Virgin Media outages and service status in Seabrook, England

Problems in the last 24 hours in Seabrook, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seabrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Seabrook, England

The most recent Virgin Media outage reports came from the following cities: Dover, Ashford, and Folkestone.

City	Problem Type	Report Time
Dover	TV	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Seabrook, England

Latest outage, problems and issue reports in Seabrook and nearby locations:

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 4 minutes ago from Ashford, England

  @virginmedia Well since our exchange I’ve now been asked my problem and same security questions by an automated text bot 3 times with no actual response. Now the internet has just gone off again during the football. Think I’ll stop recommending @virginmedia to people now.

• 
  ralph spicer (@ralphspicer) reported 7 minutes ago from Dover, England

  @Jimbob_Du @_Kano_P Virgin media is the worst, I had a fault with my Vito box it took 4 months before customer service put me through to faults, explained what was happening to the person who answered immediately he said its a Vito fault...

• 
  Chloe (@chloeelton13) reported 7 minutes ago from Dover, England

  @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

• 
  Owen Kimm (@chewgumforever) reported 10 minutes ago from Folkestone, England

  @virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.

• 
  Martin Holme (@Chataranga) reported 21 minutes ago from Kennington, England

  @virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?

• 
  Martin Holme (@Chataranga) reported 21 minutes ago from Kennington, England

  @virginmedia on top of hundreds of spam junk emails we have umpteen scam calls on the landline. Very day I am getting increasingly saddened by Virgin Media’s inability to stop scammers and spam flooding my system. Very expensive terrible service

• 
  John Bennett (@chinashouse) reported 23 minutes ago from Ashford, England

  @virginmedia Not being rude but I have explained it more than once to various people at Virgin media, who really can't come up with a solution and I feel that they're not really interested in doing so either, I feel as if I'm just another customer who is just not getting what I'm paying for😩

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 32 minutes ago from Ashford, England

  @virginmedia Last week after your call centre agent refused to escalate the 2months of issues highlighted in this thread.

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 35 minutes ago from Ashford, England

  @virginmedia I get that. But several people on there have logged issues. I haven’t used that tool but try it. But issue is defo at your end as between outages speed/latency is brilliant and other people have same issue on street. That’s why I’m so keen to fix not leave as usually gr8 service.

• 
  Bsid (@Bsid19451955) reported 35 minutes ago from Folkestone, England

  @virginmedia just when you really need Internet none! And fix time 16:00 today.

• 
  Dennis C Chansa ( Dee-Lo) (@HiDee_Lo) reported 36 minutes ago from Ashford, England

  @virginmedia is this the kind of bad service we now have to pay for? Charging us fibre prices but getting slow speed, can’t call the contact centre. Internet as slow as a sloth in TN233JA area This is very bad service

• 
  Jonathan Goodwin (@mrjcgoodwin) reported 37 minutes ago from Ashford, England

  @virginmedia December. Official complaint prior to that. Please read back through your thread, the broken promises and the lies then come back with a proposal to resolve.

• 
  Kirk Hughes (@dovermonkey) reported 37 minutes ago from Folkestone, England

  @virginmedia No. I received an email stating I didn't need to sign a new contract and it was classed as a service change.

• 
  SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported 40 minutes ago from Dover, England

  @virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service

• 
  Martin Holme (@Chataranga) reported 43 minutes ago from Kennington, England

  @virginmedia utterly appalling service from Virgin Media. Internet completely down the other day and now problematic to say the least. Tried phoning earlier and gave up after half an hour. Just tried again and gave up after 35 mins. What has happened to the service? It’s awful

• 
  Katie 🌲 folklore (@stardustkatie) reported 45 minutes ago from Folkestone, England

  Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃

• 
  Richard Esdale (@jiginthebox) reported 48 minutes ago from Dover, England

  Every day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...

• 
  Kirk Hughes (@dovermonkey) reported 49 minutes ago from Dover, England

  @virginmedia Can someone help book an engineer

• 
  Francisco Domenech 🇵🇸 (@Pakitodomenech) reported 52 minutes ago from Folkestone, England

  @virginmedia you service is just below zero. Can’t get any connection. Just please give my money back and I move to something better. Thanks

• 
  Lauren Drewitt (@_drewitt) reported 54 minutes ago from Smeeth, England

  @virginmedia and after a previous phone call a few weeks ago where your adviser said we could write a letter of complaint, we have still received no response in writing as requested and today been told it’s not your policy to reply? Terrible service!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Martyn D (@MartynDunnett) reported 6 minutes ago

  @virginmedia I hope that includes fixing BBC 1 as it's being playing up with this issue. (blank screen)

• 
  Briefcase Michael (@BriefcaseMike) reported 6 minutes ago

  @virginmedia Many hours now with no TV on any channel. Unacceptable when your service is so expensive.

• 
  Neil (@NeilOMahoney3) reported 8 minutes ago

  @AW4Eva123456 @virginmedia yeah I have the same problem with ITV

• 
  Chris (@geordiechris48) reported 13 minutes ago

  @COOPSthereitis4 @virginmedia If you waited in you should have a right to charge them. Virgin Media are **** hot in telling the customer that if they miss their appointment or don’t cancel by 4pm the day before then they will be charged £25

• 
  Michael Portal (@Mortalportal01) reported 16 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Andrew Harding (@AndrewNuttah) reported 20 minutes ago

  @virginmedia Is PBS off air permanently or just part of the ongoing issues?

• 
  flipper (@flipper865) reported 23 minutes ago

  @virginmedia This doesnt resolve the issue, I have now taken a photo of the boxed parcel by my front door for reference, the sticker says Yodel

• 
  Dumitru Langham (@DumitruLangham) reported 27 minutes ago

  @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

• 
  John Thomson (@JohnTho10402150) reported 27 minutes ago

  @EdnaKrabapple1 @virginmedia I'm just keen to know when I, and others, will get BBC 3 and 4 back because they have been lost since yesterday's outage.

• 
  MOT ALAW (@VespaPX12570) reported 33 minutes ago

  @virginmedia This is still not working? Its been nearly 12 hours since it went off?