Virgin Media Outage Report in St. Leonards and St. Ives, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Leonards and St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Leonards and St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near St. Leonards and St. Ives, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
TV | |
| Poole |
Internet | |
| Bournemouth |
Wi-fi | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Leonards and St. Ives, England
Latest outage, problems and issue reports in St. Leonards and St. Ives and nearby locations:
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia what is happening to WiFi in Bournemouth? Day 2 and still no signal???
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia why is the WiFi down in Bournemouth?
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia hi, can never get through on phone. Can someone contact me please about disconnecting TV service on 473463104. 12 contract at an end and don't want to pay extortionate amount next month. Thanks
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Emma Louise
(@oncefallenangel) reported
from
Bournemouth, England
Our virgin media internet is so awful at the moment that I continuously have to turn the WiFi off on my phone. Surely that’s not the point of home WiFi 🙄
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia our internet has been terrible for the last three days, cost a fortune in mobile data because of this, service status says no problem, your own service test fails when we run it! Why are there so many problems in BH7 area over last few months?
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia Im having issues (again) with the TV box. We cant access any shows we've recorded. Yesterday the internet was crap, today this. @skytv Can we join you 🥺
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia Been having poor unusable internet all day today - worst it has been since start of lockdown. Service status says nothing wrong. Please check again - BH7 area. Had to use a lot of mobile data to be able to work today
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
@frankandreas3 @virginmedia Same down here mate. Took me ages to email you from the Mac tonight as WiFi kept dropping off. Off and on for over a week now!
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Lisa Taylor
(@mrslisataylor) reported
from
Bournemouth, England
@virginmedia I pay a lot of money every month for high speed fibre, but at the moment this is terrible. I reset my router every morning, but this morning I can’t stream 1 video (through Ethernet) to work out to even with no other devices working.
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Matthew Howes
(@mghowes) reported
from
Bournemouth, England
@virginmedia @LFCTV can you fix the audio please its unwatchable right now.
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Mark Bates
(@officer_cartman) reported
from
Bournemouth, England
@virginmedia for the last 8 weeks internet has randomly dropped out several times ,about once per day ,I know others in area have had same problem and apparently won’t be fixed until 27th may .not contacted via phone due to current condition .
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Meg Ben
(@MegzMakes_Music) reported
from
Bournemouth, England
@virginmedia thieves. Overcharged me for a service I didn’t even ask for
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
@virginmedia broadband service checker says everything is fine my our internet has been up and down all morning. Started having problems about midnight - been unable to finish a game of Fifa weekend league today - router appears to reboot or lose connection
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Mandy Payne
(@mizzmjm7) reported
from
Bournemouth, England
@virginmedia Hi, I have been able to get through to someone yesterday. Some sort of service disruption but sorted now, thanks
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It’s Me .... Amy
(@BambiAmy78) reported
from
Bournemouth, England
@deborabora @virginmedia I am so glad I left them in 2017 having suffered poor internet for over 2 years. Constant issues when I was in BH6.
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Luke Green
(@Greenerthegoat) reported
from
Hamworthy, England
@virginmedia hi ever since your connection went down the other day our WiFi has been appalling can you tell me if a signal is down in the area or something. Thanks
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia hi I'm a disabled guy who works from home using your equipment is there a problem in bournemouth if not 10 guys digging road cut through my cables lost the lot
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jason james
(@jasonjames056) reported
from
Poole, England
@virginmedia stellar job as always.....not, internet up n down like ****** draws on demand not working and no way of finding out wtf is going on, due to I international call centre!!!!!
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Philly B
(@Philip_AnthonyB) reported
from
Poole, England
@notorious_twub I was with @virginmedia for several years, no end of problems. And their customer service is shocking. I moved to @VodafoneUK for broadband and they have been fantastic. I won’t go back to VM.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia It's now come up as a problem says fix by 11.30pm let's hope so I cant afford a single loss of earnings.. #virgin you let me down 23 times in 5 years #virginmediadown again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cliff Emmans 💙
(@clifhard) reported
@virginmedia Rebooted hub and still not working 😪
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ryan ellitott
(@RyanV7) reported
@virginmedia Fault is still not resolved, we need 2 replacement TiVo boxes, both ours are stuck in a boot loop, which your engineers on your forum advise they need replacing but your support staff don’t seem able to do that.
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Massimo
(@mas56397110) reported
@virginmedia has got to be one of the worst companies out there. Now waited 2 months for fibre installation. Switch on day was supposed to be today only to find out date has change to next week (w/o anyone even calling me). #worstcompany
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Whatwoodersdid
(@whatwoodersdid) reported
@virginmedia The complaint is with regards to several issues with my onboarding address a new customer. But all I need help with at the moment is how to link my existing VM account with my new contract so that I can submit my written complaint?
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Lee
(@RealClewsy) reported
@virginmedia Yes finally although apparently it takes a few hours to send a message and unsure whether they can send a letter out confirming the cancellation it's absolutely ridiculous she was awful and kept putting me on hold for no reason.
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Lay
(@AllayahBlake) reported
@virginmedia That was the purpose of my tweet. I have phoned that number about 5 times these last 3 weeks. No one is giving me any information. As I keep saying, terrible customer service. I’ll be changing broadband after this awful experience.
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James Robinson
(@JRTerrier24) reported
@virginmedia It says no connection issues.
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Holli “gobby scientist” Carden
(@HolliCarden) reported
@virginmedia Ahh… that was the problem then. I called the proper customer service number instead when the mobile didn’t work.
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Rob McIntosh
(@rgmcinto) reported
Hey @virginmedia, any idea what’s happening with the broadband in north London (N1)? Spotty service yesterday. No connection at all today.
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Karen
(@kazastan999) reported
@virginmedia Says no problem. I have just got off phone to virgin. Engineer coming out Friday