Virgin Media Outage Report in St. Leonards and St. Ives, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Leonards and St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Leonards and St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near St. Leonards and St. Ives, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole, Bournemouth, Christchurch and Wimborne Minster.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
TV | |
| Bournemouth |
Wi-fi | |
| Poole |
Wi-fi | |
| Bournemouth |
TV | |
| Bournemouth |
Internet | |
| Bournemouth |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Leonards and St. Ives, England
Latest outage, problems and issue reports in St. Leonards and St. Ives and nearby locations:
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George Smith
(@ccTyrant) reported
from
Christchurch, England
@mir0ndy Like sometimes virgin media just breaks (like right now), but when it isn’t broken, it’s really good
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@wak_hb @MannyMann @virginmedia Mine works fine ,never had a issue with it
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia There is no fault as always - just very slow internet service - feels like back to ZX81 era
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RUDDY
(@tbramble19) reported
from
Bournemouth, England
@kelcrago @virginmedia Virgin media are a bag of shit literally cannot wait for the year to finish
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
@virginmedia Nothing happened... Checked the channel at 7:15 this morning and it was just a black screen with a msg saying try later etc.. Was like that till we left. I have now checked and it is back on but your colleague above said they knew about the issue.
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia Yet another hour of my life I won’t get back....text conversation for an hour achieving nothing still no progress on my complaint and another number to ring.
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia Can u tell me why, when i log into the BBC/Virgin access to get my You Tube video, it won't accept a Code or password the Virgin guy gave me, because i think this is where the problem/lack of access lies🤔
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jennie spencer
(@jspence73) reported
from
Tarrant Hinton, England
@virginmedia think you have a problem with network can't txt or call when will it be sorted
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia kept on phone for about an hour, no answer, TV faults for over a month in the Bournemouth area, answering the phone would help or get proper engineers to work for you, as being owned by a yank company, obviously don't give a toss, cancelling DD
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@michdix68 @virginmedia I have always been with sky until last 9 months - virgin massive mistake ! Slow slow slow
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Lee Burdett
(@LittleEnnis) reported
from
Christchurch, England
@virginmedia why is your broadband so rubbish nearly everyday of this month it’s been down fed up off having to restart it . Sort it out dam it #virginmedia
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Emily Johnson
(@emilyjj_) reported
from
Christchurch, England
@virginmedia I originally contacted you & stated that noone in our block had virgin & I was advised that this would be sorted & you just needed permission from the landlord which we got. Now there has been this awful switchover process & we are going without internet for a month!
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Russ
(@RustyFR) reported
from
New Milton, England
Bloody #virginmedia BB down yet again🤬🤬🤬 3rd time in a year. Useless customer service 🤯
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George Smith
(@ccTyrant) reported
from
Christchurch, England
.@virginmedia please can you get your internet together. Usually it’s the WiFi signal being a pain but now the whole broadband system is acting up, being intermittent
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@virginmedia please help post code bh65ab internet not working at all trying to work from home please help
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Rachelle Lawley
(@RachelleLawley) reported
from
Bournemouth, England
Cbeebies isn't working on Virgin send help ASAP. @CBeebiesHQ @virginmedia
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@SkyUK customer service different level @virginmedia
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heather nichols
(@HLemonoftroy) reported
from
Bournemouth, England
@virginmedia I have done again this morning took 15 mins to get through, when I mentioned I was chasing a complaint she hung up, I got through a second time and after one sentence she hung up again....I was polite. #worstcustomerexperienceever #donottrustvirgin #virgin
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Mark Mould
(@mmould_pooleNHS) reported
from
Poole, England
@virginmedia Speed is awful I am on 💯 and would go back to sky if contract not in place
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jill adelus
(@jillladelus1) reported
from
Poole, England
@virginmedia He said play around with it & get used to it but that.s no good if u can't put a constantly changing - every 60 seconds-code & pw in & where do u go to find them. I'm totally lost & i want my old system back with no horrid BBC spies in my lounge. How dare they interfere
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Abbie fan account
(@Katya_Buswell) reported
I am sorry but why does my flat have the worlds worst internet I hate you virgin media xx
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TheAdventuresOf
(@RICHEYHELL) reported
@om_riff @metalbutty @virginmedia It is but it's much of a muchness. My Dad had Scottish Power, pretty much the same and awful customer service. Threatened to glass him, stole his Buckfast, called him a Proddie etc.
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Kim Boyle 🏆⭐️⭐️⭐️⭐️⭐️⭐️🏆
(@kimbosqpants) reported
@virginmedia How do I even raise it? There’s no complaint department on your number, WhatsApp and live chat are useless I’ve never known a company be so difficult to speak to a human being who wants to help!
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Mahad
(@_MoMars) reported
Virgin media secured to raised my internet bill and slowed my speed so apologies for my syncing issues at the beginning of this pod 🥲
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Lara Gilman
(@LaraGilman) reported
@virginmedia it is not fun having to explain how flats work. Tell us again why we pay for the neighbour’s account just because we share an address? Such terrible customer service again and again
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Nina Malyon
(@ninamally) reported
@virginmedia please help, we have upgraded to 200mb but the WiFi speed check still says 100mb. The contact email on your website shows an error.
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jill adelus
(@jillladelus1) reported
If you've found @virginmedia Complaints Procedure one long drawn out mess of confusion & frustration with misinformation slung at u at every turn & NEVER a resolution- be assured UR NOT alone. Waste NO more time with this company. Jump to @Sky- they're fantastic. DO THIS:.. ..
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David Duffy
(@davidxduffy) reported
@virginmedia I asked to be disconnected after 30 days notice as per normal, on 04 Feb, I was cut off that night, I've had my Internet reconnected and cut-off twice since then, Virgin has double billed me for Feb so just stellar customer service. I've been on hold for 2hrs20min I have no words
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Jed i Knight
(@rajgillwho) reported
@virginmedia I don’t doubt you! As you can see after 3 calls, the latest one lasted 2hrs 30 min. To resolve it she said I should live chat, and she’s your manager! No complaint ref, as apparently Virgin make a note on my a/c, and that’s sufficient! I’ve taken out a new contract with @O2!
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Brendan
(@skip101888) reported
@virginmedia Wasn't expecting end of the day but 2 days later I've still not heard anything. Shocking service, sky will be rang back tomorrow. Customer service at its best