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Virgin Media

Virgin Media outages and service status in Folkestone, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Folkestone, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Folkestone, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Virgin Media

Virgin Media is having issues since 10:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Folkestone, England

The most recent Virgin Media outage reports came from the following cities: Deal, Dover, and Folkestone.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @zoebartlett Funny how @virginmedia say they have no access to accounts over social media yet yesterday I dealt with my issue finally over the same social media platform. They contradict themselves time after time.

  • chloeelton13
    Chloe (@chloeelton13) reported from Dover, England

    @virginmedia mine and my partners WiFi hasn’t been working for 1 weeks now try phoning them no answer sent a complaint no answer bad service considering the amount of money he pays for it

  • Pakitodomenech
    Francisco Domenech 🇵🇸 (@Pakitodomenech) reported from Folkestone, England

    @virginmedia Watching the England game and the internet just stopped. What it’s going on lately with your service??

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia I have had no choice but to take this matter further and make contact with #ofcom and the communications ombudsman - for the disgusting customer service for a problem ongoing for about 3 months! Get the SAME text every single day then NOTHING! 😡 @ShieldVoC

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia so you don't have a complaints team yet you advise to ring x number to raise a complaint. Misleading information re when a call can be pulled to listen to. Told twice 72 hours, 96 hours gone by and now being told 30-40 days.

  • shipp_natalie
    Natalie Shipp (@shipp_natalie) reported from Folkestone, England

    @virginmedia none of the apps are working on my tv, can you advise how I can fix this please?

  • D2SDKATO
    SD KATO & TSD ECHO & DD PATCH (@D2SDKATO) reported from Dover, England

    @virginmedia Yes exactly where tahli is from I had one email back from a guy saying I would be contacted and not heard a thing !! Disgraceful service

  • dovermonkey
    Kirk Hughes (@dovermonkey) reported from Dover, England

    @virginmedia Still can't get through to report a fault on my Tivo box. Waited 3 and a half minutes to be told your call centre is closed too. Thanks for the top customer service.

  • StephenJamesGBR
    Stephen James (@StephenJamesGBR) reported from Folkestone, England

    @virginmedia Hub 3.0. Even within 3metres (with line of sight) speeds are poor. This is a recent problem (within last month) - haven’t had problems previously with signal.

  • stardustkatie
    Katie 🌲 folklore (@stardustkatie) reported from Folkestone, England

    Anyone else having @virginmedia network issues this evening? My WiFi has been out for hours and resetting it doesn’t seem to help 🙃

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    @virginmedia Was half way through a conversation on text then suddenly a random one saying ive been added to a queue !!! Then silence for the rest of the evening... Ive had to instruct our bank to stop your payment the hopefully when you chase it you’ll rectify our issue😡😡

  • RhysIverson
    ivooooooo (@RhysIverson) reported from Folkestone, England

    Never using @virginmedia for mobile network again, constantly down and never get updated about it, absolute **** 🙄🙄

  • Lynn17451723
    Lynn (@Lynn17451723) reported from Whitfield, England

    @virginmedia What a joke. My partner, a loyal customer for 16yrs. He left due to very poor service. Now suddenly without notice you have blocked his email address. Very important emails that he can't retrieve. warning him would have been helpful he could have got his contacts

  • jiginthebox
    Richard Esdale (@jiginthebox) reported from Dover, England

    Every day now been waiting for @virginmedia on hold listening to music for around 10 minutes!!! NOT acceptable — Want to tell we want to leave because of the poor service, high monthly bills and old noisy boxes we have to unplug every night so we can actually sleep 😡...

  • _drewitt
    Lauren Drewitt (@_drewitt) reported from Smeeth, England

    @virginmedia another poor lengthy phone call with one of your customer service advisers following being mis-sold your services. Refusal to listen to our original telephone calls where we were mis-sold the service and refusal to accept any responsibility.

  • garywalk3r
    Gary Steven Walker (@garywalk3r) reported from Folkestone, England

    @virginmedia I'll be cancelling my contract before the the new year! Been with you for many years now! And your customer service and services are getting poor snd there is no loyalty.

  • monkey1959neil
    Neil 🇺🇦🇺🇦🇺🇦 (@monkey1959neil) reported from Whitfield, England

    @virginmedia No thanks ,it's just how I hear from people about your customer service

  • jamesjukes17
    James Jukes (@jamesjukes17) reported from Whitfield, England

    @virginmedia really do provide a disgraceful service. After a year of shockingly bad WiFi I was informed by their call centre that I could end my services upon end of annual contract with no notice period. Phoned again today to be told I had to give 30 days notice, meaning I 1/2

  • chewgumforever
    Owen Kimm (@chewgumforever) reported from Folkestone, England

    @virginmedia been on hold for over an hour trying to get support with no response. There is no chat function online and no help for accessibility. Shocking customer service.

