’ve just had a call from a lady claiming to be BT Open Reach & there is a problem with my internet connection, I need to access my computer whilst on the phone with me to show me and fix the problem. As I’m with @virginmedia I’m guessing this is a scam. Am I right?

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Hi yes I am I just want to speak to someone to see if I need and engineer or if there is a problem in area seems impossible trying to speak to anyone. Thanks

  • smoph_star Sophie Simmonds (@smoph_star) reported from Cardiff, Wales

    Hey @virginmedia how do we book an engineer? Our box has come but won’t connect due to wrong cables. On hold for over 45 mins, please help 😭

  • EmilyEvaGill Em Gill (@EmilyEvaGill) reported from Cardiff, Wales

    Dear @virginmedia why are you so bad?

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia internet has been down for two days can't seem to speak to anyone to resolve the issue???

  • GraingerNorman NormanGrainger (@GraingerNorman) reported from Cardiff, Wales

    Virgin media broadband the most shocking customer services ever. I made official complaint in January 2020 after six further calls still no response to resolve problem no one ever comes back to sort out problem# NEVER USE THEM YOU DONT WANT TO GO THROUGH WHAT I AM EXPERIANCING

  • PeterFortune5 Peter Fortune (@PeterFortune5) reported from Cardiff, Wales

    @cerysfurlong @virginmedia Wondered why my internet was down

  • murfilicious Chris Murphy (@murfilicious) reported from Cardiff, Wales

    my @virginmedia internet has been offline or intermittent now for almost 24 hours, yet the online service checker is reporting "no faults"... (Cardiff CF5 area) @DowndetectorUK

  • Andrew20061976 AJR PhotoArt (@Andrew20061976) reported from Cardiff, Wales

    @virginmedia hello I'm a Virgin Media Customer, am I able to block certain landline numbers calling me?

  • msrupertbear Lynne Reynolds (@msrupertbear) reported from Cardiff, Wales

    @matyd88 @virginmedia Not great service at all.

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Still not working

  • Thelansdownepub The Lansdowne (@Thelansdownepub) reported from Cardiff, Wales

    Guys!!! Important!!! @virginmedia is down !!! That means no card machines for us!!! Please grab cash on your way if you can

  • TheMMEvent Mike Anthony Moreno (@TheMMEvent) reported from Cardiff, Wales

    How awful is the @virginmedia advert, the one with the kids singing. Use auto tune next time

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@soozles_) reported from Barry, Wales

    @primevideouk has not worked through my @virginmedia TiVo box for weeks! So frustrating, is this problem going to be fixed anytime soon?

  • katczeks K a t C z e k a j (@katczeks) reported from Cardiff, Wales

    @tomsyb @virginmedia 4 days later...are you any further in resolving you issue? Regards, <KC

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia I have had NO service at all for nearly three weeks. No that's not helpful

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Ok thanks I have gone through the link a few times asking me to book engineer every slot I try tells me unavailable, I have rang just getting answer message saying problem in area but has been since Saturday I would like to speak someone if possible? Thanks

  • BottleShopDan Daniel Williams (@BottleShopDan) reported from Cardiff, Wales

    @vmbusinesshelp @vmbusiness Also your text back thing doesn't work. Can't wait to take our business elsewhere

  • katierobertson0 KatieRobertson (@katierobertson0) reported from Barry, Wales

    @virginmedia Yes I understand that keep getting same message issue in your area. I have spoken to someone they have told me Monday will be back on thats the forth date I have been given keep pushing the date back. Will be cancelling

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thetopherharris Christopher Harris 🛸 (@thetopherharris) reported

    @virginmedia Every single time we’ve seemed a resolution we haven’t been given one. There is a serious issue that is being ignored. It’s unacceptable and in breach of contract as aren’t receiving the goods/service we pay for.

  • orhansubay ORHAN SUBAY (@orhansubay) reported

    @virginmedia At my complaints, you will see all things. I fed up writing you and trying to reach you. I tried to find a solution but I can't communicate with you. I can share my SMS chat with you, and you can see your capability of handling an issue. Sorry for you.

  • LawAspi TheAspiLawStudent (@LawAspi) reported

    @virginmedia Wired connections are pretty much the same, were never able to get through to a human unfortunately (which has been our experience since joining Virgin) We replaced the superhub with a stronger WiFi router due to its terrible performance so can't can't even run self tests 😳

  • BledarKoci4 Bledar Koci (@BledarKoci4) reported

    @virginmedia Horrendous service,prepare for a world of pain if sign with them.

  • thetopherharris Christopher Harris 🛸 (@thetopherharris) reported

    @virginmedia I understand that but fault free isn’t daily issues for 12 months with no resolution is it? Calls have been logged, engineers have visited, complaints have been made and yet here we are.

  • orhansubay ORHAN SUBAY (@orhansubay) reported

    @virginmedia I don’t want to spend another 2 days. And still the issue hasn’t been solved for 13-14 months.

  • thetopherharris Christopher Harris 🛸 (@thetopherharris) reported

    @virginmedia Hi. Our ridiculous amount of logged calls and engineer visits can tell the story. We are constantly told there are no issues but we lose internet connection and wifi several times a day. It’s appalling.

  • J_dog256 James (@J_dog256) reported

    @virginmedia we had out broadband installed on November 2020, however the installation was never completed, the technician never returned. Our Internet has been intermittent ever since, we are aware that the pandemic has affected services however we only manged to speak to

  • crosss216 Matt Wells (@crosss216) reported

    @virginmedia The forums won't tell me why you closed my complaint without getting in contact with me, the why you lied to me about that, and why I have to spent hours on the phone to be passed to wrong departments will it? And why you can't help your old customers?

  • realjoerobin Joe ✌🏻 (@realjoerobin) reported

    @virginmedia Nope never rescheduled, didn’t give a reason , they promised that it’d be fixed with 24 hours on two separate occasions - which it wasn’t.