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Virgin Media

Virgin Media outages and service status in Dover, England

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dover, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • The most recent signal from this area was received Apr 20, 11:11 AM GMT+1.
  • 100% Internet (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dover, England

The most recent Virgin Media outage reports came from the following cities: Folkestone, and Dover.

CityProblem TypeReport Time
Folkestone Internet 6 days ago

Nearby cities with recent reports

Folkestone

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • shipp_natalie
    Natalie Shipp (@shipp_natalie) reported from Folkestone, England

    @virginmedia none of the apps are working on my tv, can you advise how I can fix this please?

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Dover, England

    @jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India

  • Pakitodomenech
    Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Seabrook, England

    @virginmedia why are you service do crap??

  • TheIronHammer26
    #GSBOUT #GSBOUT (@TheIronHammer26) reported from Folkestone, England

    When @virginmedia have put you into a new bundle tv contract without your say so and when you try to cancel they say there's 14 months outstanding Naughty naughty

  • stardustkatie
    Katie 🌲 folklore (@stardustkatie) reported from Folkestone, England

    Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃

  • james_gregory88
    James Gregory (@james_gregory88) reported from Folkestone, England

    @kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia is there any chance you can get to my complaint. Over a week without a V6 TV box and impossible to get through. Complaint number: C-141120166

  • Lynn17451723
    Lynn (@Lynn17451723) reported from Whitfield, England

    @virginmedia What a joke. My partner, a loyal customer for 16yrs. He left due to very poor service. Now suddenly without notice you have blocked his email address. Very important emails that he can't retrieve. warning him would have been helpful he could have got his contacts

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    Every single night @virginmedia WIFI drops out — Try to call and it’s over an hour wait CONSTANTLY!! Simply the worse service... Been trying to sort for weeks!! 😡😡... come back @skytv we shouldn’t have changed!

  • RhysIverson
    ivooooooo (@RhysIverson) reported from Folkestone, England

    Never using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄

  • Bsid19451955
    Bsid (@Bsid19451955) reported from Folkestone, England

    @virginmedia just when you really need Internet none! And fix time 16:00 today.

  • Tonybee1
    Tony Bagley (@Tonybee1) reported from Dover, England

    @mrdc142 @BlackamoreSue @virginmedia Cancel your direct debit, they will contact you within days

  • TommyPinkles
    Nicole Thomas Wyeth (@TommyPinkles) reported from Folkestone, England

    Bought an Amazon Fire Stick so we can access @disneyplus (@virginmedia doesn't have it as an app choice). Got D+ so I can force @SirParker77 to watch Hamilton & Star Wars. Never thought I would dig the IoT element, but it is groovy to press a button and ask Alexia to play tunes.

  • chewgumforever
    Owen Kimm (@chewgumforever) reported from Folkestone, England

    @virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    13 minutes on hold to @virginmedia and counting — Last time was 16 minutes rhen it went dead!!! GREAT customer service...

  • IamSarahJayJay
    SarahJay (@IamSarahJayJay) reported from Canterbury, England

    @virginmedia I forgot to screenshot it today.. But yeah it was showing up. Can't seem to get back on the account atm it's like it was down for maintenance. Will try later. Defo something on there though.

  • voose_lagina
    Trash Panda 🦝 (@voose_lagina) reported from Dover, England

    Running on about 4 hours of broken sleep, woken up with a cracking headache, cramps and Virgin Media is down. Life is hard.

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Folkestone, England

    @virginmedia No. I received an email stating I didn't need to sign a new contract and it was classed as a service change.

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so

  • FHEEFS
    StyledByFheefs (@FHEEFS) reported

    Virgin media is down and it legit feels like Nepa Can’t even watch tv

  • AlexMacLeod9
    Alex MacLeod 🌻 (@AlexMacLeod9) reported

    @spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.

  • mobily_uk
    James Turpin (@mobily_uk) reported

    @virginmedia The dance has started... Had to cancel as the best offer was £130 per month. I have been offered £101 over the phone but still £35 more than current price.

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia broadband outage keeps on getting worse and worse😡 After 2 days of rolling updates for the fix getting prolonged and an assurance it would be fixed by 5.30PM YESTERDAY from their helpline, they updated to 1.30 today. Now a message to say 1 PM on 29/4🤬 Unacceptable

  • joelshepp
    Joel Sheppard (@joelshepp) reported

    @virginmedia It is absolutely diabolical; The usability is horrific; The interface is horrendous; You cannot recover deleted items; The recordings do not split between movies and TV shows; and The audio function on the remote control never works. How do I stop the constant upgrade messages?!!

  • Witter10995102
    Witter (@Witter10995102) reported

    @indepdubnrth @Jklunden Yes Virgin media and newstalk just as bad

  • itsmeitsmeandy
    AM (@itsmeitsmeandy) reported

    @bt_uk and by any chance if you @giffgaff can actually get of your backsides and at the very least give me a engineer appointment date been waiting a month now nothing maybe i should cut out the middle man and contact your friends @virginmedia directly

  • Welshyyyyy
    BH (@Welshyyyyy) reported

    @keithapearson @virginmedia Couldn't agree more, awful company to deal with

  • Martinayres65o1
    Martinayres65@outloo (@Martinayres65o1) reported

    @virginmedia This is the complaint no: : C-180426636, which I already provided to your handler along with my email and account number. You already have this information but haven’t acted on it