  • D2SDKATO
    SD KATO (@D2SDKATO) reported from Dover, England

    @jasonleake @virginmedia Mate @VMSolutions_ @VMBusinessIE @vmbusiness @virginmedia customer service is terrible even I went on to online chat last night it was a guy from flipping India

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyBiker1969
    Mr. Miyagi 🌴 (@GrumpyBiker1969) reported

    @O2 ever since you merged with virgin media trying to pay on your web site / app is impossible Been a customer for over 20 yrs Your service is diabolical

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Yes and one guy called and told i will receive few details as SMS including Re=feral bonus and referal entry, still i didnt receive, Please help

  • elantn5
    Peter john (@elantn5) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV3 offers:
• 300,000+ live channels
• 65,000+ VODs
• PPV events
• Netflix
• 78,000+ movies

  • markkinga
    Mark King (@markkinga) reported

    @RichardLXXII @virginmedia This is Virgin all over….. advertising £22 and charging nearly £60 to a valued customer……that’s how much you are valued.

  • Jinky1967John
    Shando (@Jinky1967John) reported

    @virginmedia Is there a broadband outage in ML1 postcode ? No service for last 30 mins

  • LauraJks2015
    Dr Laura Jenkins (@LauraJks2015) reported

    @virginmedia Hi. How do I find out how long an outage is going to be? WiFi is currently off and I’ve reset everything so I’m guessing it’s a network issue.

  • duncanpemberton
    Duncan P⭐️⭐️ (@duncanpemberton) reported

    @virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan

  • chinoalemano
    ChinoAleman (@chinoalemano) reported

    Everyone's focused on $AMPG's US story. And fair enough, they're expanding fast across America. The only American 64T64R AI-RAN radio, deployed at Telus, a Strategic Partner in the DoD-funded Open6G hub next to $NVDA and $QCOM, and the CEO just said new major carriers may go straight to POs next quarter. The US story alone is plenty. But here's what almost nobody is connecting: it was never going to stop at America. On the last earnings call, CEO Fawad Maqbool pointed somewhere else entirely: "Our success being the largest O-RAN deployment in America is helping us reach out and reach further into Europe and other areas of the world". That's the strategy in one sentence. Win the flagship at home, then use that credibility as a passport into other markets. And it isn't just talk. The groundwork is already there. Receipt 1, the concrete one: AMPG signed a 5-year supplier agreement with Fujitsu Spain back in October 2024, explicitly expanding its reach across Europe, Africa and the Middle East. So when the CEO says "Europe," there's already a signed, multi-year channel underneath the words. Receipt 2 is hiding in plain sight: the United Kingdom. Look at AmpliTech's customer wall and you'll find Digital Catapult. Most people scroll right past it. But Digital Catapult isn't a random logo. It's a UK government-backed innovation organization, funded through Innovate UK and DSIT (the UK's Department for Science, Innovation and Technology). And it runs SONIC Labs, the country's flagship Open RAN testing facility. Here's where AMPG enters. Its 64T64R Massive MIMO radio was tested at the O-RAN Global PlugFest in London, hosted at SONIC Labs, with HTC's G-REIGN providing the DU/CU stack and AmpliTech bringing the radio. The only American radio in the room, validated inside a UK government-funded laboratory. Now the part that makes it interesting. Who advises SONIC Labs? All four of Britain's major operators: EE/BT, Three, Virgin Media O2 and Vodafone UK. They sit on its advisory board, shaping what they need from Open RAN vendors and acting as potential future buyers of the vendors who pass through. So picture it. AMPG's radio validated in a government-backed UK lab, whose advisory board is a who's-who of every major British carrier. The entire UK Open RAN buying ecosystem, in one room, watching the only American radio perform. Now let me be completely honest, because that's the only way this is worth anything. There is no signed UK contract. The British operators advise SONIC Labs, they do not own it, and they haven't bought anything from AMPG yet. This was a product-validation milestone, not a revenue event. Anyone telling you the UK government or a British carrier is about to hand AMPG a deal is getting ahead of the facts. A foot in the door is not a sale. But here's why it matters AMPG keeps showing up in exactly the rooms that matter. The US DoD-funded Open6G hub. The O-RAN Global PlugFest as the only American 64T64R radio to pass. A signed channel into Europe via Fujitsu Spain. And now a UK government-backed lab advised by every major British operator. And the CEO saying they'll expand to Europe. That's the pattern. The same playbook, repeated across the Western world: get the only American radio validated, get it in front of the buyers, and let the sovereignty tailwind do the rest. One market at a time. This isn't a company waiting to be discovered. It's methodically getting itself in front of every major Open RAN buyer in the US and Europe, one validation at a time. The contracts are the next step, not the first one. A foot in the door isn't a deal. But you never get the deal without it first. And AMPG's foot is now in a lot of very important doors. Still sub-$1B while all of this quietly compounds. Not financial advice. I'm long $AMPG. DYOR. 📡

  • mikael_gatfi
    Alexander Stone (@mikael_gatfi) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.

  • YeshuaFoxtrot
    Mark Skid (@YeshuaFoxtrot) reported

    does anyone else have issues with @virginmedia broadband whenever theres a slight heatwave 🤔