Virgin Media Outage Report in Tarrant Hinton, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarrant Hinton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarrant Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (34%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Tarrant Hinton, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
Internet | |
| Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Total Blackout | |
| Poole |
TV | |
| Bournemouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Tarrant Hinton, England
Latest outage, problems and issue reports in Tarrant Hinton and nearby locations:
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steve dominey
(@domo13afcb) reported
from
Poole, England
@virginmedia why’s the red button not working for sky sports..just says there’s nothing live on it
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia The call was this morning btw. If only she was the only rude and unhelpful member of your customer service team, but no... Apart from maybe 2 of the 10 people I have spoken to this week, everyone else had the same attitude. Very unprofessional. Go read my 4 complaints.
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Deemers
(@DeemersPaul) reported
from
Poole, England
@virginmedia It was listed as extra charges, but not specificity what they relate to. When I called to cancel, I was told my final amount & these weren’t mentioned. I only want to know what they are, why is it so difficult to find out
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia Also, MOST of your customer service representatives are rude and don't know what they're talking about. Did you know one of them told me to dial 150 for CS, even though I clarified that I'm NOT a Virgin Mobile customer? "Yes, yes this still works for you sir." Nope.
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Jamie Will
(@YoungJambo) reported
from
Bournemouth, England
@virginmedia You also "aim" to provide internet that actually works and customer service that doesn't lie to the customer just to get them off the phone, how's that working out? #VirginMedia #DoBetter
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Matt Lawrence 📣
(@mattjlawrence) reported
from
Poole, England
@NigelGM @virginmedia They are only a communications company 🙄 do you have a Virgin landline mate? You can dial 150 for customer svcs if you have
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia I was contacting you about the terrible service. I didn't have internet for a week and had to use up all of my data hotspotting as I work from home. Your disconnection team member "Helen" was rude and argumentative and kept shouting over the top of me. Go and listen to the call.
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Emily or Emilie
(@emily_or_emilie) reported
from
Bournemouth, England
@virginmedia new customer trying to create account & Wi-fi is down but keeps telling me password I created is invalid? #help #customerservice
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Jamie Will
(@YoungJambo) reported
from
Poole, England
@virginmedia If I'm a customer of yours and need customer service, you put me through to a call centre in India that provides wrong information. If I call and say I'd like to sign up as a new customer, I get UK/Ireland call centres... This is wrong. Do better.
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Adrian
(@Adywakey) reported
from
Poole, England
@virginmedia any chance of getting the broadband back on in BH17 area. Been down for an hour. Bad drills.
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frazer railton
(@frazerrailton) reported
from
Bournemouth, England
@Stephen97257743 @YODELhell @virginmedia They are awfull I have stopped ordering things if yodel are there delivery service
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Matt Simpson
(@_Matt_Simpson_) reported
from
Bournemouth, England
@virginmedia my WiFi doesn’t work and I have no idea why, or where even to start. Could you help please?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia That link irrelevant as my issue does not come under any of those topics.
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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*monica jeffress
(@monicajtwin) reported
from
Bournemouth, England
@virginmedia And most expensive,horrid company
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Marty Caine - #Cromwellians
(@Marty_Caine) reported
from
Poole, England
2 hours listening to repeated **** music waiting to get through to @virginmedia and still no joy and no internet!!!!!
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia I have no TV or Broadband. So I presume your crediting me for loss of service. #VirginDown #LossOfService
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Any idea @virginmedia why for the last couple of weeks my virgin box has been recording programmes completely randomly. Programmes i never watch nor ever recorded? This has happened to four different shows this week alone?
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Arabella N-R
(@arabellanr) reported
@virginmedia Yes. Never resolves it
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Rachel Butcher
(@rachbutcher) reported
@virginmedia Please don't send me another generic answer - I want someone to contact me to show some customer service and to start offering me solutions rather than excuses.
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Christina McCouid
(@ChrissyMcCouid) reported
@virginmedia Why is it impossible to reset a password for myvirginmedia? Can I get some help please, don't have time to sit for hours on hold when ringing.
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Katie ✨
(@katiee_ll) reported
@virginmedia Because the wifi doesn’t reach upstairs in a semi detached house. She said there was an issue that she could see. You are sending an engineer tomorrow so I hope it will be resolved.
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Kara
(@KaraAcacia) reported
@virginmedia Tbh the service ive had since joining virgin has been terrible and upon feedback from others they have experienced the same. You are not dealing with my complaint, they did not listen to what I was saying to explain why no one has contacted me when I was told I would.
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Daniel Lingard Leaper
(@Leaper81) reported
@virginmedia Hi, thanks for the reply, I did run through the trouble shoot, it seems to be OK now, it said the probably was in the house, not sure myself but anyway it's working now.
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Mick Robinson
(@donk0802) reported
@virginmedia To be honest I don’t know it just lights up my phone and my ears when it goes From family members. When I check the status it 99% of the time says no issues .
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Arabella N-R
(@arabellanr) reported
@virginmedia There are no issues in the area. Nor have there been the last few Sundays. I was told it was a software issue previously
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Jay Richardson
(@Jay_Richards0n) reported
@virginmedia I've had enough of the poor WiFi, TV signal and the £132 bill that I pay for it each month. @skytv what can you offer me?
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OCoughlan
(@OCGMF8) reported
@virginmedia The service is still down. I rang the call centre and they just repeat the message “an engineer is on site and we’re aware of the problem” but this has been the case for 24hrs now. It’s a continuous issue for us with outages all the time.