Virgin Media Outage Report in St. Leonards and St. Ives, Dorset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Leonards and St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Leonards and St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 04: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near St. Leonards and St. Ives, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Bournemouth and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Bournemouth |
||
| Poole |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Wi-fi | |
| Poole |
Internet | |
| Bournemouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Leonards and St. Ives, England
Latest outage, problems and issue reports in St. Leonards and St. Ives and nearby locations:
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@paults89 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia No none but it's clear from many posts that you at virgin are having a problem ... I have tv but no internet my security cameras went down at midnight so that's how long here in bournemouth I have had no service for my hard earned money .. 3 times for me in last couple months
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia I'm at the point like many of considering another service.. you get no compensation your phone in lines are over subbed and the service is below disgraceful not with a quid a month let alone the £52 I pay
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Adam Craig
(@adamskicraig) reported
from
Bournemouth, England
@virginmedia why does your automated service perpetuate the lie that nothing’s wrong with your service yet numerous tweets across Hampshire & Dorset suggest the total opposite
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @ceasuri_rele This is happening too often now. After the recent outage debacle this is simply not acceptable. Please confirm that all customers in the affected areas will be receiving financial compensation.
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Kev Williams
(@Kev_Williams) reported
from
Bournemouth, England
@virginmedia ok, what’s happening with the outage. Nothing on yr website or app. Cannot work from home, losing money.
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Chris Welch 🇪🇺🏴🚹♿👍🤓
(@Qoo_Kumba) reported
from
Poole, England
I know what Virgin have done, I cancelled TV with @virginmedia to move over to @skytv and they've also cancelled my internet, because that's how bloody stupid Virgin are. Muppets. 😡 Aaaargh! £59 pcm and they can't organise a bloody thing!
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Neil
(@gilly8049) reported
from
Bournemouth, England
@virginmedia seems tweeting is the only way to communicate with @virginmedia no TV service in BH5. Service checker not working! And massive queues on the phone!
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Andy Orritt
(@calhoon) reported
from
Bournemouth, England
@Toastylechat @virginmedia We’re down too. Seems to be a Bournemouth/Christchurch/Poole thing.
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @DeviousPL Whats going on I'm in bournemouth and my internet is down again since midnight last night.. I need this I'm a disabled person. I pay a lot for this and I think it's time a lot of us users should get together and bring a case
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@graham641 @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Michael Darracott
(@chefmike56) reported
from
Bournemouth, England
@virginmedia @briony_colburn Been no tv since just after 1 this afternoon worse service ever missed the England v Ireland match. Virgin media you owe a lit of us some kind if repayment... its 7.09 in the eve and still rubbish reception. Not good enough
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Gordon Fong (🍸🦐🦀🥋)
(@GordonFong) reported
from
Bournemouth, England
@lisaculling @virginmedia They’ve broken one big f-off sized cable and are installing another one. Not a small job but even then I ended up with a leaking ducting by then yesterday.
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David Rice
(@DavidRice22) reported
from
Poole, England
@virginmedia @JellybobUK Your service is now rubbish. This is becoming a regular occurrence.
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Chris Garrett
(@chris_tterrag) reported
from
Bournemouth, England
@rob_crane @virginmedia Watching via itv hub on a @amazon fire stick as @virginmedia is down #gladipayallthismoney #cheersvirgin
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Kate
(@KathrynW1986) reported
from
Bournemouth, England
@virginmedia I think when it's a known virgin fault , all customers should automatically get money deducted from their bill. We shouldn't have to complain constantly to get a reduction when we are paying for a service
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Liss 🏳️🌈🐿️
(@alice_hancock1) reported
from
Bournemouth, England
Virgin media is so broken today even the service status page gives me an error
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Gary Willingham
(@gary_willingham) reported
from
Poole, England
@Marzed7 @virginmedia BH14 is down to 🤬
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Nige to my friends
(@NigelGM) reported
from
Bournemouth, England
@entersandmanuk @virginmedia Seems to be a uk outage and now intermittent
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stewpot
(@stwpt) reported
from
Bournemouth, England
@virginmedia is there any issues in Bournemouth area. I dont have internet and tv at the moment
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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suckmyleftone
(@MadAboutAFC) reported
@virginmedia No nothing there, nothing on phone number, just the same **** as always. Got 300mbps download but less then 1mbps upload?
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Lee Stewart
(@ls_1983) reported
@virginmedia Reboot get 10 mins fine then back to this crap
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Hanni Stjohn
(@StjohnHanni) reported
@virginmedia Can someone please answer my complaint!!! I have been waiting in the online chat room since 7.45am!!!!!! Bloody useless and I demand compensation for being treated so badly! I pay £122 per month to you people and this is how you treat me????
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Chris O'Rourke
(@chris_orourke1) reported
@virginmedia Resolves how? If you are working on fixing a known fault and this will take 24 hours this is understandable. To ignore an unknown issue and simply hope it will vanish in 24 hours is unacceptable
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Becky Hayes
(@Beckeh88) reported
Never has the service been as poor as it has lately @virginmedia seriously unhappy customer
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Chris O'Rourke
(@chris_orourke1) reported
@virginmedia Are you working to fix this issue over the 24hours or are you stalling for time?
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Lisa 😺🛍⚽️💃💅✌🥦🥕🌽
(@LisaYidetteWHL) reported
Anyone looking to swap TV services AVOID #VIRGINMEDIA like the plague. Been with them decades since they took over from NTL. Treat customers disgracefully. Day 5 with no service No call backs as promised Spent 5 hrs on phone! Once tied into a contract they don't give a ****
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Catrin 🏴🐕🐾🌲🌹
(@Catrinsparkles) reported
@virginmedia How bloody predictable. Finally got through to someone who is asking the exact same questions as I was asked yesterday and said they can’t help until I pass security.
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Mahmud Shibli
(@MahmudShibli1) reported
@virginmedia Doesn't address the issue. Don't worry, I'll take care of it soon enough
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𝐵𝑒𝑛𝑛𝑖𝑒
(@itsBennnnnnnn) reported
@virginmedia No warning was provided and my Virgin app tells me that there is an outage and that engineers are working on a fix. My WiFi went out Friday and then came back Saturday for a few hours before going out again. It’s unacceptable, I work from home and am currently unable to work.