Virgin Media Outage Report in Dover, Kent, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dover, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dover, Kent, England
The most recent Virgin Media outage reports came from the following cities: Folkestone and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone |
Wi-fi | |
| Dover |
Internet | |
| Dover |
Internet | |
| Folkestone |
TV | |
| Folkestone |
TV | |
| Folkestone |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dover, England
Latest outage, problems and issue reports in Dover and nearby locations:
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.
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Chloe
(@chloeelton13) reported
from
Dover, England
@virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it
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Stephen James
(@StephenJamesGBR) reported
from
Folkestone, England
@virginmedia Hub 3.0. Even within 3metres (with line of sight) speeds are poor. This is a recent problem (within last month) - haven’t had problems previously with signal.
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia Can someone help book an engineer
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Gary Steven Walker
(@garywalk3r) reported
from
Folkestone, England
@virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.
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Katie 🌲 folklore
(@stardustkatie) reported
from
Folkestone, England
Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...
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Kirk Hughes
(@dovermonkey) reported
from
Dover, England
@virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166
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Michael Smith
(@revdmesmith) reported
from
Kingsdown, England
****** @bt_uk been at my parents for past couple of days. Had to reset router every day at least twice. Broadband goes down regularly. Thank goodness we have @virginmedia at home!
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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James Gregory
(@james_gregory88) reported
from
Folkestone, England
@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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James Jukes
(@jamesjukes17) reported
from
Whitfield, England
@virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Damn. We have @virginmedia which doesn't have @disneyplus as an app. I signed up for it anyway as our DVD has a browser but no go. Think it is time to buy an Apple TV. #nohamiltonforme
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Tony Bagley
(@Tonybee1) reported
from
Dover, England
@mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days
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SD KATO
(@D2SDKATO) reported
from
Dover, England
@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
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Joao Paulo Ferreira
(@JoaoJpfx1) reported
from
Hawkinge, England
@virginmedia @ComedyCentralUK This debauchery is okay it’s not a problem but pit girls are no good. There really is a double standard with the media elites
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Nicole Thomas Wyeth
(@TommyPinkles) reported
from
Folkestone, England
Bought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.
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ivooooooo
(@RhysIverson) reported
from
Folkestone, England
Never using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄
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Richard Esdale
(@jiginthebox) reported
from
Dover, England
Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Quinn
(@AndyQui29237736) reported
@Mangermouse @virginmedia Dont be suprised if its not i have the same issue and they said it should be fixed by 4pm yesterday 4pm past and it changed to 4pm today. I will now be leaving them as a day and a half with no service is beyond a joke & its still off now im relying on iphone hotspot.
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Navy Blue
(@Paddock_View) reported
@virginmedia Yes, just for info, I am a network engineer so have done all of the normal things you would ask, hence why I have tweeted you. As I thought there maybe line degradation
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besh
(@besh53587734) reported
@virginmedia As I say every single day my internet drops between 2-5 times per day and I have raised this issue with your staff on several occasions! Be great to get what I pay for for over 75% of my waking day! Which also happens spontaneously for no reason
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Beth Ridpath
(@BRidpath) reported
@virginmedia - my TV service is down - London SW4
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besh
(@besh53587734) reported
@virginmedia Also the link you provided is a link showing my Twitter conversation! Nowhere within the link is any form in which I can express my dissatisfaction! Again ANOTHER fail by virgin media
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Nicole Hardey
(@hardey_nicole) reported
@virginmedia Can you please tell me what is going on with the service in Hertford I cannot attend my uni class on line and we have spoken to your company 3 times this week and all they want to do is sell us another package and nothing works! I am training to be a Nurse and this does not help!
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Apprenticeships
(@App4england) reported
Virgin media down again no WiFi for 2 days This is happening all the time on my area. Made me realise how much our lives relvolve around the internet and how lost we are without it.
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Abi Marie
(@abi_mackie) reported
@virginmedia I have tried calling but the person I contacted couldn’t help as I don’t have an account with you
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Mark Swaroop
(@markswaroop) reported
@virginmedia Can someone please help us get our internet back on. We’re stuck with barely no signal and the internet is not working. The link sent to us says a technician will be sent 4 days from now.
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Evelyn Ring Lord
(@EvelynRingLord) reported
@virginmedia The cancellation form was sent to Virgin on November 28, 2021. Tried calling Virgin but there was a 30-minute wait.I was on Virgin's messaging service and was trying to get in contact with someone from Customer Support that way. No joy. There is a record of the conversation.