Virgin Media Outage Report in Rhoose, Vale of Glamorgan, Wales
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rhoose, Wales
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rhoose and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rhoose, Vale of Glamorgan, Wales
The most recent Virgin Media outage reports came from the following cities: Cardiff, Barry and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
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| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
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| Cardiff |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Rhoose, Wales
Latest outage, problems and issue reports in Rhoose and nearby locations:
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Jordan
(@welshcuriosity) reported
from
Cardiff, Wales
Upgrading to gigabit broadband meant getting a new router from VirginMedia, so took the opportunity to tidy up and remove old cabling and extension leads. Didn't realise just how much unused crap I still had plugged in/taking up space
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squeaks
(@dodo1960) reported
from
Cardiff, Wales
It would be easier to get blood out of a stone that get password help from #virginmedia
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Behnaz
(@behnazakhgar) reported
from
Cardiff, Wales
@virginmedia I am trying to terminate the account. Its for my dad's house and need it done before the 3rd of March.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
Alleluia @virginmedia Just taken one month to have most issues resolved. Feedback: less silos in customer service so they can see all issues and be more helpful.
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Samantha
(@Samanth82113398) reported
from
Cardiff, Wales
@virginmedia Hi can someone help me I'm trying to log in to my account but keeps saying there's a problem at your end
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia My wife is currently on the phone to your customer service regarding this matter so hopefully it'll be resolved this evening, if not then a web chat from 4pm would be the best time for me
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Ritch Zablan
(@blue_murdock) reported
from
Cardiff, Wales
@virginmedia … is there network cover problem here cardiff now?
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia online chat not working, on hold for hours and not responding on WhatsApp?! How do I get hold of you to cancel my service ffs...
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MarcB
(@555Husker) reported
from
Cardiff, Wales
@virginmedia When will the website be fixed? It has been broken for weeks, ever since you “improved” it.
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Paul Burnell
(@Paulyb65) reported
from
Cardiff, Wales
@virginmedia really frustrating morning. First day back from the holidays, stacks to do and internet has been down from minute I signed in!! Really need this back up ASAP!!
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Lee Smith 🌻
(@djleekee) reported
from
Cardiff, Wales
@virginmedia The channel 4 one seems a bit flakey too. The opening sting on each service plays and then some ads but on both the programmes never play so I give up and use the smart TV apps instead. I've assumed it's a bandwidth issue but I suppose if ads are playing the progs should too.
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Pauline Lomax
(@RedhillsAnnie) reported
from
Cardiff, Wales
@virginmedia Now I have a problem with the DNS not working. Called 150 and ended up with a text with a link to where I started. Really, really frustrating. Please help.
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@virginmedia So myself or my wife has to spend our working day trying to get through to ypu just to be fobbed off to different departments and get no where 🙄🙄 customer service skills at best
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Fred Jones
(@fredljones_) reported
from
Barry, Wales
@virginmedia And now when I call you are "currently experiencing system problems" ridiculous
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Leanne Everest 🙏❤ 🌈 🦄
(@reddevil1975) reported
from
Barry, Wales
Hello @virginmedia how can I contact you urgently I don't have time to do this online but this is a urgent enquiry .My move to temporary accommodation has been delayed and you are due to cut off connection tomorrow . Please please help me stressed to the max I need help asap !!!
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Ed Morris
(@edmorrispt) reported
from
Cardiff, Wales
Wifi recommendations in Cardiff? @virginmedia is the absolute worst thing on earth & ruins working from home
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𝗣S.
(@philscully) reported
from
Cardiff, Wales
@virginmedia But im asking what would be different to the other times where ive just wasted hours of my day for nothing to change? We have called numerous times only to be told there is no problem or to reset. No other assitance is ever offered
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damian Kerlin 🏳️🌈
(@damianKerlin) reported
from
Cardiff, Wales
@virginmedia Yes, and it is a different issue every time. How, in a capital city, is this happening everyday, with your engineers unable to do anything to improve the situation. …and what about that refund, as we are paying for internet which we are not getting?
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Paul Ivins 🏴 ♎ 💙🏳️🌈 🏳️⚧️ 🇪🇺
(@ivinsp) reported
from
Cardiff, Wales
@richie_rich77 @virginmedia If it's just a WiFi issue and your LAN connection is OK maybe try a mesh system. Works great here with BT
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Ariane
(@MissAzzaB) reported
from
Cardiff, Wales
Anybody else in Cardiff have reeeeeally slow and inconsistent internet these last couple of weeks? Trying to do anything involving the wifi - work or streaming - is so painful! @virginmedia #Cardiff
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew
(@1878shadow) reported
@virginmedia It's just all around slow. Opening websites downloading WhatsApp. Poor.
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Piers (Susa Comms)
(@PiersZ) reported
@virginmedia Just called, line disconnected. Pretty much sums up how terrible your service is.
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David Drabble
(@dmdrabble) reported
@virginmedia I’m sorry but I don’t feel bc as tho I’m getting much help here
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Aman Uppal
(@AmanUppal18) reported
@virginmedia worst customer service. In calling every day to sort out my account
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The Edvardz
(@CEdvardz) reported
@virginmedia @jadeingham3 You do it regularly and then you make a very short call to the customer to make it look like you called back and they failed to answer. You contact centre is dreadful. 6 weeks and counting for a complaint.
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Stewart Lindsay
(@StewartLindsay1) reported
@virginmedia in a world full of poor customer service, you are by far the worst I've known. Impossible to contact and desperately low on understanding. Takes some doing!
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Rich
(@lumpyelfring) reported
@virginmedia The image goes blocky and sound cuts in and out as it happens. Then will return to normal. It is as if it is not being given enough bandwidth or there is momentary contention issues.
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Janet Robb
(@JanetHesterRobb) reported
@virginmedia are you sure you are not an undercover psychometric business seeing how much you can piss a customer off for before they scream? 1st call d-connected; 2nd call after 30min of💩cust service 20 of which was the joy of listening to your lift music disconnected again 😡
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John Ellis
(@JohnEll12196177) reported
@virginmedia I have managed to get an engineer visit arranged by raising a complaint on the website and an online chat. Not an ideal situation but it has worked and I have a date. It would have been so much easier if I could have booked an engineer directly via the app.
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SouthwestMarine Agency
(@southwestmarine) reported
@virginmedia No no issues i spoke with technical and now i have to wait a few days for a reply