Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rhoose, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (42%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Rhoose, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry, Penarth and Bridgend.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rhoose, Wales
Latest outage, problems and issue reports in Rhoose and nearby locations:
-
Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia Cancel the contract and go to Sky
-
Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia I am unable to sign into my online account and trying to speak to anyone at your company its like trying to make contact with the moon, can you open up a DM conversation to help please?
-
Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia With respect, your customer service advisors are useless. As is the technology for contacting them. As per my initial message. Last time I went through this I was booked a chat appointment by your twitter team with someone who specifically handled the complaint.
-
Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia still waiting since 7.30 am for the engineer to come to sort out the problems we are having, he’s 25 minutes to get here ( we were given 7.30-13 slot) still no tv since Thursday!
-
Rob Weaver
(@welsh1lad) reported
from
Barry, Wales
@virginmedia Define active, if you mean do I have Service’s no , do I still use my email account yes.
-
Rob Weaver
(@welsh1lad) reported
from
Rhoose, Wales
@virginmedia my email has stopped working , inc web mail . Rest pass also fails . Is there any issues ? Was working yesterday.
-
Rob Downer
(@NobbyD27) reported
from
Cardiff, Wales
@syeporter180 @virginmedia I’m on virgin and it’s not that great Sye, I was going to sky before I renewed but had the same problem as you because I’d of had to wait months for BT to install a cable so just stuck to the devil I know in the end
-
This is Carl🏳️🌈😺🏴🍕
(@Carl_E88) reported
from
Cardiff, Wales
@virginmedia any chance of supporting existing customers, currently paying £32 a month but your offering new customers 25 a month. Helpline said nothing I can do as existing customer.
-
Moseph Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
@daisylnaughton @virginmedia Down for me too
-
Jonny Ex 🏴 🇬🇷
(@jonny_ex9) reported
from
Cardiff, Wales
Fix my internet please, I don’t have the minerals for this tonight @virginmedia
-
Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia Rather than patronise me just offer a good service snd get it sorted tomorrow.
-
Mento5 (TAFKAB)
(@Mento56) reported
from
Church Village, Wales
@DwyKev @virginmedia Their appalling customer service was the one thing that made me decide to stick with Plusnet rather than switch to them, despite a very attractive offer.
-
Right Direction
(@BackOnTrack__) reported
from
Cardiff, Wales
@virginmedia I’m fuming! We were lied to by their customer service , promised an engineer this an no one turned up now been told by customer service that we won’t have one until tomorrow #nithoodenough
-
Moseph Mellars
(@stfcjoner1986) reported
from
Cardiff, Wales
Hi @virginmedia can I please have some assistance? Thw WiFi keeps dropping out since yesterday. I am WFH so this is causing lots of problems. I have contacted you via live chat but I am getting no reply after answering sec questions. I am based in Splott, Cardiff.
-
Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia It doesn't. No changes made. I had major problems setting this up, it went through someone in your complaints department and they had to do something manual to set the package I was on up. Clearly, even they are incapable. I've had TV for a few months, then it's just gone off.
-
Gareth Thwaite
(@GarethThwaite) reported
from
Barry, Wales
@virginmedia can you please just admit you value new customers over 20yrs plus ones? @BT want to help a family out?
-
Benjamin Hartrey
(@benj8min) reported
from
Cardiff, Wales
@virginmedia A laughable statement in all honesty you're known for terrible service, demonstrated by the line "Package changes". Who said package changes? I have a TV package, I signed up for, have a contract for and have been using since June. It's disappeared your end, I have the docs.
-
Gareth Jones
(@gazthebluebird1) reported
from
Cardiff, Wales
@virginmedia That's not going to help me reset my password.
-
Rob Weaver
(@welsh1lad) reported
from
Barry, Wales
@virginmedia Iv had my email account for 20 years + now with no issues till yesterday
-
LK
(@LaurenKetchley) reported
from
Cardiff, Wales
@virginmedia @garyketchley Yes was told a manager would call us and it never happened …
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon Kirk
(@CookieWFC86) reported
@virginmedia Yes have ordered both but that’s going to mean yet more days with with no service, just seems weird for both to go at the same time
-
Connor Clements
(@NemiX_TV) reported
@virginmedia I’m confused. Virgins have nationwide issues. Did you not see where people had no internet like 2 says ago?
-
@sourcingstewart
(@SGHarber46) reported
@virginmedia where is the CEO , the executive offices has not replied to 3 emails I have sent over , very bad service from a Custer who has been with virgin for 2 weeks
-
gav_pat
(@gav_pat) reported
@virginmedia 1. Make it quicker to get through on the phone. 1.5hrs isn’t acceptable 2. Inform customers when there is a problem 3. Don’t expect customers to do all the running to get repairs done - it’s your responsibility 4. ..... #thank u for getting back so quickly I expect u r a #bot
-
Teresa Steele
(@Rustique_Maison) reported
@virginmedia I was told, also when trying to register my mobile it shows, wierd I know! I had p/word resent to try to change that way. No joy. I can only get through to offshore call centres who are so rude! I tried to call original salesman, I get, I’ll call you back! So not interested
-
gtTest123456789
(@tiberti_g) reported
@virginmedia This is the type of response I’ve been hearing for the past months while you’re service is not working as it should. Trying to cancel the service leads to being cut out on the phone. Do something for your customers!
-
Sean Moore
(@SeaninPinner) reported
@virginmedia Paying a premium price for poor service currently. If it’s down tomorrow, I’ll be forced to go against Government guidance in a national lockdown & travel to office in Central London putting myself at risk
-
Marge Dacre
(@MargeDacre) reported
@virginmedia I have already done this a few times. Every time I call for help I am told there is a 'localised problem' that aims to be fixed by 23/11 ... though generally I just get an automated response
-
Sean Moore
(@SeaninPinner) reported
@virginmedia No broadband or TV until 4pm. Engineer on way (again!) but it’s been down since midnight having only been brought back online since 2pm yesterday.
-
Ant sheeran
(@sh33ran7) reported
@virginmedia Over the phone and yes got a text to confirm an engineer would be at mine between 4-7pm yesterday. This issue has been going on for nearly 3 weeks and an engineer couldn’t be bothered to show up and fix the problem