Virgin Media

Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rhoose, Wales

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rhoose, Vale of Glamorgan, Wales 12/03/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Rhoose, Vale of Glamorgan, Wales

The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Bridgend.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomCardiff Wi-fi
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rhoose, Wales

Latest outage, problems and issue reports in Rhoose and nearby locations:

  • BenLloyd91 Ben Lloyd 🔰 (@BenLloyd91) reported from Cardiff, Wales

    @RiotAngeI Ye virgin media’s been a ***** the last few days 🙈 they’ve released a statement saying that VM customers are using the internet more often than normal with everyone being home due to the lockdown that it’s having problems keeping up to speed, so not much they can do really 👎🏻🤣

  • robkbangor Rob Knowles (@robkbangor) reported from Cardiff, Wales

    @virginmedia goes down on me more often than my boyfriend. I’m not sure which problem is worse right now while we’re in lockdown.

  • SammyHarrison89 Sam Harrison (@SammyHarrison89) reported from Cardiff, Wales

    @disabledaver @virginmedia It’s absolutely awful. In and out of connection all day, everyday regardless of lockdown.

  • perks18 Roger Perks (@perks18) reported from Cardiff, Wales

    @virginmedia Have upgraded the service and in theory should be able to run an official but I've been having problems with my router for weeks. It's not working properly and barely allows me to watch Netflix! I'm a critical worker and this isn't helping. Can't speak to anyone!!

  • DebbieWharton Debbie Wharton (@DebbieWharton) reported from Cardiff, Wales

    @WillHayCardiff @virginmedia Same here, it’s awful. We can’t get hold of them and the website complaints section isn’t much help either!

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Barry, Wales

    Virgin Media WiFi is down yet mine is working fine 🤷

  • djwardy7 DJ 🎧⚽ (@djwardy7) reported from Cardiff, Wales

    @foxycockney Virgin media is down I think

  • TheEnbyperor ⧖🔶🏳️‍🌈✨impl Cat for Q (it/its)✨🏳️‍🌈🔶⧖ (@TheEnbyperor) reported from Cardiff, Wales

    @monotron_ Tbf, virgin media's network is on the shit side

  • 7084phil Phillip Lockley (@7084phil) reported from Cardiff, Wales

    @virginmedia I have been with virgin media for years, the service I’ve been receiving in the past year has been terrible, I cannot wait to leave

  • FerriesAndy Andy Ferries (@FerriesAndy) reported from Cardiff, Wales

    @virginmedia who do I call to sort my internet issues. Work and homeschooling is hard without internet! Diagnostic tools online are not sorting the problem

  • reddevil1975 Leanne Everest ❤💛❤ (@reddevil1975) reported from Barry, Wales

    Here we go again another night #virginmedia decides to go down, I've lost count how many times now typical when it's about the only thing keeping us sane in lockdown!!! 🙏 🙏 🙏 🙏 🙏 🙏

  • perkie7 Claire Perks (@perkie7) reported from Cardiff, Wales

    @virginmedia totally disappointed and frustrated with service. Paying over £60 per month for WiFi only for it to be buffering for weeks. Husband key worker, needs constant Wifi access. Yet unable to contact virgin. Service zero.

  • perkie7 Claire Perks (@perkie7) reported from Cardiff, Wales

    @virginmedia WiFi across house very slow. The internet access was tested with cable ached to router. Internet speed good but Unable to open 2 government website WiFi signal around house was poor 5 recorded during Speedtests. Restarted Router x2. Turn off PC firewall. Still websites not work

  • soozles_ Soozles (@soozles_) reported from Barry, Wales

    @virginmedia we’ve been having trouble with our internet all morning went through your service status and did the checks and it said there was a problem and booked engineer to come out tomorrow and now all of a sudden it’s started working so can I cancel the engineer please

  • judealdridge Jude Aldridge (@judealdridge) reported from Taff's Well, Wales

    Looks like @virginmedia having issues again!

  • josh_wats09123 Joshua Watson (@josh_wats09123) reported from Dinas Powys, Wales

    @TCoxSODMG @virginmedia Test it on your phone gaming consoles always show slower download speeds but it wouldn’t be that slow 😂

  • Johnsbigsister Karen Murphy (@Johnsbigsister) reported from Barry, Wales

    @PeriPusher @RiannaSandu @virginmedia Listen idiot, if I pay for a service I expect to get it. If I don't I want my money back.

  • JonWillCap Jon Capistrano (@JonWillCap) reported from Penarth, Wales

    Virgin media went down because China is secretly building 6G towers accross the UK

  • Thelansdownepub The Lansdowne (@Thelansdownepub) reported from Cardiff, Wales

    Phoned @virginmedia to see what they can do about a payment holiday since we are forced to remain closed for the foreseeable and obviously not using any of our broadband services. They offered a discount of half a months bill. Wow. The worst company we have spoken to so far 😰

  • sb208 Charliesays (@sb208) reported from Cardiff, Wales

    @virginmedia still no resolution!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Huang_dawei David Colman (@Huang_dawei) reported

    @virginmedia I am online now talking to customer service, they are telling me that 4th november is earliest and that no order has been placed despite 3 staff promising me delivery times. Its beyond a joke, We have used our monthly mobile data as a hotspot too.

  • aloksharma308 Alok Sharma (@aloksharma308) reported

    @virginmedia I had reported this issue in first or 2nd week of installation and team was keep working and asking me to keep tracking and now after 3-4 weeks i have been told that cant do much as your cooling off is over

  • prprivate Peter Rossi (@prprivate) reported

    @virginmedia Existing customer of 10 years, who just moved house and has been without internet for nearly 6 weeks now!

  • peteling0 Pete.L (@peteling0) reported

    @virginmedia hi can you tell me if there is a weak signal on E4hd channel and some others as the picture keeps breaking up amd making it unwatchable. Thanks

  • petew2804 Peter Wedge (@petew2804) reported

    @virginmedia are emails down?

  • xsymphonica S Y M P H O N I C A (@xsymphonica) reported

    @virginmedia Several times and have been disregarded each time -- reboot / reset then wait and see. Waiting and seeing hasn't worked well so far. I'm more concerned about the one talking about the cable interference issues, nobody seems to want to bother talking about that one. 🤔

  • markpfinlay Mark Finlay (@markpfinlay) reported

    @virginmedia so, rang up last night to confirm my “Volt” benefit which has now been done - but now received an email saying my bill has gone up from £27 to £51?????? This is not right, please help!

  • aloksharma308 Alok Sharma (@aloksharma308) reported

    @virginmedia Thanks for the quick reply, but I didn’t post just because of today’s issue. I have been facing this for more than 3 weeks and multiple actions have been taken including fixing from remote, technician visit etc. I am really frustrating and today the person i spoke to was worst

  • prprivate Peter Rossi (@prprivate) reported

    @virginmedia Nope, they can’t help either. What do you do when you fall between the cracks in process? I feel like im the one stuck down here trying to glue all of your departments together…

  • sheeshkebab Ian K (@sheeshkebab) reported

    @virginmedia I can see other customers have been waiting for more than an hour, can this be raised as an issue now?