Virgin Media Outage Report in St. Leonards and St. Ives, Dorset, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in St. Leonards and St. Ives, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in St. Leonards and St. Ives and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near St. Leonards and St. Ives, Dorset, England
The most recent Virgin Media outage reports came from the following cities: Poole and Bournemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Poole |
TV | |
| Bournemouth |
Phone | |
| Bournemouth |
Internet | |
| Poole |
Internet | |
| Bournemouth |
Internet | |
| Bournemouth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near St. Leonards and St. Ives, England
Latest outage, problems and issue reports in St. Leonards and St. Ives and nearby locations:
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia Says no known faults but on down detector there’s lots of reports. I don’t think the internet has ever gone down until y’all came to improve the service last week eek
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Craig Keith
(@Keifski) reported
from
Ringwood, England
@Kate_likes_ @virginmedia I’m in the BH postcode and can’t even get Virgin Media.... annoying as the speed everywhere else is ****!
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Matt Anderson
(@MattandPt) reported
from
Poole, England
@virginmedia my partner is trying to cancel her contract as we are moving. So far telephone not answered, account not recognised online and online chat makes you wait for ages then closes after a couple of minutes and she’s working so misses it. S/o has now been cancelled. Help!
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keith nigel ward
(@keithward329) reported
from
Bournemouth, England
@virginmedia another scam today, 01623472871 close them down
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Jared
(@gxyred) reported
from
Bournemouth, England
@virginmedia FYI you guys have done some work in the BH8 area last week and since then our WiFi drops off all the time and is very slow. Pls can it be resolved.
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Niki 💜 ◟̽◞̽
(@NikiNoox) reported
from
Bournemouth, England
@virginmedia I keep getting spam calls from you, every day someone phones offering 'exclusive offers and discounts' and are rude.
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia any idea what’s happening why our region is having so many problems and when this will be rectified. This has been going on all day.
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Lifestyle Gardens Design & Build LTD
(@Gavin_Lifestyle) reported
from
Poole, England
Another day, trying to do admin at home. Another day and wanting to literally throw my @virginmedia router under a lorry!!! What is it with @virginmedia and their lousy WiFi???? Paying for a premium service and receiving something not far better than dialup!!
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Stuart Jones
(@ithastheanswer) reported
from
Bournemouth, England
. @virginmedia internet down again! Service status says up but I’ve checked with friends who live nearby and down for them too! BH7 area. We did have good internet for 2 days. What is going on? We were half way through a rented film!
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Tom Davis
(@TomWJDavis) reported
from
Poole, England
@alex_tomkins @virginmedia Yep, down for the past 30 mins or so.
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Matt Anderson
(@MattandPt) reported
from
Poole, England
Been on online chat for 6 hours with no response. AWFUL customer service @virginmedia
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Darren Slade
(@echodaz) reported
from
Poole, England
And my Virgin Media broadband and TV goes down for the second time this evening, just as I'm watching Wolf Blitzer do his thing on CNN.
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babyduck
(@babyduck999) reported
from
Bournemouth, England
@virginmedia can someone DM me please? I want to cancel my subscription but don't want to spend all day on the phone talking to someone who doesn't understand what I'm saying - thank you .
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James Taylor
(@JCT6) reported
from
Bournemouth, England
@virginmedia just been cut off for the third time by your contact centre!!!! Fuming!!! Your customer service is appalling!
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Steve Fall
(@steve_fall) reported
from
Poole, England
@virginmedia hi our remote for our v6 vox is playing up and not working as it should do. How do I get a replacement? Thanks
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lizhearn_
(@lizhearn4) reported
from
Bournemouth, England
@virginmedia I need to give notice to not carry on the contract after the minimum term ends but because I can’t remember my password - and the website won’t let me change it - I can’t get in contact with anyone, can you help?
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Phil
(@PhilPay1) reported
from
Poole, England
@virginmedia Hi, I cancelled my contract and it finished on 27 July. Just received an email saying my next (massively increased) payment is due on 11 August. Can’t login on the app or online to sort it. Can you help?
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Lauren Tompkins
(@LaurenSTompkins) reported
from
Bournemouth, England
@virginmedia so how many more hours are we going to have to wait for this problem to sorted out. Impossible to do any work when you cannot even have a reliable connection!
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Chris Lonergan
(@LonerganChris) reported
from
Poole, England
@virginmedia guys so you know your customer service is the absolute worst! My router has completely died and your trying to send me an engineer now I have to wait 4 days so can’t work! The internet never works! £56 a month for what?!?!
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BmthGooner
(@bmth_gooner) reported
from
Bournemouth, England
@virginmedia is virgin media down in bh9 area ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Stevens
(@Adsax1) reported
@virginmedia This is ridiculous, I have tried all you suggest, had to hang up 3 times whilst waiting. Now I get through and your cs operative says it can’t be done due to my account “no services “ and only option is to get a cgr ticket which will be 3-5 days. Very poor
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Anna Muka
(@MukaAnna) reported
@virginmedia I speak with your customer service on daily basis and every day it’s a new fault in my area. Which you apparently know about it and working to fix it. What I don’t understand is, how many faults in one area you can have ?!
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Wiz White
(@WizWhite10) reported
@virginmedia I spoke too soon it is down AGAIN. I work from home and this is seriously impacting me. Can you call me now please and get this sorted
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Anna Muka
(@MukaAnna) reported
@virginmedia I call your customer service on daily basis and every day it’s a new fault in my area. Which you apparently know about it and working to fix it. For the last 3 weeks my internet is playing up but you are happy to charge me for full month of service.
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The Gentleman Baker
(@GentlemanBaker) reported
@virginmedia Anything going on your end right now? We’ve lost broadband and service status page fails to load, citing you have a problem?
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Runnin On Empty
(@RunninOnEmptee) reported
@virginmedia Crashed twice more, while trying to respond to you, yes i'll give it a go, it's frustrating that yet another day of work is looking lost while I faff about trying to sort it, Prices increase, service get's worse? but thanks all the same🤓
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Wiz White
(@WizWhite10) reported
@virginmedia The wired and wireless both not working. Please advise I have already lost half an hour of work. This isn't about checking facebook
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Coco.shayyy 🇯🇲
(@ShayyyCoco) reported
@virginmedia Just fix the internet nuh man, there’s always something.
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Jake Otley
(@jakeotley) reported
@virginmedia I have already arranged a call back that has never happened. And now you want me to call the same number again?
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Ginny
(@Ginny22673801) reported
@virginmedia No reason apart from Virgin doesn’t care as long as they have your money, never ever again🤬🤬🤬🤬🤬🤬