Virgin Media outages and service status in Seabrook, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Seabrook, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- The most recent signal from this area was received Apr 20, 11:11 AM GMT+1.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Seabrook, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Seabrook, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Seabrook, England
The most recent Virgin Media outage reports came from the following cities: Folkestone, and Dover.
| City | Problem Type | Report Time |
|---|---|---|
 Folkestone
|
Internet | 6 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Seabrook, England
Latest outage, problems and issue reports in Seabrook and nearby locations:
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Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England@virginmedia Yes dropouts Ethernet and WiFi. To be clear that message was not our engineer. Just proof prob is beyond our home. That neighbourhood thread is 14 comments long! We’ve had 2 engineers out. Cable replaced and hub replaced. Problem persists. 4 dropouts this eve alone.
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AndyEpps (@Andyelufc) reported from Ashford, Englandwith @virginmedia tv stations being down for most of the day apparently , I'm just glad that @LUFC are not on the box tonight.🤬⚽💛💙 #wouldnotbehappy
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SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Dover, England@virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service
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Lynn (@Lynn17451723) reported from Whitfield, England@virginmedia What a joke. My partner, a loyal customer for 16yrs. He left due to very poor service. Now suddenly without notice you have blocked his email address. Very important emails that he can't retrieve. warning him would have been helpful he could have got his contacts
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A Friend (@a60153079) reported from Ashford, England@virginmedia I keep getting calls offering me the world if only I pay 10 more each month. I keep explaining I need to reduce my bill not increase it!! Now I get a call at least once a month. Always the same " we want to review your current service..."
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ivooooooo (@RhysIverson) reported from Folkestone, EnglandNever using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄
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Dennis C Chansa ( Dee-Lo) (@HiDee_Lo) reported from Ashford, England@virginmedia is this the kind of bad service we now have to pay for? Charging us fibre prices but getting slow speed, can’t call the contact centre. Internet as slow as a sloth in TN233JA area This is very bad service
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David Williams (@TheTestingMuse) reported from Ashford, England@virginmedia Having just looked at model photos it's the Hub 4 I have, set to Modem Mode. The connection drop problem is with the Hub itself (the solid white ring light then starts glowing to show it is "connecting"), so the connection drop affects both wired and wireless connections.
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James Gregory (@james_gregory88) reported from Folkestone, England@kimmylou23 @alexjgriffin23 @virginmedia Horrific service. Exactly why I left @virginmedia - I’ve never had an issue with @bt_uk !!
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Dr Patrick Davies (@DrPEDavies) reported from Folkestone, EnglandVirgin Media Customer Care Complaints Services always fails to come up with solutions. Rather, they continually offer verbose replies referring Customers elsewhere with endless phone numbers. Their standard is totally below the expected minimum!
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SD KATO (@D2SDKATO) reported from Dover, England@jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India
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Kirk Hughes (@dovermonkey) reported from Dover, England@virginmedia Can someone help book an engineer
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Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England@virginmedia I get that. But several people on there have logged issues. I haven’t used that tool but try it. But issue is defo at your end as between outages speed/latency is brilliant and other people have same issue on street. That’s why I’m so keen to fix not leave as usually gr8 service.
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Kirk Hughes (@dovermonkey) reported from Folkestone, England@virginmedia Your email re complaint makes now sense. You've closed it but not said how it has been resolved? C-1703211599 Please advise
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Braxton hix (@chinwah33) reported from Ashford, EnglandWell laters #virginmedia I will be off to sky when the contracts up next month. Terrible service, no TV again today and yet you still call me everyday to get me to take out another contract.
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James Jukes (@jamesjukes17) reported from Whitfield, England@virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2
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Jonathan Goodwin (@mrjcgoodwin) reported from Ashford, England@virginmedia Well since our exchange I’ve now been asked my problem and same security questions by an automated text bot 3 times with no actual response. Now the internet has just gone off again during the football. Think I’ll stop recommending @virginmedia to people now.
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Martin Holme (@Chataranga) reported from Kennington, England@virginmedia what has happened to your customer service? I have been waiting since Wednesday evening for someone to reply ‘ as soon as possible’ about a fault. Currently on hold as usual on the phone. Is there anyone there at all!?
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Lauren Drewitt (@_drewitt) reported from Smeeth, England@virginmedia another poor lengthy phone call with one of your customer service advisers following being mis-sold your services. Refusal to listen to our original telephone calls where we were mis-sold the service and refusal to accept any responsibility.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Pearson (@soapyrct) reported@virginmedia @DjmarkieT Why do you always ask people to DM you? You will just say there is nothing you can do so call the call centre. Also why is your service so bad? You are genuinely the worst company I have ever dealt with!
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Ed Jones (@edujones14) reportedI genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”
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Sharon Hall (@sharonmariahall) reported@virginmedia i emailed a complaint on your webform on 3 April. Why have i never received a reply? Please dont ask me to send you a direct message. I have and again, not received a response. Your customer service is non existent.
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Glenn McDonald (@Gtmcdonald1996) reported@virginmedia your customer service is shocking. I suggest you get someone to reach out to me and organise a phone call right now. You are very close to losing a customer Shocking!
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Carm5012 (@Carm5012) reported@Ofcom Can you do something about @virginmedia and their constant nuisance calls? Four so far today - it never ends
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Bob Moore (@RNM1947) reported@virginmedia @Craig_A_D Had 6-7 months of issues with my Virgin Media system, still payed my monthly bill and still waiting to be compensated. Not good enough.
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entrustTMF (@entrustTMF) reported@virginmedia I assumed that by the way they seem to move about so frequently and wildly. What I would REALLY like to know is if somebody is ACTUALLY physically addressing the problem and genuinely working on it? I was asked to DM you yesterday, which I did, but haven't had ANY reply to that
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia You passed me on to your customer service team. They arranged for a manager to ring me yesterday at 3:00pm who failed to do so
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kyle (@kyle_llooppyy) reported@virginmedia I can’t get through on the phone I need help!
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NWAKIBEYA (@_Nwakibeya1) reported@virginmedia @debbiecosway85 I’m having same issue, your services has deteriorated along the years.. the app don’t work, the website don’t work either.