Virgin Media Outage Report in Tarrant Hinton, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Tarrant Hinton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Tarrant Hinton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Tarrant Hinton, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Christchurch, Wimborne Minster and Shaftesbury.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
TV | |
| Bournemouth |
TV | |
| Bournemouth |
Total Blackout | |
| Poole |
Total Blackout | |
| Bournemouth |
Internet | |
| Poole |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Tarrant Hinton, England
Latest outage, problems and issue reports in Tarrant Hinton and nearby locations:
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia can you please explain why it is impossible to cancel a contract with you. Can get through for anything else but when you want to cancel you are put on hold for hours
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It’s not an outage, I can’t even get the admin page locally.
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
Hey @virginmedia all of last night and now this morning my home broadband is not working. I’ve reset the router several times not made any difference.
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Lisa Channell
(@channell_lisa) reported
from
Bournemouth, England
@Rebeccaswain10 @virginmedia Is it really that bad? X
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Scott Bishop
(@IAMBiSH1) reported
from
Poole, England
@Sir_Alan_ @virginmedia Oh mate that sucks!! Fingers crossed that it’s not to disruptive!
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Nope, dreadful. That’s not customer service, that’s off loading to a computer. Not helpful for a 87 year old.
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The Ginger Bear
(@tragic_velvet) reported
from
Bournemouth, England
Virgin media are such garbage, average at best. Can't wait to bin them off.
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Connor mellish
(@Connor_HC18) reported
from
Bournemouth, England
@vmbusinesshelp I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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5G.ordon FONG (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@virginmedia It starts to show the two fields for username and password by never completes the page load.
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Care Bear
(@active_doug) reported
from
Poole, England
Virgin email been since 8am this morning. Spoke with a person they reset password still not able to login after 12 hours 😡. Not good enough Virgin Media
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia this is an absolute joke now, I do not have time to just sit on hold all day. You clearly make it impossible for people to cancel their contracts on purpose
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Tamzin L A Lee
(@TamzLALee) reported
from
Poole, England
@virginmedia spent over an hour on the phone now and have been cut off twice when I should of been transferred. I don’t actually know how you are still a running company, I have never had to deal with anyone more useless before
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locharlotte
(@CharlotteLois) reported
from
Poole, England
@virginmedia pay for your “fastest” broadband for it not to load most days! Absolutely horrendous price I pay for a rubbish service!
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Emma Goddard
(@goddard95) reported
from
Christchurch, England
@virginmedia Hey Virgin Media, the connection in Christchurch Dorset is unbelievably slow & customer service dreadful, all for £75 a month!!
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Steve Beck
(@stevejbeck) reported
from
Bournemouth, England
Oh no! @virginmedia broadband is slow in our area at the moment (BH6). It’s supposed to be 100Mbps but it’s currently 29Mbps. I think there’s maintenance happening on our road right now but can’t see cos it’s behind a tree. Ah well. Looks like I’m gonna have to do some housework!
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Andy Paton
(@hammers01202) reported
from
Bournemouth, England
@virginmedia Residential customer for about 4years
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Alan Ganter
(@alan67sb126) reported
from
Bournemouth, England
@virginmedia no Service since Sunday, no communication, from you guys, absolute joke, I hope you don't think your going to charge us for this service, time for City Fibre I feel.
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Carl Baldwin
(@DarkchatCarl) reported
from
Poole, England
@virginmedia can someone please help regarding package changes that aren't what we agreed? 2 hour chat on Thurs agreed new price with customer svce. Confirmation received shows more expensive price. Easy way to fix? Don't want to try cust svc again, I don't have 2 hours!
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TaiDragon #LockdownHairyBeast
(@TaiDragon) reported
from
Poole, England
@virginmedia It looks like the virgin services are not synced. The phone app says there are problems, you click on service and it says there are no issues, you call the service line and it tells you No issues, (it hangs up on you - bad CE) then you speak to someone and there is an issue...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Milne
(@JamieMMilne) reported
@virginmedia The Virgin TV Go app is streaming channels fine but any of the Sky Sports channels that take you to the Sky site to login doesn't let you login in due to the page timed out session expired error that appears.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia are such scum bags man 😞 I had to get passed from pilar to post all afternoon yesterday only for them to tell me that no managers were available to help me and that I’d get a callback within 3 days. They called for ONE RING today then hung up.
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Chris Nichols
(@canviseffects) reported
@virginmedia please activate my SIM card. I’d call you to sort it but I don’t have signal so I !
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
@virginmedia It says to email post or phone to raise a complaint. I’ve already complained on the phone.
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tim paver
(@timthespark) reported
@virginmedia and so it continues I get a hub 3 and the signal around my home is worse than my old hub. I request boosters to be told I have to pay for them. Surely this is joke I need boosters because the kit I already pay for sent by you is not up to standard
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bruce macfarlame
(@broosybonus2) reported
@eridukid @IanDunt Yip virgin fastest and probably most reliable too ..... its only their customer service @virginmedia let's itself down ...
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LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
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Eugene Dillon-Hooper
(@EugeneDH_Bass) reported
@virginmedia awful customer service received. Called 5times given differing info every time. We're now left without internet, without apology and no compensation for the incompetence. We are unable to cancel without being charged, and it's your issue. Really terrible experience.
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Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I cancelled the same day I signed up for the service as I changed my mind therefore have no service but am being told I will be charged!!